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Meetings
大连理工大学出版社
Unit 11
世纪商务英语听说教程 3 (第四版)
Learning Objectives
• 1. To understand the main ideas and select specific
information while listening.
• 2. To get familiar with important points about having a
business meeting.
• 3. To try to hold a brainstorming meeting.
Contents
Part I Active Listening
Part II Fun Break
Part III Additional Listening
Part IV Viewing & Speaking
Active Listening
Active Listening
Exercise 1Directions: Listen to a dialogue between Kathy and Tony at a problem solving meeting
and choose the best answer to each question.What’s the problem of the budget for the production of the new MP4?
A. They made wrong calculations. B. They underestimated the costs.
C. They cannot complete the first order.
D. The budget decision cannot be approved by their CEO.
According to the factory, the costs should be _______.
A. about four thousand dollars
B. four thousand dollars more than the former budget
C. seven percent more than initially projected
D. seven percent less than initially projected
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2
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Tapescript
Active Listening
Exercise 1
According to Tony’s calculation, the costs should be ________.
A. about four thousand dollars
B. four thousand dollars more than former budget
C. seven percent more than initially projected
D. seven percent less than initially projected
They need a budget increase for ________.
A. the first order B. the second order
C. the first and the second order D. every order
The “top brass” in the dialogue refers to ________.
A. CEO ``` B. the financial officer
C. Tom D. CEO and the financial officer
3
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4
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5√
Active Listening
Exercise 2Directions: Listen to the dialogue again and decide whether the following statements are
true (T) or false (F).1. The factory underestimated the costs of the new product.
2. If they increase the budget, they will not have a profit.
3. Profit from sales of the first order could cover the cost of the second order.
4. The product can finance itself after the first order.
5. The budget decisions couldn’t be approved by Tony.
F ( )
F( )
T( )
T( )
F( )
Active Listening
Active Listening
Exercise 1Directions: You will hear a recording of a project meeting. Listen carefully and complete
the minutes of the meeting.
Tapescript
Jane_______
Hanson________ Tina________
start discussion from Henson_____________________________________
let Marketing prepare for selling the product __________________________________________
Discuss DME Project_____________________________________
Active Listening
Exercise 2Directions: Listen to the summary of the dialogue and fill in the blanks according to what
you hear. Jane had a meeting with the yesterday and she wanted to
start the program . Henson had the report of of the
research material, which indicated they were right on track with their preliminary estimate.
Tina had contacted the about the equipment they would have to purchase.
Cindy had been notified to , but Jane still felt a little worried about
the for the equipment. At last, Jane asked Tina to
Smith to get him involved.
DME__________
production manager______________________
suppliers____________
financial analysis___________________
manage the project____________________
industry shortage___________________ talk to___________
Active Listening
Active Listening
Active Listening
Exercise 1Directions: Listen to a passage once and complete the statements with the words or
phrases you hear.
Tapescript
1. A meeting is a of people to present or exchange information.
2. Meetings come in all shapes and sizes. There are ,
, seminars.
3. Meetings can now be , teleconference, , or
via the Internet.
4. Modern workplaces are built on , sharing of ideas, and effective project
.
5. If communication is the lifeblood of any organization, then meetings are the
and .
gathering_____________
everyday office meetings_____________________________
board meetings__________________
face-to-face_______________
teams___________
videoconference___________________
online___________
coordination_______________
heart___________
mind___________
Active Listening
Exercise 2Directions: Listen to the passage again and decide whether the following statements are
true (T) or false (F).1. There are more than enough meetings to go around these days, and for
no reason.
2. Meetings are less important today.
3. Meetings are the life-blood of any organization.
4. Survey results show that few executives spend 40% ~ 50% of their
working hours in business meetings.
5. Harry Hill is a psychologist.
F( )
F( )
F( )
F( )
T( )
Fun Break
Directions: Listen to the following joke and fill in the blanks with the words you hear.Differences Between You and Your Boss
1. When you take a long time, you’re slow.
When your boss takes a long time, he’s .
2. When you don’t do it, you’re lazy.
When your boss doesn’t do it, he’s .
3. When you make a mistake, you’re an idiot.
When your boss makes a mistake, he’s only .
4. When doing something without being told, you’re overstepping your authority.
When your boss does the same thing, that’s .
5. When you take a stand, you’re being pig-headed.
When your boss does it, he’s being .
thorough_____________
too busy______________
human____________
initiative_____________
firm_____________
Fun Break
Directions: Listen to the following joke and fill in the blanks with the words you hear.6. When you overlooked a rule of etiquette, you’re being rude.
When your boss skips a few rules, he’s being .
7. When you please your boss, you’re ass-kissing.
When your boss pleases his boss, he’s being .
8. When you’re out of the office, you’re wandering around.
When your boss is out of the office, he’s .
9. When you’re on a day off sick, you’re always sick.
When your boss has a day off sick, he must be .
10. When you apply for leave, you must be going for an interview.
When your boss applies for leave, it’s because he’s .
original_____________
cooperative_______________
on business______________
very ill____________
overworked________________
Additional Listening
Additional Listening
Exercise 1Directions: Listen to a passage and answer the following questions.
Tapescript
1. What’s the purpose of a sales meeting?
To get your sales staff ready to sell.____________________________________________________________________
2. What kind of meeting will arouse salespeople’s hatred?
Meetings without an apparent purpose or agenda.____________________________________________________________________
3. What’s the key to a successful meeting?
To make the meeting interesting, useful and positive.____________________________________________________________________
4. Why is giving praise important?
Because praise reinforces positive behavior and encourages everyone to do well.____________________________________________________________________
Additional Listening
Exercise 1Directions: Listen to a passage and answer the following questions.5. What are the ways to make the most of a sales meeting?
get the meeting off to a good start.1)____________________________________________________________________
recognize your sales team’s efforts.2)____________________________________________________________________
share stories from the trenches.3)____________________________________________________________________
give salespeople some general guidelines.4)____________________________________________________________________
Additional Listening
Directions: Listen to the passage three times and write down the missing words or
sentences. The purpose of a sales meeting is to get your sales (1) ready to sell.
Salespeople hate meetings without an apparent purpose or (2) . And when no
new information is shared, they feel as if they’re wasting (3) time. It’s important
for you not to waste salespeople’s time, but you also need to avoid (4) them
with information. The key to almost any successful meeting is to make it interesting, useful
and (5) . Before you rally the troops for another sales meeting, (6)
some of the following ways to make the most of the time you spend in the office with your
sales staff. Get the meeting off to a good start. Salespeople who come in at 7:30 a.m. (7)
fresh coffee, orange juice and warm bread. Good food sets the (8)
for a great meeting.
staff__________
Exercise 2
agenda_________
valuable__________
positive__________
overloading______________
consider___________
appreciate____________ tone________
Additional Listening
Directions: Listen to the passage three times and write down the missing words or
sentences. Recognize your sales team’s efforts. (9)
. Praise
reinforces positive behavior and encourages everyone to do well.
Share stories from the trenches. At least one positive war story should be shared in
every meeting. (10)
Give salespeople some general guidelines, so they can prepare for the meeting a few
days in advance. Ask members of the team to talk to the group about things.
Exercise 2
Take a few minutes to congratulate and
thank your salespeople for meeting goals, closing deals and making money
____________________________________
_______________________________________________________________
These stories are engaging and fun to listen to, and they reinforce
your goals.
________________________________________________________
_____________
Viewing & Speaking
Useful Expressions for Running a Meeting
Opening the Meeting
Have you all received a copy of the agenda?
If we are all here, let’s get started/ start the meeting/start.
We’re here today to discuss ways of improving sales in rural market areas.
So, the first item on the agenda is...
To begin with I’d like to quickly go through the minutes of our last meeting.
Discussing Items
Before I begin the report, I’d like to get some ideas from you all. How do you feel
about rural sales in your sales districts?
Viewing & Speaking
Useful Expressions for Running a Meeting
During the Meeting
So, if there is nothing else we need to discuss, let’s move on to the next item on
today’s agenda.
If nobody has anything else to add, let’s...
Close of Meeting
Before we close today’s meeting, let me just summarize the main points.
If there are no other comments, I’d like to wrap this meeting up.
Can we set the date for the next meeting, please?
The meeting is finished. We’ll see each other next...
Viewing & Speaking
Directions: Watch the second part of a meeting and choose the best answer to each
question.
Videoscript
Bush is of the opinion that ____________.
A. they let the business manage itself B. they let the business manage them
C. they should manage the business D. they leave the business alone
Watt suggests that the first thing to do is ____________.
A. to start a short-term plan B. to start a long-term plan
C. to improve the organization D. to have a managing partner
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Viewing & Speaking
Bush takes a(n) ___________ attitude to the proposal for having a managing partner.
A. positive B. negative C. indifferent D. skeptical
Who will prepare a paper about the management structure and the functions of the
managing partner?
A. Sally. B. Bush. C. Watt. D. Watt and Sally.
The main topics of the meeting are _____________.
A. planning and improving the organization
B. pushing the business and letting it manage itself
C. discussing the notes and circulating them
D. having a managing partner and starting a plan
3
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Viewing & Speaking
Directions: Watch the video again and work with your partner by supplying the
information about what has been done at the meeting.1. The first thing discussed at the meeting: .
2. Sally is asked to
3. The second topic discussed at the meeting: .
4. Watt is asked to
starting a long-term plan____________________________
make notes on the long-term plan and circulate them for discussion
at the next meeting.
________________________________________________________
____________________
improving the organization____________________________
make notes on the management structure and the functions of the
managing partner and circulate them for discussion at the next meeting.
________________________________________________________
______________________________________________________________________
Viewing & Speaking
Directions: Suppose your company is producing a new type of MP4 players (5th
generation). Now you are going to hold a brainstorming meeting on how to
bring the new product to the market. Divide yourselves into groups of five,
including the chairperson, who may refer to the Useful Expressions for
Running a Meeting section. Each participant gives his/her ideas of how to sell the new product to the public. The following hints are for your reference.
Some hints: Put the new product in an eye-catching package so that it tells the customer exactly
what the product is at first glance. The packaging should highlight the attributes of the
product. Make simple, short-length product demonstration videos to be played at trade shows.
Viewing & Speaking
Some hints:
Hold an exhibition or attend trade shows. Display the product and play the product
demonstration video at a trade show.
Create informative advertisements and print them off for distribution in areas that will
bring attention to the product.
Distribute flyers door to door.
Make full use of free Internet advertising.
Use our company’s website to highlight the new product with an announcement on the
home page and a link to the product information.
Let the first 50 customers try the product for free for 10 days.
大连理工大学出版社
Thank you!