Murli Soni: Program Manager Canadian Mental Health Association, BC Division

Self-help DVD, Workbooks, and Telephone Coaching for Low Mood, Stress, and Worry

2

Developed in 2008 to provide easily accessible mental health support options to the primary health care sector

Free program for patients with mild- to moderate-depression, anxiety or worry

Funded by the BC Ministry of Health to be accessible throughout the province

What? – BB Program Overview

3

Bounce Back (BB) offers two levels of evidence-based cognitive-behavioural self-help:

1. Psycho-educational DVD (over 115,000 distributed since 2008)

2. Workbooks + Telephone-Coaching (over 25,000 referrals since 2008)

What? – Primary Components

4

Choice of workbooks to address different needs Accessible language and easily understandable concepts

What? – Participant-Selected Topics

◦ Understanding why I feel as I do

◦ Worry & stress; Physical health

◦ Extreme & unhelpful thinking

◦ Reduced activity; Avoidance

◦ Practical problem-solving

◦ Being assertive; Using exercise

◦ Sleep problems; Antidepressants

5

Convenient and quick access to free service

Family Doctor or Nurse Practitioner can refer patient

Need to complete referral form for coaching component

Patient will be contacted by a coach within 5 working days

Referrer informed of patient’s progress

How to Access

Depressive & Anxious symptoms reduced by half; All significant improvements (n = 5982)

Why? – Outcomes / Effectiveness

7

Upon program completion, participants' understanding, knowledge, confidence, and health-related ‘patient activation’ are all substantially increased

Over 90% of feedback form respondents rate their experience of BB as ‘good’ or ‘very good’, and are that likely to recommend BB to a friend or family member

Participant Feedback:

◦ "Bounce Back is such a practical program, down to earth and very helpful; It has helped me to change my life for better.“ ‐VCH Participant, March 2014

◦ “I don’t feel lost anymore. Everything makes sense now, & the books have been incredibly helpful. I’ve been talking about them to all my friends.” ‐FHA Participant, March 2014

Participant Feedback

8

To request materials or make referrals:

◦Call your local Bounce Back team at our toll-free phone #: 1‐866‐639‐0522 (in BC)

To jump-start the Bounce Back process:

◦Pick-up a starter-pack of program info & referral resources at our display table

To find out more about Bounce Back:

◦Visit our Website: www.bouncebackbc.ca

How? – Contact Information