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Primo 73
Primo 81
Primo 91 Firmware Recovery Guide
Prepared by MSI NB FAE Team | Version: 1.0 | Date: 2013/08/15
Primo 73, 81 & 91 – Firmware Recovery Guide | 1
I. Source package download and tool installation (MSI recommends Windows 7 for
firmware tool installation)
1. Download firmware package from MSI Primo 73, Primo 81 and Primo 91 page.
Primo 73:http://www.msi.com/product/windpad/Primo-73.html
Primo 81:http://www.msi.com/product/windpad/Primo-81.html
Primo 91:http://www.msi.com/product/windpad/Primo-91.html
2. Extract file PhoenixSuit1.0.6.zip and find PhoenixSuit_EN.
Primo 73, 81 & 91 – Firmware Recovery Guide | 2
3. Execute PhoenixSuit_EN and press ”Next” button.
4. Select installation folder and press “Next”.
Primo 73, 81 & 91 – Firmware Recovery Guide | 3
5. Confirm installation and click the “Next”
6. Use ”Device Driver Installation Wizard” and click ”Next” to continute.
Primo 73, 81 & 91 – Firmware Recovery Guide | 4
7. Press “Install the driver software anyway” in Windows Security.
8. Click ”Finish” to end the installation.
Primo 73, 81 & 91 – Firmware Recovery Guide | 5
9. Click “Close” to exit the installer.
Primo 73, 81 & 91 – Firmware Recovery Guide | 6
II. Firmware Recovery
1. Execute ”PhoenixSuit” as below.
2. Move to “Firmware” tab and use “Image” button to select “XXXX.img”.
Primo 73:N71J.img
Primo 81:N821.img
Primo 91:N913.img
Primo 73, 81 & 91 – Firmware Recovery Guide | 7
3. Long press the power key at least 10 seconds to power off the device.
4. Release “power key” after the system shut down (For now, Do NOT connect to
PC)
5. Press “Volume +” and do NOT release it.
6. Keep pressing “Volume +” button and connect to PC through USB2.0.
7. Keep pressing “Volume +” button and push 5 times on “power” key. ( Please make
sure “Volume +” and “power” are pressed together when you push the fifth time on
“power” key)
8. Release all key which are pressed and the device should start the auto upgrade
process. (If the upgrading didn’t start, please repeate the steps 3~7)
Primo 73, 81 & 91 – Firmware Recovery Guide | 8
9. Does mandatory format? Please select ”Yes”.
10. Are you sure to force format? Please select “Yes”.
Primo 73, 81 & 91 – Firmware Recovery Guide | 9
11. Firmware update is starting.
12. Upgrade firmware succeed. Click the “OK” to end process.
Disconnect the PC and tablet first. And we can restart our system.