OB I unit 1

8/7/2019 OB I unit 1

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8/7/2019 OB I unit 1


Meaning of Mgmt

InputsBasic, ResourcesMen, MC,Materials Money,Methods, Mkts

Fundas / FunctionsProcess

P O A C

Output

Goals- Indl.- Group- Orgl.

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MANAGERIAL ROLES Henry Mitzberg

Interpersonal Head, Leader, LiaisonInformational Monitor, Dissemination,

Spokesperson

Decisional Entrepreneur, Trouble shooter,Resource allocater, Negotiator

MANAGERIAL SKILLS Robert Katz

TechnicalHuman

Conceptual

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ORGANISATIONFeatures : Conscious Grouping of People

Purposive CreationCoordination of Activities a StructureRational Decision Making

Types : Based on Function / Purpose(Economic, Political, Service)

Based on Primary Beneficiary(Business, Society, Mutual Benefit)

Based on Compliance(Coercive, utilitarian, Normative)

Significance of ORGN. Formed for 3 REASONS- Limitations of Individuals- Social Reasons- Material Reasons

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Nature of OB :

1. A field of Study2. Interdisciplinary

3. Applied Science4. Normative value centered5. Humanistic, optimistic

6. Oriented towards org. objective7. Total systems approach

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Effective vs Successful Manager

Fred Luthens AVE S E

Tech. 32 13 19Conceptual 29 28 44People 20 11 26Network 19 48 11

Mgrs to work HARD or SMART ?

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ORGANISATION BEHAVIOUR

DEF : 1. Field of study that investigates the impact of Individuals, Groups & Structure on Behaviour within

the orgn for the purpose of applying such knowledgetoward improving an organisation effectiveness.

- Study Indl, Gr & Str Behaviour impact in the orgn.- Knowledge gained to make orgn. More efffective

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2. OB is directly concerned with the understanding,prediction & control of HB in 0

Which Variablesare imp ?

How strong theyare ?

How do theyInterrelate ?

What patterns of B Present ?

What is theCause-EffectRelationship

What solutionsare possible ?

Which variablescan be influenced

How can they beinfluenced

PROBLEM PREVIEW

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FUNDAMENTAL CONCEPT/ BASIC ASSUMPTION OF OB

1. INDIVIDUALs DIFFER. THEY DIFFER AT DIFF. SITUS.2. WHOLE MAN CONCEPT

What U Have ? What U Are ?3. BEHAVIOUR IS THE EFFECT OF A CAUSE4. HUMAN DIGNITY5. ORGN. IS A SOCIAL SYSTEM6. MUTUAL INTEREST7. HOLISTIC

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SCOPE OF OB

INTRAPERSONAL Personality, Attitude, PerceptionLearning, Motivation, Job Sat.

INTERPERSONAL Group Dynamics, Leadership, Comn., TA,

Ego, ConflictORGANISATIONAL Structures, Design, Control, Culture

IS B Predictable ?Consistent but still differIntuition Vs Systematic Study

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O.B. STUDY = THEORECTICAL FRAMEWORKS

1. COGNITIVE FRAMEWORK

Understanding of particular & selective elements of Thoughts2. BEHAVIOURISTIC FRAMEWORK

Response to stimulusBehaviour is an effect of a cause

3. SOCIAL LEARNING FRAMEWORKPeople are Self Aware & Engage in purposeful B

MANAGEMENT, MANAGER = English WordFirst used by Williams Shakesphere in 1588In the play Love s Labour LostSpaniard character Don Arnado says

Your Manager is in Love

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TECHNOLOGY WAVES

1780 1840 Steam Power Indl. Revolution1840 1890 Rail Power Rail roads1890 1930 Electric Power

1930 1980 Petro Power Automobile Revolution1980 2000 ICT Power ICT Revolution

Demerits of ICTDownsizing, Blues Loss Whites Gain Health Issues, Family

Probs, Retire at young Age Mid Life Agony, Security /Privacy Issues Nacked on the Net.

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CHALLENGES & OPPORTUNITIES FOR OB

IMPROVES QUALITY & PRODUCTIVITYIMPROVES PEOPLE SKILLSHELPS MANAGE WORK FORCE DIVERSITY

MANAGE CROSS CULTURAL DIF. IN GLOBALISn.EMPOWERING PEOPLESTIMULATE INNOVATIONBRING IN CHANGE & DEV.

COPING WITH TEMPORARINESSHANDLE FLEXI WORKFORCE

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CONTRIBUTE DISCIPLINE TO OBOB is an APPLIED BEHAVIOUR SCIENCE

Sociology, Psychology, Socio Psychology,

Anthropology, Political Science

Micro Indl. MacroMacro

Macro

OB MODEL

Dependent variables : Productivity, Absenteeism,Turn over, Job Satisfacion

Independent variables : Influence dependentvariables & effect OB

Stage 1 : Indl. Gr. Org. Level

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Stage 2 OB MODEL HumanOutput

ProductivityAbsence TurnovJobSatisfaction

HR policies &Procedure

CHANGE &

DEV

Org.Culture Org. S&D Org. Tech.

Stress

Gr. D.M. Leadership

Comn.

Other Gr.

Gr. Str. Workteams

Power &Politics

Conflict

Biogra

Chars.Personality Perception

Values &Attitudes

MotivationIndl.D.M.

AbilityIndl. LearningHUMAN

INPUT

ORGNLEVEL

GROUPLEVEL

INDL.LEVEL

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HISTORICAL EVOLUTION OF OB

I Early Practises

1. Adam Smith 17762. Charles Babbage 1832

Div. Of L time, wastage, skills, matching3. Robert Owen 1789

II CLASSICAL ERA1. Frederick W. Taylor 19102. Henry Fayol 1914 Principles of Mgmt.

3. Max Weber Structural Theory Bureaucracy4. Social Man Theory Mary Parker Follett Indl. & Gr.Behavior5. Chester Bernard 1927 Social System

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III BEVIOURAL AREAWelfare secr. HRM

1. Indl. Psychology Hugo Munsterberg 1913 psychological Testsfor S, T, M2. HR Theory

Hawthrone Studies Elthon Mayo 19273. Dale Carnegie 19304. Abraham Maslow5. Douglas McGregov6. Behavioural Science Theory

Jacob Morena Sociometry Gr. Interactions7. B.F. Skinner B Modification T Progs & Rewards8. Fred Fielder Situational Leadership9. Fredrick Herzberg Job Redesign, Enrichment10. Hackman & oldham Perf., Job Satisfaction

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Recent Trends Impact on OB

TQM

ReengineeringBenchmarkingEmployee EmpowermentLearning Orgn. Adaptive, Generative

Types : Knowing, UnderstandingThinking, Learning

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INDIVIDUAL BEHAVIOUR1B is observable & Measurable activity of human being.

- Response to a stimulus OREffect of a cause

Behaviour based on Internal Feelings1. S R Model2. S O R Model

The Organism / Person performs the function of mediating I.e. Scanssurroundings

3. S O BSitu Person Behaviour

Situation

Input

Sensation Info

Receiver

Perception | Cognition | D.M. Central

Info ProcessAction

Feed back

Cognition(Justifying)

Thinking Reasoning Solving

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Behaviour influencing Factors (Foundation of IB)

ExternalEcoSocial

CulturalPoliticalLegaltechno

PersonalAgeSex

EduAbilityMartialNo. of Dep

ORG. SysPhysical faciOS & D

LeadershipRewards

PsychologicalPersonalityPerception

AttitudeValuesLearning

Performance & Indl. Dev.

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Five Anchors of OB1. Multidisciplinary Anchor:

OB is an interdisciplinary subject including Psychology, Sociology, Anthropology,Political Science, Economics. Recently Communication, IT, Marketing areas alsocontributed to the OB.

2. System Research Anchor:

Collects data scientifically by formign research questions and hypothesis aretested.

3. Multiple Levels Anchor:Studies HB at Individual, Group and Organizational levels.

4. Open Systems Anchor:Organization operates in an open system influenced by all the stakeholders andenvironment forces having impact on the Organization and Behaviour of people.

5. Contingency Anchor:An action may have different consequences in different situations.

No single right answer in all situations.

Documents

OB I unit 1