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NTT DATA Getronics Corporation

NTT DATA Getronics Corporation · transforming into a systems integrator and solutions provider. ... SWIFT Anti-money ... Alliance products implementation

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Page 1: NTT DATA Getronics Corporation · transforming into a systems integrator and solutions provider. ... SWIFT Anti-money ... Alliance products implementation

NTT DATA Getronics Corporation

NTT DATA Getronics CorporationNBF Hibiya Building 7F, 1-1-7 Uchisaiwai-cho, Chiyoda-ku, Tokyo 100-0011, JapanTel: +81-3-5157-7811www.nttdata-getronics.co.jp

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Contents■Message ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・1■Corporate Vision ・・・・・・・・・・・・・・・・・・・・・・・2■Our Business ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・3■Financial Solutions ・・・・・・・・・・・・・・・・・・・・・・4■ Infrastructure Service Solutions ・・・・・6■Business Solutions ・・・・・・・・・・・・・・・・・・・・・・8■Smart Device Solutions ・・・・・・・・・・・・・・・・9■Support ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・10■Our Culture ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・11■Profile ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・12

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Hidefumi TsukamotoPresident & CEONTT DATA Getronics Corporation

Message

1

NTT DATA Getronics Corporation was founded in Japan in 1961 as part of the Italian Olivetti Company, known for its typewriters and the world’s fi rst electronic desktop computer. We began as an importer and sales agent for offi ce equip-ment, but have continued to evolve in line with the needs of our customers, transforming into a systems integrator and solutions provider.

Although there have been changes in our name and our parent company, some things about us have remained unchanged for more than 50 years: our customer-centric approach and our practical, hands-on focus. We pride ourselves on deliver-ing value that exceeds customer expectations by taking the initiative in workplace problem-solving with innovative thinking and teamwork. Our corporate message “Sense It. Make wonders.” refl ects this attitude.

Challenges and obstacles we face are seen, from a higher perspective, as neces-sary parts of a larger and better whole and we overcome them by constant self-adaptation through cycles of generating momentum. This is part of our DNA, and I believe this is the underlying reason we have been able to build a relationship of trust with our many customers through the decades.

Rapid progress in information technologies such as big data, artifi cial intelligence and the Internet of Things is affecting society more quickly and on a larger scale, making it diffi cult to see what the future might bring. It is precisely for this reason that we feel our role is to serve as a navigator that delivers assurance to customers.

NTT DATA Getronics will continue to endeavor and rise to challenges over the next 50 years as we accompany our customers as a partner on their journeys.

Hidefumi Tsukamoto

NTT DATA Getronics Corporation

1

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Corporate Vision

Sense it. Make wonders.—“Sense it” represents the grasp-

ing of what is happening in the world. The sensibilities and

intent involved in perceiving what is important and focusing

in on it are integral aspects of “Sense it.” “Make wonders”

represents our intention to succeed in accomplishing amaz-

ing things. The ambition and spirit of challenge to achieve

high goals through the creative ingenuity and teamwork of

every individual in the organization are integral aspects of

“Make wonders.”

The connecting of the two concepts of “Sense it” and “Make

wonders” shows our passion to shine as an outstanding

presence for our customers, our communities, and society.

CORPORATE MESSAGE

OUR MISSIONWe will form an organization of professionals who put to good use and share their creative ingenuity, and through the power of our sophisticated information technology and resourcefulness, we will continue to provide society with value that exceeds expecta-tions.

OUR CREDO

Aiming high   Always set high goals and contribute to the customer and society.

Seeking truth Seek the true essence without being bound by convention.

Being fi rst Perceive customer needs, and anticipate the coming era.

Never give up Never accept defeat, stick with it until the end.

One family Share goals, help each other, and grow together.

2 3

COPORATE MESSEAGE  Summarizing the corporate message in a succinct and powerful way, this message is a straightforward expression of the spirit and essence of our corporate vision.

OUR MISSION This is our mission as the company NTT DATA Getronics, and, at the same time, it is also the ultimate goal for the activi-ties of each person working here.

OUR CREDO These are values that each person work-ing at NTT DATA Getronics must share, cherish, and express as we carry out our mission.

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Our Business

NTT DATA Getronics Corporation’s many years of business experience enables the company to provide comprehensive, “one-stop” solutions and services that apply a consistent approach to consulting, system development, and op-eration and maintenance.By integrating high-end consulting with the latest technology, we are able to provide customers with the optimal solutions and services to solve their problems, without being tied down to any particular vendor or vendors.NTT DATA Getronics has a Japan-wide network of service outlets, and is able to support customers’ IT life cycle management through our partnerships with NTT DATA and other group companies.

NTT Data Getronics’ Business Areas

One-Stop Solutions and Services

2 3

One-stop solutions and

services

Expertise in settlement systems

Financial Solutions◇ Global transaction banking

◇ SWIFT

◇ Anti-money laundering (AML)

◇ BOJ-NET / New BOJ-NET connectivity

◇ CLS

◇ Foreign exchange operations

Enhancing our customers’ business competitiveness

Infrastructure Service Solutions ◇ Cisco network solutions

◇ Palo Alto security solutions

◇ Managed service solutions

Developing proposals to meet customers’ needs

Smart Device Solutions◇ iMeeting paperless meeting

system

Support◇ System / network remote monitoring

and maintenance service

◇ Onsite CE maintenance service

◇ IT infrastructure procurement, deploy-ment, installation and setup service

◇ SPOC help-desk service

Providing support in every area from new market development to mainte-nance management

Business Solutions◇ Japan Agricultural Cooperatives (JA)

solutions

◇ Store systems consulting

 

Consulting

Deploym

ent a

nd s

etu

p

Operation and m

aintenance

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NTT DATA Getronics, a leading company in the area of payment systems, has been providing solutions to the financial industry for nearly 50 years. To respond to the fast evolution of the financial industry, regulatory changes and globalization, highly professional expertise and advanced technology are essential. Our business proposals incorporate our accumulated knowledge of the banking practices and ICT, and are designed to maxi-mize the business performances of our clients.

With advanced business knowledge and technical expertise, our professional teams provide solutions in our main fi nancial business

areas: SWIFT, Anti-money laundering (AML), Bank of Japan Financial Network System (BOJ-NET) connectivity and Continuous Linked

Settlement (CLS). Our one-stop solutions encompass consultation services, systems development and implementation as well as

maintenance and support.

4 5

Top Player in the Field of Payment Systems

Innovative Professional Services for Financial Systems

Financial Solutions

Financial solutions framework

Planning

Administrative support

Infrastructure implementation

SecurityNetwork

integration

Systems development

Maintenance services(24/365 days)

Remote system monitoring

Remote & on-site maintenance

Software implementation

Connectivity test

End-user training

Consulting

Marketing research

Maintenance support

Support for regulatory changes

Migration support

■Global transaction banking

Fully scalable solutions realizing advanced fi nancial services

We offer a global transaction banking platform which cov-

ers ISO 20022 messaging for evolving financial market

infrastructures and advanced services for corporate custom-

ers. Our solutions enable end-to-end STP, utilizing business

intelligence to analyze and deploy hybrid communications

between ISO 20022, SWIFT Message Type and any other fi -

nancial message formats.

■ SWIFT

Providing comprehensive solutions based on advanced expertise and experience

Starting in the 1980s, we have been supporting a wide range

of SWIFT projects including implementation of SWIFTNet FIN,

Market Infrastructures (MIs), SWIFT for Corporates and other

SWIFTSolutions (Accord, TSU, SWIFT Ref and more). We aim

at maximizing the business performance of financial and

corporate customers through intensive consultation and the

implementation of SWIFT products and solutions.

◇ SWIFTNet connectivity

◇ Alliance products implementation

◇Market Infrastructures support (CLS / JASDEC / etc.)

◇ SWIFTSolutions support (Accord / TSU / etc.)

◇ SWIFT for Corporates support

◇ SWIFT Standards consultation / STP deployment

◇ Resiliency enhancement and disaster recovery solutions

◇ FMB7.0 (Financial Message Broker 7.0)

■ Business services

・Message conversion ・Message validation

・Message analysis ・Message management

■ ESB services

■ GUI services

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Supporting AML strategies from a global perspective

The quality of our AML solutions is underpinned by careful

scrutiny based on a global perspective. NTT DATA Getron-

ics was the fi rst company in Japan to cultivate a world-class

AML team, including AML experts who hold the U.S. CAMS

certifi cation. Rather than merely supplying systems, we pro-

vide practical, comprehensive AML support that covers oper-

ational management reform and effective money-laundering

countermeasures based on the risk-based approach that now

constitutes global best practice.

◇ AML consulting services

◇ Filtering solutions

◇ Transaction monitoring (profi ling) solutions

◇ Know Your Customer (KYC) support

■Anti-money laundering (AML)

■ Foreign exchange operations ■ CLS

Support for fi nancial institutions’ foreign exchange related services

Besides providing foreign exchange solutions, we also offer

services and solutions that make effective use of electronic

trade and fi nancial transaction technology to render interna-

tional data exchange and settlement more effi cient.

◇ FX web service

◇ FX operation center system

◇ FX operations agency system

◇ FX accounting system

◇ FX document system

Management systems to mitigate settlement risk

Since the CLS Bank began operations in 2002, we have been

working closely with our customers in order to support their

CLS operations. Our solution offers various functions for CLS

settlement members including the collection of FX confi rma-

tions, liquidity management and transaction status monitor-

ing.

◇ CLS management system

Reliable solutions and services with a signifi cant customer base

BOJ-NET, the financial network operated by the Bank of

Japan (BOJ), is the core payment and settlement system for

processing fund transfers between the current accounts of

fi nancial institutions held at the central bank and for settling

Japanese Government Bond (JGB) and bill transactions. We

have been providing BOJ-NET solutions including connectiv-

ity, back-offi ce integration, highly-automated STP and main-

tenance support since 1996.

◇ BOJ-NET / New BOJ-NET solutions

■ BOJ-NET connectivity

■ Liquidity management

■ Back-offi ce systems integration

■ New BOJ-NET format (XML) support

■ BOJ-NET / New BOJ-NET connectivity

Business applications

Global transaction banking platform Gateways

Anti-money laundering

(AML)

SWIFT

BOJ-NET

Financial Message Broker

(FMB)FX operations

Core system layer

Settlement systems

(external network)

APL Layer STP layer FEP layerFinancial solutions structure

◇ CLS management system

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Infrastructure Service Solutions

NTT DATA Getronics provides services and solutions that enable customers to focus resources on their core business.We concentrate our efforts on using industry-standard technology to build comprehensive infrastructure that increases customer’s business competitiveness.

Bringing Together the World’s ICT KnowledgeInfrastructure Services

For IT infrastructure, we provide services in three domains: networks, servers, and clients. We offer unifi ed coverage of

all three domains, including networks utilizing platforms supplied by our alliance partners Cisco and HP (Pro Curve), PCs

from Dell and HP, and server environment building.

In the three domains of networks, servers and clients, we support customers throughout the entire IT lifecycle, from con-

sulting through building/installation and operation/maintenance. Holding partner qualifications with Cisco, Microsoft,

Dell and HP, we are able to provide operation and maintenance services utilizing multi-vendor environments employing

industry-standard technology.

Covering the Entire Core IT Infrastructure

Support Utilizing a Multi-Vendor Environment

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■ Palo Alto security solutions

■Managed service solutions

■ Cisco network solutions

NTT DATA Getronics provides next-generation fi rewalls that incorporate application control and visualization technology

NTT DATA Getronics’ provision is supported by our com-

pany’s status as a Palo Alto Networks Gold Partner reseller,

enabling us to provide security solutions that incorporate

Palo Alto’s advanced, next-generation fi rewall technology.

The solutions we provide make it possible to control threats

that traditional fi rewall functionality is unable to cope with,

such as targeted attacks, unknown viruses, etc.

◇ Application fi rewall function

This function helps to provide customers with an optimal confi g-

ured policy environment, by permitting application visualization

and controlling the use of unwanted applications.

◇ Security appliance integration

By integrating the security functions of different solutions, it is

possible to provide customers with an optimized security environ-

ment. This makes operation and management more efficient,

while also reducing costs.

◇ Cloud computing network consulting

Providing proposals and support for the establishment of highly-

reliable network environments suited to customers’ individual us-

age requirements.Speedy and effi cient provision of environments that meet customers’ needs

Today, with the need to make alterations in response to

changes in business areas or business expansion, the adop-

tion of new PCs or expansion in the number of PCs used, or-

ganizational restructuring, operating system upgrades, etc.,

it is becoming increasingly important to maintain an optimal

IT environment at all times.

For customer PCs with Microsoft products installed, NTT

DATA Getronics is able to support the creation of the type of

environment the customer needs in a speedy, effi cient man-

ner, through the use of a multi-vendor environment.

As a Cisco Systems Gold Certifi ed Partner, NTT DATA Getronics provides “one-stop” solutions for planning, design, adoption, and operation/maintenance

As a company holding Cisco Systems Gold Certifi ed Partner

status, we provide ”one-stop” solutions for planning, design,

adoption and operation/maintenance that cover everything

from basic corporate network infrastructure (LAN, WAN and

WLAN) through to solutions such as IP telephony and video-

conferencing that facilitate collaboration within and between

business enterprises.

NTT DATA Getronics has an impressive track record of Cisco

network solutions implementation both within Japan and

overseas, and has experienced engineers, bilingual project

managers and support center staff, as well as an extensive

network of overseas service partners.

◇ Cisco overseas videoconferencing system adoption services

◇ Cisco IP telephony services

◇ Cisco network deployment services

◇ Cisco WLAN adoption services

Infrastructure Service Solutions

Bringing Together the World’s ICT KnowledgeInfrastructure Services

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■ Japan Agricultural Cooperatives (JA) solutions

NTT DATA Getronics supports system provision for all aspects of Japan Agricultural Cooperatives (JA) business.

We were responsible for proposing, developing, migrating

and supporting the operation of JA’s first online systems,

network systems seal verifi cation and inputting systems, etc.

[Products & Solutions]

NTT DATA Getronics provides cutting-edge products and so-

lutions specially designed to meet JA needs.

◇ Branch systems

■ Branch / banking counter terminal systems (JASTEM specifi cation

terminals)

◇ Back-offi ce systems

■ Exchange image OCR system

■ Account transfer image fi ling system

◇ Operation and monitoring systems

■ NewARC system – Centralized monitoring of automated devices

■ Store systems consulting

Providing ”total solutions” for store design

NTT DATA Getronics’ team of store design experts can pro-

vide the optimal solutions for solving customers’ problems,

including network infrastructure, security management, etc.

Business Solutions

In providing support for the implementation of customers’ IT strategies, NTT DATA Getronics has been moving steadily into new market areas. We have more than 50 years of experience in providing solutions to Japan Agricultural Cooperatives (JA) solu-tions, and our store systems consulting. NTT DATA Getronics makes effective use of the latest IT technology to provide these solutions.

Tailor-Made Solutions for IT Strategy Implementation

Security layout image

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Creating a paperless business environmentWith traditional meetings, the need to distribute paper

documents to participants can cause problems in terms of

information management, printing costs, preparatory work,

etc. NTT DATA Getronics offers a meeting solution for tablet

PCs (iPad, iPad Air and iPad Mini) that solves these problems

– the iMeeting service.

iMeeting is a paperless meeting service (on-premises type)

that uses iPad type devices. With a connection to the iM-

eeting server, electronic fi les can be easily read, edited and

saved using the iPad screen.

■ iMeeting paperless meeting system

Business Solutions Smart Device Solutions

NTT DATA Getronics provides “one-stop” solutions for utilizing smartphones and tablet PCs in business applica-tions, in line with the needs of individual enterprises and industries.

Systems for Making Effective Useof Smart Devices in Business

System architecture

Downloading the meeting documents to the iPad version of iMeeting

Reading the meeting documents, adding comments and notes, and saving it

❶ ❸ Before the meeting After the meeting

During the meeting

Preparing the meeting room and registering

the data required

Re-reading the meeting documents, adding

comments and notes on your own PC or iPad

iMeeting server

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Support

With the dramatic changes that have been taking place in the business cycle in recent years, the strengthen-ing of strategic IT investment has become increasingly vital to maintaining competitive advantage. However, at most fi rms, operation and maintenance costs account for around 70 – 80% of total IT lifecycle costs, making it diffi cult for these fi rms to fi nd the funds needed for strategic IT investment.NTT DATA Getronics provides a total solution via our nationwide service network and our highly skilled and knowledgeable engineers, covering everything from IT infrastructure deployment through to maintenance and management, thereby helping our customers to keep their ICT environment in an optimal condition.

A Nationwide Service Delivery Network in Japan

■Help-desk service

■ System / network remote monitoring and maintenance service

■Onsite CE maintenance service

■ IT infrastructure procurement, deployment、   installation and setup service

To be a support partner you can rely on

NTT DATA Getronics provides centralized, SPOC (Single Point

of Contact) type help-desk service for queries and problem

reporting. Our expert, dedicated technicians implement

management of incidents, problems, confi guration, modifi -

cations, service level, etc., using an ITIL-based best-practice

approach. The deployment and utilization of a self-service

web portal that helps users to optimize their IT usage is also

available as an optional service.

◇ On-site help-desk service

◇ Remote help-desk service

◇ Provision of help-desk service on behalf of equipment  manufacturers and vendors

Helping to ensure that our customers’ IT infrastructure is able to forestall problems before they occur

We provide support to ensure stable, reliable operation of

the systems and networks used in our customers’ businesses.

System maintenance service is provided 24 hours a day, 365

days a year, using help-desk service and remote monitoring.

◇ Help-desk and incident management service

◇ Remote monitoring service

◇ Remote maintenance service

The IT partner you can rely on when things go wrong

NTT DATA Getronics’ customer service engineers provide

painstaking maintenance service in accordance with custom-

ers’ needs. With a dedicated staff of engineers assigned to

our Japan-wide network of service locations, we are able to

provide prompt call-out service and implement timely repairs

when a problem occurs. For everything from the PCs, PC-

servers and other ordinary ICT equipment making up the

customer’s ICT infrastructure, to special-purpose devices such

as ATMs, we implement smooth, effective maintenance and

service provision, tailored to the needs of individual environ-

ments and individual customers, with restoration of normal

operation being the key priority. Service provision covers

both NTT DATA Getronics onsite-CE and our partner com-

pany service networks.

As an ICT partner providing service that exceeds customers’ expectationsNTT DATA Getronics provides a total solution covering all

environments and customer needs, from the decision as to

which devices to adopt, right through to operation. The nec-

essary equipment is prepared promptly and in a coordinated

manner, and operation verifi cation testing is performed after

installation.

◇ Remote monitoring service

◇ Remote maintenance service

◇ Help-desk and incident management service

Service locations in Japan

Service location

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Support

Our Culture

NTT DATA Getronics sponsors a wide range of charitable, cultural and sporting activities as part of its CSR (Corporate Social Responsibility) efforts, and takes pride in being a good corporate citizen.Camillo Olivetti, the founder of Olivetti summed up his business philosophy by saying that “it is people that deserve the most respect; no matter what period you are living in, it is never accept-able for technology or objects to be accorded more respect than people.” This attitude has been consistently held to from the era of Olivetti Corporation of Japan, our previous incarnation, right down to the present day.

A Good Corporate Citizen Making a Positive Contribution to Society

Sponsorship for “the Art Exhibition of Disabled Children and Adults”“The Art Exhibition of Disabled Children and Adults”, organized

by the Japan Society for Disabled Children, was fi rst held in 1982.

NTT DATA Getronics has been one of the corporate sponsors for

“the Art Exhibition of Disabled Children and Adults” ever since

the fi rst Exhibition in 1982.

Our company also awards “the NTT DATA Getronics International

Prize” for outstanding works shown at the Exhibition.

Service locations in Japan

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Prof ileCorporate Name NTT DATA Getronics Corporation Head Offi ce Hibiya U-1 Building 7F, 1-1-7 Uchisaiwai-cho, Chiyoda-ku, Tokyo 100-0011, Japan Tel: +81-3-5157-7811Established September 21, 1961 President Hidefumi TsukamotoCapital 490 million yen Shareholder NTT DATA Corporation (70%) Getronics Finance Holdings B.V. (30%)Employees 608 (as of April 1, 2017)Offi ce locations Kawasaki Offi ce Cube Kawasaki Building, 1-14 Nisshin-cho, Kawasaki-ku, Kawasaki-shi, Kanagawa 210-0024, Japan Tohoku Branch Iwate-seikei Building 3F, 3-7-1 Chuodori, Morioka-shi, Iwate 020-0021, Japan Kanto Branch 1640 Motoyoshida-cho, Mito-shi, Ibaraki 310-0836, Japan Metropolitan Branch Seichi Building 1F, 3-22-5 Fujimidai, Kunitachi-shi, Tokyo 186-0003, Japan West Japan Branch 3-25-8 Tarumi-cho, Suita-shi, Osaka 564-0062, Japan

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History September 1961 Olivetti Corporation of Japan established by Olivetti, an Italian company.

March 1998 Major shareholder changed from Olivetti to Wang Global, an American company.

July 1999 Major shareholder changed from Wang Global to Getronics, a Netherlands company.

January 2000 Company name changed to Getronics Olivetti Japan, Ltd.

April 2002 Company name changed to Getronics Japan, Ltd.

    May 2007 Major shareholder changed from Getronics to NTT DATA Corporation.

        Company name changed to NTT DATA Getronics Corporation.

Group Companies Ex's Annex, Inc.

Certifi cations Cisco Gold Certifi ed Partner

      •Advanced Enterprise Networks Architecture Specialization

      •Advanced Collaboration Architecture Specialization

      •Advanced Data Center Architecture Specialization

      •Advanced Security Architecture Specialization

      •Advanced Video Specialization

      •ATP - Identity Service Engine

     Microsoft Partner Network

      •Silver Datacenter

      •Silver Midmarket Solution Provider

NTT DATA Getronics has been awarded ISO/IEC 27001/JIS Q 27001 Information Security

Management System (ISMS) certifi cation.

(Certifi ed locations: Head Offi ce, Kawasaki Offi ce and Ariake Logistic Center)

ISMS Certifi cations

*The NTT DATA Getronics company names, product names and service names given above are the trade names, trademarks or registered trademarks of

NTT DATA Getronics in Japan. The company names, product names and service names of other companies given above are the trade names, trademarks or

registered trademarks of the other companies concerned.

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NTT DATA Getronics CorporationHibiya U-1 Building 7F, 1-1-7 Uchisaiwai-cho, Chiyoda-ku, Tokyo 100-0011, JapanTel: +81-3-5157-7811www.nttdata-getronics.co.jp