CURRICULUM VITAE

MUNIR AHMAD munirahmad112@hotmail.com

Skype ID: munirahmad112

Mob: +971-55-6778598

CAREER OBJECTIVE To work in such a dynamic and challenging working environment where I can prove my academic and practical knowledge and show my abilities towards the growth of the

organization and my career.

PERSONAL PROFILE

Having 10 years of experience in Business Development, Marketing, Account Management & Customer services.

Plan and organize account workload whilst still being flexible enough to prioritize tasks.

Independent self motivated, also able to take responsibilities and work well under pressure, quick learner and flexible team player.

Resourceful with an ability to organize and prioritize multiple tasking.

Provide high level of customer service, excellent communication skills, able to interact with customers from multi cultural nations.

Excellent communication, negotiation & interpersonal skills.

WORKING EXPERIENCES

Business Development Manager

(October-2015 – Present) Samsons Technologies LLC Samsons Group is a conglomerate operating 14 companies in 4 countries across; Information Technology, Retail, Manufacturing, Distribution and Education with employee strength of over 5,000 from 21 nationalities.

I am responsible for IT Solutions for Samsons Technologies LLC in the Middle East and Africa region. JOB DUTIES:

Prospect for potential new and existing clients and turning them into increased business.

Identifying the new markets and products line particularly in ERP solutions, Health

Care solution, Messaging Solutions, Mobile Application and websites new platforms. Cold calls to qualify leads as appropriate within set targeted market or geographic area

to ensure a robust pipeline of opportunities.

Meet potential clients by growing, maintaining, and leveraging network. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients & existing.

Set up meetings between client decision makers and company’s practice Principals. Handling sales and Project management team on daily basis and setting their goals

and having check and balance to ensure team is working closely to achieve goals. Working with technical team to develop proposals that speaks to the client’s needs,

concerns, and objectives.

Participate in pricing the solution/service. Handle objections by clarifying, emphasizing agreements and working through

differences to a positive conclusion.

SENIOR BUSINESS DEVELOPMENT EXECUTIVE

(August-2010 – September, 2015) OLIVE EBUSINESS SOLUTION, DUBAI, UAE Olive is online Technology solution provider, specialized in all Web applications, SAP ERP,

software development, Mobile Apps, Hosting solutions, e-Commerce, and online marketing Solutions, IT Consultancy JOB DUTIES:

Generating sale leads, making sale calls to new and existing clients. Managing the complete sales cycle from prospecting through to closing business deals.

Creating and maintaining a client's database & giving presentations to clients. Preparing the technical and commercial proposals for assigned RFPs and present the

same to clients.

Creating an opportunity generation plan for company products like Web applications, SAP ERP, software development, Mobile Apps, Hosting solutions, e-Commerce, and online marketing Solutions, IT Consultancy in Gulf and Africa market.

Regularly reviewing the leads pipeline and driving forward on closing opportunities. Providing the technical support to our esteemed clients. Provide training to the client on the portal usability.

Conducting joint business planning review meetings with Olive vendors and partners. Conducting market research and surveys on regular basis and also monitoring

competitor's market position & analysis of their product.

Creating Multiple reports on regular basic to present to Management. Handling the full account management activities like (Requirement gathering,

understanding the client’s requirement and passing the same to our teams for

execution & making the process quick & smooth for successful delivery on time). Handling the complete Operational activities in absence of Marketing Manager and

keeping everything on track.

SALES & MARKETING EXECUTIVE

(August-2008 – July-2010) OLIVE EBUSINESS SOLUTION, DUBAI, UAE JOB DUTIES:

Generating sale leads, making sale calls to new and existing clients. Responding sales inquiries and concerns by phone, electronically and in-person.

Developing, maintaining a client's database & making presentations of company products/services to current & potential clients.

Regularly reviewing the pipeline and driving forward on closing opportunities.

Submitting LPO's, Invoices & follow up on payment to make sure it is paid on time. Doing market analysis & data collection on regular basis from different sources. Creating Multiple reports on regular basic for Management.

CUSTOMER RELATIONSHIP OFFICER (August-2006 To Jun-2008)

TELENOR PAKISTAN, LAHORE PAKISTAN Telenor Group is multinational organization and among the largest telecom operators in

the world with 175 million mobile subscribers. Telenor Pakistan has reported a subscriber base of 35 million users and a market share of approximately 25%, making it Pakistan's second largest mobile operator.

JOB Duties: Handling customers on daily basis. Providing up to date information to the customers.

Handling client queries on priority basis. Taking targeted number of calls every day. Taking regular training session to get product knowledge.

Providing feedback in management meetings for the betterment of the system.

EDUCATION Bachelor of Commerce (B.Com-IT Intensive) CGPA: 3.4,

University of Management and Technology, Lahore Pakistan (2006)

DIPLOMAS & CERTIFICATES SAP Certified Sales Consultant (SAP-2015) IELTS British Council (Score Band:6.5) 2014

Advanced English Language Course (Reading, Writing, Speaking, Listening) (2004), Institute Of Professional Development (STEP).

Basic Computer Skills (Microsoft office, HTML, Software Installations, Hardware

assembling) (2002), Institute of Business Laureates Lahore (IBL) Customer Services Training (2006), Intel Communication Pvt. Ltd Lahore. Sales Techniques Training (2008) Olive eBusiness Solutions

EDUCATIONAL EXPERIENCES One week Lahore Scouts Association (23rd july-30th July, 2000) Arrange Welcome Party and Participate (2003). Arrange Welcome Party and Participate (2002).

Participated in the program ISTEKHAM-E-PAKISTAN (27, August,2004) Member of University of Management and Technology Lahore Cricket Team (2004-

2006).

Business Development Skills enhancement course through online session.

IT SKILLS Operating System: Windows Win8, Win7, Vista, 98, XP, 2000

Software Applications: MS Office suite (Excel, Power Point, Word), and Internet Browsers

Programming Language: HTML Expert User of Drupal, Joomla, Magento & Sitecore, Share point, SAP ERP, Siebel, etc SAP Business One certified sales consultant

SEO, SMO, SEM knowledge

AREAS OF INTEREST Sales & Marketing Account Management Business Development

Customer Services

PERSONAL STATUS:

PERMANENT ADDRESS Grosvenor House Commercial Tower Shaikh Zayed Road Dubai, United Arab Emirates.

REFERENCE References can be furnished on demand.

Name Munir Ahmad

Father’s Name Nasim Ahmad

Nationality Pakistani

D.O. B 03-08-1984

Marital Status Married

UAE Driving License & Car Yes