Mini IOC Americas | NBAA 2012 Schedulers & Dispatchers ... · West Palm Beach, FL Wilmington, NC ... • Expect a lot of traffic, parking nightmare ... Mini IOC Americas | NBAA 2012

23rd Annual Schedulers & Dispatchers ConferenceSan Diego, CA – January 15 – 18, 2012

Mini IOC - The AmericasThe Americas

Monday, January 16, 2012Monday, January 16, 2012

Phil LinebaughPhil Linebaugh

Jeffrey M. DanielsJeffrey M. Daniels

• Session Coordinators

– Scott Rapacki / International Trip Planning Services, LLC

– Sharon Martin / ACE Flight Operations

• Speakers

– Phil Linebaugh, COO, International Trip Planning Services, LLC

– Jeff Daniels, CAM & Chief Pilot, Motta Internacional, S.A.

Panel Of Speakers

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Mini IOC: The Americas

• Operator and Trip Support Company Perspectives

• Planning, Planning and More Planning

• Normal Operations

• Maintenance Contingencies

• Passenger Emergencies

• Political Unrest / Natural Disasters

• Expect the Unexpected

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• Frequent Operator to all parts of Central and South America

• Utilize a combination of in-house and 3rd party handling

• Based in Panama City, Panama

• Native Spanish speakers on staff

• Long-term relationships with many local handlers in the region

• Frequent contact with other regional operators

• Newly created Flight Scheduler position is improving the qualityand quantity of in-house handling services

Operator Perspective: Motta Internacional

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Hot Topics

•Canpass

•Tech Stops

•Cabotage

CANPASSCANPASSWhat is CANPASS?

• CANPASS - Private Aircraftprogram allows pre-approved,low-risk travelers coming toCanada on a private aircraft withno more than 15 people, includingthe crew, to report to the CanadaBorder Services Agency (CBSA)by telephone before landing at anairport in Canada.

www.cbsa-asfc.gc.ca/travel/canpass/air/menu-e.html.

CANPASSCANPASS

• Must submit proper form BEFORE calling.

• Do not expect confirmation of fax received.

• The PILOT must call Canpass 2 – 48 hours before the aircraft’sarrival into Canada

• If you have been convicted of a criminal offense, you might notqualify for the program unless you have obtained a pardon.

CanadaCanada –– Tech StopsTech Stops

• Gander / CYQX: Quick Services, Preferred Stop

• Stephenville / CYJT: Quick Services, WX good if CYQX is down

• St. John’s / CYYT: Quick Services, Good WX Alternative

• Goose Bay / CYYR: Quick Services, Very Cold

• Iqualuit (Frobisher Bay) / CYFB: Limited Services,Northernmost Airport

Cabotage

• Affects both PT91 and PT135/121/125 ops

• Passengers(Pax) in or Pax out, no problem

• Pax from point to point – big problem.

– No matter what nationality

– Few exceptions to the rule

– Check before operating

Hot Topics

•Customs

•E-APIS

•Visa Waiver Program

•TSA Waivers

PT91 -vs- PT135

APIS required Outbound &Inbound

APIS required Outbound &Inbound

Customs Notification InboundOnly

Customs NotificationOutbound & Inbound

•CBP deviated from the WCO/IATA PAXLIST format.•Additional data fields added to end the requirementfor operators to present a completed CF178 on arrival.•Customized for General Aviation and subject toevolve.

MCL (Master Crew List)MCL (Master Crew List) –– UNEdifactUNEdifact FormatFormat

• MCL (Master Crew List) for Commercial Operations

– Master Crew List or MCL is an operators’ list of crewmembers and associated crew data on file with theU.S. Transportation Security Administration (TSA).

– Operators conducting a commercial/charter flight intoor out of the United States are required to have allcrew members on the flight listed on their MCL inadvance.

– Operators complying with the TSA Twelve-FiveStandard Security Program are required to maintainan MCL

•Airports of Entry

•1 hour pre-notification required•24 hours pre-notification preferred

•Landing Rights

•Prior permission required to land•Usually 24-hour pre-notification required

•User Fee

•Additional Costs associated for customs•Designated “30 South” Airports

•Designated “30 South” Airports

•Border Overflight Exemptions (BOE)

•Crew

•Pax

•City Pairs

•Notifications

“30 South” AirportsBeaumont, TX Brownsville, TX

Calexico, CA Corpus Christi, TX

Del Rio, TX Douglas (DUG), AZ

Douglas (DGL), AZ Eagle Pass, TX

El Paso, TX Ft. Lauderdale (FLL), FL

Ft. Lauderdale (FXE), FL Ft. Pierce, FL

Houston (HOU), TX Key West, FL

Laredo, TX McAllen, TX

Miami (MIA), FL Miami (OPF), FL

Miami (TMB), FL New Orleans (NEW), LA

New Orleans (MSY), LA Nogales, AZ

Presidio, TX San Diego (SDM), CA

San Antonio, TX Santa Teresa, NM

Tampa, FL Tucson, AZ

West Palm Beach, FL Wilmington, NC

Yuma, AZ

FOREIGN VISITORSFOREIGN VISITORS

Contrary to popular belief,all foreign visitors (exceptCanadian) MUST have avisa when arriving on acorporate or charteraircraft.

Exceptions:1.When arriving on an airline, a Visa Waiver can beissued to preclude requirement for a visa.2.If company owning the aircraft has completed therequirements and is a participant of the Visa WaiverPilot Program.

What is it?

-The Visa Waiver Program (VWP) enables citizens ofcertain countries to travel to the United States for tourismor business for 90 days or less without obtaining a U.S.Visa.

-Operator must be in possession of a signed agreementwith DHS to act as a Signatory Carrier in the VWP.

-27 countries are participating at this time, passengermust hold a valid passport from:

Andorra, Iceland, Norway, Australia, Ireland, Portugal,Austria, Italy, San Marino, Belgium, Japan, Singapore,Brunei, Liechtenstein, Slovenia, Denmark, Luxembourg,Spain, Finland, Monaco, Sweden, France, theNetherlands, Switzerland, Germany, New Zealand, and theUnited Kingdom

TSA WaiversTSA Waivers

• Required for foreign operators of:

– Business Aviation

– Above 100,309 lbs

• Overflight may apply

• 1 landing and take-off allowed, butanything more requires permit.

CENTRAL AMERICA / MEXICO


• Planning is paramount to all international operations

• In Central and South America, you should not assumethat you will not need to plan to operate in theseareas because you have previous experience.

• Frequent changes occur in government policies, localprocesses, and handling personnel.

• Political activities, holidays, weather, construction andregional sporting events can often be overlooked bytravelers new to the region

Planning, Planning and More Planning

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• Take-Off and Landing Permits

– In general take 3 to 5 business days

– Communications can be difficult if not conducted in Spanish

• Over-flight Permits

– Usually 1 to 3 business days

– Some countries will allow you to register for multiple over-flights

• Entry Permits / Visa

– Important to check the citizenship of all travelers to determine ifentry visas are required.

– Some travelers may have dual citizenship and can utilize this statusto avoid needing visas.

Normal Operations

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• Short Notice Flights

– In many cases, short notice flights for emergency,government, or medical missions can be accommodated.However, it often will require the payment of expediting fees.

• Payment Processing

– Almost all handling agents / government control offices in theregion will accept major credit cards for handling fees.

– Major cash reserves are not frequently needed, but may beadvisable if operators are new to the region.

– Contact your company credit card provider/bank to advisethem of your travel plans to the region in order to avoidproblems with regular fraud prevention programs.

Normal Operations

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• Utilize OEM Flight Following Programs if available

• Confirm location and contact information for OEM technicalrepresentatives that may be in the region

• Confirm location and contact information for regional partsdepots or OEM service centers

• Consider taking your own maintenance technicians on the flight ifyou have been having mechanical issues or concerns

• Advise local handler if you need to order parts so they can assistwith all customs, quarantine, and import taxes.

• Carefully evaluate local charter options before booking.

Maintenance Contingencies

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• Short Notice Call Outs

• Passenger Medical Issues

• Family/Business Crisis

• Medevac Options

• Services provided by 3rd Party Medical Vendors

Passenger Emergencies

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• National political events

– Elections and local holidays

– Government regime changes

– Labor strikes

– Civil protests and riots

• Natural Disasters

– Build contingency plans in case of natural disasters

– Establish central rally point for passengers and crew

– Establish communications plans for local and officenotifications

– Expect to shelter in place until public services re-open

Political Unrest / Natural Disasters

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• Stay focused when expected events occur

• Maintain a calm and professional demeanor

• Plan for everything to take more time than promised

• Expect surprises and changes to the plan

• Reconfirm the permit requirements and maintain alldocumentation

• Smile and be appreciative of the service you receive. It trulydoes open many doors.

• Don’t be afraid to ask for help.

Expect the Unexpected

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MexicoMexico

Hot Topics

• Southern Customs Stops

• PT91 vs PT135

• “Tipping”

• Security

•Tapachula / MMTP

•Expect 1 ½ hour turn

•Cozumel / MMCZ

•Preferred Stop

•Cabotage

•Not Permitted

•No Point-to-Point within Mexico

•Permits

•PT91

•PT135

•One Time

•Annual

TIPPINGTIPPING

• Foreign Corrupt Practices Act

• Bribery no longer condoned or accepted

• New and improved Mexico

– Takes Longer to get Permits, Customs, etc

– If you can’t get a receipt, it’s probably notacceptable

SECURITYSECURITY

• Level 4 Security Risk

• Drug Wars

• Kidnappings

• Cabs / Taxis

• Pick Pockets / Daylight Robberies

Airspace

• FL180 and above

• Permit required

• Notification only

• Individual Countries require permitsas well.

• New Government – New Rules

• Overflight / Landing requires prepayment

• Allow extra time to process approvals andpermissions.

• Who needs them, who doesn’t?

• Lead Times

• Documentation

SOUTH AMERICA

• SAEZ -vs- SABE

• SAEZ 45 min. further from downtown

• SABE downtown airport

• SABE very limited parking

• SABE very expensive parking

• Outlying Airports

• Agent will either reposition or travel withaircraft

• Permits – not required

• Permits

• Landing and Overflight Required

• Power of Attorney

• Performance Data Required

• Government Issues

• High Altitude Ops

• Limited Range

• Acft Performance

• Permits

•Overflight is Notification Only

•Landing is required (need docs)

• Crew Qualifications

•Both must be qualified on acft

•Both cockpit crew need Class 1 Physicals

• Crew Visas

•All pax and Flight Attendants need Visas

•Cockpit crew do not require visas. Suggestthey have them though to make things gosmoother on arrival

• Security


• Pickpockets and Daylight robberies

• Lax airport security outlying airports

• Tech Stops

• Manaus – Expect 1 ½ - 2 hour turn

•World Cup 2014

• Expect a lot of traffic, parking nightmare

• Sao Paulo

• 3 airports

• Parking Issues

• Downtown Airport – Not AOE

• Drive Times from big airport & Campinas

• Rio De Janeiro

• Ground Transport security

• Be aware when out-and-about

• Permits


• Customs Issues in Santiago

• Plan extra time – can take up to 90 minutes

• Very good services / hotels / security

• Security


• Airport Very Secure

• Cities are a risk, especially kidnapping

• Permits

• Not required if stay is under 48 hours

• Altitude

• High altitude airports limit aircraft range

• Tech Stops

• Manta / SEMT

• Guayaquil / SEGU

• Altitude

• Quito / SEQU

• Permits

• Landing and Overflightrequired

• Restricted Access – No Int’l flights or flights from SEMT

• Stringent food restrictions

• No fuel available

• No runway / taxiway lights

• No Aux equipment (Lav Cart, Tow Bars, GPU, Etc)

• Pax Tax $110 per person – paid in cash

• Airport Hours, Sunrise – Sunset

• Very Limited Parking

• Permits

•Landing and Overflight required

• Good services

• Beautiful country

• Permits


• Cuzco

• Training Required – Avail. Online

• Very High Altitude

• Aircraft Ops

• Crew and Pax

•Permits

•Landing and Overflight Required•Very easy to obtain

• Very good airport services

• Security not an issue

• Government Issues

• Not U.S. Friendly

• Permits

• Overfly permit not required

• Tech stop permit not require

• Landing permit: 30 days min to process

• Lots of paperwork required

• Security

• Level 4 Security Threat

• Road from airport to D/T very dangerous

•Suggest aircraft security and secure transport

• All in all very easy to operate to islands

• Holidays are their big “Season”

• Laid back attitudes

• PT91 – very few permits required

• PT135 – Charter permits required and take some time

• Watch hurricane season

• Good tech stops

• Bridgetown, Barbados / TBPB

• Grand Cayman / MWCR

• Montego Bay / MKJS

• Aguadilla / TJBQ

• St. Thomas / TIST

• USA Customs Pre-Clearance

• U.S. Territory

• U.S. Customs Available

• No need to stop at AOE coming back to U.S.

• No need to clear customs when comingfrom U.S.

• Overflight Permit Required

• Landing Permit Required

• Must coordinate through U.S. State andTreasury Departments

• Strict procedures to follow

• Must arrive and depart from certain U.S.Airports

• Only applies to 10 Countries

Antigua and Barbuda Jamaica

Barbados St. Kitts and Nevis

Dominica St. Lucia

Grenada St. Vincent and Grenadines

Guyana Trinidad and Tobago

•Must be completed NLT 30 mins priort to arrivalor departure.

• Can be done electronically or through mosthandlers

• UN-EDIFACT Format

• Overall very safe

• Haiti

• Jamaica

• Pickpockets

Questions?

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Documents

Mini IOC Americas | NBAA 2012 Schedulers & Dispatchers ... · West Palm Beach, FL Wilmington, NC ... • Expect a lot of traffic, parking nightmare ... Mini IOC Americas | NBAA 2012