Manual Sony VAIO

8/4/2019 Manual Sony VAIO

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VAIO ComputerQuick Start

PCG-FRV30 Series


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VAIO Computer Quick Start

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Short Cut Menu

+F1 Displays the VAIO Help and Support Center window.

+Tab Switches the selected button on the taskbar.

+D Displays the desktop.

+E Displays the My Computer window.

+F Displays the Search Results window, where you can find afile or folder. This is the equivalent of selecting Search fromthe Start menu.

+Ctrl+F Displays the Search Results - Computers window, whereyou can locate other computers. This is the equivalent ofselecting Search, and then Computer from the Start menu.

+M Minimizes all displayed windows.

Shift+ +M Returns all minimized windows to their previous size.

+R Displays the Run window. This is the equivalent of selectingRun from the Start menu.

Fn+ +Insert Displays the System Properties window. This is theequivalent of selecting Control Panel, and then System fromthe Start menu.

Fn+F3 Toggles the built-in speakers off and on.

Fn+F4 Together with the or keys, it increases volume.

Together with the or keys, it decreases volume.Fn+F5 Together with the or keys, it increases brightness.

Together with the or keys, it decreases brightness.

Fn+F7 Toggles the display between the computer screen (LCD), aconnected external display, and both the LCD and anexternal display.

Fn+F12 Puts the system into Hibernate mode, a power managementstate. To return the system to normal operating mode, pressthe power button.


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Contents

Notice to Users............................................5

Setting Up ..................................................15Unpacking Your Computer .......................................15

Locating Controls and Ports......................................16

Getting Started ..........................................21Turning On Your Computer......................................21Using the Touch Pad .................................................23Registering Your Computer ......................................24Locating Your VAIO Computer User Guide ............25Setting Up A Dial-Up Connection ............................27Turning Off Your Computer .....................................28

VAIO Recovery Wizard Utility...................29

Troubleshooting ........................................31Support Options.........................................................34


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Notice to Users

2003 Sony Electronics Inc. All rightsreserved. This manual and the softwaredescribed herein, in whole or in part, may not

be reproduced, translated, or reduced to anymachine-readable form without prior written

approval.SONY ELECTRONICS INC. PROVIDES NOWARRANTY WITH REGARD TO THISMANUAL, THE SOFTWARE, OR OTHERINFORMATION CONTAINED HEREINAND HEREBY EXPRESSLY DISCLAIMSANY IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FORANY PARTICULAR PURPOSE WITHREGARD TO THIS MANUAL, THESOFTWARE, OR SUCH OTHERINFORMATION. IN NO EVENT SHALLSONY ELECTRONICS INC. BE LIABLEFOR ANY INCIDENTAL,CONSEQUENTIAL, OR SPECIAL

DAMAGES, WHETHER BASED ON TORT,CONTRACT, OR OTHERWISE, ARISINGOUT OF OR IN CONNECTION WITH THISMANUAL, THE SOFTWARE, OR OTHERINFORMATION CONTAINED HEREIN ORTHE USE THEREOF.

Sony Electronics Inc. reserves the right to makeany modification to this manual or theinformation contained herein at any timewithout notice. The software described herein isgoverned by the terms of a separate user licenseagreement.

This product contains software owned by Sonyand licensed by third parties. Use of such

software is subject to the terms and conditionsof license agreements enclosed with this

product. Some of the software may not be

transported or used outside the United States.Software specifications are subject to changewithout notice and may not necessarily beidentical to current retail versions.

Updates and additions to software may requirean additional charge. Subscriptions to onlineservice providers may require a fee and creditcard information. Financial services mayrequire prior arrangements with participatingfinancial institutions.

The International ENERGY STAR OfficeEquipment Program is an international programthat promotes energy saving through the use ofcomputers and other office equipment. The

program backs the development anddissemination of products with functions thateffectively reduce energy consumption. It is anopen system in which business proprietors can

participate voluntarily. The targeted productsare office equipment such as computers,displays, printers, facsimiles and copiers. Theirstandards and logos are uniform among

participating nations. ENERGY STAR is a U.S.registered mark.

As an ENERGYSTAR Partner, SonyCorporation hasdetermined that this

product meets theENERGY STARguidelines for energy

efficiency.


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Sony, DVgate Plus, Handycam, i.LINK,Mavica, MagicGate Memory Stick, MemoryStick, Memory Stick PRO, VAIO, and theVAIO logo are trademarks of Sony Corporation.Microsoft, Windows Media, Windows,Windows NT, and the Windows logo areregistered trademarks of Microsoft

Corporation. Intel, SpeedStep, and Pentium aretrademarks or registered trademarks of IntelCorporation. PS/2 is a registered trademark ofIBM. Acrobat Reader, Photoshop, PhotoshopElements, and Premiere are trademarks ofAdobe Systems Incorporated. PowerPanel is atrademark of Phoenix Technologies Ltd.

This product incorporates copyright protectiontechnology that is protected by U.S. patents andother intellectual property rights owned byMacrovision Corporation. Use of this copyright

protection technology must be authorized byMacrovision, and is intended for home andother limited viewing uses only unlessotherwise authorized by Macrovision. Reverse

engineering or disassembly is prohibited.

i.LINK is a trademark of Sony used only todesignate that a product contains an IEEE 1394connection. The i.LINK connection may vary,depending on the software applications,operating system, and compatible i.LINKdevices. All products with an i.LINKconnection may not communicate with eachother. Please refer to the documentation thatcame with your compatible i.LINK device forinformation on operating conditions and properconnection. Before connecting compatiblei.LINK PC peripherals to your system, confirmtheir operating system compatibility andrequired operating conditions. All other

trademarks are trademarks of their respectiveowners.

End User / ProductActivation Requirements

Certain software product(s) included with thiscomputer may include features such as copy

protection and content management technology.Use of the software product(s) requiresagreement to applicable end user agreementsand full compliance with applicable productactivation procedures. Product activation

procedures and privacy policies will be detailedduring initial launch of the software product(s),

or upon certain reinstallations of the softwareproduct(s) or reconfiguration of the computer,and may be completed by Internet or telephone(toll charges may apply).

Owners Record

The model number and serial number arelocated on the bottom of your Sony VAIOcomputer. Record the model and serial numbersin the space provided here, and keep in a securelocation. Refer to the model and serial numberswhen you call your Sony Service Center.Model Number: ______________________Serial Number:________________________

The Wireless LAN

functionality*,which isincorporated intoselected modelsonly, has passed Wi-Fi certification andcomplies with theinteroperabilityspecificationsestablished by

WECA (WirelessEthernetCompatibilityAlliance).

* Selected models may come with aWireless LAN PC Card.


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Notice to Users

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Safety Information

WARNING

To prevent fire or shock hazard, do notexpose your computer to rain or moisture.

To avoid electrical shock, do not open thecabinet. Refer servicing to qualified

personnel only.

Never install modem or telephone wiringduring a lightning storm.

Never install telephone jacks in wet

locations unless the jack is specificallydesigned for wet locations.

Never touch uninsulated telephone wireor terminals unless the telephone line has

been disconnected at the networkinterface.

Use caution when installing or modifyingtelephone lines.

Avoid using the modem during anelectrical storm.

Do not use the modem or a telephone toreport a gas leak in the vicinity of the leak.

A socket outlet should be as close aspossible to the unit and easily accessible.

i.LINK, PC Card, and USB connectors arenot supplied with Limited Power Sources.

To prevent possible damage to yourcomputer during transportation, firstattach any supplied connector covers andslot protectors in their appropriatelocations, and secure the battery pack inthe battery bay.

.

AVERTISSEMENT

Pour prvenir tout risque dincendie oudlectrocution, garder cet appareil labri de la pluie et de lhumidit.

Pour prvenir tout risque dlectrocution,ne pas ouvrir le chssis de cet appareil etne confier son entretien qu une personnequalifie.

Ne jamais effectuer linstallation de filmodem ou tlphone durant un oragelectrique.

Ne jamais effectuer linstallation duneprise tlphonique dans un endroitmouill moins que la prise soit conue cet effet.

Ne jamais toucher un fil tlphonique dcouvert ou un terminal moins que laligne tlphonique nait t dbranche delinterface rseau.

To change the backup battery,please contact your nearest SonyService Center.

Caution: The use of opticalinstruments with this product willincrease eye hazard. As the laserbeam used in this product isharmful to the eyes, do notattempt to disassemble thecabinet. Refer servicing toqualified personnel only.

(For optical drive) Danger: Visibleand invisible laser radiation whenopen. Avoid direct exposure tobeam.

Caution: To reduce the risk of fire,use only No. 26 AWG or largertelecommunication line cord.


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Soyez trs prudent lorsque vous installezou modifiez les lignes tlphoniques.

vitez dutiliser le modem durant unorage lectrique.

N'utilisez pas le modem ni le tlphonepour prvenir d'une fuite de gaz quandvous tes prs de la fuite.

Lappareil doit tre le plus prs possibledune prise murale pour en faciliterlaccs.

Des connecteurs i.LINK, PC Card, et

USB ne sont pas fournis avec des Sourcesdnergie Limites.

Afin de prvenir des indemnits votreordinateur pendant la transportation,attachez dabord tous les volets deconnecteurs et protecteursdemplacements comme il faut, et insrezla batterie dans le logement de la batterie.

If you have questions about this product, youcan write to the Sony Customer InformationService Center at 12451 Gateway Blvd., Ft.Myers, FL 33913 or find Sony CustomerService on the Web at:http://www.sony.com/pcsupport.

Regulatory Information

Declaration of Conformity

This equipment has been tested and found tocomply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable

protection against harmful interference in aresidential installation. This equipmentgenerates, uses, and can radiate radio frequency

energy and, if not installed and used inaccordance with the instructions, may cause

Pour changer la pile de rechange,veuillez contacter votre centre deservice Sony le plus prs.

Avertissement: L'utilisation

d'instruments optiques avec ceproduit augmente les risques pourles yeux. Puisque le faisceaulaser utilis dans ce produit estdommageable pour les yeux, netentez pas de dsassembler lebotier. Adressez-vous un agentde service qualifi.

(Pour le lecteur optique) Danger:Radiation laser visible et invisiblesi ouvert. vitez lexpositiondirecte au faisceau.

Attention : Afin de rduire lesrisques d'incendie, n'utilisez

qu'un cordon de communicationN0. 26 AWG ou plus gros.

Trade Name: Sony

Model No.: PCG-9L1L

Responsible Party: Sony ElectronicsInc.

Address: 680 Kinderkamack RoadOradell, NJ 07649

Telephone:(For FCC-relatedmatters only.)

201-930-6972

This device complies with Part 15 of theFCC rules. Operation is subject to thefollowing two conditions:

(1) This device may not cause harmfulinterference, and

(2) this device must accept any interferencereceived, including interference that maycause undesired operation.


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Notice to Users

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harmful interference to radio communications.However, there is no guarantee that interferencewill not occur in a particular installation. If thisequipment does cause harmful interference toradio or television reception, which can be

determined by turning the equipment off andon, the user is encouraged to try to correct theinterference by one or more of the followingmeasures:

Reorient or relocate the receiving antenna.

Increase the separation between theequipment and the receiver.

Connect the equipment to an outlet on acircuit different from that to which thereceiver is connected.

Consult the dealer or an experiencedradio/TV technician for help.

You are cautioned that any changes ormodifications to the computer not expresslyapproved in this manual could void yourauthority to operate this equipment.

Only peripherals (computer input/outputdevices, terminals, printers, etc.) that complywith FCC Class B limits may be attached to thiscomputer product. Operation with non-

compliant peripherals is likely to result ininterference to radio and television reception.

All cables used to connect peripherals must beshielded and grounded. Operation with cablesconnected to peripherals that are not shieldedand grounded may result in interference to radioand television reception.

FCC Part 68

This equipment complies with Part 68 of theFCC rules and the requirements adopted by theACTA. On the bottom of this equipment is alabel that contains, among other information, a

product identifier in the formatUS:AAAEQ##TXXXX. If requested, this

information must be provided to the telephonecompany.

This modem uses the USOC RJ11C telephonejack.

A telephone plug and jack used to connect thisequipment to the premises wiring and telephonenetwork must comply with the applicable FCCPart 68 rules and requirements adopted by theACTA.

The REN is used to determine the number ofdevices which may be connected to thetelephone line. Excessive RENs on a telephone

line may result in the devices not ringing inresponse to an incoming call. In most, but notall areas, the sum of RENs should not exceedfive (5.0). To be certain of the number ofdevices that may be connected to a line, asdetermined by the total RENs, contact thetelephone company. For products approvedafter July 23, 2001, the REN for this product is

part of the product identifier that has the formatUS: AAAEQ##TXXXX. The digits represented

by ## are the REN without a decimal point(e.g., 03 is a REN of 0.3). For earlier products,the REN is separately shown on the label.

If this equipment causes harm to the telephonenetwork, the telephone company will notify you

in advance that temporary discontinuance ofservice may be required. But if advance noticeis not practical, the telephone company willnotify the customer as soon as possible. Also,you will be advised of your right to file acomplaint with the FCC if you believe it isnecessary.

The telephone company may make changes inits facilities, equipment, operations, or

procedures that could affect the operation of theequipment. If this happens, the telephonecompany will provide advance notice in orderfor you to make the necessary modifications inorder to maintain uninterrupted service.

If trouble is experienced with this equipment,for repair or warranty information, please


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contact 1-888-4-SONY-PC (1-888-476-6972),or write to the Sony Customer InformationService Center, One Sony Drive, Park Ridge,

NJ 07656. If the equipment is causing harm tothe telephone network, the telephone companymay request that you disconnect the equipmentuntil the problem is resolved.

Repair of this equipment should be made onlyby a Sony Service Center or Sony authorizedagent. For a Sony Service Center near you, call1-888-4-SONY-PC (1-888-476-6972).

Connection to party line service is subject tostate tariffs. Contact the state public utility

commission, public service commission, orcorporation commission for information.

If your home has specially wired alarmequipment connected to the telephone line,ensure the installation of this equipment doesnot disable your alarm equipment. If you havequestions about what will disable alarmequipment, consult your telephone company ora qualified installer.

Use a surge arrestor to protect against electricalsurges.

FCC Radio Frequency

Exposure (United States)(Applies to wireless LAN models only) Thisequipment complies with FCC radiationexposure limits set forth for an uncontrolledenvironment. This equipment should beinstalled and operated with minimum distanceof 8 inches (20 cm) between the radiator and

body (excluding extremities: hands, wrists, andfeet).

This device and its antenna(s) must not be co-located or operating with any other antenna ortransmitter. Users are not permitted to modifythis transmitter device. Any unauthorizedchange made to this device could void your

authority to operate this device.

IC RSS-210 (Canada)

(Applies to wireless LAN models only)Operation is subject to the following twoconditions: (1) this device may not causeinterference, and (2) this device must acceptany interference, including interference thatmay cause undesired operation of the device.

To prevent radio interference to the licensedservice, this device is intended to be operatedindoors and away from windows to providemaximum shielding. Equipment (or its transmitantenna) that is installed outdoors is subject tolicensing.

The term IC: before the certification /registration number only signifies that theIndustry Canada technical specifications weremet.

(Sapplique aux modles sans fil de LANseulement) Lutilisation de ce dispositif estautorise seulement aux conditions suivantes:(1) il ne doit pas produire de brouillage et (2)lutilisateur du dispositif doit tre prt accepter tout brouillage radiolectrique reu,mme si ce brouillage est susceptible decompromettre le fonctionnement du dispositif.

Pour empcher que cet appareil cause du

brouillage au service faisant lobjet dunelicence, il doit tre utilis linterieur et devraittre plac loin des fentres afin de fournir uncran de blindage maximal. Si le matriel (ouson antenne dmission) est install alexterieur, il doit faire lobjet dune licence.

Lexpression IC: avant le numrodhomologation / enregistrement signifieseulement que les spcifications techniquesdIndustrie Canada ont t respectes.


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Notice to Users

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Telephone ConsumerProtection Act of 1991(United States)

The Telephone Consumer Protection Act of1991 makes it unlawful for any person to use acomputer or other electronic device, includingFAX machines, to send any message unlesssuch message clearly contains in a margin at thetop or bottom of each transmitted page or on thefirst page of the transmission, the date and timeit is sent and an identification of the business orother entity, or other individual sending themessage, and the telephone number of the

sending machine or such business, other entity,or individual. (The telephone number providedmay not be a 900 number or any other number

for which charges exceed local or long-distancetransmission charges.)

In order to program this information into yourfacsimile machine, see your fax softwaredocumentation.

Telephone ConsumerGuidelines (Canada)

Please refer to your telephone directory underPrivacy Issues and/or Terms of Service. Formore detailed information, please contact:

CRTCTerrasses de la Chaudire, Tour centrale1 promenade du Portage, 5 tage HullPQ K1A 0N2.

This Class B digital apparatus complies withCanadian ICES-003.

Cet appareil numrique de la classe B estconforme la norme NMB-003 du Canada.

RECYCLING LITHIUM IONBATTERIES

RECYCLINGLITHIUM-IONBATTERIES

Lithium-Ionbatteries arerecyclable.

You can helppreserve ourenvironment by

returning your usedrechargeable

batteries to thecollection andrecycling locationnearest you.

For more information regarding recycling ofrechargeable batteries, call toll free 1-800-822-8837, or visit http://www.rbrc.org/.

Caution: Do not handle damaged or leakingLithium-Ion batteries.


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RECYCLAGE DESACCUMULATEURS AUXIONS DE LITHIUM

RECYCLAGE DESACCUMULATEURS AUX IONS DELITHIUM

Les accumulateursaux ions de lithiumsont recyclables.

Vous pouvezcontribuer

prserverlenvironnement enrapportant les pilesuses dans un pointde collection etrecyclage le plus

proche.

Pour plus dinformations sur le recyclagedes accumulateurs, tlphonez le numrogratuit 1-800-822-8837 (Etats-Units etCanada uniquement), ou visitezhttp://www.rbrc.org/.

Avertissment: Ne pas utiliser desaccumulateurs aux ions de lithium qui sontendommages ou qui fuient.

Do not handle damaged or leakinglithium ion batteries.

Danger of explosion if battery isincorrectly replaced. Replaceonly with the same or equivalenttype recommended by themanufacturer. Discard usedbatteries according to themanufacturers instructions.

The battery pack used in thisdevice may present a fire or

chemical burn hazard ifmistreated. Do not disassemble,heat above 140F (60C) orincinerate. Dispose of usedbattery promptly. Keep away fromchildren.

Ne pas utiliser des batteries aulithium ionis qui sontendommages ou qui fuient.

Une batterie non conformeprsente un danger d'explosion.La remplacer seulement par unebatterie identique ou de typequivalent recommand par lefabricant. vacuer les batteries

uses selon les directives dufabricant.

La manutention incorrecte dumodule de batterie de cetappareil prsente un risqued'incendie ou de brlureschimiques. Ne pas dmonter,incinrer ou exposer unetemprature de plus de 60C.vacuer promptement la batterieuse. Garder hors de porte desenfants.


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Notice to Users

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INDUSTRY CANADA NOTICE

NOTICE: This equipment meets the applicableIndustry Canada Terminal Equipment TechnicalSpecifications.

The Ringer Equivalence Number (REN) for thisterminal equipment is 0.2. The REN assigned toeach terminal equipment provides an indicationof the maximum number of terminals allowedto be connected to a telephone interface. Thetermination on an interface may consist of anycombination of devices subject only to therequirement that the sum of the RingerEquivalence Numbers of all the devices does

not exceed five.

AVIS DINDUSTRIE CANADA

REMARQUE: Cet quipement est conformeaux Spcifications Techniques des quipementsTerminaux dIndustrie Canada en vigueur.

Le Nombre quivalent de Sonneries (REN) decet quipement terminal est 0,2. Le RENattribu chaque quipement terminal indiquele nombre maximum de terminaux que lon

peut connecter une interface tlphonique. Ilest possible de raccorder une interface

plusieurs combinaisons dappareils, mais lasomme des Nombres quivalents de Sonneriesde tous ces appareils ne doit pas dpasser cinq.


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Setting Up

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Setting Up

Congratulations on your purchase of the Sony VAIO computer. Sony hascombined leading-edge technology in audio, video, computing, andcommunications to provide state-of-the-art personal computing.

Unpacking Your Computer

Main Unit

AC Adapter

Power Cord Rechargeable Battery

Recovery CDs are not included with your computer. Instead, a hard disk drive recoveryprogram is built into your computer. For more information, see VAIO RecoveryWizard Utility on page 29.


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Locating Controls and Ports

Front

1 Power indicator 8 Left and right buttons

2 Battery indicator 9 Touch pad3 Power button 10 Memory Stick media indicator

4 Scroll lock indicator 11 Keyboard

5 Caps lock indicator 12 Model name

6 Num lock indicator 13 Speakers

7 Hard disk drive indicator 14 Computer screen (LCD)


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Back

1 Modem jack 4 Parallel (printer) port

2 Network (Ethernet) port 5 Air vent

3 Monitor (VGA) port 6 USB 2.0 port (high-/full-/low-speedsupported)

Only connect 10BASE-T or 100BASE-TX cables to the Network (Ethernet)

port. Do not connect any other type of network cable or any telephone line tothis port. Connecting cables other than those listed above may result in anelectric current overload and could cause a malfunction, excessive heat, or firein the port. To connect the unit to a network, refer to your online VAIOComputer User Guide or contact your network administrator. See LocatingYour VAIO Computer User Guide on page 25 for more information.


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Left

1 2 USB 2.0 ports (high-/full-/low-

speed supported)

5 i.LINK (IEEE 1394) S400 port

2 A/V OUT jack 6 Air vent

3 Microphone jack 7 PC Card slots

4 Headphone jack 8 Memory Stick media slot


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Right

1 DC IN port 3 Optical drive

2 EJECT button 4 Battery bay

Bottom

1 Reset button


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Getting Started

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Getting Started

The supplied battery is not charged when you unpack it. To charge it for futureuse, install the battery, and then connect the AC adapter to power your computer.The battery charges from AC power regardless if the computer is on or off. Seethe Powering Your Computer chapter of your on-screen VAIO ComputerUser Guide for more information.

Turning On Your Computer

To turn on your computer

1 Slide the RELEASE latch to the right and lift the lid while holding thebottom of the computer firmly.

2 Push the battery bay cover down to open it. The battery bay cover swings outbut does not detach from the computer.

3 Slide the battery (with the logo facing up) into the battery bay. If thecomputer is on, it automatically detects the battery.

4 Push the battery bay cover up until it clicks into place.

Inserting the Battery

Battery

(supplied)

RELEASE latch


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5 Plug the AC adapter cable into the DC IN port.

6 Plug the power cord into the AC adapter and an AC outlet.

.

7 Press the power button until the green power indicator lights up.

Connecting the AC Adapter to the Computer

Use only the supplied AC adapter with your computer.

Turning on the Computer

If you hold down the power button, the computer turns off.

AC adapterDC IN port

Power cord

(supplied)

(supplied)

Power button

Power indicator


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Using the Touch Pad

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Using the Touch Pad

The computer contains a pointing device called a touch pad. You can point to,select, drag, and scroll objects on the screen using the built-in touch pad.

Locating the Touch Pad

Touch Pad Action Description

Sliding one finger Equivalent to using a mouse to place the pointer on an item.

Tapping once Equivalent to pressing the left button once.

Tapping twice Equivalent to pressing the left button twice.

Touch pad

Left and right buttons


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Registering Your Computer

Take advantage of Sonys commitment to quality customer support and receivethese benefits by registering your computer:

Sony Customer Support Talk to a support representative to troubleshootproblems you may have with your computer.

Limited Warranty Extension Protect your investment. See the WarrantyCard for more details.

Product Information Notification By giving Sony your contactinformation, you will enable Sony to reach you regarding performanceupdates and upgrades.

Sliding one fingerwhile pressing theleft button

Equivalent to using the mouse to drag an item.

Moving your fingeralong the right edgeof the touch pad

Equivalent to scrolling vertically. (The scroll function isavailable only with programs that support a touch pad scrollfeature.)

Moving your finger

along the bottom toscroll horizontally

Equivalent to scrolling horizontally. (The scroll function is

available only with programs that support a touch pad scrollfeature.)

You are prompted to register your computer the first time you turn on the unit. Followthe on-screen instructions to complete the registration process. If you are not able toregister your computer during the first session, you are provided with additionalregistration opportunities later.

Touch Pad Action Description


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Locating Your VAIO Computer User Guide

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Locating Your VAIO Computer User Guide

The on-screen VAIO Computer User Guide is a searchable help file thatcontains detailed information on how to use your new computer.

To open the user guide

1 ClickStart on the Windows taskbar, and then clickHelp and Support.The Help and Support Center window appears, displaying informationabout your VAIO computer and Microsoft Windows operating system.

2 ClickVAIO User Guide in the Pick a Help topic column. A second Helpand Support Center window appears, which offers information about yourcomputer.

Locating the VAIO User Guide

User Guide Link


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VAIO User Guide Window

1 User guide table of contents List of computer help topics

2 Link to Electronic Flyer List of updates and supplementalinformation

3 Link to the Sony ComputingSupport Web site

List of your computers hardwarespecifications and preinstalled software

information (Internet access required)


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Setting Up A Dial-Up Connection

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Setting Up A Dial-Up Connection

The Connection Wizard guides you through the process of choosing an InternetService Provider (ISP) or setting up an existing account, and connecting to theInternet.

To set up a dial-up connection

1 Connect a telephone cable to your computer. See Setting up a dial-upInternet connection in the Internet and Network Connections chapter ofyour on-screen VAIO Computer User Guide.

2 ClickStart, point to All Programs, Accessories, Communications, and

then clickNew Connection Wizard. The New Connection Wizardappears.

3 ClickNext.

4 If it is not already selected, clickConnect to the Internet.

5 ClickNext.

6 Follow the on-screen instructions.

New Connection Wizard


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Turning Off Your Computer

Using the power button to turn off your computer may result in loss of data.Follow the steps below to properly turn off your computer and avoid losing data.

To turn off your computer

1 Close all operations.

2 ClickStart on the Windows taskbar.

3 ClickTurn Off Computer at the bottom of the Start menu to display theTurn off computer window, and select Turn Off.

4 Wait for your computer to turn off automatically. The computer is off whenthe power indicator turns off.

Respond to any prompts warning you to save documents.

During a period of inactivity, you can conserve battery life by using power savingmodes. See Conserving Battery Power in the VAIO Computer User Guide for moreinformation.

If you are unable to turn off the computer, press and hold the power button until thecomputer turns off. Data that is not saved when the computer is turned off may belost.


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VAIO Recovery Wizard Utility

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VAIO Recovery Wizard Utility

System and Application Recovery CDs are not supplied with your VAIOcomputer. Your VAIO computer is equipped with the VAIO Recovery Wizard, afast and easy-to-use system recovery utility. This system and applicationrecovery utility enables you to recover preinstalled software programs, theoperating system, and to create a VAIO Recovery Media Kit.

About the VAIO Recovery Wizard utility Use the several recovery options to restore your preinstalled software

programs and specific partitions on your hard disk drive.

Follow the instructions that guide you through several recovery optionschoosing the default selections or customizing your computer's recovery.

Discover the advantages of recovering your computer without using CDs orother external media.

Create your own Recovery Media Kit, using your purchased CD or DVDmedia.

Creating a Recovery Media Kit

You can create your Recovery Media Kit using CD or DVD media* that can beused if your system does not start. The Recovery Media Kit enables you toreclaim the space reserved for the recovery partition (approximately 5 GB).

For more information about creating the Recovery Media Kit, see the VAIORecovery Options online guide:

1 ClickStart in the Windows taskbar, and then clickHelp andSupport.

2 From the VAIO Help and Support Center, clickVAIO RecoveryOptions.

* The number of CDs and/or DVDs required to create a Recovery Media Kit may vary,depending on the computer model purchased.


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Visit the Sony Computing Support Web site for the latest information about usingthe VAIO Recovery Wizard or Recovery Media Kit.

Go to http://www.ita.sel.sony.com/support/news/hddrecovery.html.

To purchase a VAIO Recovery Media kit

1 Go to the Sony Direct Accessories and Parts Center Web site athttp://servicesales.sel.sony.com.

2 Enter your computer model number (for example, PCG-XXXX), and clickList Parts and accessories.

3 Follow the online instructions to order the Recovery Media Kit.

Using the VAIO Recovery Wizard Help

For more information about recovery options or instructions on using the VAIORecovery Wizard utility program, see the VAIO Recovery Wizard Help.

Access the Help by following these steps:

1 Turn on your computer.

2 ClickStart in the Microsoft Windows taskbar and clickAll Programs.

3 ClickVAIO Recovery Wizard. The VAIO Recovery Wizard utility appears.4 ClickHelp. The VAIO Recovery Wizard Help appears in a separate

window*.

If you are not able to access the Sony Direct Accessories and Parts Center Web site,contact a customer service representative at 1-800-488-7669.

* If you do not perform a recovery operation, your system prompts you to restart yourcomputer when closing the VAIO Recovery Wizard utility.


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Troubleshooting

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Troubleshooting

What do I do if my computer wont start?

If your computer comes with a floppy disk drive, make sure the drive isempty.

If you are using an external display, make sure the display is plugged into apower source and turned on. Make sure the brightness and contrast controls

are adjusted correctly. See the guide that came with your display for details. If the computer is plugged into a power strip or uninterruptible power supply

(UPS), make sure the power strip or UPS is turned on and working.

Make sure the computer is securely plugged into a power source or, if youare using battery power, make sure the battery is inserted properly andcharged. You will know the power is on by the blinking power indicator. Ifthe computer is properly connected to a power source and still does notwork, follow these steps:

1 Disconnect the AC adapter and remove the battery.

2 Wait one minute.

3 Reattach the AC adapter and reinsert the battery.

4 Turn on the power.

Condensation may have accumulated on the computer causing it tomalfunction. If this is the case, wait at least one hour to use the computer.

What do I do if the message, Press to resume, tosetup appears at the bottom of the screen?

1 Press the F2 key to launch the BIOS Setup window.

2 Set the date (month/day/year). Press Enter.

If your computer has a reset button, you can use a thin, straight object (such as apaper clip) to press this button to reset the computer. See Locating Controls andPorts on page 16 for a description of the buttons on your computer.


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3 Use the Down Arrow key to select System Time, set the time (hour:minute: second), and press Enter.

4 Use the Right Arrow key to select the Exit tab, and press the DownArrow key to select Get Default Values. The message Load defaultvalues for all SETUP items appears.

5 Press Enter. When the Setup Confirmation window appears, select Yes,and press Enter.

6 Select Exit (Save Changes), and press Enter. When the SetupConfirmation window appears again, select Yes, and press Enter. Thecomputer restarts.

What do I do if the Windows operating system does not start?

For models with a floppy disk drive, make sure the computer does not have anon-bootable floppy disk in the drive. If a non-bootable floppy disk is in thedrive, remove the floppy disk and restart the computer.

You may need to initialize the BIOS.

1 Turn off the computer.

2 Remove any peripheral devices connected to the computer, and restart

the computer.3 Press the F2 key when the Sony logo appears to launch the BIOS Setup

window.

4 Use the Right Arrow key to select the Exit menu, and then use theDown Arrow key to select Get Default Values. The message Loaddefault values for all SETUP items appears.

5 Press Enter. When the Setup Confirmation window appears, selectYes, and press Enter.

6 Select Exit (Save Changes), and press Enter. When the SetupConfirmation window appears again, select Yes, and press Enter. Thecomputer restarts.

If you receive this message on a regular basis, contact Sony Computing Support(http://www.sony.com/pcsupport).


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Troubleshooting

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My computer stopped responding. How do I turn it off?

ClickStart on the Windows taskbar, and select Turn Off Computer.Select Turn Off Computer and clickOK.

Press the Ctrl+Alt+Delete keys simultaneously. When the Windows TaskManager dialog box appears, select the Shut Down menu and clickTurnOff.*

If these options do not work, press and hold the power button or slide and hold

the power switch until the computer turns off. You can also remove the powersupply as a final alternative.

* Recommended if the computer stops responding while playing a CD or DVD.

Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with thepower button or switch may cause loss of data.


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Support Options

If you have questions about your computer or the preinstalled programs, refer tothe following sources for answers in the sequence listed below.

1 VAIO Computer Documentation

The on-screen VAIO Computer User Guide and the printed VAIOComputer Quick Start provide information on how to maximize yourcomputer capabilities and solve common problems.

2 Program Guides and Help Files

The preinstalled programs on your computer may come with individualhelp guides. These guides are stored on the hard disk as on-screen Helpfiles. You can find the Help files from the Help menu under the specificprogram. To see a list of the preinstalled programs, clickStart on theWindows taskbar, and select All Programs (orPrograms for Windows2000 models).

3 Operating System Online Support

Your computer comes preinstalled with a Microsoft Windowsoperating system. For operating system support, you can visit Microsoftcustomer support at: http://support.microsoft.com/directory/.

4 Sony Computing Support

This service provides instant access to information on commonlyencountered problems. Type a description of the problem and theKnowledge Database searches for the corresponding solutions online.You can visit Sony Computing Support at:http://www.sony.com/pcsupport.


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http://www.sony.com/vaio

Printed in USA 2003 Sony Electronics Inc. 4-679-031-01

Documents

Manual Sony VAIO