Reporte Dibella Group Alineada a #Iso26000

8/2/2019 Reporte Dibella Group Alineada a #Iso26000

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CSR RR

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the dibella group o compaie

Dibea GmbH/Dibea b.v./roinnen b.v.

CSR Reportacc. IS 26000

ClH

Dibea GmbH, Hamalar. 111, d-46399 Bochol

tel: +49 (0)2871-2198-0, fa: +49 (0)2871-2198-20, www.ibella.e

[email protected]

Dibea b.v./roinnen b.v., Hamelaroue 90, n-7121 JC Aale

tel.: +31 (0) 543 477 684, fa:+31 (0) 543 477 048, www.ibella.l

[email protected]


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the page ha ollow erve o pree he r

uaiabiliy repor o he dibella group ocompaie.

numerou iarou eviromeal a ecoomic eve over he pa ew year

(fukuhima, deepwaer Horizo, he ehma bakrupcy a Kyoo o ame ju a ew)

have iuce u o evelop our ow uaiabiliy irecive a rmly o erech hee

i our corporae philoophy. thi uaiabiliy repor erve o ocume he releva

oucome a reul.

the repor i aime a all group wih a iere i our ecoomic, ecological a ocial

perormace.

We eek o provie all ieree parie wih a clear picure a el-criical iormaio

cocerig our ecological a ocio-ocieal couc.

Wihi he area o corac eile, we are he r buie o compile a uaiabiliy

repor.

We relie or guiace o s 26000 wih regar o he elecio o core opic a he

rucure o reporig urig hi proce.

lie wih he Brula repor o 1987, we ierpre uaiabiliy o mea ha he

opporuiie o uure geeraio o aiy heir ee mu o be eagere a

a reul o he curre geeraio aiyig i paricular ee. he proce, we

ierpre uaiabiliy a a apec o he percepio o ocial repoibiliy, ee ahe repoibiliy o a orgaiaio or he coequece o i eciio a acio o

ociey a he evirome purua o s 26000.

the erm uaiabiliy a ocial repoibiliy are ue yoymouly i he repor.

reace

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RC 5

1.0 Cy RIl 8

1.1 Corporae porrai o he dibella group o compaie 91.2 Hiory 9

1.3 Buie moel 9

1.4 rouc 10

1.5 Key gure 10

1.5.1 mployee 10

1.5.2 sale 12

1.5.3 fiace 13

1.5.4 Crei raig 14

1.6 sraegic bee emaaig rom a poiive raig 15

1.7 Brache/ubiiarie 15

2.0 SRGy D ISI / G 16

2.1 Corporae miio aeme a value 17

2.2 Meaure aime a he ullme o corporae value 17

2.3 og-erm buie objecive 18

2.4 cological a ocial coequece o buie aciviie 19

2.5 depicio o el o aciviy o be erive rom hi 20

2.6 suaiabiliy a par o he corporae eciio-makig proce 22

3.0 RGS D RG CHI 24

4.0 IS 26000 26

4.1 A iroucio o s 26000 27

4.2 elevace o upplier 27

4.3 ts a fAtAd 28

4.4 sigicace o cericaio a liceig 29

5.0 RGISIl GRC 30

6.0 Hu RIGHS 32

6.1 due iligece 33

abe o Contents6.2 Aeme o criical iuaio 33

6.3 dicrimiaio a group requirig proecio 33

6.4 coomic, ocial a culural righ 34

6.5 Baic priciple a righ a he workplace 34

7.0 CDIIS ly 36

7.1 mployme a workig relaiohip 37

7.2 Workig coiio a ocial proecio 37

7.3 ccupaioal healh a aey 38

7.4 developme a raiig a he workplace 38

8.0 IR 40

8.1 Avoiace o eviromeal bure 41

8.2 suaiable uiliaio o reource 42

8.3 Climae chage miigaio 43

9.0 DC RS CDuC 44

9.1 Ai-corrupio meaure 45

9.2 oliical paricipaio wih repoibiliy awaree 46

9.3 fair compeiio 46

9.4 social repoibiliy wihi our phere o iuece 46

10.0 CuSRS/CSuRS 48

10.1 roecio, healh a aey o coumer 49

10.2 suaiable coumpio 4910.3 Cuomer ervice, complai a coic reoluio 50

11.0 RGIl Dl D IGRI uR IR 52

11.1 egioal iegraio 53

11.2 ucaio a culure 53

11.3 Job creaio a evelopme o capabiliie 53

11.4 developig echology a aciliaig acce o hi 53

11.5 Creaig properiy a icome 54

11.6 Healh 54

11.7 veme o he bee o he commo goo 54

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1.1 CRR RRI H DIll

GRu CIS

the dibella group o compaie, coiig

o he compaie dibella b.v., dibella

mbH a rolie b.v., upplie urable

corac exile uiable or iurial

proceig a ha are opimie or

uiliaio i he hoel iury, he

reaura/caerig iury a he

healhcare ecor hroughou urope.

thee iclue be hee, be lie, erry

goo a able lie.

1.2 HISRy

dibella b.v. wa eablihe a a

iepee commercial eerprie or

corac exile i he neherla i

1986 by parer o BMC arhael

mbH & Co. K. thi ep reule rom

he icreaig eire o a variey o weavig

mill cuomer o purchae mae-up

exile a wove abric rom BMC

iea o yar, becaue icreaigpreure o price i he neherla

wa begiig o make local proucio

o imple corac exile (e.g. be

hee) uproable. dibella ook over

he proucio o wove abric a be

hee accorig o cuomer-pecic

requireme a parameer i gyp.

the elivery o corac exile o duch

cuomer i carrie ou via he ewly

eablihe dibella b.v. i he neherla. orer o aciliae beer upply a

ervice o he erma-peakig regio,

dibella mbH wa eablihe i Bochol

i ermay i 1995, which ake care o he

iribuio regio o ermay, Auria

a swizerla o hi ay.

Buie aciviie were expae

o iclue he hoel exile prouc

group a he e o he 90. due o he

proouce, high qualiy requireme o

he arge group ivolve, he makig up o

merchaie ake place excluively wihi

urope. rolie b.v., eablihe i 2007,

orgaie he corac mauacurig o

hoel exile i i eirey.

rolie b.v. i a wholly owe ubiiary

o dibella b.v.

the gure a aa iicae wihi hi

repor are provie i ummary orm.

1.3 uSISS DlA he ime i wa eablihe, he

proucio o aricle by dibella b.v.

wa excluively carrie ou i gyp.

Meawhile he procureme o iem ake

place worlwie, wih ubaial value

beig aache o a parerhip bewee

proucer a dibella.

Curre mauacurer have alreay bee

1.0

Compan profe

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upplyig dibella or may year or eve

ecae.sigica iem are excluively procure

rom he releva proucio compaie.

the mauacurer prouce exile i lie

wih he pecicaio ipulae by dibella.

thee ecompa all prouc parameer

a proucio meho rom he bre

righ hrough o he makig up o prouc.

All mauacurig ep are coiuouly

moiore, wih check beig carrie ou

o ie by dibella employee, by iiviual

erue wih qualiy repoibiliie by he

mauacurer or by exeral auiig a

ipecio iiue.

wig o buie relaiohip i place

or may year ow, he eciio-maker

a he proucio ie are uciely

amiliar wih he pecicaio a qualiy

requireme o dibella.

1.4 RDuCS

he early year, aricle werepreomialy prouce or he healhcare

marke. creaig pricig preure

wihi he healhcare ecor le o margi

beig queeze. aiio, he qualiy

parameer wihi he healhcare ecor

were coiuouly owgrae. High-qualiy

merchaie wa le a le requely i

ema. sigica parameer like co

per ue a uaiabiliy were harly ever

ill ake io coieraio by he relevapurchaig eparme he purchae

price wa a ill i he crucial eciio-

makig crierio.

A he e o he 1990, dibella icreae i

aciviie wihi he hoel exile prouc

group, or which qualiy requireme

pecicaio are ar more rigorou. orer

o be able o aiy ucuaig ema

wihi he hoel marke, dibella ouource

he makig up o more a more aricle o

uropea ubcoracor. two aciliie i

he Czech epublic have alreay excluively

carrie ou work or he dibella group o

compaie or everal year ow.

spike i ema or proucio are brige

by way o aiioal parer aciliie.

1.5 Ky IGuRS

1.5.1 lyS

the ize o he workorce employe by hedibella group o compaie ha coiually

icreae or year. A pree, 25

employee are egage.

the average employme uraio ha alo

icreae i rece year. the ollowig

char illurae he average employme

uraio re over he pa ix year.

the char below repree he average

umber o employee per aum i he

orm o a ve-year overview rom 2006 o2011.

0

2

4

6

8

2006 2007 2008 2009 2010 2011

Years

Averageemploymentduration

inyears

AVERAGE EMPLOYMENT DURATION

fig. 1: Average employme uraio a he dibella group o compaie

Significant itemS are excluSively procured from

the relevant production companieS.

the Size of the workforce employed by the dibella group

of companieS haS continually increaSed for yearS.

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1.5.2 SlS

the ale gure o he dibella group o

compaie have exhibie orgaic growhice i eablihme. the iagram ha

ollow provie a graphic epicio o

he poiive ale re over he ve-year

perio rom 2006 o 2011. sale or 2011

are eimae a 19.5 millio.*

sale wihi he healhcare marke remaie

able, bu wihou ay growh, wherea

ale o aricle or he hoel iury, awell a he reaura a caerig rae

(HCA) reec eay growh.

the healhcare marke, which origially

accoue or 100% o ale a dibella, ow

amou o a ale hare o approx. 30%,

a he HCA marke ha exhibie

coiuou growh, by ow equivale o a

ale hare o approx. 70%.

1.5.3 ICS

sice he eablihme o dibella b.v., he

accumulaio o equiy ha bee rmlyereche wihi corporae policy. the

origial arge wa a equiy raio o 40

per ce. orer o achieve hi arge,

all pro were origially reivee i

reerve.

thi origial corporae policy i beig

coiue. the equiy raio by ow excee

40%.

2006 2007 2008 2009 2010 2011

Years

Sales

revenues

SALES REVENUES OF THE DIBELLA GROUP

0

5.000.000

10.000.000

15.000.000

20.000.000

fig. 3: sale reveue o he dibella group o compaie i millio

0

5

10

15

20

25

30

35

2006 2007 2008 2009 2010 2011

Years

Numberofemployees

AVERAGE NUMBER OF EMPLOYEES PER ANNUM

fig. 2: Average umber o employee per aum o he dibella group o compaie

* rior o he preparaio o he aual acial aeme

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1.5.4 CRDI RIG

aig i a meho ue o ae a

buie i a compreheive a uure-

oriee way wih repec o i uccea rik acor. Amog oher hig, he

reul erve o eermie crei erm

commeurae wih he rik ivolve.

the curre raig or he dibella group o

compaie by acial iiuio or he

2010 acial year i epice below:< 0}

df Volkbak raig caegory: 1d

saar & oor: AAA-BBB*

thee raig reul bear eimoy ohe prime crei aig o he dibella

group o compaie a alo illurae

i regh a cope or poeial.

thi poiive raig ehace he level o

raparecy a icreae he acial

laiue available o he buie.

1.6 SRGIC IS IG R SII RIG

aig alo provie iormaio o he

probabiliy o eaul, i.e. hey oreca he

egree o likelihoo ha buiee will be

able o mee heir payme obligaio o

heir creior promply a i ull i he

uure.

the aeme o Volkbak Bochol

e how a low likelihoo o eaul, o

exceeig 0.3%, or dibella.Beie curre equiy o 3.55 millio

(a a 31/12/2011), he buie ha acce

o ucie u rom hir parie.

furher yamic growh i hereore

aure.

1.7 RCHS/SuSIDIRIS

Beie buiee i he neherla

a i ermay, he dibella group o

compaie i alo repreee i frace.

aly, iribuio i carrie ou via dib ella

alia sAs.

dibella Mile a . will be eablihe

i dubai a he begiig o 2012. thi i a

joi veure wih a akiai rm a aeerprie rom he ie Arab mirae.

dibella i repreee i he ollowig

courie by way o iribuio parer

a coac pero:

gyp, Argeia, Chia, cela, Mala,

akia, orugal, swee, sloveia,

spai, he Czech epublic, kraie, uia

a he .s.

20062004 2 005 2007 2008 2 009 2010 2 011

Years

Totalamount

CHANGES IN EQUITY OF THE DIBELLA GROUP 2004-2011

0

500.000

1.000.000

1.500.000

2.000.000

2.500.000

3.000.000

3.500.000

4.000.000

SRGIC IS IG R SII RIG

mployee: Cuomer:

icreae moivaio, loyal y eay acquii io a laig ree io

supplier: Compeior:

mprove crei a payme erm poiive image, bee hrough acial

eibiliy

fig. 4: Chage i equiy o he dibella group o compaie i millio rom 2004 uil 2011

fig. 5: sraegic bee o a poiive rakig

*Accorig o Volkbak Bochol e

thiS poSitive rating enhanceS the level of tranSparency

and increaSeS the financial latitude available to the

buSineSS.

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2.1 CRR ISSI S D

luS

Corporae miio aeme creae a

orieaio a ieiy ierally i oher

wor, wihi he buie. xerally i

oher wor, i relaio o cuomer,

upplier a parer hey impar

raparecy a igal a willige o

aop ocial repoibiliy.

the dibella group o compaie ha e iel

he proviio o ucioal a high-qualiy

corac exile a a appropriae price-

perormace raio a a arge. the logeviy

o prouc, which i eeply ereche

wihi he corporae miio aeme, i

reece i he loga loglie exile ha

orm par o he corporae logo.

the ipulaio o proucio p arameer

a heir moiorig urig all age o

mauacurig guaraee compliace

wih qualiy aar or goo, which i a

prerequiie or uaiable buie aciviy

a corporae goverace amog allparicipaig parer.

Beyo hi, o he dibella group

o compaie uaiabiliy mea

obervace o a compliace wih

ecological a ocio-culural priciple.

A dibella, we ee our repoibiliy or

uaiable orm o acio o exi i he

ollowig repec:

i relaio o our cuomer

i relaio o our proucer aupplier

i relaio o our employee

i relaio o he evirome a

ociey

2.2 SuRS ID H ulIl

CRR luS

the eile o dibella are mauacure

wih a ema or high perormace, i.e.

or regular laury care uer commercial

wahig coiio, i mi. thee

circumace ema laig prouc

qualiy, ue o he chemical, emperaure

relae a mechaical orce hey eail.

dibella eile obai heir require

abiliy hrough he ue o log-aple

a combe coo a he baic maerial

or yar a wove abric.

Coloure goo are preomialy ye

uig iahree ye. thi reer o

a elec, chlorie-a cla o yeuha achieve he highe level o colour

ae, eve uer ho wah cycle

coiio.

the we reame a ryig procee o

all abric largely ake place eiole,

which i he reao why corac eile

by dibella are imeioally able a

maiai heir ize a o o become

2.0Strateg and vision

/ management

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eorme or iore. A a reul, o

problem occur a he laury a urighe uiliaio o he eile.

seam a ichig are implemee

o aiy he requireme o high

reliabiliy a liepa. terry goo are

preomialy mauacure uig

ouble eam.

A a reul o hee meaure, corac

eile by dibella are very urable a

have a high egree o regh a

eaciy.ee eile are hereore

capable o beig ubjece o coule

wah, ry a ol ervice cycle wihou

ay acrice i qualiy. thi correpo

o he co eciecy eviioe by our

cuomer. A he ame ime, hi high

liepa, which emboie he qualiy

cocep o dibella, alo correpo o

he cocep o uaiabiliy: he log

liepa o corac eile miimie

ay ollow-o procureme requireme

o he par o our cuomer. ceiveew mauacurig procee a he

ueceary quaerig o reource

are avoie. Aiioally, quaiie o

wae are imulaeouly reuce.

thi o he oe ha reul i ecological

bee, a o he oher i ubaial

ecoomic bee or he purchaer.

2.3 lG-R uSISS jCIS

ur log-erm objecive i o poiiohe dibella group o compaie a

he dibella bra i a uaiable

maer o a ieraioal cale.

eraioaliaio i o ake place

wihi a eible ime rame. durig

hi proce we place value o orgaic

growh.

the epaio o he buie i

iericably ie o uaiable coure

o acio. A a repoible parer or

our cuomer, we ecluively rae i

maerial ha have o bee prouce

uer ihumae workig coiio.

ur coure o acio are aime a havig

prouc mauacure while akig io

accou ecological, ocial a ecoomic

coieraio, a harig our ee

o repoibiliy wih our cuomer.

We avocae a ace ha eure ha

he creaio o properiy a job i

properou courie may o become ahe epee o he weake member o

he upply chai. i impora o u ha

our ieraioal coracual parer

comply wih ocial aar a repec

huma righ.

aiio, we have e ourelve he

goal o coiuouly icreaig he

proporio o orgaic coo cerie

i accorace wih he lobal rgaic

Coo saar (ts) a raeuer air coiio ue or dibella

coracual eile.

through eviromeally a ocially

accepable acio, we are puruig

he goal o uiliig aural reource

a eciely a parigly a poible.

aiio, we epoue he ecurig o

ocial juice, equaliy o opporuiie,

healh, earig capaciy a

opporuiie, eucaioal a raiig

opporuiie, a well a appropriae

reireme bee or everyoe i a

relaiohip wih our buie.

Beie ocial repoibiliy i relaio

o our ow employee, he dibella group

o compaie hereore alo aume

repoibiliy or he employee o our

upplier.

2.4 ClGICl D SCIl CSquCS

uSISS CIIISthe buie aciviie o he dibella

group o compaie rely o a igica

egree o coracual eile coaiig

coo. ver he pa ew year, however,

a re ha ha igica ecological

a ocial coequece a i a caue

o cocer or u a a buie ha

eablihe iel wihi hi el.

Buie merger i he healhcare

ecor a he hoel iury are havighe eec o bolerig he purchaig

migh o procureme eparme.

thee eworke group o compaie

a chai icreae preure o price,

which ha a eec o he eire upply

chai a ulimaely righ hrough o he

coo armer. they are he weake

lik i he chai o upplier, a pricig

preure ha a eormou impac o

hem:

urial coo culivaio i he

orm o moo-culure

e o geeically moie

coo, coo pla icapable

o reproucio bu wih a high

harveig poeial

ceive oil eriliaio

droppig grouwaer level hrough

high waer requireme o pla

Coa ue o epeive peicie

Healh relae eec o peicie ohe eire armig amily

the regular eployme o ever more

epeive peicie i paricular i

evourig earig rom he harveig

o coo. the high co o ee a

erilier urher imiih icome.

aiio o hee, here are he epee

the expanSion of the buSineSS iS inextricably tied to

SuStainable courSeS of action.

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or meicaio ha reul rom he ue

o peicie, i orer o remey healhiue.

orer o couer hee evelopme

agibly, dibella oer air rae a

biologically culivae coo prouc i

a argee maer. farmer receive a

appropriae price or air rae coo.

he cae o orgaic coo, he eire

culivaio o pla i ubjec o ric

guielie ha erve he purpoe o

maimum eviromeal a healh

proecio.

the careully elece parer

operaio a which he corac eile

are mauacure accorig o he

pecicaio o dibella have ulra-moer

machiery i place ha i paricularly

reource ecie. they alo ake he

lae iigh peraiig o occupaioal

healh a aey io accou i orer

o o eager he healh o employee.

We ema ha our ubcoracorcomply wih ipulae workig aar

bae o he eraioal abour

rgaiaio () coveio a he

Huma igh riace.

2.5 DICI IlDS CIIy

DRID R HIS

the maageme a parer commi

hemelve o uaiable buie

maageme.

We have pu cocree crieria a

irucio i place or hi approach

o uaiable buie maageme i

ay-o-ay operaioal pracice. social

repoibiliy ha bee ipulae i

he orm o orgaiaioal policy-bae

parameer, he orgaiaioal culure,

he corporae raegy, rucure, a well

a work procee.

thi cocep o uaiabiliy alo

icorporae he ecoomic imeio.

coomic meaure aime a eurig

compeiivee, maiaiig level o

employme a promoig ecoomic

growh are o eglece. A a reul, he

poiive ecoomic poiio o he buie

a he accompayig job ecuriy wihi

he buie a a ubcoracoro he dibella group o compaie are

maiaie.

the dibella group o compaie ha

ocumee i coe o couc, labour

pracice a ehic, a well a he el-

impoe commime o he buie o

aop ocial repoibiliy i wriig. All

employee o he buie are amiliar

wih hee rule; hee are available or

ipecio a ay ime. Beyo hi, hey

have alo bee pu i place o he

www.ibella.e homepage uer he

heaig Cs MC i glih, a

well a i oher impora uropea

laguage.

dibella uerake o apply he priciple

o ocial repoibiliy o i maageme

o he buie a o reec hee wihi

i rucure a culure. thee are o beverie a regular ierval.

dibella provie aurace ha i

coracual parer ollow he aar

oulie i hi coe o couc a

labour pracice a where require

alo ubmi o moiorig meaure ha

erve o veriy ha aar are beig

me.

dibella reerve he righ o uerake

uaouce vii a all upplier, a

a all ime o be eile o iruc

iepee hir parie o carry ou

check a ipecio a all heir

upplier.All upplier uerake a

all ime o oiy dibella where heir

prouc are beig mauacure.

dibella ipulae ha coracual

parer prove o have violae oe or

more o he ipulae aar carryou appropriae meaure o guaraee

ha he iuaio i improve. Where

eceary, uch micouc i acioe

by reciio o corac.

dibella undertakeS to apply the principleS of Social

reSponSibility to itS management of the buSineSS and to

reflect theSe within itS Structure and culture.

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2.6 SuSIIlIy S R H

CRR DCISI-KIG RCSS

suaiabiliy orm par o he

repoibiliy o corporae maageme.

i commie o he evelopme a

realiaio o appropriae el o acio.

i repoible or compliace wih all

meaure aime a eurig uaiable

acio.

the dibella group o compaie ha

recogie ocial a ecoomic

coequece o corporae aciviy

a ha aape i orm o couc

accorigly. Coequece or he

upply chai, cuomer, employee, he

evirome a ociey are ake io

accou urig corporae eciio. thi

i welcome by boh maageme a

he parer a ake io accou i

orm o couc.

tH dBA f CMAns HAs

Cnsd sCA AndCnMC CnsnCs

f CAt ACtVt AndHAs AdAtd ts fMsf CndCt ACCdn.

CnsnCs f tHs CHAn, CstMs,

Ms, tHnVnMnt And sCt

A tAKn nt ACCntdn CAt

dCsns.

the dibella group of companieS haS recogniSed Social

and economic conSequenceS of corporate activity and

haS adapted itS formS of conduct accordingly.

Ill sstAnABt t


13/32

suaiable ecoomic aciviy wih

repec o ocial apec o u meaa ju iribuio o lie opporuiie,

hoourig huma righ a eucaio

or all.

A reource coervig maer o

buie maageme a he proecio

o he evirome are apire owar o

achieve ecological balace.

for a ecoomically able yem, i he

iere o our cuomer a ecelle

price-perormace raio, eeral

ecor balace, a well a a high level o

employme are e a arge.

the implemeaio o ocial

repoibiliy purua o s 26000 i

o help erech hee objecive io

corporae acio i he log erm a o

ur hem io a aural compoe o our

buie aciviie.

the objecive o he dibella roup i o ema

uaiable orm o acio i all el o corporae

aciviy a o uerpi hee by i ow couc.

3.0argets and target

achievementa reSource conServing manner of buSineSS management

and the protection of the environment are aSpired

towardS to achieve ecological balance.

Ill sstAnABt t


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4.1 IRDuCI IS 26000

s 26000 i a aar ha ouliehe backgrou o ocially repoible

acio a ormulae recommeaio

cocerig how uaiabiliy houl

be implemee wihi a orgaiaio.

s 26000 i o a cericaio bae

maageme yem aar, uch a

s 9001 or s 14001, bu i bae o

voluary applicaio.

thi aar erve o merge aar

ha alreay ei wihi he el o

uaiabiliy, e.g. he n declaraio o

Huma igh or he core labour aar

o he eraioal abour rgaiaio

(), a opimie guielie a

irecive peraiig o ocial repoibiliy.

like he muliue o aemp o ee

uaiabiliy i a uiorm way a a aioal

level, s 26000 i a ieraioally agree

aar.

4.2 RlC SulIRSsice he proucer o dibella corac

eile are preomialy eablihe

ouie o urope, he elecio o

proucer ejoy he highe prioriy while

akig io accou he uaiabiliy

crieria o s 26000. durig eciio-

makig, crieria uch a he hoourig o

huma righ, ece workig coiio,

occupaioal healh a aey aeviromeal iue ejoy p reereial

coieraio.

supplier who have alreay perorme

work or he dibella group o compaie

or may year have previouly commie

hemelve o he dibella coe o couc

a labour pracice. thi erve o ull

ubaial porio o our requireme.

Coiuou improveme are apire

owar or he comig year a have

bee approve by he releva orm o

corporae maageme.

A a maer o priciple, buiee ha

are o a ye ee dibella upplier

are o ull a comply wih he ollowig

miimum crieria:

ts or sA8000 cericaio

Accepace a implemeaio o he

dibella coe o couc a labour

pracice

dibella coier i o be i uy ocall upo all commiioe proucio

buiee o ollow repoible workig

pracice. thee requireme ipulae

coracual obligaio or upplier a

ubcoracor a alo ecompa

coucig uaouce vii a

ipecio.

4.0

IS 26000

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ver a above hi, we recomme

proucio oriee owar he crieriao s 26000 o our parer. to he

ee ha hi aar ha o alreay

bee implemee, promp, progreive

implemeaio i o ake place a he

eiig proucio pla.

Aiioal ocial aui, e.g. purua o

sA8000, are o be carrie ou. (sA8000

i a ieraioal aar aime a

improvig he workig coiio o

employee.)

durig he implemeaio o he

uaiabiliy crieria, coury-pecic

pariculariie a a eceary learig

proce ha ha alreay bee uerway

or a umber o year i weer

courie are, however, alo o be ake

io accou.

sipulae, uaiable coure o acio

o he par o proucer require coa

coiuig eucaio a raiig a

he ivolveme o he eire workorcei hee coieraio. We ecourage

our upplier owar a appropriae

qualicaio o employee.

4.3 GS D IRRD

dibella achieve ts cericaio

urig 2011 a obaie a fAtAd

licece. for he ale o cerie or, where

applicable, licee corac eilecomplyig wih ric crieria, he dibella

group o compaie ecluively work

wih accreie raer a proucer

who i ur are require o be cerie

a approve hemelve.

ts cericaio repree oe o he

rice eco-label. the lobal rgaic

teile saar or ts i a

ieraioal qualiy aar or aural

eile emaaig rom corolle

orgaic culivaio. regulae he eirecreaio proce o a eile rom he

culivaio o he coo righ hrough

o he ihe e prouc. impoe

rericio relaig o he chemical

ue urig proceig. for eample,

oly ubace ha poe o healh

a eviromeal rik may be ue.

aiio, requireme peraiig o

reource are i place: eceive waera eergy coumpio, a well a

wae a emiio are o be avoie.

All buiee paricipaig i he eile

chai uerake o mee hee crieria.

they hol cericaio a are ubjece

o check a regular a a rule aual

ierval.

the fAtAd label avocae airer

rae relaio a he improveme

o livig a workig coiio or

people i evelopig courie. dee

aar ha ake ecoomic, ocial

a eviromeal apec io accou

are require o be me by boh by

mauacurer a raer. reur,

hey are permie o ue he fAtAd

mark. through he acquiiio o

fAtAd iem, dibella improve he

icome a livig coiio o armer i

culivaio area.

4.4 SIGIICC CRIICI D

lICSIG

All parer o he dibella group

o compaie have bee a are

ecourage o purue cericaio a,

where applicable, licece.

Beyo hi, ew upplier who have

obaie ts cericaio a/or a

fAtAd licece wih a corporaepolicy orieae owar s 26000 gai

he opporuiy o become a proucio

parer o he dibella roup. he

coure o 2011, wo buiee have

alreay ucceee i hi que.

All cericaio play a eraoriary

role i erm o he uaiable approach

o parer a lea o a more poiive

rakig urig he aeme o

upplier.

the au quo o all dibella upplier

wa eermie o 31/07/2011. Wihi he

e 12 moh, a upplier raig relae

improveme i o be achieve.

We are coe ha we will be able o

wi over our proucio parer i avour

o our uaiabiliy raegy, a ha we

will achieve ubaial orm o progre

over he e ew year.

the global organic textile Standard regulateS the

entire creation proceSS of a textile from the cultivation

of the cotton right through to the finiShed end product.

the fairtrade label advocateS fairer trade relationS

and the improvement of living and working conditionS

for people in developing countrieS.

Certificate

I,PeterD'Angremond,directorofStichtingMax Havelaar,hereby confirmthat

DibellaB.V.-FLO26838Aalten,Netherlands

has avalidlicencecontract fortheuseoftheFairtradeMax HavelaarCertificationMarkandisallowedto offerproducts withtheFairtradeMax HavelaarCertificationMarkinthefollowingcategories:

This certificateis validat dateofissue.Renewals areto be askedto StichtingMax Havelaar.

Utrecht,16/08/2011

PeterD'Angremond,StichtingMax Havelaar

16/08/2011 page1 / 1

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16/32

the priciple o uaiabiliy are o be

complie wih by everyoe ivolve icorporae aciviy.

due o a a hierarchy a hor roue

wihi all buiee o he dibella

roup, o iepee uaiabiliy

orgaiaio i i place. All meaure

are hereore eere a commuicae

cerally by he corporae maageme.

All employee have he opporuiy o

become acively ivolve i all phere

o aciviy peraiig o uaiable

repoibiliy wihi ociey a a whole

ue o he ope corporae rucure.

Correpoig aciviie o he par o

employee are eprely welcome by he

corporae maageme a he parer.

the eor peraiig o corporae aciviyoriee owar uaiabiliy have

bee a coiue o be commuicae

o employee wihi he cope o

raiig eio/meeig. A ierval

o 6 moh, progre repor provie

iormaio cocerig arge a

meaure ha have bee achieve.

ou o icuio wice yearly

provie employee wih he opporuiy o

become acively ivolve i uaiabiliy

aciviie a o epic heir ow

epecaio.

the corporae maageme a parer

commi hemelve o buie aciviie bae

o uaiabiliy.

5.0rganisationa

governance

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6.1 Du DIlIGC

epec or huma righ wihi ourow buie i a maer o coure a

i alo ee a a baic requireme or

co-operaio whe i come o buie

parer.

the hoourig o huma righ o he

par o proucer who have a irec

upply relaiohip wih dibella i

immeiaely ubjece o check o

he par o dibella wihi he cope o

eiig eaibiliie. dibella reerve

he righ o uerake uaouce

vii a all upplier, a a all ime

o be eile o iruc iepee

hir parie o carry ou check or

compliace wih he ige dibella coe

o couc a labour pracice a all

i upplier. seie ihalug wir im

ahme viueller ircke berpr

u bewere. Compliace wih hi i

checke a aee o he bai o

viual impreio.A he ame ime, dibella alo rive o

eure ha huma righ are hooure

by veor upplier by eerig iuece

o heir coracual parer.

Beyo hi, dibella relie o he

aeme o coracual parer

wihi he cope o ts, fAtAd,

ocial aui (e.g. sA8000 bae), who

are regularly auie a awarecericaio by aeor/auior.

6.2 SSSS CRIICl SIuIS

aricularly i hir worl courie, here

are o eablihe rucure i place

or, where applicable, o goverme

elece i lie wih weer aar.

ca hereore o be rule ou ha

huma righ violaio coul perhap be

carrie ou o he par o he ae.dibella

hereore ee i a i ak o ae

criical iuaio wihi he regio o

proucer a o repo o hee.

Criical iuaio alo relae o iaer.

durig he oo iaer i akia

urig 2010, dibella raerre ai u

o upplier, hu permiig grocerie o

be purchae.

6.3 DISCRIII D GRuS RquIRIG

RCIthe employme crieria o dibella

are o-icrimiaory. the peroel

perormig work i he neherla a

ermay i employe rom wihi he

regio.

the dibella group o compaie repec a

proec he huma righ o all iiviual a

group ivolve i corporae aciviy a he

upply chai.

6.0

Hman rights

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6.4 CIC, SCIl D CuluRl

RIGHS

the dibella group o compaie repec

a promoe he ecoomic, ocial a

culural righ o i employee a call

o i buie parer o ac i he

ame way.

the dibella group o compaie hoour

he righ o work by virue o i eucaio

a raiig policy: every wo year, a

ier i accepe a employe upo

compleig eucaio a raiig. We

ie o coiue wih hi i he uure.

the proucio procee o upplier

are carrie ou o a ae o he ar a

reource ecie bai. hi way, he

bure o upplie o reh waer wihi

he proucio courie i lowere.

dibella i akig a aiioal ep i

hi irecio hrough he icreaig

ue o ts cerie prouc. A he

ts operaio, waer coumpio

gure are aalye a, i he cae oieciecie, are reuce o he require

egree. thi erve o guar agai

waig waer wihi courie wih ca

reerve o hi reource.

By buyig i fAtAd coo,

dibella i paricipaig i a uaiable

improveme i he livig a workig

coiio o coo armer. dibella

pay a appropriae price ha, amogoher, erve o poor commuiy

projec a orm o prelimiary

acig wihi he regio. fAtAd

aiioally precribe pecic

eviromeal aar ha ee o be

me urig proucio, boh o he par o

peaa armer amilie a plaaio.

6.5 SIC RICIlS D RIGHS H

wRKlC

the righ o ree aembly applie wihi

he dibella group o compaie.

the eablihme o a work coucil

wa rejece by he workorce by way o a

ecre ballo.

the dibella group o compaie ema

he hoourig o huma righ, icluig

by i proucer a raer. the coe o

couc a labour pracice o dibella i

compulory a i require o be ige

by parer compaie.Cericaio by ts a liceig

by fAtAd eure he reeom o

aembly, a well a he prohibiio

o orce labour, chil labour a

icrimiaio wihi he eire upply

chai.

tH Cd f CndCtAnd AB ACtCs f

dBA s CMs Ands d t B snd B

Atn CMAns.CtfCAtn B ts AndCnsn B fAtAd

ns tH fdM fAssMB, As W As tH

HBtn f fCdAB, CHd AB AnddsCMnAtn WtHn tH

nt s CHAn.

by buying in fairtrade cotton, dibella iS participating

in a SuStainable improvement in the living and working

conditionS of cotton farmerS.

the dibella group of companieS honourS the right to

work by virtue of itS education and training policy.

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7.1 ly D wRKIG

RlISHIS

no e erm workig relaiohip

are i place wihi he dibella group o

compaie. A a maer o priciple,

hee are alway covere io

permae corac o employme

upo compleio o he applicable

probaio perio.

ver he pa ew year, here ha oly

bee oe iace o a reigaio,

o he par o a emale employee. she

le dibella a her ow reque, a he

ha ecie o uy. two ew ale

employee have le he buie.

ale, ucuaio wihi he cuomary

rage i obervable.

the ucuaio rae* a he dibella group

o compaie i very low i compario

o he merchaie a coumer goo

ecor (ermay 2007), where i wa

10.3% (ource: Kiebaum).

come o 2.5% a i a iicaor o apoiive work climae.

tae a ocial ecuriy coribuio

are euce or all employee i lie

wih requireme.

Wage ha are pai ecee he

collecively agree ari rage. Beyo

hi, epeig o he aual pro

iuaio, aiioal boue are pai ou

o employee. eece, our buie moel i geare

owar uaiabiliy, a wihi a ew

marke, ale uccee oly e i aer

a loger acquiiio phae.

sar-up acig ha bee pu i place

or he spaih iribuio parer. uick

ale uccee are o be epece

wihi a ew marke i he hor erm.

he log erm i i, however, poible o

eablih a eiece, give a ucceul

marke ery, a wih icreaig ale,

aiioal job ca be creae wihi he

regio.

similar ar-up acig i alo beig

provie o dibella alia sAs i orer o

avoi eceive hor-erm preure o

uccee.

7.2 wRKIG CDIIS D SCIl

RCI

A he dibella group o compaie, heauory proviio i orce i each

paricular iace are oberve.

Hour o overime ha may poeially

accrue are compeae or by way

o ime o a, i ecepioal cae,

acially. Apar rom hi, hee are alo

ake io accou or boue.

7.0Conditions o

empoment

* flucuaio rae = eparure/average heacou 100 (perio: 2006-2011)

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the proporio o emale employee

ormig par o he overall workorce i68% (a a 31/12/2011). five moher are

employe, all i he orm o par-ime

employme. Moher are provie wih

he opporuiy o work o a eible bai

a he dibella group o compaie. shor-

erm aleraio are poible a all ime

(e.g. i he eve o chilre allig ill).

two moher are currely o pareal

leave a ie o reur o he buie

oce pareal leave ha bee ue up.

thi i welcome a eire by he

corporae maageme.

7.3 CCuIl HlH D Sy

no hazarou ubace are hale a


Workplace comply wih curre erma

employer liabiliy iurace aociaio

requireme.

2010, ew C a heigh-ajuable

cree were purchae or allemployee.

he coure o ravel aciviie o

behal o he dibella group o compaie,

oly more mior paeger vehicle

accie (ivolvig boywork amage)

have occurre i year pa, bu o ay

accie ivolvig peroal ijury.

7.4 Dl D RIIG H

wRKlC

Avace eucaio a raiig

meaure are avocae or employee a


All employee are regularly iorme

abou he curre avace eucaio

a raiig o oer a deucher

urie- u Haelkammerag e.V.

(dHK) a oher eucaioal iiuio.

All employee are able o elec a

regier or coure o a voluary bai.

the co ivolve are aborbe eirely

by he dibella group o compaie.

orer o improve rivig aey, rivig

aey raiig wa hel or all employee

wih a compay vehicle i 2010.

at the dibella group of companieS, the Statutory

proviSionS in force in each particular inStance are

obServed.

A Ms A AnfMd ABt tH Cnt

AdVAnCd dCAtn AndtAnn n ff At

dtsCH ndst- ndHAndsKAMMtA .V. (dHK)And tH dCAtnA

nstttns. A MsA AB t sCt And

st f Css n AVntA BAss. tH Csts

nVVd A ABsBdnt B tH dBA

f CMAns.n d t MV dVn

sAft, dVn sAft tAnnWAs Hd f A Ms

WtH A CMAn VHC n 2010.

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8.1 IDC IRl

uRDS

cologically riely oce maerial are

icreaigly beig ue i he oce o

he dibella group o compaie. durig

he elecio o all ueil, aeio i

pai o ecologically ou mauacurig,

he abece o harmul ubace a

uiabiliy or recyclig.

sice he auum o 2011, he purchae

o paper iem ha bee wiche over

o recycle maerial, which iiguihe

iel o he bai o eviromeally

ecie mauacurig a reul o

reuce imber, waer a eergy

coumpio. equire priig oupu,

uch a averiig maerial, yer,

caalogue, ec., ha ice december o

2011 ecluively bee prouce uig

paper rom uaiable orery ha

come wih a fore sewarhip Coucil

(fsC) cericae.

form o packagig ha alreay beereuce o he eeial over he pa

ew year. smaller ype o carboar

packagig are purchae i he orm

o recycle maerial. arger ype o

carboar packagig are o available

a recycle maerial ue o he abiliy

hee ee o provie.

the poig o leer ha bee carrie

ou o a C2-eural oree baiice 1/12/2011 uig deuche o A.

the buie aciviie o he dibella

group o compaie o a igica

egree rely o coracual eile

ha coai coo. dipeig

wih coveioal coo eirely i

currely o eaible ue o cuomer

requireme or prouc ha are

juiable rom a proabiliy perpecive.

i, however, he log-erm objecive o

he dibella group o compaie o achieve

a 10% hare o ale or our eile mae

o orgaic coo (ts).

through ts cericaio, we oer

iem ha icorporae all apec o

eviromeal proecio i he coure

o coo culivaio a he aiioal

proceig o coo. the eciio i

avour o purchaig uch iem all o

cuomer. durig peroal icuio,

we iorm cuomer abou he beea coequece o purchaig ts

aricle.

the raporaio o goo rom

proucio ie o he dibella warehoue

preomialy ake place by ea.

Air raporaio i oly carrie ou i

ecepioal cae.

8.0

nvironment

Ill sstAnABt t


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A aiioal opio or reucig he

eviromeal bure coece odibella prouc i a cycle o lie

improveme. to u, hi reer o a log

a urerice uiliaio perio o our

prouc a cuomer. ur eile are

hereore evelope a mauacure

wih a eeive liecycle i mi.

through he ue o log-aple coo

bre a rig-pu yar mauacure

rom hee, he cycle o lie i virually

ouble whe compare o iepeive

iem mauacure rom ope-e yar

or, where applicable, yar mae rom

hor-bre a meium-bre coo.

A a reul, he proucio cycle a

he coece eviromeal bure

are halve. i rue ha dibella aricle

are epeive rom a mauacurig

price perpecive, bu i our aeme

i i eaible or hi o be more ha

compeae or by he coierably

loger cycle o lie provie.

8.2 SuSIl uIlISI

RSuRCS

durig he ew corucio o he

duch dibella oce builig, he ee

or a coveioal heaig yem uig

oil uel wa ipee wih eirely.

ea, heaig ake place by mea o

air hea pump operae wih elecriciy.sice Augu o 2011, oly eco-elecriciy

ha ha bee prove o be geerae

uig wi, olar a hyraulic eergy

i purchae. Coequely, he oce

builig i heae a coole i a

eirely C2-eual maer. the wae

hea prouce i he erver room i

aiioally ivere io he builig

corrior. A a reul o hi aiioal

heaig o corrior, i i largely poible

o ipee wih he operaio o he air

hea pump here urig heaig perio.

three vehicle ormig par o he vehicle

ee have alreay bee covere o ue

ligh peroleum ga (), hu reucig

C2

emiio. e o he covere

vehicle wa replace wih a ttA

HBd s i 2011. A a reul, i i

alreay poible o rive hor iace

uig elecrical power, a he average

uel coumpio o he vehicle i uer5.6 l/100 km. three aiioal vehicle

are cheule o be compleely covere

o elecrical propulio a he begiig

o 2013.

durig ew acquiiio o vehicle, low

C2

emiio a low uel coumpio

are he eciive purchaig crieria.

some employee alreay ue a bicycle

or heir aily roue o a rom work. Arewar cheme or hazarou ubace

ree rivig o work i beig prepare

a will be implemee by he prig o

2012.

aiio, employee are coaly

beig eiie o ue he reource o

elecriciy i a appropriaely rugal way.

8.3 ClI CHG IIGI

for he omeic raporaio o goo,

dibella ue a haulier rm ha ha

alreay covere i ee o vehicle

o comply wih he curre uropea

aar. ver 70% o he vehicle ee

alreay mee he uro 5 aar. the

average value o he eire vehicle ee i

he uro 4.63 aar.

drivig jourey are alreay opimie,

a loaig urace are beig ue

eecively.

Beie ipeig wih a heaig

yem ha ue oil uel a uiga air heaig pump bae heaig

yem, he C2

emiio prouce by

dibella hrough air a vehicle jourey

aually are compleely oe via he

amoair mbH o-pro iiiaive i

Bo, ermay. the r oeig i o

ake place or 2011, a cericae o

hi eec are available. the u rom

oeig are ue o ace projec

aime a C2

reucio i evelopig

aio. Aiioal iormaio, icluig

abou curre projec, i available a he

www.amoair.e webie.

during the new conStruction of the dutch dibella

office building, the need for a conventional heating

SyStem uSing foSSil fuelS waS diSpenSed with entirely.

the co2

emiSSionS produced by dibella through air and

vehicle journeyS annually are completely offSet via the

atmoSfair gmbh non-profit initiative in bonn, germany.

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9.1 I-CRRuI SuRS

no cae o corrupio have everoccurre urig he buie hiory o


ecuive are hareholer i he dibella

group o compaie a hol a capial

iere o 32%. they hereore hare

irecly i he uccee a ailure o

he buie.

9.0

Decent orms o condct 2008 2009 2010Years

Sharein%

GROSS SALARY BONUS IN %

0

5

10

15

20

25

30

fig. 6: ro alary bou perceage

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All employee receive a appropriae

alary. the ale alary yem ieige i uch a way a o miimie

he allure o corrup ee.

Ai-corrupio guielie a

procee are beig prepare a will be

implemee a o March 2012, a he

purchaig a ale eparme will

receive appropriae raiig.

the el-impoe obligaio o couer

corrup couc a o o cooe

corrupio o he par o he buie will

alo be aope io he eiig dibella

coe o couc a labour pracice i

March 2012. thi upplemeaio will be

commuicae o he workorce.

9.2 lIICl RICII wIH

RSSIIlIy wRSS

dibella, a a maer o priciple, avow o

be poliically eural, bu i a poorig

member o he ie aociaio (ie

e.V.), which champio miimum wage,amog oher hig.

no coribuio have bee or are mae

o ay poliical parie. no proimiy or

coecio o local goverme ocial,

poliical peroaliie a/or parie ei.

no orm o poliical iuece i eere o

employee o he par o dibella.

9.3 IR CII

i i lie wih he buie policyo he dibella group o compaie o

promoe a eure air compeiio.

Whe i come o compeiio, dibella

cocerae o qualiy, uaiabiliy a

cuomer orieaio.

We oberve all ai-ru legilaio, a

well a legilaio prohibiig ihoe

a uair compeiio a alo epec

hi rom our compeior.


preomialy obai i goo rom

buiee ha uerake o hoour

he dibella coe o couc a labour

pracice, a well a ioar a hi

ha o ake place alreay o obai

cericaio a liceig purua

o ts, fAtAd or sA8000 i he

meium erm. hi way, dibella eek

o avoi cociouly or ucociouly

proig rom iaequae ocio-

ehical a ecological coiio i heproucio ie courie.

9.4 SCIl RSSIIlIy wIHI uR

SHR IluC

dibella ecourage i upplier o

paricipae i cericaio uch a

ts, sA8000 a fAtAd a eek

o procure a icreaig proporio o

prouc rom proucio ha i alreayts cerie.

Beyo hi, proucer are ecourage

o become more aware o heir ocial

repoibiliy a o rive orwar

meaure or accepig heir ocial

repoibiliy.

All buie parer are i paricular

ecourage o uerake o comply

wih ai-corrupio meaure a wih

meaure o eure air rae.

no form of political influence iS exerted on employeeS

on the part of dibella.

we obServe all anti-truSt legiSlation, aS well aS

legiSlation prohibiting diShoneSt and unfair competition

and alSo expect thiS from our competitorS.

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10.1 RCI, HlH D Sy

CSuRS

orer o proec he healh o

coumer i he be poible way, we

recomme he ue o ts eile. the

proceig o ecologically ou coo

a aiioal proceig uer ric

requireme oer he coumer he

highe poible level o proecio.

the dibella rage alreay ecompae a

variey o ts cerie eile ha i o

be epae urher.

he coure o a e carrie ou a tV

dekeor roukervice mbH i

dekeor, ermay, he ts cerie

be lie iem o tioba a aliera

were how o be o cyooic urig

he cyooiciy e o he boy olerace

eig yem.

10.2 SuSIl CSuI

All ts iem are labelle o eure

eie a umiakable ieicaio.thee ca be ieie o he bai o

he proece whie hir wihi a gree

circle logo a dibella coe Cs-007

or, where applicable, Cs-013:

All fAtAd aricle ca be recogie

o he bai o he proece logo ohe ieraioal fAtAd abellig

rgaizaio eraioal (f)

umbrella orgaiaio. e o hi logo

a i he cae or ts i bou o

ric awarig rule.

dibella i o a irec upplier o he

reail rae, bu a ecluive upplier o

iurial coumer a he wholeale

rae. A a reul, appropriae large

carboar boe are ue a orm o

raporaio packagig. thee are palle

compaible a ca be reue. thee

large carboar boe are o available

i he orm o recycle carboar, ice a

pecic egree o urie i require

here, a hi cao be me o he bai

o recycle carboar.All ue carboar boe ca be recycle.

A large proporio o dibella prouc

i chaelle io recyclig oce heir

liecycle ha bee complee. thee

ue eile are, or eample, ue

o mauacure cleaig rag ha are

uilie a par o a ew prouc cycle.

10.0

Cstomers / consmers

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10.3 CuSR SRIC, ClI D

ClIC RSluI


iiguihe bewee cuomer

complai (raer, eile ervice

provier) a complai a upplier.

very objecio/complai i ocumee

i wriig alog wih he mo impora

complai parameer, aige a

proceig reerece coe a ubmie

o corporae maageme uig a

workow yem.Complaia receive eeback rom a

employee erue wih repoibiliy

or hi wihi 24 hour (urig workig

ay).

uece by he acial crii o

2009, here wa a uuual icreae icomplai.

through he capurig a proceig o

complai, weak poi wihi he overall

dibella proce are aalye, recogie

a recie. A appropriae qualiy

maageme yem i i place.

20082007 2009 20112010

Years

Numberofcomplaints

NUMBER OF COMPLAINTS OVER THE PAST FIVE YEARS

0

50

100

150

200

fig. 7: number o complai over he pa ve year

through the capturing and proceSSing of complaintS,

weak pointS within the overall dibella proceSS are

analySed, recogniSed and rectified.

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11.1 RGIl IGRI

lie wih euraliy, o regioaliegraio io repreeaive group a

local commuiie ake place o he par

o he dibella group o compaie. par,

ree eliverie o ai orgaiaio like

he erma e Cro (dK) ake place.

11.2 DuCI D CuluR

dibella i a poorig member o he

eile mueum i Bochol, ermay.

hi way we eek o creae a brige o

he hiorical evelopme o he Bochol

regio a a leaig eile cere wihi

he larger regio.

dibella acially paricipae i rac

raiig meaure or chilre. so calle

arer ki ha raw aeio o roa

rac hazar are upplie aually

or chool begier. they are aime

a helpig chilre make heir chool

jourey aely.

A a iceive, employee are proviepai leave whe paricipaig i eligible

culural a raiioal eve.

11.3 j CRI D Dl

CIlIIS

ver he pa ew year, hak o he

orgaic growh o he dibella group o

compaie, ew job have coiely

bee creae (ee 1.5.1).

11. 4 DlIG CHlGy D

CIlIIG CCSS HIS

Wihi he cope o he uaiabiliy

raegy, work o a iovaive ype

o be lie mae o tnC bre i

currely akig place. thi evelopme

i akig place i co-operaio wih he

Auria bre mauacurer nZ A.

Wihi he cope o hi projec, tnC

regeerae celluloe bre are o ac

a a replaceme or coo. tnC i

lyocell bre mae rom uaiable pulp

(woo). the proucio proce i bae

o a olve piig proce, uer

which he olve ca be recycle o

early 100%. the mauacurig proce

wa aware he uropea Awar or he

virome by he uropea io.

tecel i rae a a ype o eco-

bre, ice he waer a peiciecoumpio urig orery i markely

lower ha or coo culivaio.

aiio, celluloe bre are eirely

biologically egraable.

ezig i currely aapig he

eergy geeraio a he lyocell pla i

Heiligekreuz, Burgela, Auria. A

11.0 Regiona deveop-ment and integration o

or environment

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o 2012, eergy will be geerae here

rom he hermal coverio o rema.A he locaio i Auria, virually C

2-

ree proucio i hereore poible,

makig tnC he bre wih he lowe

emiio gure.

A compreheive aeme o he

uaiabiliy apec o hi ype o

bre wih repec o he coumpio o

reource, greehoue ga emiio,

eec o huma healh a he

impairme o ecological yem hol

a grea eal o promie a poeial or

he uure.

the e phae o he joi projec ha

commece, a i he coure o 2012

meaigul reul will be available.

11.5 CRIG RSRIy D IC

Wihi he o-eile area, i oher

wor i relaio o he procureme o

ervice or prouc, uch a ariahip

relae ervice, he priig o buieocumeaio, t ervice, ec., he

dibella group o compaie cociouly

relie o local upplier. ver a above

hi, beie a uropea operaio,

dibella alo employ local buiee or

he makig up o hoel eile o a wage

bai. We have e ourelve he arge o

upporig local upplier i heir eor

o irouce meaure o mee ocialrepoibiliy obligaio a/or releva

cericaio, uch a ts or fsC.

11.6 HlH

through he procureme a ale o

ts cerie prouc, dibella acively

coribue owar preveig egaive

coequece o he healh o boh he

iiviual ivolve i he proucio

proce a ha o e coumer.

11.7 ISS H I H

C GD

year pa, a variey o oaio

coribuio were reere.

Aer careul eliberaio a

icuio, he dibella group o

compaie ha ecie o bule i

oaio u a o permi hee o

ow io uaiable projec.

Currely, aracive, uaiable aeligible projec i hir worl courie

are beig aalye. eleva orm o

iormaio will be publihe o he

dibella webie commecig rom

february 2012.

2% o he ale reveue rom

fAtAd prouc i chaelle back

io he fAtAd orgaiaio by he

dibella group o compaie. ig heecoribuio, fAtAd ive i

projec i evelopig courie.

within the non-textile area the dibella group of

companieS conSciouSly relieS on local SupplierS.

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ppendix

56

DIll nACHHAtKtsBCHt


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Documents

Reporte Dibella Group Alineada a #Iso26000