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Subject: Re: Consignment -69134220293 Blue Dart - Feedback for Arun 20140708141313

From: Saurabh Kumar (s_kumar4y@yahoo.co.in)

To: DipaR@bluedart.com; RanjaniR@bluedart.com; AniruddhaD@bluedart.com;

Cc: YogeshD@bluedart.com; TariniU@bluedart.com; SoniyaN@bluedart.com; GanapathyE@bluedart.com;

Date: Tuesday, 8 July 2014 2:53 PM

Dear Ma'am

Thanks,But unfortunate part is, after 13th that materiel is not required to us.Hence i amcancelling the order with our subvendor. With Regards

Saurabh Kumar

On Tuesday, 8 July 2014 2:42 PM, "DipaR@bluedart.com" <DipaR@bluedart.com> wrote:

Dear Sir

We thank you for your mail and noted the content.

Please be informed that we have designed our network keeping “law of the land” in mind where all notified packages need to travel thru regulatory clearanceso that the package is not seized en route for violating the process.

The said package is in our network and delivery is expected by 16th of July. We will monitor the same and will give you next update on 10th July.

We thank you for your understanding,

Regards

Dipa Roy │ Senior Regional Manager, Customer Service , East│ Blue Dart Express Limited

Kanak Bldng, 41 J L Nehru Road Kolkata-700071, India.

' +91 33 22881234 │ F +91 33 22881894 │ * DipaR@bluedart.com │ www.bluedart.com

From: Saurabh Kumar [mailto:s_kumar4y@yahoo.co.in] Sent: Tuesday, July 08, 2014 2:16 PMTo: ANIL KHANNA /MD /HO HQC/M.D; YOGESH D /FIN/HO HQC/F.D; Marketing; SONIYA N /CS /BOM HQC/SR.RM; DIMPY /CS /DEL NRO/R.MGR; GANAPATHY /CS/MAA /SR.RMSubject: Consignment -69134220293 Blue Dart - Feedback for Arun 20140708141313

Consignment -69134220293 Dear Ma'am Above consignment booked on 5th from Varanasi ( UP) to Chhapra (Bihar).Now as per currentstatus materiel reached at delhi .We are not able to understand why this material comes to delhi,whereas varanasi to chhapra distance is 5 hour (by train) and Blue dart already have servicelocation .This is very unfortunate and unplanned way of working. We request kinldy confirm the exact date of deliver the goods.

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With Regards Saurabh Kumar9717011451Disclaimer:This message is confidential and is intended for the addresse, and may also be privileged. Any unauthorized disclosure,copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action.This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or ommissionsin the contents of the message.