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The Impact of Employee/Worker Motivation On the total Organizational

Performance (A Stuy of !electe manufacturing companie! in "u#ai $ree zone% &AE'

Prepare $or

Dr. Patricia

Su#mitte "ate

16-01-2015

Prepare )y

Faiyza Mahmood Ahmad F1415001778

Amal Hassa F1415001777

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A!stract

"#r $%s%arch #d%rta&i' is a!o#t ho( )tisalat *#stom%r cosid%ratio is+ir%s th%ir r%+r%s%tati,%s ad

(hat ar% th% ro#ti%s th%y #s% to &%%+ th%ir (or&%rs s+#rr%d (hich (ill %+ad th%ir %m+loym%t

#lillm%t.

/r#th !% told )tisalat coc%trat% i th%ir r%+r%s%tati,%s as th%ir irst sta'% o th% 'ro#ds that th%y

acc%+t that #lill%d ad ro#s%d (or&%rs (ill r%l%ct i cos#m%r loyalty.

/his %amiatio +a+%r (ill sho( som% moti,atioal syst%ms ad ho( a h#'% associatio as )tisalat (ill

%%c#t% th%s% moti,atioal strat%'i%s.

A #lillm%t r%,i%( (hich !%% r%+li%d !y )tisalat cli%t mid a y%ar a'o to #atiy th% l%,%l o

r%+r%s%tati,%s #lillm%t i )tisalat i(ard cli%ts.

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/a!l% o *ot%ts

trod#ctio................................................................................................................................................. 1

Statement of pro#lem............................................................................................................................2

O#*ective! of the !tuy..........................................................................................................................

+e!earch ,ue!tion!...............................................................................................................................

Hypothe!i!..............................................................................................................................................

Scope of the Stuy................................................................................................................................ .

$%,i%( o r%lat%d 3it%rat#r%........................................................................................................................ 4

Theoretical frame-ork..........................................................................................................................7

$%s%arch M%thodolo'y.............................................................................................................................. 10

$%s%arch D%si'....................................................................................................................................10

In!trument for ata collection............................................................................................................11

Metho of "ata .ollection..................................................................................................................11

#mmary o idi's disc#ssio ad r%comm%datios...........................................................................11

"i!cu!!ion on fining!.........................................................................................................................11

*ocl#sio.................................................................................................................................................1

$%comm%datios..................................................................................................................................... 14

$%%r%c%s.................................................................................................................................................15

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Introuction

Attracti,% com+%satio has !%% o#d d#ri' th% tim% to !% o% o th% t%chi#%s th%

associatio ca 'ras+ to a!ricat% th%ir r%+r%s%tati,%s +%rormac% ad a++ro+riat%ly 'ro( th%

associatios +rod#cti,ity. Mor%o,%r (ith th% +r%s%t o,%rall iscal %am+l% most dir%ctors o (or& ha,%

com+r%h%d%d th% +ath that or th%ir associatios to !attl% a!sol#t%ly th% +%rormac% o th%ir d%l%'at%s

'o%s ar i choosi' th% achi%,%m%t o th% associatio. " th% oth%r had +%rormac% o a'%ts i ay

associatio is cr#cial ot oly or th% im+ro,%m%t o th% associatio also or th% ad,ac%m%t o

idi,id#al s+%cialists.

/h% +%rormac% o %m+loy%%s has %d%d has (o#d #+ ,ital i ,i%( o th% 'ro( coc%r o

h#ma r%so#rc%s ad (or& %%r'y ac%s a!o#t th% l%,%l o yi%ld 'ot rom r%+r%s%tati,%s i li'ht o +oor

+aym%t. /his +%rs+%cti,% is i li&% ma%r a social coc%r ad is im+%rati,% to +%rc%i,% iss#%s that ar%

'ott% i c#rr%t s%tti' d#% to %motiol%ss attit#d% o !oss to maa'% th%ir (or&%rs !y com+%sati'

th%m (%ll to 'ro( th%ir +roit . ,i%(+oit o this this st#dy tri%s to r%co'iz% th% im+act that im+#ls%

has o ill#strati,% +%rormac% to addr%ss iss#%s risi' #+ o#t o moti,atioal syst%ms i d%iiti,%

s%tti's.

/h% #d%r+i%d th% s#s+icios that r%+r%s%tati,%s t%d to +%rorm mor% r%asoa!ly i th%ir

(a'%s ar% r%lat%d to +%rormac% (hich is ot coc%trat%d aro#d idi,id#al slat or +r%#dic% y%t o

tar'%t a++raisal o a d%l%'at%s a#th%ticity. D%s+it% th% (ay that %( arra'%m%t o m%as#ri'

occ#+atio +%rormac% has !%% mad% (h% all is said i do% th% s+%ciic t%chi#% +ic&%d

mo,%m%ts (ith th% sort o (or&. For accom+lishi' thri,i' associatio dia'rams assort%d m%thods to

ad,%rsary th%ir o%s ad or %t%di' th% +%rormac% o th% associatios.

A ot ,%ry may or'aizatios ac&o(l%d'% that th% h#ma (or& %%r'y ad %m+loy%%s o ay

associatio ar% its %ss%tial ass%ts (hich ca l%ad th%m to accom+lishm%t or i ot oc#s%d (%ll to rot.

l%ss ad #til th% d%l%'at%s o ay associatio ar% satisi%d !y it ar% +#sh%d or th% assi'm%ts

#lillm%t ad tar'%ts achi%,%m%t ad %'a'%d o% o th% associatio ca +ro'r%ss or achi%,%

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accom+lishm%t. All th%s% iss#%s call or i,%sti'atio att%m+ts so as to !ri' to oc#s ho( a l%'itimat%

+riz% +ac& ca sco #+ or s(ay (or&%rs to ma&% %l%,ati' +%rs+%cti,% to(ards th%ir occ#+atio ad

th#sly costr#ct th%ir +roit.

/h%r% ar% #m%ro#s or'aizatios i A) (hich 'i,%s 'r%at com+%satios y%t at th% sam% tim%

th%r% ar% #m%ro#s (hich 'i,% t%rri!l% com+%satio ad +oor (or&i' coditio. o th%r% %%ds a st#dy

to 'i,% a mid#l%ss a!o#t th% ,itality o 'r%at (or&i' air ad 'r%at com+%satios li&% im+%t#s%s

ad,ac%m%ts ad so o.

Statement of pro#lem

/h% 'r%at +%rormac% o ay associatio ad %m+loy%% moti,atio has !%% th% isid% o 'r%at

r%s%arch i th% lo( sit#atio. Ho( (%ll a or'aizatio moti,at%s its (or&%rs r%m%m!%ri' th%

iish%d o!%cti,% to accom+lish th%ir missio ad ,isio is o !asic coc%r. )m+loy%%s i !oth

o+% ad +ri,at% +ortio or'aizatio ar% !%comi' dyamically car%#l that s+ar&s a!ricat%

+roit. From th% %arli%r ad ta&i' o todays iacial %am+l% it is o!,io#s that th% +ac% o

ad,ac%m%t i o#r !#si%ss s#rro#di's sho(cas%s r%sh tro#!l%s st%+ !y st%+. Disr%'ardi'

th%s% o i,%sti'atio (or& has c%t%r%d to is+%ct th% im+act o d%l%'at% moti,atio ad

l%'itimat% +%rormac% i D#!ai. )isti' st#di%s i A) (%t or th% im+act o s+ar&s ad

cl%ali%ss o %m+loym%t +%rormac%. " th%s% st#di%s i A) ot ,%ry may s#r,%y%d th%

%%ct o )m+loy%%s is+iratio o a#thoritati,% ad%#acy o ass%m!li' s#!-s%'m%t o th%

%coomy. /o this im+act this st#dy %d%a,ors to o!s%r,atioally diss%ct ho( moti,atioal

istr#m%ts ca !% #tiliz%d !y ass%m!li' irms as a +art o D#!ai r%% zo%s to ad%#at%ly

d%t%rmi% +las or d%,%lo+m%t ad im+ro,%m%t.

O#*ective! of the !tuy

/h% '%%ral o!%cti,% o th% st#dy is to r%s%arch th% s+ot o %th#siasm i %t%di' +ro'r%ssi,% !%%it

amo' 'ath%ri' irms i D#!ai Fr%% 9o%s.

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/h% +artic#lar d%stiatios ar%:

/o r%,i%( th% %%ct o %m+loy%%s;(or&%rs im+#ls% o associatios do(ri'ht +%rormac%..

/o c%t%r th% s%'m%ts that ma#act#r% moti,atio o s+%cialists i a Ailiatio

/o r%,i%( th% r%latioshi+ !%t(%% %m+loy%%s;(or&%rs im+#ls% ad associatios do(ri'ht

+%rormac%

+e!earch ,ue!tion!

1. Ho( do%s %m+loy%% s+ar& im+act th% a''r%'at% a#thoritati,% +%rormac%