CURRICULUM VITAE

MUNIR AHMAD munirahmad112@hotmail.com

Skype ID: munirahmad112

Mob: +971-55-6778598

� CAREER OBJECTIVE: To work in such a dynamic and challenging working environment where I can prove my academic and practical knowledge and show my abilities towards the growth of the organization and my career.

� PERSONAL PROFILE • Having 9+ years of experience in Sales, Marketing, Account Management & Customer

services.

• Plan and organize account workload whilst still being flexible enough to prioritize tasks. • Independent self motivated, also able to take responsibilities and work well under

pressure, quick learner and flexible team player.

• Resourceful with an ability to organize and prioritize multiple tasking. • Provide high level of customer service, excellent communication skills, able to interact

with customers from multi cultural nations.

• Excellent communication, negotiation & interpersonal skills.

WORKING EXPERIENCES

� SENIOR BUSINESS DEVELOPMENT EXECUTIVE

(August-2010 – Present) OLIVE EBUSINESS SOLUTION, DUBAI, UAE Olive is online Technology solution provider, Specialized in all Web applications ,SAP ERP,

software development, Mobile Apps, Hosting solutions, e-Commerce, and online marketing Solutions, IT Consultancy.(www.olivemideast.com) JOB DUTIES:

• Generating sale leads, making sale calls to new and existing clients. • Managing the complete sales cycle from prospecting through to closing business deals. • Creating and maintaining a client's database & giving presentations to clients.

• Preparing the technical and commercial proposals for assigned RFPs and present the same to clients.

• Creating an opportunity generation plan for company products like Web applications

,SAP ERP, software development, Mobile Apps, Hosting solutions, e-Commerce, and online marketing Solutions, IT Consultancy in Gulf and Africa market.

• Regularly reviewing the leads pipeline and driving forward on closing opportunities.

• Providing the technical support to our esteemed clients. • Provide training to the client on the portal usability. • Conducting joint business planning review meetings with Olive vendors and partners.

• Conducting market research and surveys on regular basis and also monitoring competitor's market position & analysis of their product.

• Creating Multiple reports on regular basic to present to Management.

• Handling the full account management activities like (Requirement gathering, understanding the client’s requirement and passing the same to our teams for execution & making the process quick & smooth for successful delivery on time).

• Handling the complete Operational activities in absence of Marketing Manager and keeping everything on track.

� SALES & MARKETING EXECUTIVE

(August-2008 – July-2010) OLIVE EBUSINESS SOLUTION, DUBAI, UAE JOB DUTIES:

• Generating sale leads, making sale calls to new and existing clients. • Responding sales inquiries and concerns by phone, electronically and in-person.

• Developing, maintaining a client's database & making presentations of company products/services to current & potential clients.

• Regularly reviewing the pipeline and driving forward on closing opportunities.

• Submitting LPO's, Invoices & follow up on payment to make sure it is paid on time. • Doing market analysis & data collection on regular basis from different sources. • Creating Multiple reports on regular basic for Management.

� CUSTOMER RELATIONSHIP OFFICER (August-2006 To Jun-2008)

TELENOR PAKISTAN, LAHORE PAKISTAN Telenor Group is multination organization and among the largest telecom operators in the

world with 175 million mobile subscriber. Telenor Pakistan has reported a subscriber base of 35 million users and a market share of approximately 25%, making it Pakistan's second

largest mobile operator. (www.telenor.com.pk)

JOB Duties: • Handling customers on daily basis.

• Providing up to date information to the customers. • Handling client queries on priority basis. • Taking targeted number of calls every day.

• Taking regular training session to get product knowledge. • Providing feedback in management meetings for the betterment of the system.

� EDUCATION • Bachelor of Commerce (B.Com-IT Intensive) CGPA: 3.4,

University of Management and Technology, Lahore Pakistan (2006)

� DIPLOMAS & CERTIFICATES • SAP Certified Sales Consultant (SAP-2015) • IELTS British Council (Score Band:6.5) 2014

• Advanced English Language Course (Reading, Writing, Speaking, Listening) (2004), Institute Of Professional Development (STEP).

• Basic Computer Skills (Microsoft office, HTML, Software Installations, Hardware

assembling) (2002), Institute of Business Laureates Lahore (IBL) • Customer Services Training (2006), Intel Communication Pvt. Ltd Lahore. • Sales Techniques Training (2008) Olive eBusiness Solutions

� EDUCATIONAL EXPERIENCES • One week Lahore Scouts Association(23rd july-30th July, 2000)

• Arrange Welcome Party and Participate (2003). • Arrange Welcome Party and Participate (2002).

• Participated in the program ISTEKHAM-E-PAKISTAN (27,August,2004) • Member of University of Management and Technology Lahore Cricket Team (2004-

2006).

• Business Development Skills enhancement course through online session.

� IT SKILLS • Operating System: Windows Win8, Win7, Vista, 98, XP, 2000 • Software Applications: MS Office suite (Excel, Power Point, Word), and Internet

Browsers

• Programming Language: HTML • Expert User of Drupal, Joomla, Magento & Sitecore, Share point, SAP ERP, Siebel, etc • SAP Business One certified sales consultant

• SEO, SMO, SEM knowledge

� AREAS OF INTEREST • Sales & Marketing • Account Management • Business Development

• Customer Services

� PERSONAL STATUS:

� PERMANENT ADDRESS Grosvenor House Commercial Tower Shaikh Zayed Road Dubai, United Arab Emirates.

� REFERENCE References can be furnished on demand.

Name Munir Ahmad

Father’s Name Nasim Ahmad

Nationality Pakistani

D.O.B 03-08-1984

Marital Status Married

UAE Driving License & Car Yes