Common Service Portal (Government of Gujarat)

(Government of Gujarat)Digital Gujarat Portal

By NIC

CSC ?Go to the URL :- www.digitalgujarat.gov.in- . - . - () .

A

.Service , .Service(A), Revenue(B)or Panchayat (C)

ABC

CSC ? (A) .

A

. user name password Login (A) . Click For New Registration (Citizen) link (B) .

AB

CSC Registration ?Online Registration .

registration , . Save button (A) registration process . (OTP) one time password . Online Registration page with Citizen details

A

(A) confirm (B) .. registration . Confirmation Code for mobile number verification

BA

Update (A) . . Online Registration Stage2.

A

..Screen 3.5:- Citizen Profile Page.

? Registration . registered login , Request a New Service link (A) . .

A

:

. .. : Non-Creamy Layer Certificate Non-Creamy Layer Service . . Continue To Service button (A) List of supportive documents required to apply for the service.

A

Request ID and Application No. .Continue button (A) .

A

Next (A) .

A

next . (B). Previous button (C) ..

BC

. ... :- Residence Proof, Identity Proof, Income Proof, Caste Proof, Relationship Proof and the users photograph. declaration (A) . (B)

AB

. Screen 4.8:- Application form of Non-Creamy Layer Certificate.

Screen 4.9:- Payment .1)E-Wallet2)Payment Gateway E-Wallet . Send OTP one time password .

A

Payment Confirm . Button (B)

B

? . Digital Locker Link (A).Screen 5.1: Citizen Dashboard

A

Digital Locker Page

CEDABF

Identity Proof, Residential Proof, Birth Proof , Document Group (A) .. (B). .(C).Browse . (D). upload (E). .(F).

E-wallet ?E-wallet payment .E-Wallet . E-Wallet . E-Wallet specific . E-Wallet E-Wallet link (A) .

Screen 6.1: Citizen Dashboard

You will be redirected to the E-Wallet page as shown in the screen 6.2.

Screen 6.2:- E-Wallet Page

AB Pay Application Fee .(A). Transaction Transaction History button (B) ..

Screen 6.3:- Transaction History Page

ABCDE E-Wallet (A) .Transaction From Date (B) To Date (C) Show Transaction History .(E)

Office Login (Operator)

How Do I Open A Portal?Open Digital Gujarat portal https://www.digitalgujarat.gov.in/Select the city from the list shown in Pop-up window

Click on Login -> Office Login link. This screen will be displayed.Enter valid username / password / captcha to login into the portal.

How Do I view applications submitted by Citizens?

Under Application category, there are multiple menus. You can view application entry screen by clicking on Application Entry which consists of basic user fields i.e. Type of certificate, Full name, Address etc.

Please enter the details on behalf the Citizen. When Citizen visits JSK or nearest ATVT center, verifies the details of citizen. Once the details are verified, enter the details of application like Name, surname, Mobile etc. Also, enter the information related to services like No of days required to complete the service request, End date of disposal, service type, service name etc.

How do I verify Citizens?You have to verify the details of a citizen who doesnt want to enter ADHAAR details or doesnt have ADHAAR card. Citizen needs to visit JSK or ATVT center for verification of his/her profile details in above case.You can check the identity proofs for example EPIC / Ration Card / BPL, which are physically provided by the citizen. Citizen has to carry the one of the original identity proof(s) with him/her at ATVT or JSK center. Note Once operator has verified the details of a citizen, the profile creation process for the citizen will be completed. Citizen may apply for any services available on Portal from Internet itself then after.

Similarly operator can send / receive / close / search the applications from Application Menu, as shown in below snapshots.

How do I manage Citizen Applications?In citizen menu, these are the services available. Select the service as per the citizen application status.

Select the application from list shown in the table or enter the application request no. in text box and click on ShowClick on Receive button to receive the application of Citizen from this menu.

The applications received over JSK / ATVT center OR received online from citizen will be accepted here.

Once application is received, send to higher authority for further processing.Enter the certificate no OR scan the Barcode to get the details of the application.

Application can be sent to lower authority if anything is to be corrected in the request details. Fill the information in Service detail entry menu screen to send it to higher OR lower authority for appropriate actions.

How do I Dispose completed Applications ?

Applications which are successfully completed and approved will be disposed by from here.

How Do I approve Citizen Profile ?

Profiles of citizens are searched through e-mail and approved from here. This is the same option which is also available in Application menu. Select the profile from available result which is displayed after query and approve / reject it from the screen.

How do I Add Money to Citizen Wallet ?Citizen can deposit money into his/her e-Wallet by paying the cash directly to JSK / ATVT center.Citizen has to provide his/her e-mail id for this.