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Muhammad SHOAIB Project Director · 2017-04-21 · Muhammad SHOAIB Project Director Quality Assurance Agency Higher Education Commission H-9, Islamabad | Pakistan Tel: +92 51 9080

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Muhammad SHOAIBProject Director Quality Assurance AgencyHigher Education CommissionH-9, Islamabad | PakistanTel: +92 51 9080 8055Email: [email protected]

منزل سے آگے بڑھ کر منزل تالش کرمل جائے تجھکو دریا تو سمندر تالش کر

ہرشیشہ ٹوٹ جاتا ہےپتھر کی چوٹ سےوہ شیشہ تالش کر.. پتھر ہی ٹوٹ جائے

عالمہ اقبال

Established through ACT/Ordinance

Drive by: • Statutes

• Rules & Regulation

• SOPs

Adherence of Policies & Guidelines defined:

• In ACT/Ordinance

• By Regulatory Bodies

• By Federal/Provincial Bodies

• By Accreditation Councils

• Adoption of Good Practices (International/National)

Evaluate the performance:

• By yourself

• By External Body

On Given Standards/Criteria

A System designed

to objectively EVALUATE

the QUALITY of a system

by means of

any EXTERNAL Entity

Independent Judgment

Evidence Based

Performances/Potentials/Capabilities

Conclusion

Findings

Recommendations

Understand the Purpose of Evaluation

Review the Criteria

Implement the Criteria (or)

Evaluate the Implementation of criteria

Remove the deficiencies/improve the system

and again

Evaluate the Implementation

Remove the deficiencies/improve the system

Be Transparent and Honest with yourself

The Higher Education Commission is taking significant initiatives to improve

the performance of Higher Education Institutions and started up with the

primary step of outlining the Institutional Performance Evaluation Standards. A

total of eleven standards are defined and each one of these articulates a specific

dimension of the institutional quality. Institutional Performance Evaluation

standards are

o Mission Statement and Goals

o Planning and Evaluation

o Organization and Governance

o Integrity

o Faculty

o Students

o Institutional Resources

o Public Disclosure and

Transparency

o Academic Programmes and

Curricula

o Assessment & Quality Assurance

o Student Support Services

i. The DAI is asked to prepare University Portfolio Report (UPR) as per

IPE Manual.

ii. QAA Reviews the submitted UPR w.r.t requirement mentioned in IPE

Manual.

iii. After the initial review of UPR, if it is found that some data is missing or

incomplete; DAI asked to clarify/complete the UPR within one week.

iv. The IPE panel will be selected from the existing pool of evaluator for the

visit of concerned DAI.

v. The IPE panel will be informed regarding the date of visit for taking their

final consent.

vi. The DAI is informed about its IPE Visit

vii.The review panel will visit the DAI as per the schedule.

THREE DAYS VISIT

Day 1

• Meet with the Vice Chancellor

• IPE Panel works in room

Day 2

• Panel meets with Chairmen / heads of departments

• Panel meets with the Post Graduate, Graduate and Under

graduate students

• Panel meets with the Registrar, Head of Finance, Director P

& D, Controller Examination, Director QEC, any other

administrative unit head

THREE DAYS VISIT

Day 3

• Visits to Physical Infrastructure (class room facilities,

laboratories and library,

• IPE Panel continues its work

• Exit interview with VC

SECTIONS

Section 1

• University – wide Data in Tabular Form

• (Question mentioned in IPE Manual)

Section 2

• Questions against Each Standards

• Answer all of the questions even if your answer is “not applicable”.

• Provide all of the documentation requested

• Place the documentation on tables in the room where the IPE Panel meets.

• There may be a separate table for documentation of each standard.

• Documents should be placed in the folders and each folder will be marked

as standard #1, folder #1,

• Indicate the reference of the folder number with the answers to questions.

UNIVERSITY – WIDE DATA1. Faculty-Department-wise list of academic program along with launch date

2. Faculty – Department – Program - Courses – Semester Wise credit hours for each

academic program

3. Faculty – Department – Program – Course Wise enrollment

4. Faculty – Department – Program Wise Number of Applications & Enrollment

5. Faculty – Department – Program - Courses – Wise Student/faculty ratio

6. Retention rate from first to second year; second to third year; third to fourth year for

each academic program. (All current programs)

7. Faculty – Department wise Number of full-time faculty; part-time faculty, on contract

faculty, visiting faculty and adjunct faculty with qualification and designations against

sanction posts.

8. Total amount of financial aid given to the students from institutional funds in last three

years;

9. Endowment assets per student

10. Total expense per student (educational and general expenses divided by the number of

full-time equivalent students)

MISSION STATEMENT AND GOALS

STANDARD 1

S. No Question Answer Evidence

1 When did the university conceive of and

write the mission? When and whom was it

approved?

Date of Preparation:_________

Date of Approval:________

Minutes of the meeting/approving

body

Minutes of the meeting of Committee

2 Who was involved in the writing of the

mission?

Details of Individual/Committee who

prepared

Approval of Committee & ToRs (if

committee constituted)

Minutes of the meeting of Committee

Minutes of meeting (who approved

the committee)

3 Has the mission been reviewed and renewed

since the first writing and approval? If so,

when and by whom? When it was last

reviewed?

Where are the problems regarding living up

to the mission? What is the university not

doing that it should be doing to realize more

fully its mission and goals?

Date of Revision:_________

Date of Approval:________

Details of Individual/Committee who

Reviewed

Approval of Committee & ToRs (if

committee constituted)

Minutes of the meeting/approving

body

Minutes of the meeting of Committee

Minutes of meeting (who approved

the committee)

4 How is it used to:

a) Guide personnel decisions?

b) Determine program/course offerings?

c) Guide budget decisions?

Details of decision made/set of activities

undertaken to achieve the mission

Relationship of Programs/courses

offered with Mission

Minutes of meetings of relevant

bodies

5 How well do you believe that the mission

clearly defines the purposes of the university?

Please explain.

Description:

6 How well do you believe the mission and

goals delineate what the university intends to

accomplish? Please explain

Describe the relationship of DAIs

activities with its Mission

PLANNING AND EVALUATION

STANDARD 2

S. No Question Answer Evidence

1 Describe your formal systems of planning and

evaluation.

What committees are there – with what

composition?

How often do they meet?

What is the timeline for the plans?

Who approves the Plans?

Describe formal planning system in light

of University’s Statutes/ACT

Details of Committees along with their

approval/compositions

Frequency of meeting (committees –

wise)

Minutes of meetings of Said committees

Minutes of meetings where Plan/s are

approved2 What other planning documents do you have?

A development plan for facilities?

A financial plan?

Please describe for each of these

documents

The process by which they are generated

and reviewed.

Planes prepared in last three years

Detail of monitoring/reviewing of

these plans

Minutes of meetings conduct for these

plans3 How are the plans incorporated into the

budget?

Please provide copies of the budgets for last 3

years (highlighting the ways in which the

budget related to those plans.

Please provide copies of the budgets for

last 3 years (highlighting the ways in

which the budget related to those plans.

4 When are the plans evaluated and updated?

How?

Details of meetings for

evaluation/review/update of plans

Minutes of meetings

5 Is there a campus master plan?

A Life Cycle Management plan for the

University infrastructure?

Date of preparation/approval of Master

Plan

Achievement of Master Plan

Minutes of meetings

6 Please list PC-I/PC1-IV for last three years. List of Projects (Title, Date of

commencement, Date of Completion,

Extension dates

Copies of PC-I, PC-III, PC-IV for

each Project

Notifications of approvals &

Extensions

PLANNING AND EVALUATION

STANDARD 2

S. No Question Answer Evidence

7 Are there any other plans? If so, please

provide copies along with the dates when

these plans are updated as well as by whom.

Projects/Plans prepared by DAIs Copies of Plans along with Approvals

8 Are there any other plans? If so, please

provide copies along with the dates when

these plans are updated as well as by whom.

Projects/Plans prepared by DAIs Copies of Plans along with Approvals

ORGANIZATION AND GOVERNANCE

STANDARD 3

S. No Question Answer Evidence

1 Please provide a report with the names of

offices responsible and the systems used for

meetings of the Senate; the Syndicate; the

Board of Governors, Finance & Planning

Committee, Academic Council, Board of

Faculty, Board of Studies and Advance Study

& Research Board.

If you are a private not-for-profit or

proprietary university, please describe in detail

your governance system – the various

committees, councils, etc. and provide TORs

for each.

Name of Officials/Office responsible for

conduction of each of the body’s

meetings

For each, please describe how, to whom

and when the minutes are circulated.

(List the details of last three years

meetings)

What are the SOPs of compliance for the

minutes of each of the bodies and the

name of the responsible office is for each

of body.

Preparation/Issuance of concerned

documents for conduction of all

bodies/committees meetings

Minutes of all Meetings for last three

years.

Notifications of Decisions

Approval of SOPs/ToRs for

compliance of minutes.

Notification of responsible office

2 Please provide a report concerning emergency

powers: Have you used emergency powers in

last three years

Provide the SOPs for the use of the

Emergency Powers; any other documents

which recorded the was exercised in last three

years

List the cases in which the emergency

powers were used.

List the use of the emergency powers and

the names of the committees/bodies

regarding which emergency power used

in last three years

letter/notifications regarding the use

of emergency powers

Minutes of meetings of Concerned

bodies/Committees where use of these

emergency powers are presented for

approval.

3 Who reports directly to the Vice Chancellor?

How often do they meet as a group?

Organogram Approval of Organogram

4 Discuss your process for avoiding conflict of

interest at the level of each statutory body.

Describe the Conflict of Interest Policy Copy of Conflict of Interest Policy

along with its approval

Notification and distribution of Policy

ORGANIZATION AND GOVERNANCE

STANDARD 3

S. No Question Answer Evidence

5 Details of memberships of all statutory bodies

and committees established

Para-wise members names of all bodies

and committees

Approvals and Notifications of

memberships

6 Please provide the dates of meeting and dates

of distribution of minutes of the meetings for

the last three years :

Meeting wise lists Notifications/issuance of letters for

conduction of meeting, approval of

minutes of meetings and distribution

of minutes of meetings.

INTEGRITY

STANDARD 4

S. No Question Answer Evidence

1 Is there a grievance procedure for faculty? For

students? For staff? Please provide copies of

each.

Procedure for grievance redressal of

Faculty, Students and Administrative

staff

Details of staff deputed for the purpose

Details of committees for the purpose

Approval of Procedures

Approval of committees

Notification approval procedures

Publication of the procedures

List of Cases for registered by

Students, Faculty and Staff in last

three years.

2 Describe your system for monitoring ethical

standards in research/scholarly work.

Description of System Approval of System

Notification

Publication of System

3 Discuss what you are doing to

combat/eliminate plagiarism.

Approval of Plagiarism Policy

Constitution of Plagiarism Committee

Report of use Turnitin for last three

years

3 What is your policy regarding intellectual

rights?

Policy

Implementation Procedures

Approval of Policy

Notification for publication of Policy

Implementation Status

4 Do you have a written policy concerning

conflict of interest? If so, who or what

statutory bodies are covered by the policy?

Please describe the mechanisms to safeguard

against conflict of interest?

Yes / No

If Yes:

Details of Policy

Describe the procedure for

implementation

List of Statutory Bodies covered under

this policy

Approval of Conflict of Interest Policy

Notification of Conflict of Interest

Policy

Compliance Cases

FACULTY

STANDARD 5

S. No Question Answer Evidence

1 FACULTY APPOINTMENTS

Describe how you have implemented the

appointment criteria of HEC? If not, what

have been the obstacles to the

implementation?

If HEC’s Faculty Appointment Criteria Adopted.

Please mention when adopted, which statutory

body have approved

Minutes of meeting of concerned

Statutory Body and Notification

2 Faculty selection/appointment process. Define the process selection/appointment process. Approval of Process and

Notification

3 FACULTY EVALUATION AND

DEVELOPMENT

Describe the policy for evaluation of Teaching

methodology including following:

What are the criteria used for evaluation of

teaching?

When and Who Approved

How often are they revised?

Who does the evaluation?

Is there procedure for Class Observations

Who is responsible and document class

room observations

Teacher Evaluation by students

Which office is responsible to collect

Students feedback on Teaching and Teacher

How these evaluations are used to improve the

Teaching

Minutes of the meetings where

criteria is approved

Notification of approval of Criteria

Documented Evaluations including

details of Evaluators.

4 RESEARCH Department-wise list of research projects

and/or research funding earned by the

faculty in last three years.

Department-wise list of publications and

impact factor in last three years.

FACULTY

STANDARD 5

S. No Question Answer Evidence

5 PROFESSIONAL DEVELOPMENT

FACULTY DEVELOPMENT

Please provide the following information :

What offices are responsible for faculty

professional development? How is faculty

professional development documented?

Department-wise list for

workshops/trainings attended and/or made a

presentation by each faculty member (for

last three years)

How is the professional development

activities of faculty members used for merit

pay, for promotions etc.

List the department-wise names of faculty

members who have gone to foreign

countries for higher studies during their

employment in your university. Where and

what have they studied? What

degrees/diplomas/certificates/postgraduate

work has been obtained

Files of each Workshops/Training

attended by Faculty Members.

(With in the University and outside

the university separately)

6 MAINTAINING INTEGRITY Please provide documentation for the process

used for termination of faculty.

Process of dealing of following issues:

Plagiarism case of faculty member

Biased grading in examination

Comprised the ethics of the institution

Approval and notification of the

termination process.

List by department faculty in each

of the following categories:

Those who have resigned and

list the reasons for each.

Those who have been deputed

and list the reasons for each.

Those who have been

terminated and list the reasons

for each

FACULTY

STANDARD 5

S. No Question Answer Evidence

6 MAINTAINING INTEGRITY List of plagiarism cases (if

any)

List of other cases

7 SALARIES AND BENEFITS

How are faculty salaries and benefits set?

Who sets them? Who approves them? Provide

any data you have that shows comparable

salaries and benefits at other institutions that

you believe compete with you.

Does the University give merit pay? If so,

please describe the process.

Details of Faculty Salaries Tenure Track Salaries

Designation Wise detail of salaries

Details of Merit Pay (if applicable)

Details of any other remuneration offered to

Faculty members for their progresses (i.e.

Publication of Research Paper, MPhil & Ph.D.

thesis Supervision)

Approval and notification of Merit

Pay Policy

List of TTS Faculty Members with

salaries

List of Faculty Members along with

the financial benefits received

(other than salaries)

8 FACULTY SATISFACTION Describe the system in place to assess faculty

satisfaction?

What office(s) hold the responsibility for

assessing faculty satisfaction?

Do you use the QEC forms?

Please provide copies of the faculty

satisfaction surveys conducted in

last three years.

Use of results of Faculty

Satisfaction Surveys

9 PERSONNEL FILES Who keeps the faculty personnel files?

Who has access to them?

What is contained in the files?

All personal files of all Faculty

Members.

FACULTY

STANDARD 5

S. No Question Answer Evidence

6 MAINTAINING INTEGRITY List of plagiarism cases (if

any)

List of other cases

7 SALARIES AND BENEFITS

How are faculty salaries and benefits set?

Who sets them? Who approves them? Provide

any data you have that shows comparable

salaries and benefits at other institutions that

you believe compete with you.

Does the University give merit pay? If so,

please describe the process.

Details of Faculty Salaries Tenure Track Salaries

Designation Wise detail of salaries

Details of Merit Pay (if applicable)

Details of any other remuneration offered to

Faculty members for their progresses (i.e.

Publication of Research Paper, MPhil & Ph.D.

thesis Supervision)

Approval and notification of Merit

Pay Policy

List of TTS Faculty Members with

salaries

List of Faculty Members along with

the financial benefits received

(other than salaries)

8 FACULTY SATISFACTION Describe the system in place to assess faculty

satisfaction?

What office(s) hold the responsibility for

assessing faculty satisfaction?

Do you use the QEC forms?

Please provide copies of the faculty

satisfaction surveys conducted in

last three years.

Use of results of Faculty

Satisfaction Surveys

9 PERSONNEL FILES Who keeps the faculty personnel files?

Who has access to them?

What is contained in the files?

All personal files of all Faculty

Members.

STUDENTS

STANDARD 6

S. No Question Answer Evidence

1 Who developed the admissions policies?

How and where are admissions policies published and for

whom.

Name of individual / Committee

Who Approved

List the documents where

admission policy is published and

link of web site (if applicable)

Approval and notification of

Committee / Individual

Minutes of meeting and

notification of approval of

admission policy

Documents where admission

policy is published and Printout

of Web link

2 How often are admissions policies reviewed/revised? By

whom?

Date of revisions (with in last

three years)

Who reviewed

Minutes of meetings and

Notification

3 Is there a Student Guideline prepared by the university?

How often the student Guidelines are reviewed/updated.

Yes / No

If yes, Who prepared and

approved

If No, what document is used to

guide students regarding

university’s Rules &

Regulations.?

Approval and notification of

Student Guidelines

Where these documents are

available

4 How does the general public find out about admissions

policies?

List the documents where

admission policy is published and

link of web site (if applicable)

Printout of Web link

5 What percentage of courses listed in the university

prospectus/catalogue are actually offered each year?

Where can on find information regarding recognition of the

university and accreditation status of individual programs?

Comparison of courses offered

during the current semester with

Time Table, Prospectus

Prospectus

Approved Time Tables

Minutes of BoS of these programs

6 What is the credit transfer policy of the university? How

many students are transferred to this institution and how

many are transferred from this institution in last three years.

Credit Transfer Policy

Name of Approving Body

Where published

Approval and Notification of

Credit Transfer Policy

Documents where it published

Detailed list of transferred

STUDENTS

STANDARD 6

S. No Question Answer Evidence

6 What is the credit transfer policy of the university? How

many students are transferred to this institution and how

many are transferred from this institution in last three years.

Credit Transfer Policy

Name of Approving Body

Where published

Approval and Notification of

Credit Transfer Policy

Documents where it published

Detailed list of transferred

students.

7 Please provide report of dropout of the students’ program

wise, department wise and semester wise.

Academic Program Wise List of

dropout students

8 For each department/program: within what time frame are

marked assignments/ examination papers shared with

students? What percentage of marked assignments are

given back to students?

Policy regarding:

Time frame for Paper,

assignments quizzes Marking

Approved Examination Policy

9 What is the policy for awarding the scholarship/financial

aid to the students?

List of awardee students with

amounts

Approval and notification of

Scholarship Policy

Policy for Award of University

Funded Scholarships

List of awardee students with

amounts

10

11

INSTITUTIONAL RESOURCES

STANDARD 7

S.

NoQuestion Answer Evidence

1 Describe the budgeting process. How is

faculty involved? How are departments

involved? Deans? Students?

Approved budgeting process

Faculty & Departments role in Budget Process

Constitution of Budget committee/Body

Please provide a last year’s approved budget

with an analysis to show percentages:

% of revenue from: tuition and fees,

government funding,

% of expense for: educational expenses;

financial aid; faculty salaries and benefits;

staff salaries and benefits; capital expenditures;

Draft and Approved

Documents of Budget Preparation

2 How are priorities set? Who is involved in

setting priorities and what criteria are used?

Details of priorities

Who said the priorities

What are the Priorities

3 What is the system for purchasing

educational items and equipment? If there is

a committee, how are the members selected

and for what terms? What are the SOPs for

purchase/procurement?

Define the purchase system/regulations

Name of Approving authority

Constitution of Purchase Committee

Approval and notification of Purchase

System/Regulations

INSTITUTIONAL RESOURCES

STANDARD 7

S.

NoQuestion Answer Evidence

5 Details of University Resources: Number of campuses (with in the same city of

main campus)

Number of Sub – Campuses

No of Libraries

Department-wise Number of books in library

List of department-wise Laboratories with

detail and number of equipment

List of department-wise Computer Labs with

number of computers, Printers and any other

facility

List of Journals subscribed for Digital Library

Month-wise usage report of Digital Library

(for Current year)

List of Physical Journals Subscribed for

library

Detail of Internet Services at Campus

(Bandwidth, WiFi etc)

List of Hostel with detail of Rooms and other

facilities

Detail of sports facilities

Detail Cafeteria

Mosque

Female Common Room

Offices for faculty members

University Building Map (with marking

of physical facilities with dimensions)

ACADEMIC PROGRAMS AND CURRICULA

STANDARD 8

S. No Question Answer Evidence

1 DEVELOPMENT, APPROVAL AND

REVIEW OF ACADEMIC PROGRAMS

How are academic courses and programs designed

and approved?

Are the academic programs/curricula approved by

HEC?

How often are academic programs/majors

reviewed?

What is the process of revision

Do academic programs have learning outcomes

for each major?

Do you use the alumni survey form from QEC?

How are alumni surveys used in reviewing

programs?

Do you use results of Students and Faculty Course

Evaluation Survey while reviewing the

curricula/syllabus

Do you use the QEC Employer Survey? Please

provide the most recent summary of the employer

surveys. How are these used to review the

curricula?

Please provide a copy of the

curriculum for each academic

degree program.

Minutes of meetings BoS, BoF and

Academic Council of all academic

programs

Scheme of Study of Each Academic

Program

Course files

ACADEMIC PROGRAMS AND CURRICULA

STANDARD 8

S. No Question Answer Evidence

2 ASSESSMENT AND TEACHING

METHODOLOGY

Are faculty encouraged to vary their methods of

delivery – i.e., less lecture, more classroom

discussion, hands-on activities, etc.? If so, please

provide evidence for this.

How would do you assure that the faculty member

teaching a series of courses is qualified to teach

those courses?

Who handles internships/field work.

How does the university insure that the courses

are taught at the appropriate level – i.e., graduate

courses are truly graduate level and not just

undergraduate level?

Do university prepare the comparison of Intended

Learning Outcomes vs Actual Outcomes. What is

the process. Please discuss the process

Do you have the necessary laboratories and

equipment to carry out each of your programmes.

Where teaching methodologies are

discussed, please provide the

minutes of meeting held in last

three years.

comparison of Intended Learning

Outcomes vs Actual Outcomes

reports

3 INTEGRITY How are grades examined to guard against grade

inflation?

Policy for use of un-fair means and cheating

during examination

PUBLIC DISCLOSURE AND TRANSPARENCY

STANDARD 9

S.

NoQuestion Answer Evidence

1 Do university have adopted Right for

Information (RoI), Act

What methods/means university use for

dissemination of information, notices and

announcements.

Which office deals with public

How the university get the feedback from

general public, how it is used.

When adopted

List the details of means/methods used for

disclosure of information with types of

information against each method (e.g.

(University Website, Notice Board, Prospectus,

University Magazines, Newspaper etc)

.Name of the office dealing with Public

Minutes of meeting and

notification of adoption

Weblink

Copies of university magazines

Prospectus

Newspaper cuttings

Any other

ToRs of the office

2 When and where university publish merit

lists for students’ admissions and semester

results

Means and methods

(University Website, Notice Board etc)

Web links

Notices

3 Describe your communication

strategy/processes for disseminating

regulations, rules and policies for staff.

When Approved

Approving body

Approval and notification of

communication strategy/processes

Communication strategy; any

SOPs.

ASSESSMENT & QUALITY ASSURANCE

STANDARD 10

S. No Question Answer Evidence

1 What is the process of self-assessment

At the program.

At the institutional level.

Describe in detail All Self – Assessment Reports

(at program level and Institutional

level)

2 Is Quality Assurance Department (QEC)

established as per HEC’s guidelines?

Yes / No

Name of Department

When Established

Constitution of department

Minutes of meeting of concerned

statutory body

Notification of Establishment

3 How many Programs’ SARs are completed/in

process/not initiated

List all academic programs department-wise

and status of SARs in Tabular form

Complete SARs

Incomplete SARs

4 How are the SARs used to improve quality of

academic programs

Discuss for each program as well as for the

university as a whole?

Please provide the name(s) of the respective

officers/departments responsible for integrating

the results of the SARs.

Minutes of the meetings of

statutory bodies’ where findings of

SARs are discussed.

(BoS, BoR, Academic Council)

5 How many programs are accredited with

concerned accreditation Council

List the department-wise programs with

accreditation status (tabular form)

All letters issued by accreditation

councils

(arrange the letters program wise)

5 Describe the system for bringing into the

awareness of the students, faculty and staff the

importance of and means of implementing

quality assurance.

List the details of awareness

seminars/workshops conducted by Quality

Assurance (QEC) with in the university.

Who have attended

Approvals of seminars/workshops

Details of seminars/workshops

6 Describe the initiatives of the Vice Chancellor

and other university officials concerning quality

assurance.

Name of the official:

Initiatives

7 Budget allocated to QEC in last three years Year Wise budget amounts

Actual utilization

Copies of Budget

Notifications of allocations

STANDARD 10

S. No Question Answer Evidence

8 How do you assure that the QA criteria and

Standard Guidelines of HEC like Plagiarism

Policy, Faculty Appointment Criteria, MS/MPhil

and Ph.D. criteria, Tenure Track System,

Semester Guidelines Please provide evidence of

implementation/notifications/circulars/minutes.

QA criteria and Standard Guidelines of HEC

Like

Plagiarism Policy

Faculty Appointment Criteria

MS/MPhil and Ph.D. criteria

Tenure Track System

Semester Guidelines

Minutes of meetings where

discussed and adopted

Notifications of adoption

9 How the university is conducting QEC Surveys Name of Survey:_______

Process:________

All Surveys forms with

accumulative summaries

ASSESSMENT & QUALITY ASSURANCE

STUDENT SUPPORT SERVICES

STANDARD 11

S. No Question Answer Evidence

1 Do you have a career counseling

center/department/facility?

If yes, please mention the :

Qualifications of each of the staff members.

TORs for the office.

Budget allocated for last three years

Amount actually spent?

Minutes of the meeting where

department/center/facility

approved and Notification of

establishment

Copies of approved Budget

2 Do you have student placement office? If yes, please mention the :

Qualifications of each of the staff members.

TORs for the office.

Budget allocated for last three years

Amount actually spent?

Minutes of the meeting where

department/center/facility

approved and Notification of

establishment

Copies of approved Budget

3 How are students informed about the career

counseling center? The placement office? Please

provide student surveys related to these.

Describe the procedures copies of circulars/notifications/

web displays

4 How many used each of these services (Career

counseling and Student placement center) in last

three years?

Year-wise data

5 How are these services evaluated? How the university take the feedback about

these facilities from students

Copies of feedback

STUDENT SUPPORT SERVICES

STANDARD 11

S. No Question Answer Evidence

5 Do the university have financial aid office? If yes:

Name of the office

Names of officers

If No:

Which office is dealing with financial aid

(scholarships to student).

Minutes of meeting of concerned

statutory body where approved

Notification of establishment of

office/assigning of responsibility

(if office not established)

6 How the student support services (cafeteria,

Hostel, Support Services etc) are managed:

Name of the facility_____

Name of committee/officer________

Notification of committee, its

approved ToRs

Minutes of meetings of these

committees

Co-Curricular Activities List the Student Societies

University Department/Officials

Approval of Societies

Details of Activities (Last Three

years)

Competitions Inside and Outside

Univesity

ROLE OF UNIVERSITY

PRE VISIT

The university has to prepare a “University Portfolio Report (UPR)”

ON VISIT

A separate room is required for IPE panel, where all the documents related to University Portfolio Report, is placed.

No need to prepare the photocopies of the documents/evidences as no documents will be taken out of the room.

The room for the IPE Panel will have a table for each standard and the folders containing the information are to be clearly numbered.

Sufficient office space within the room for all Panel members is to be provided.

Proper electrification for laptops/computers, internet facility and printout facility are required in the room.

In addition, any written reports, power-point presentations, or other information that IPE Panel have not requested but that the administration feels would be relevant to our IPE may be placed in the room.

One soft copy and six hard copies of the University Portfolio Report will be provided by the university.

POST VISIT

Compliance of IPE Report in given time frame

Any Question

(Quality Assurance Agency, Higher Education Commission

(http://hec.gov.pk/site/ipemanual)

(Quality Assurance Division, Higher Education Commission)