Whom It May Concern

This is to certify that Miss Priya Agarwal D/o Mr. Ajay Kumar

Agarwal is the bona fide student of Disha Institute Of Science And

Technology, Nehtaur Road, Dhampur in Two year degree course of M.B.A.

2009-11.

Dr. S.C.Jain

(Prof. & Dean)

Declaration

I hereby declare that the research project entitled “Employee job

satisfaction in D.S.M. ” have completed on my own efforts under the

guidance of Dr. S. C. Jain.

I hereby declare that this project is my original work.

Jyotsna RajputMBA 4th SemRollNo: 0930670014

ACKNOWLEDGEMENT

It gives me immense pleasure to place my Research Report “Effectiveness

of training and development activities on workers performance in Dhampur Sugar

Mill" before my examiners. The need for this research was felt because

communication has been accepted as one of the important source in the human

society.

I Am Very much thankful to Dr. S.K Gupta Director (P& d),Dr. S.C. Jain

Dean and (project guide) for giving me the chance to do the project.

My sincere acknowledgement and over riding debt is to my project guide

Mr. Subhash Rana (H.R. Manager),who provide me with the time and inspiration

needed to detail out this research. He, as ever should be thank for his continuous

and untiring support. I also express my sincere thanks to all respondents, who

have provided me the required information and valuable feedback for completing

this research report.

Finally, I crave the faculty members of the indulgence to communicate the

deficiencies in the effort. I shall be grateful obliged to my examiners for

comments and their valuable suggestions for further improvements.

PRIYA AGARWAL MBA 4th Sem

RollNo: 0930670024

PREFACE

In the context of many professions and occupations this may be referred to

as professional development. Training refers to the acquisition of knowledge,

skills, and competencies as a result of the teaching of vocational or practical skills

and knowledge that relates to specific useful skills. It forms the core of

apprenticeships and provides the backbone of content at technical colleges and

polytechnics. In addition to the basic training required for a trade, occupation or

profession, it is recognised today that there is need to continue training beyond

qualifications to maintain, upgrade and update skills throughout working life.

A similar term used for workplace learning to improve performance

is training and development. Such training can be generally categorized as on-the-

job or off-the-job. On-the-job describes training that is given in a normal working

situation, using the actual tools, equipment, documents or materials that they will

use when fully trained. On-the-job training is usually most effective for vocational

work. Off-the-job training takes place away from normal work situation which

means that the employee is not regarded as productive worker when training is

taking place. An advantage of off-the-job training is that it allows people to get

away from work and totally concentrate on the training being given. This type of

training is most effective for training concepts and ideas.

Physical training is more mechanistic: training programs develop specific

skills or muscles with a view to peaking at a particular time. A field of training

often used in sports is autogenic training.

In military use, training means gaining the physical ability to perform and

survive in combat, and learning the many skills needed in a time of war. These

include how to use a variety of weapons, outdoor survival skills, and how to

survive capture by the enemy, among others. See military education and training.

CONTENTS

Page no.

INTRODUCTION 1

TRAINING AND DEVELOPMENT 2-33

OBJECTIVE 34

DHAMPUR SUGAR MILLS

COMPANY PROFILE 35-50

RESEARCH METHODOLOGY 51-52

ANALYSIS AND INTERPRETATION 53-64

FINDINGS 65

LIMITATION 66

SUGGESTIONS 67

CONCLUSION 68-69

BIBLIOGRAPHY 70

ANNEXURE

QUESTIONNAIRE 71-72