News Mpark 1/2010

| JANUARY – APRIL 2010 | Volume 1/2010 |

The Official Newsletter Of The Metro Parking GroupK

DN

: PQ

/PP

15

05

(12

63

3)

Malaysia . Singapore . Brunei . Philippines . Indonesia . Hong Kong . India

“Majlis Pedoman” 2010 Metro Parking Group

Fun & Games, Staff Colum

Branches News and Activities

Events and Happenings

Branches News and Activities

Sports Club’s News, Audit, OSH and QCC News

Volume 1/2010 | PAGE 2

"When one door of happiness closes, another opens; but often we look so long at the closed door that we do not see the one which has opened for us."Helen Keller

AdvisorHalmi Jasmin

EditorIzani Izudin

Assistant EditorMohamad Fauzi SaadSiti Mastura Yaakub

Layout DesignMohamad Fauzi Saad

Production CommitteeZamri AdamAhmad Fiaza Abd ShukorSyed NasirRaymond Chew

Branch Contibutors

SINGAPORELinda Wong

PHILIPPINESNanette Gasper

BRUNEISiti Rosaliah Abdullah

INDONESIANadia MartakYuli Damayanti

HONG KONGGerry Ong

INDIAShasi Kumar Tirnatho

JOHOR BAHRURafidah Sumadi

KUANTANKamarul Mohd Noor

2 From The Editor3 Note From The Group Managing Director4 Cover Story – “Majlis Pedoman” Metro Parking Group 20105 Metro Parking Malaysia6 Metro Parking Malaysia7 Metro Parking Singapore & Hong Kong8 Event and Happenings9 Event and Happenings10 Metro Parking India11 Metro Parking India12 Sport Club’s News13 Safety & Health and Quality News14 Fun and Games15 New Staff, Transfer, Promotions, Marriage and Condolence

Table of Contents

Happy New Year 2010 to all dear readers of news@mpark!

As usual, we start a new year by wishing everyone to have a brighter and

prosperous year. We, at Metro Parking, will put our hands together to achieve

our common resolutions as set in the recent Group Pedoman Meeting held on 26th

January 2010 at The Eastin Hotel, Kuala Lumpur. The event is the main highlight

in this issue of news@mpark. The management urges all our teams to stay

together, in order to develop strength and to face any challenges ahead.

Other news pertaining to development, operations, staff activities and some light

reading materials are also included. Hope you will enjoy reading it.

Until we meet again.

The Editor

Izani Izudin

From The Editor

Quotes"Knowing is not enough; we must apply. Willing is not enough; we must do. "Johann Wolfgang Von Goethe


My Dear Colleagues,

When I read newpapers in many countries that Ihave visited, there were always news andarticles on parking matters. Most of the times,they highlight problems and issues related toparking which includes illegal parking, exorbitantparking rates, poor car park condition,insufficient supply, poor connectivity with othertransport means, lack of enforcement,inefficient parking system, etc. Perhaps ourbusiness development and marketingdepartment should conduct a statistics surveyon the frequency of parking news in newspaper.The figure should be interesting!

However the more interesting part is how we turn the problems to businessopportunities. This is where Metro Parking should forward our solutions to allparking problems around us. Of course we have to be more creative than ourcompetitors and we must be seen as Champion in the industry. Quality controlcircle activities, customers feedback system and staff suggestion scheme whichhave been practiced in Metro Parking will definitely make us ahead of others.Who knows one day there will be no more parking problems highlighted innewspaper because ‘ we have served the motoring public better !’.

Halmi


“The key to successful leadership is influence, not authority”. - Kenneth Blanchard

This year, the event was held at Eastin Hotel,

Kuala Lumpur on 26th January 2010.

Among the guests of honour were Chairman andmembers of the Board of Directors of MetroParking (M) Sdn Bhd, and the Regional Managersin Metro Parking Group.

The main agenda during the meeting waspresentation of the company’s and respectivedepartments to witness a performances. The staffwere given chances to request explanation fromthe management on issues that they thoughtdeemed necessary.

The meeting was participated by about 200 staff.It is the company's tradition to keep all staff wellinformed on company's performance and futureplans.


The meeting was held on 25 February 2010 at Hotel Mutiara,

Johor Bahru and was attended by 100 staff.

Following Group Pedoman Meeting, every region is

encouraged to conduct their own staff meeting so that the

messages and resolutions can get across to all levels of the

organization.

"Your chances of success in any undertaking can always be measured by your belief in yourself."

Robert Collier

branches news and activities

On 17 January 2010 at Persada Convention Centre, Johor Bahru, 4 staff

of Metro Parking, Southern Region was involved in “Catur Bistari” National

competition as „Banker‟. They are Mohd Azhar Ahmad, Rafidah Sumadi,

Zanariah Borhan & Rafizan Mohamad.

Work Ethic Courses for new staff was held at 24th Floor, Admin

Building, Komtar , Johor Bahru on 28th Jan & 15th April 2010.



BOWLING TOURNAMENT

(CENTRAL REGION)

Human Resources Department organized a Bowling Tournament -

Trophy Group Managing Director of Metro Parking on 18th

April 2010, at Pin Junction @ Cineleisure.

The tournament was attended by all staffs from KL Office and HQ

office. There were eight groups competing for the cup this time

round.

Department of Human Resources is also pleased of the willingness

En Halmi Jasmin showed when he participated in the tournament.

"Risk more than others think is safe. Care more than others think is wise. Dream more than others think is practical. Expect more than others think is possible.“ Cadet Maxim

Plaza Larkin, Johor15/4/2010

New Car Park Contracts

Selesa Hotel Pasir Gudang, Johor1/1/2010

Puteri Specialist Hospital,Johor20/5/2010

Kompleks Maju Perak, Ipoh1/4/2010

BOWLING

TOURNAMENT

(Southern

REGION)

This tournament was held at

Angsana Bowl, Plaza Angsana

Johor Bahru on 17th April 2010.

About 13 groups with 52 members

participated in this games.



System UpgradingMarina Country Club car park system was upgraded from Cash Card to Semi –EPS in Apr 2010

Installation of Barrier Gate System at Singapore Zoological Garden.

Intranet

To facilitate better communication processes, Metro ParkingSingapore recently launched our very own Intranet.The Intranet is four-faceted, covering communication meansbetween site staff and office staff, information dissemination,tracking and monitoring of site staff attendance, and to providepaperless staff-leave applications via online forms.Staff are also able to submit their feedback to the managementteam directly and to expect escalation of senior management’sattention should the case not be resolved within a stipulatedtimeframe.

Feedback Management Program

As an effort to further delighting customers with our services, wehave developed a feedback management program to track andanalyze all valuable feedback provided by our customers who havevisited our carparks.With this active feedback system, troubleshooting of our softwareand hardware glitches becomes evidently more efficient, as themanagement team gets to receive all issues pertaining to systemfailure and lag sooner and will be able to respond to such issuesquickly.With this system, customers will be able to expect prompt servicesrendered and this will lead to higher customer satisfaction levels.

Our Head of Accounts, Mr. MizanIbrahim have been replaced by Mr.Gerry Ong after a year service inMetro Parking Hong Kong.

Metro Parking Hong Kong hasrelocated to the new office @Benson Tower, Kwun Tong on April19th, 2010.

Quote“Right is right, even if everyone is against it; and wrong is wrong, even if everyone is for it”. - William Penn

Development News


events and happenings

CATUR BISTARI D’TV BOWLING TOURNAMENT

GROUP PEDOMAN 2010 PEDOMAN SOUTHERN REGION


events and happenings

SPORT CLUB AGM AUTOPAY AT PUSAT BANDAR DAMANSARA

CARE & CLEAN

ETHIC COURSES

STAFF BIRTHDAY CELEBRATION



Metro Parking started its operation at MetroJunction Mall, located in Kalyan on Friday 23rd April2010. The parking area consists of 2 areas which areMLCP (600 bays) and open space parking. The mallwas inaugurated in April 2008 and has an area of750,000 ft² (about 70,000 m²). Metro Junction Mallis one of the biggest malls in Thane district.

Compliments

This year, the company had organized “The best employee

of the month” from January to March 2010

DEVELOPMENT NEWS

“Whenever you're in conflict with someone, there is one factor that can make the difference between damaging yourrelationship and deepening it. That factor is attitude.” William James

JANUARY



FEBRUARY

MARCH

"Everyone who gotto where they arehad to begin wherethey were.”

Richard Paul Evans


sports club’s news

Metro Parking’s Sports and Recreation Club Southern Region

held their 9th Annual General Meeting on 12 February 2010 at

the Training Room, Admin Building and about 48 members

attended the meeting.

The purpose of the AGM was to brief the club’s members on

activities in 2010. The AGM also aim to elect new committee

members for 2010/2011 Session.

The meeting began with a video presentation of activities during

2009, presentation of activity reports, financial reports and

speech by general manager.

The new committee members are as follows:-

President

En Yusaini Md Yusof – Operation Manager

Vice President

En Mohammad Shakib Idrus – Operation & Admin Manager

Secretary

Puan Rafidah Sumadi – Executive HR and Admin

Treasurer

En Saiful Azali Md Sulong – Accounts and Finance Manager

Members :-

En Azizul Ahmad - Supervisor

Pn Zaharah Abu Talib – Area Supervisor

Pn Siti Zaliha Ismail – Sr Supervisor

Pn Noraisah Ab Latib – Sr Clerk

En. Mohd Nazri Mohd Noor – Sr Supervisor

January

Mr Justin Zhang

Mr Lee Ai Hua

Ms Noorwidawati Binte Mohamed Ali

Ms Olive Yeo

February

Ms Latifah Binte Minhat

Ms Helen Ow Yong

Ms Salbiah Bte Osney

Mr Alvin Poh

Ms Begum D/O Mohamed Mohideen

March

Ms Alinah Bte Haji Sarkawi

Ms Judy Chua

Ms Nurseriwani Binte Arman

April

Ms Marpu’ah Binte Siniwi

Mr Abdullah Bin Omar Ab Dat

Ms He XiaoQin

Ms Yu SiYa

Singapore

BIRTHDAYS

Celebration

India

BIRTHDAYS

Celebration

Southern Region

AGM of Sports Club,

Johor Bahru

MP India organizes birthday party under MP sports club and best

employee for every month.

This event was held on 26th March 2010 at CSO, Persada Convention Centre

to celebrate those who were born between Jan-March

Johor Bharu

BIRTHDAYS

Celebration

"Make your life a masterpiece; imagine no limitations onwhat you can be, have or do.“Brian Tracy


safety & health, audit and quality news

Care & Clean

This Program was held at Jalan Dato‟ Syed Mohd

Mufti, Johor Bahru car park from 8.30 am to 12.30 pm.

About 25 staff give full commitment. Light refreshments

and a lucky draw KFC coupon also provided to

employees who are involved.

From the audit manager...

THE NEW FRAUD DETECTIVES

Auditor firmly believe that regardless of the level of fraud related technical knowledge internal auditors may have acquired through professional training, what matters

most is their professional experience. As such internal audit departments need to have a clear strategy as to the distinct roles investigator and auditors play in the

corporate governance structure.

Any attempts to merge investigator and internal auditor roles into an “audigator” profile would not only be very costly but also would not yield the expect results as

both profession required different skill sets and experience. A great deal of value will be added to the organizations if internal auditor‟s capacity for fraud prevention is

enhanced through continuous fraud related professional training.

Criminal vehicle theft

prevention campaign

On 4 May 2010 (Tuesday) City Landmark Management to Bit Police

Complex Opening in Kulim Landmark Central, Kulim, Kedah,

Malaysia. Guest who was present at the opening day of the Complex

Manager Central Landmark Mr. Cheah Kheng Mun and the Chief

Guest of Honour Kulim District Police Supt Ghuzlan Bin Haji Salleh

and Police IPD Kulim for success together in the Opening Ceremony

of Police Bit Kulim Complex Landmark Central. Opening begins at

11:00 am to 12:30 noon. Metro Parking has made a sponsorship of 3

signs to the Police.

HYPERTENSIONHypertension or high blood pressure is commonly

associated with the narrowing of the arteries, which

causes blood to be pumped with excessive force

against the vessel walls. When blood pressure

remains high over time, and is not properly managed,

it will lead to life-threatening illness.

MANUAL VS AUTOPAY

Starting April 2010, the car park at Damansara Town Centre, Kuala Lumpur was

fully upgraded from 'pay at exit' system to an 'autopay' and 'central payment'

system.

This has enhanced the image and value of a historic landmark which houses many

government bodies.

Being one of our most prominent and busiest car parks, it has also critically reduced

the congestion at peak hours much to the satisfaction of our parkers.

“The greatest

barrier to

success is the

fear of failure.”

Sven Goran

Eriksson


fun and games

Find the words in the list hidden in the puzzle grid below.

Find a Word Puzzle with Computer ThemeFind the following words, the remaining 11 letters will spell

out another computer word. Digg, Crash, Earth, Ebay, Gamer,

Geek, Irc Chat, Lmao, Meh, My Space, Nerd, Noob, Picable,

Ping, Proxy, Pwned, Reddit, Runescape, Spam, Tweet, Uber,

Wow.

"Put yourself in a state of mind where you say to yourself, "Here is an opportunity for you to celebrate like never

before, my own power, my own ability to get myself to do whatever is necessary.“

Anthony Robbins


new staff, transfer, promotions, marriage and condolence

PROMOTIONS

Adi Ridzuan Zarudin

Cashier to Assistant Supervisor, Pasir Gudang effective 26 March ,2010

Shahrol Azwa Daud

Cashier to Assistant Supervisor , Menara Ansar effective 1 March 2010

Musta’en Ahdi

Assistant Supervisor toSupervisor, Menara Ansar effective 1 Marc h2010

Saiful Azali Md Sulong

Accountant to Finance & Accounts Manager effective 1 Jan uary 2010.

Staff Name DesignationMs Kartina Binte Mohd Yam Customer Service

Officer

Mr Mohamed Bin Abdul Rahim Customer Service

Officer

Ms Nabisa Beevi Binte Abdul

Rahim

Customer Service

Officer

Ms Nazlydawati Binte Abu Bakar Customer Service

Officer

Ms Siti Zuhailah Bte Mohamed

Lazim

Customer Service

Officer

Ms Nurseriwani Binte Arman Customer Service

Officer

Ms Umagaithri D/O Subramaniam Senior Customer

Service Officer

Staff Name DesignationMr Yeong Weng Seong Finance & Account Manager

(Group)

Mr Hamidun bin Zakaria Dispatch cum Administration

Clerk

Mr Mohamad Fazlin bin

Yahya

Internal Audit Executive

Mr Mohd Razifin bin

Mohd Ta’am

Assistant Executive –

Receivable & Credit Control

Mr Mohd Ridzwan bin

Haji Osali



Mr Mohd Rohaidi bin

Hasan


Administration & IT

Mr Mohd Zamani bin Ab

Rahman



Ms Nur Hayati binti

Sugiono

Receptionist cum HR Assistant

Mr Ridzwan bin Abd

Razak

Dispatch cum Administration

Clerk

Mr Shamsul Fidri bin

Abu Talil

Driver

Mohd Muzlee Bin

Morad

Asst Executive, Accounts (JB)

Madam Raja Azatul Akmaniza binti Raja

Jaaffar (KL Office) new born daughter named

Puteri Irdina Karmila Binti Kamalrudin on

28/1/2010

Khairul Aznizam Bin Khairuddin (HQ) new

born daughter named Nur Arissa Binti

Khairul Aznizam on 29/4/2010

Madam Norlina Jaafar (Cashier Larkin) new

born daughter on 12th January 2010.

Staff Name DesignationMs. Ashwini Gokhe HR & Admin Clerk

NEW STAFF

Our heart felt condolence also to those who have losttheir beloved one recently:

Husband of Pn Paridah Sahbit Khan(Cashier Larkin), Allahyarham Balaya @Balaia Bin Talibon 24th January 2010.

Al-Fatihah…

1. Ahmad Fadley Hassan , Cashier Mutiara, JB on 7th March 2010

2. Mohamad Sharul Azuan Johari, Cashier Persada JB on 20th

March ,2010

3. Mohd Nazri Mat Nor, Supervisor Mutiara JB on 21st March ,2010


Documents

News Mpark 1/2010