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HƯỚNG DẪN SỬ DỤNG HỆ THỐNG THƯ ĐIỆN TỬ BẰNG MICROSOFT OUTLOOK 2007

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  • HNG DN S DNG

    H THNG TH IN T BNG

    MICROSOFT OUTLOOK 2007

  • MC LC

    1. KHI QUT CHUNG ........................................................................................1

    1.1. MC CH ..................................................................................................................... 1

    1.2. I TNG IU KIN S DNG. .......................................................................... 1

    2. HNG DN CU HNH MICROSOFT OUTLOOK 2007 ..............................1

    2.1. MY TNH JOIN VO DOMAIN ............................................................................... 1

    2.2. MY TNH CHA JOIN VO DOMAIN .......................................................................... 2

    2.3. CU HNH TNH NNG OUTLOOK ANYWHERE .......................................................... 2

    2.3.1. IU KIN ................................................................................................................................. 2

    2.3.2. CU HNH OUTLOOK ANYWHERE ......................................................................................... 2

    3. HNG DN S DNG OUTLOOK 2007 .....................................................4

    3.1. CHC NNG GI NHN TH ..................................................................................... 4

    3.1.1. GI TH ................................................................................................................................... 4

    3.1.2. NHN TH ................................................................................................................................ 4

    3.1.3. TR LI TH ............................................................................................................................ 4

    3.1.4. CHUYN TIP TH .................................................................................................................. 4

    3.1.5. ADDRESS BOOK ...................................................................................................................... 5

    3.2. CALENDAR ................................................................................................................... 5

    3.2.1. THIT LP CUC HN ............................................................................................................ 6

    3.2.2. CHIA S CALENDAR ................................................................................................................ 7

    3.3. CONTACTS ................................................................................................................... 8

    3.4.1 TO MI MT CONTACT ........................................................................................................ 8

    3.4.2 TM KIM CONTACT ................................................................................................................ 9

    3.4. TASKS ........................................................................................................................... 9

    3.5. CC TU CHN (OPTIONS) ....................................................................................... 10

    3.5.1 NH KM CH K ................................................................................................................ 11

  • 3.5.2 AUTO ARCHIVE ...................................................................................................................... 12

    3.6. GROUP SCHEDULE.................................................................................................... 14

    3.7. SEARCH FOLDERS .................................................................................................... 16

    3.8. INSTANT SEARCH ...................................................................................................... 16

    3.9. CU HNH RULES CHO HM TH V TO MI TH MC ..................................... 17

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 1

    1. KHI QUT CHUNG

    1.1. MC CH

    Mc ch ca ti liu ny nhm hng dn cc cn b, nhn vin ca Ngn hng TMCP Cng thng

    Vit Nam (NHTMCPCT VN) s dng h thng th in t bng chng trnh Microsoft Outlook 2007.

    1.2. I TNG IU KIN S DNG.

    i tng c s dng hng dn ny l ton b cc cn b, nhn vin ca NHTMCPCT VN.

    iu kin s dng h thng th in t ca NHTMCPCT VN bng Microsoft Outlook 2007 l:

    C ti khon th in t trn h thng th in t ca NHTMCPCT VN.

    My tnh kt ni vo h thng mng ca NHTMCPCT VN hoc internet v c ci t chng trnh Microsoft Outlook 2007.

    2. HNG DN CU HNH MICROSOFT OUTLOOK 2007

    2.1. MY TNH JOIN VO DOMAIN

    i vi cc my tnh join vo domain, h thng s t ng cu hnh chng trnh Microsoft Outlook

    2007 kt ni n h thng th in t. Ngi dng ch cn thao tc mt vi bc rt n gin:

    Bc 1: ng nhp vo my bng ti khon ca domain c TTCNTT cp, chy chng trnh MS

    Outlook 2007 Ti mn hnh Startup, click Next Ti mn hnh Accout Configuration, chn Yes ri

    click Next.

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 2

    Bc 2: Ti mn hinh Add New Email Account, MS Outlook 2007 c chc nng Auto Discovery s t tm ti khon ca ngi dng. Kim tra tn v a ch email ca mnh, nu chnh xc chn Next.

    Bc 3: Ti mn hnh Online search for your server setting, ch h thng kim tra cc thng tin v Username v Mail server. Khi hon thnh click Finish kt thc qu trnh cu hnh Microsoft Outlook 2007 kt ni vo mailbox ca bn. Khi , bn sn sng s dng h thng th in t.

    2.2. MY TNH CHA JOIN VO DOMAIN

    Trong trng hp my tnh ca bn cha join vo domain, bn s khng s dng c tnh nng t

    ng cu hnh ca h thng. Khi , bn phi thc hin cu hnh bng tay.

    Bc 1: Trn my trm mi ci t Outlook 2007, vo Start v chn Control Panel.

    Nu ch hin th ca Control Panel l Category View, bn tri ca s kch vo Other Control Panel Options v chn Mail.

    Nu ch hin th l Classic View, nhy kp vo Mail.

    Bc 2: Trong ca s Mail Setup Outlook click vo Email Accounts, Trong ca s Account Settings, chn tab Email ri nhn New.

    Bc 3: Trong ca s Auto Account Setup, tch vo mc Manually configure server setting or aitional server type v nhn Next.

    Bc 4: Trong ca s Choose Email Service chn Microsoft Exchange v nhn Next. Trong ca s Microsoft Exchange Settings nhp vo cc thng s sau:

    Trong Microsoft Exchange Server nhp vo mail.vietinbank.vn.

    Chn Use Cached Exchange Mode.

    Trong Username, nhp vo a ch email ca ngi dng, v d [email protected], ri nhn Check name. H thng s yu cu bn nhp username v mt khu. Nhp vo domain\username v password ca bn. Trong , Domain l HQ, North, Middle, South tng ng vi ni cng tc ca ngi dng l Tr s chnh, cc chi nhnh min Bc, cc chi nhnh min Trung hay cc chi nhnh min Nam; username v password l thng tin v ti khon m ngi dng c cp trn h thng th in t.

    Bc 5: Sau khi h thng kim tra xong, h thng s hin th tn y ca ngi dng trong Username, nhn vo Next ri sau nhn Finish hon tt qu trnh cu hnh ng nhp vo h thng th in t bng Microsoft Outlook 2007.

    2.3. CU HNH TNH NNG OUTLOOK ANYWHERE

    Ngi dng s dng tnh nng ny khi mun s dng Microsoft Outlook 2007 kt ni vo h thng

    th in t khng trong h thng ca NHCT VN ( nh nh hoc i cng tc ).

    2.3.1. IU KIN

    H iu hnh Microsoft Windows XP with Service Pack 1 v 331320 hotfix hoc Microsoft Windows Server 2007 (Thng thng tho mn)

    ci t Microsoft Outlook 2007 (Thng thng tho mn)

    My trm c kt ni internet v truy cp c https (Thng thng tho mn)

    2.3.2. CU HNH OUTLOOK ANYWHERE

    Bc 0:

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 3

    i vi nhng my cu hnh kt ni n h thng th in t ca NHCT VN (theo mc 2.1

    hoc 2.2) bn bt chng trnh Microsoft Outlook 2007, sau chn ToolAccount Settings.

    Trong ca s Account Setting hin ra, chn tab Email (mc nh) v chn account ca ngi

    dng (thng l Microsoft Exchange) ri nhn Change

    i vi nhng my cha thc hin cu hnh kt ni n h thng th in t, thc hin cc

    bc 1, 2, 3 nh trong mc 2.2. Trong ca s Microsoft Exchange Settings nhp vo cc thng

    s sau:

    Trong Microsoft Exchange Server nhp vo mail.vietinbank.vn.

    Chn Use Cached Exchange Mode.

    Trong Username, nhp vo a ch email ca ngi dng, v d [email protected]

    Bc 1: Ti ca s Microsoft Exchange Settings, nhn More Settings. Trong ca s Microsoft

    Exchange hin ra chn tab Connection. Trong tab Connection tch vo nt Connect to Microsoft

    Exchange using HTTP v kch vo nt Exchange Proxy Settings va c hin sng.

    Bc 2: Trong ca s Microsoft Exchange Proxy Settings, thc hin cu hnh nh hnh v di y:

    Click OK Apply OK v thc hin cc bc mc nh cn li hon tt qu trnh cu hnh Outlook

    Anywhere.

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 4

    3. HNG DN S DNG OUTLOOK 2007

    3.1. CHC NNG GI NHN TH

    3.1.1. GI TH

    to v gi mt mail mi, ngi dng chuyn sang tab Mail (mc nh tab ny) v kch chut vo

    nt New hoc nhn vo mi tn bn phi nt New ri chn Mail Message. Mt ca s Untitled Mesage

    xut hin, ngi dng nhp vo y cc thng tin v ngi nhn trong mc To v mc Cc... , Subject

    v ni dung th ri nhn nt Gi gi th i

    Trong trng hp ngi dng mun gi theo file nh km, trong ca s Untitled Mesage nhn biu

    tng nh km , mt ca s Insert File xut hin, ngi dng ch ng dn n cc file cn nh

    km v nhn nt Insert (H thng th in t ca NHCT VN cho php gi v nhn cc th c tng dung

    lng di 10 MB). Nu ngi dng mun b i mt file nh km c la chon, kch chut vo file

    v nhn phm Delete hoc nhy phi chut vo file v nhn Clear.

    3.1.2. NHN TH

    Mc nh khi ngi gi ng nhp vo h thng th in t, cc th mi c gi n s t ng c

    chuyn n ngi dng v c thng bo gc phi di mn hnh bo cho ngi dng bit c th

    mi c gi n.

    Trong trng hp ngi dng mun thc hin yu cu gi/ nhn, c th nhn vo nt Send/Receive

    thc hin gi/ nhn tc th:

    3.1.3. TR LI TH

    Khi ngi dng mun tr li mt bc th m mnh nhn c, chn th mun tr li v kch vo nt

    Reply nu mun tr li cho ngi gi hoc Reply All tr li cho tt c mi

    ngi (c nhng ngi trong mc Cc)

    Trong ca s hin ra, nhp vo danh sch ngi nhn v nhp thm cc ni dung cn thit nu ngi

    dng mun v nhn nt Send chuyn i.

    Ngi dng cng c th nh km thm file khi tra li th. Cch nh km file khi bn tr li th tng t

    nh khi bn gi mt th mi.

    3.1.4. CHUYN TIP TH

    Khi ngi dng nhn c mt bc th v mun chuyn tip th cho ngi khc, ngi dng chn

    th mun chuyn tip v nhn vo nt Forward

    Trong ca s hin ra, nhp vo danh sch ngi nhn v nhp thm cc ni dung cn thit nu ngi

    dng mun v nhn nt Send chuyn i.

    Ngi dng cng c th nh km thm file khi chuyn tip th. Cch nh km file khi bn chuyn tip

    th tng t nh khi bn gi mt th mi.

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 5

    3.1.5. ADDRESS BOOK

    Address Book cho php ngi dng d dng tm kim c thng tin v ngi mnh cn lin h. Trong

    h thng th in t ca NHCT VN, danh sch ngi dng c xy dng theo cu trc phn cp d

    dng tm kim. Ton b ngi dng s c chia thnh 4 vng: Tr s chnh, CN Min Bc, CN Min

    Nam, CN Min Trung. Di Tr s chnh l cc n v, phng ban trc thuc Tr s chnh; di CN

    Min Bc l cc chi nhnh khu vc pha Bc; di CN Min Nam l cc chi nhnh thuc khu vc pha

    Nam; di CN Min Trung l cc chi nhnh khu vc min Trung. Di cng l cc cc ngi dng

    thuc cc n v, phng ban, chi nhnh.

    tm kim mt ngi dng, ban c th nhp tn ngi cn tm kim vo Type a contact to find h

    thng t ng tm kim v tr v danh sch ngi dng c th l ngi bn tm kim hoc nhn vo nt

    Address Book , ca s Address Book s hin ra.Trong ca s ny, nhn

    vo nt th c tiu Address book: v chn n v cng tc ca ngi cn tm kim.

    H thng s lit k ra danh sch ngi dng ti n v m bn chn v bn c th d dng tm kim

    c ngi cn lin h v cc thng tin lin quan n h.

    3.2. CALENDAR

    Tin ch Calendar c trong Microsoft Outlook 2007 nhm h tr ngi dung qun l lch lm vic ca

    mnh. Ngi dng c th s dng Calendar lp lch cng tc, ln lch cc cuc hn, cc bui meeting

    mt cch nhanh chng v d dng.Ngoi ra, bn cng c th phn cng cng vic cho nhn vin, chia s

    lch lm vic ca mnh vi cc ng nghip h bit gi bn, gi ri ca bn m khng cn phi lin lc

    vi bn qua in thoi.

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 6

    3.2.1. THIT LP CUC HN

    Bc1: M chng trnh Ms Outlook 2007, trn thanh cng c chn File New Appointment.

    Kch chn Invite Attendees mi ngi khc tham gia

    Bc 2: Xc lp ni dung, thi gian, a im, cc thnh vin tham gia cuc hn nh hnh minh ha, sau kch chn Send gi cho cc thnh vin.

    Bc 3: Ch phn hi t cc thnh vin, cc thnh vin c mi s nhn c mail t ngi thit lp, ngi nhn c th ng (Accept), t chi (decline),..

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 7

    Bc 4: Lch hn c thit lp v lu trong calendar ca tt c cc thnh vin tham d

    3.2.2. CHIA S CALENDAR

    Anh/ch c th chia s calendar v phn quyn truy cp cho nhng ngi lin quan. thc hin chia s

    lch, bn thc hin cc bc nh sau:

    Bc 1: Chn mc Calendar chn Share My Calendar

    Bc 2: Thit lp quyn truy cp cho mt hoc mt nhm ngi dng: Chn Tab Permission Add

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 8

    Ch : Anh/ch mun truy cp vo Calendar chia s ca user khc: Kch chn Calendar Open a

    Shared Calendar Nhp tn ti khon ca ngi s hu Calendar :

    3.3. CONTACTS

    Chc nng S lin lc (Contacts) cho php ngi dng t xy dng s lin lc c nhn ca mnh, tm kim thng tin lin lc trong s.

    3.4.1 TO MI MT CONTACT

    Trong chc nng Contact chn New b sung thm mt s lin lc mi. Trong ca s hin ra, ngi dng nhp vo cc thng tin cn thit v nhn nt Save and Close lu li s lin lc:

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 9

    3.4.2 TM KIM CONTACT

    tm kim mt s lic lc c trong danh sch ca ngi dng, ngi dng chn chc nng Contact, nhp thng tin v ngi cn tm kim trong Look for v chn Contacts trong Search In ri nhn Find Now:

    H thng s tm kim trong s v hin th cc s lin lc c th l ngi cn tm kim ngi dng la chn.

    3.4. TASKS

    Chc nng Tc v (Tasks) cho php to ra, theo di v cp nht k hoch v tin ca mt d n n gin. Trong ta c th hoch nh ngy bt u cng vic v ngy kt thc cng vic. Chc nng Tasks ny cn c th nhc nh ngi dng sp n ngy cho php thc hin cng vic theo k hoch ra.

    to ra mt nhim vu (Task), ngi dng chn mc Task trn thanh cng c, sau click vo New ri in cc thng tin cn thit v nhim v cn thc hin. Click Save and Close lu li cc task nhim v.

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 10

    3.5. CC TU CHN (OPTIONS)

    Microsoft Outlook 2007 cho php bn tu bin thng qua cc tu chn ca chng trnh. Cc tu chn

    ny nm trong ca s Tool Option:

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 11

    Di y l mt s tu chn m ngi dng hay s dng:

    3.5.1 NH KM CH K

    Ngi dng c th cu hnh Microsoft Outlook t ng b sung thm phn ch k ca ngi dng

    mi khi gi i mt th mi. Cc cu hnh tu chn ny nh sau:

    Bc 1: M ca s ToolOption, chn tab Mail Format, trong tab Mail Format nhn nt Signatures,

    ca s Create Signature s hin ra.

    Bc 2: Trong ca s Create Signature, ngi dng c th to mt ch k mi, sa i hay xo mt

    ch k c sn.

    to mt ch k mi, ngi dng nhn nt New, nhp tn ch k (nn nhp tn ca ngi k cho d

    nh) v nhn Next.

    Bc 3: Trong ca s Edit Signature, nhp vo cc thng tin m ngi dng mun chng trnh t

    ng b sung v cc mail gi i, v d nh sau:

    Ngi dng c th s dng cc cng c son tho la chn mu sc v phng ch theo mun. Sau

    khi son tho xong, nhn OK ng cc ca s ny li.

    Bc 4: Ti ca s Option, trong phn Signatures, la chn mu ch k m bn mi to ra cho cc

    mc Signature for new message v Signature for replies and forwards ri nhn Apply v OK.

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 12

    3.5.2 AUTO ARCHIVE

    Hin ti, ngi dng ca h thng th in t c cp mt ti khon trn h thng vi hn mc dung

    lng mailbox trn server l 100 MB bao gm: th gi i (sent items), th nhn c (Inbox), th b xa

    (Deleted Items),do nu ngi dng khng nh k dn dp mailbox ca mnh, n mt lc no

    mailbox s b y dn n khng th tip tc gi nhn mail.

    Tnh nng AutoArchive ca Ms Outlook 2007 cho php chng ta qun l c dung lng hp th ca

    mnh mt cch t ng bng cch ti cc e-mail qu hn lu trn server (thi hn lu do ngi

    dng xc lp) v lu v my Local PC.

    chng trnh Outlook 2007 t ng chuyn cc mail qu hn lu trn Mailbox v my PC local,

    anh/ch lm theo cc bc sau:

    Bc 1: M chng trnh Ms Outlook 2007, trn thanh cng c chn Tools Options Others AutoArchive nh hnh minh ha di y:

    Bc 2: Trong ca s AutoArchive, cu hnh cc thng s sau ph hp vi vic s dng email ca mnh:

    Tn sut chy AutoArchive: 1 ngy, 2 ngy,(hnh minh ha t 1 ngy)

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 13

    Thit lp thi hn lu mail trn server (hnh minh ha: 30 ngy, nu qu 30 ngy, email s c xa trn mailbox v lu v my Local PC).

    Cc cu hnh khc nh hnh minh ha

    Kch chn Apply these settings to all folders now chn OK hon tt cu hnh.

    Bc 3: M chng trnh Ms Outlook 2007, trn thanh cng c chn File Archive.

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 14

    Chn Archive all folders according to their Auto Archive settings v nhn OK. Chng trnh s thc

    hin Archive v ly cc mail c v my ngi dng. Cc mail c s c hin th trong Microsoft Outlook

    trong th mc Archive v c cu trc bn trong ging ht nh cu trc trn mailbox ca ngi dng.

    3.6. GROUP SCHEDULE

    Chc nng cho php ngi dng thit lp cuc hp gm nhiu thnh vin.

    to Group Schedule, Ti mc Calendar, vo Action menu click View Group Schedules.

    Hnh 1. Chn View Group Schedules

    Ti ca s Group Schedules, click New, g tn ca Group SCHEDULES, click OK.

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 15

    Hnh 2. Chn Group Schedules

    thm danh sch thnh vin click Add Others, chn Add from Address Book hoc Add Public Folder. Chn cc thnh vin mun add, Click OK

    Hnh 3. Chon Add Others

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 16

    Click Save and Close.

    3.7. SEARCH FOLDERS

    Tnh nng cho php tm kim th mt cch nhanh chng v d dng

    G t cn tm kim v Enter bt u qu trnh tm kim

    Hnh 4. Search Folders

    3.8. INSTANT SEARCH

    Tnh nng cho php tm kim nhanh chng cc mc trong Microsoft Office Outlook 2007

    Enable tnh nng Instant Search, click vo Click here to enable Instant Search. Ca s Microsoft Office Outlook hin ra, click Enable download v ci t Instant Search

    Hnh 5. Instant Search

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 17

    3.9. CU HNH RULES CHO HM TH V TO MI TH MC

    i vi h thng mail Exchange 2007 ngi s dng cn cu hnh Rules trn MS Outlook.

    Trong giao din MS Outlook chn menu Tools chn Rules and Alerts

    Hnh 6. Change Password

    Ca s Rules and Alerts xut hin, click New Rule

    Hnh 7. New rule

    Ca s Rules Wizard xut hin click Next tin hnh to Rule cho hm th vi nhng ty chn sn c ph hp vi tng trng hp s dng.

    Hnh 8. Click next tin hnh to mi rule theo cc ty chn ph hp

  • Trung tm cng ngh thng tin - Ngn hng TMCP Cng thng Vit Nam

    Ti liu hng dn s dng h thng mail Exchange 2007 Trang 18