Nästa våg av affärsinnovation och nya möjligheter...located in Nordics and 600+ local employees) 30% Annual growth over the last five years 300,000+ Employees 25+ Years in the

1 | Copyright © 2014 Tata Consultancy Services Limited

Exploring the next waves of business innovation & opportunities

Johan Löfmark; Tata Consultancy Services Presentation CIO Trend Event 2015; Stockholm, Sweden

Nästa våg av affärsinnovation och nya möjligheter

#CIOTREND2015

2

Our journey today

3 minutes on Johan & Tata (Consultancy

Services)

Exploring next waves

Currently in the epicenter of disruption

Digital transformation

is not about technology

3

Tata Consultancy Services (TCS) is a core part of the TATA group

Founded 147 years ago (in 1868)

Uncompromising Value System “In a free enterprise, the community is not just another stakeholder in the

business, but is in fact the very purpose of its existence”.

66% of company ownership by Tata family Philanthropic Trusts

100 operating companies in 7 business sectors

Operations in over 80 countries

~4.3% of India’s GDP

Recommended: BBC “The men of steel with a softer side”. February 2014 http://www.bbc.com/news/magazine-31057308

http://www.bbc.com/news/magazine-31057308�

4

Full service provider of IT Services, Consulting and Business Solutions

This early sketch shows how DARPA could connect project teams in different locations. Later called ARPANET and carried its first packets in 1969 as the first early internet network. [http://en.wikipedia.org/wiki/History_of_the_Internet]

Our journey started in 1968; one year before the internet

98.6 % of revenues from repeat customers

8000+ Consultants serving our Nordic customers (of which 1700 located in Nordics and 600+ local employees)

30% Annual growth over the last five years

300,000+ Employees

25+ Years in the Nordics

5 Offices in all the Nordic Capitals

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=aLDhgEjhwtkCCM&tbnid=0zIfsdTyuTigSM:&ved=0CAUQjRw&url=http://www.telenor.com/news-and-media/press-releases/2012/telenor-group-ranked-one-of-top-5-global-sustainability-leaders/&ei=ENdaUq3ODvDW4ATX24Bo&psig=AFQjCNF8RjsN3LoC87Pd58j5BF5MN8PrCw&ust=1381771174676724�

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=g5g4f6dgvYGgBM&tbnid=2Mzjx9PPUDO59M:&ved=0CAUQjRw&url=http://www.novozymes.com/en/sustainability/recognitions&ei=oNZaUqm_KYbw4gSco4CoBQ&psig=AFQjCNF8RjsN3LoC87Pd58j5BF5MN8PrCw&ust=1381771174676724�

5

Most satisfied customers on the marketplace for 5 years in a row

This early sketch shows how DARPA could connect project teams in different locations. Later called ARPANET and carried its first packets in 1969 as the first early internet network. [http://en.wikipedia.org/wiki/History_of_the_Internet]

Our journey started in 1968; one year before the internet

6

Click to edit Master title style We are currently in the epicenter of the digital transformation


Constant push for everything analog to go digital

Space for innovation & disruption


Key Challenge is often gap between fast moving business environment and capability for internal technology adaption

GAP

Enterprise Technology Adaption

Today’s Business Environment


Digital transformation is targeting this opportunity

Incremental Business Change

Progression of Technology

Digital Business Transformation

t.


Embarking on an exciting digital transformation journey




Enterprise 2.0

Crowdsourcing

Sharing economy

Industrial Internet, Internet of Things, Machine2Machine

Telematics & Self Driving Cars

Automation of knowledge work

3D printers (&scanners)

Smart/Connected Home

Wearables

Cryptocurrencies

Artificial Intelligence

Robotics & Drones

Pervasive Analytics SOCIAL

BIGDATA & ANALYTICS

MOBILITY

CLOUD

API’s

Co-Creation

Platform Thinking

t.

Video Analysis


Emerging examples of industry disruptions leveraging digital




n.

t.


Digital most often disruptive to existing business; the great firms fail first




“DestroyYourBusiness.com” Jack Welsh

“The biggest curse for any business are twenty years of success”

Peter Drucker

”Over 40% if the companies that were in the top of the Fortune 500 in 2000 were no longer there in 2010”

Brian Solis

t. Successful companies often put too much emphasis on

customers' current needs, and fail to adopt new technology or business models that will meet their

customers unstated or future needs

Clayton M. Christensen


Innovation most often happens at the edges

Jaguar & LandRover

Tata Nano Tata Indica Electric Car

Scuderia Ferrari Formula1


t.


Driving technology frontiers forward

Disruptive innovations changing the game


”Be the change you want to see in the world”

19 R&D Labs

Airline industry lab Chennai, India

5 digital forces Santa Clara, US

Forbes; World’s most innovative IT services company

Co-Innovation Network (COIN)

Academia

Strategic Alliances

Venture capital Firms

Government Agencies

n.

Startups

Sea-level rise simulation 2-meter model 90-meter model

Flood estimations for Danish insurance company

http://www.syncronic.com/index.php/en/component/banners/click/2�

http://www.google.co.in/imgres?imgurl=http://libraries.mit.edu/archives/mithistory/seal/mit-seal_400x400.gif&imgrefurl=http://libraries.mit.edu/archives/mithistory/seal/&usg=__64w-wwI0ZAgXhJiciCAlm2HwfrY=&h=400&w=400&sz=31&hl=en&start=1&zoom=1&tbnid=Trx7ij1rh2OOPM:&tbnh=124&tbnw=124&prev=/images?q=MIT&hl=en&gbv=2&tbs=isch:1&itbs=1�


Massive amount of exciting opportunities being explored

Paperless Cockpit

Workplace Productivity

Airport Navigation Service (using beacons)

Peer to Peer mobile payments

Employee Mobility

Real time engine monitoring

TCS CASE EXAMPLES

16

Click to edit Master title style Exploring the next waves of business innovation & opportunities

Industrial Internet of

Things

Insight Driven

Enterprises Channel Transformati

ons


Highest on todays agenda is probably Channel transformations – however there are gaps in our approach

Omnichannel Dogma Customer Journeys Dogma

Read more in our latest Consulting Journal #6 Availible from our booth outside



Social

External information

Partners

Information within the enterprise

Tacit information

Unstructured information

Structured information

Industrial Internet of Things

Information in business ecosystem



Printer analytics

Prediciting elections

Why do people send flowers?

External information

TCS CASE EXAMPLES

Social Information within

the enterprise

Information in business ecosystem

Partners

Tacit information

Unstructured information

Structured information

Industrial Internet of Things


Bottleneck is not technology...rather: 1) Our imagination 2) Analytics competence to make sense of the data

Image source: www.alibaba.com/product-detail/Goodcost-gantry-crane-design-gantry-crane_523880776.html

TCS CASE EXAMPLES


Digital transformation is not about technology

Accelerated Technology Change Disruptive Business Ideas and

Business Models

Change in Peoples habits and behavior

Digital Transformation


Some great weekend reads

MOBILITY CLOUD BIG DATA SOCIAL

Workplace of the Future info.tcs.com/TCSEUYouth.html

The Road to Reimagination sites.tcs.com/stateofdigital

www.tcs.com/bigdatastudy www.tcs.com/cloudstudy

www.tcs.com/digitalstudy www.tcs.com/socbizstudy

The Responsive Enterprise TCS Consulting Journal; #6 http://on.tcs.com/PerspectivesVol6

Available from our booth outside

Thank You

IT Services Business Solutions Consulting

Join the Conversation @TCS_News Facebook.com/TataConsultancyServices Linkedin.com/company/Tata-Consultancy-Services Youtube.com/user/TCSGlobal

Documents

Nästa våg av affärsinnovation och nya möjligheter...located in Nordics and 600+ local employees) 30% Annual growth over the last five years 300,000+ Employees 25+ Years in the