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1 Fremtidens arbejdsplads People & Culture Direktør, ISS Finn Vestergaard

People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

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Page 1: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

1

Fremtidens arbejdspladsPeople & Culture Direktør, ISS

Finn Vestergaard

Page 2: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

Source: CIFS, 2016,

Finn VestergaardHead of People and Culture, Global Operations, ISS A/S

Previous roles

Head of People and Culture, EMEA, ISS

Head of People and Culture, Americas, ISS

Head of People and Culture, Northern Europe, ISS

Human Resource Director, ISS Denmark, ISS

Human Resource Director, Radisson SAS

Different roles within operations and business development in defence and insurance

Education

Master of Public Administration (MPA), Copenhagen Business School

Executive Programme, Harvard Business School

Page 3: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

Source: CIFS, 2016,

Human Resources

What my colleagues think I do What my friends think I do What Operations think I do

What Finance think I do What I think I do What I really do

Page 4: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

medarbejdere

488,94680bnomsætning i 2017

sprog130+

lande

74

Page 5: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

5

m critical

space

1,000,00010m+

mennesker møder

vores integrated

services

måltider serveret

hver dag

1.8m2

Page 6: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet
Page 8: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet
Page 9: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

Konklusioner baseret på mere end 7 års arbejde med ISS 2020 Vision i samarbejde med Institut for Fremtidsforskning

2011 2013 2014 2015 2016 2017

ResearchCIFS megatrends

& industry research

SurveyAppr. 4.500 FM/CRE

professionals (with IFMA,

CoreNet Global & IAOP)

Interviews60 subject-

matter experts

og mange andre…

Page 10: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

Technologybreaking down

barriers

Workforce becoming more diverse and

mobile

Increasing need for specialists

Fremtidens arbejde er mere omskifteligt, usikkert, komplekst og tvetydigt. Forandringerne drives af…

Page 11: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

Workers

have access to

technology as

powerful as

companies offer

and better

adapted to

individual needs20 - 30 % work

as freelancers

“Free agents”

and “casual

earners” do so

out of choice

Workers

want to

“Choose

their own

adventures”

Workers

change jobs

10-15 times

during their

career

Millennials job

security comes

from owning

own business

Talent er et “sælgers marked”

Page 12: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

More people will

be joining

companies and

finding work that is

a manifestation of

their personal

value sets, rather

than for money or

satisfaction.

Talenter efterspørger identitet og udviklingsmuligheder

As boundaries

blur between

private and

personal life,

more individuals

crave a

meaningful

association

Only

25% feel connection

to mission

Only 1/3feel engaged

at work

Page 13: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

1900

1940s

1960s

1990s

2020s

Taylorist office Bürolandschaft office

Activity based office

Experience based office

Corporatist office

Arbejdspladsens evolution

Page 14: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

14

Fremtidens medarbejdere

Over 50% of desk are

empty at any one

point in time

1,3 bnThe number of

mobile workers

– equalling 37%of total

workforce

60% of

decision

makers:

need for office

space is

decreasing

Page 15: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

Arbejdspladsen udvides

The office Coworking Public placesWorking from

home

Page 16: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

HR CRE

IT

Nedbryde barrierer

mellem funktioner

Behov for at bygge

et nyt økosystem

for at skabe

fremtidens

arbejdsplads

Et stærkere samarbejde

Page 17: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

Workplace Experiences

Page 18: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

Workplace of the Future

Page 19: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet
Page 20: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet

Human Resources

What we should (also) be doing

Page 21: People & Culture Direktør, ISS Finn Vestergaard - CBS Executive … · 2018. 9. 5. · CIFS megatrends & industry research. Survey. Appr. 4.500 FM/CRE professionals (with IFMA, CoreNet