PROFESSIONAL TRAINING

ISO INTRODUCTIONFor nearly thirty years, l’Institut Supérieur d’Optique (ISO) has provided cutting edge vision care education in one of the most competitive markets in the world. With ISOTech, we aim to bring that scientific and creative know-how to the United States. ISOTech prepares the next generation of allied vision care professionals to meet tomorrow’s challenges. We work alongside the optical industry to acquaint our students with the latest technologies and methodologies so that, upon completion of our programs, students will be able to deliver quality care and retail experiences to patients and consumers.

ABOUT THE INTERNATIONAL SCHOOL OF OPTICS A school is a group of people who choose to grow together. ISOTech belongs to you. It is your passion for vision care education and the trust you place in this institution that makes the difference. We have spent the last 30 years building a community of students, educators, and businesses. That tightknit community has enabled us to advance the field of vision technology education in Europe. We are determined to bring that expertise and rich experience to the US market with our new campus in Miami, FL.

Excellence drives everything we do at ISOTech. We are committed to training our students to the highest possible standards. We select talented individuals with a passion for vision care and business. ISOTech carefully nurtures passion and entrepreneurial spirit to develop the next generation of allied ophthalmic professionals and fashion designers. We identify students’ strengths and develop them over the course of our programs. For us, professional skill is not an endpoint, rather, it’s a path one travels propelled by curiosity and a willingness to learn.

ISOTech’s programs are not static. We are constantly developing new courses and teaching methods to accommodate technical and scientific advances in our industry. Yes, the ophthalmic world is changing, and yes our students are a step ahead. At ISOTech, we believe we have a responsibility to the next generation of vision care professionals to provide them with the very best education we can so that they might become tomorrows leaders.

Stéphane LebratiPresident

ISO TOULOUSE19 Rue de Bayard, 31000 Toulouse, France

ISO HISTORYl’Institut Supérieur d’Optique (ISO) was born from the passion of Daniel and Marlene Lebrati. The pioneering couple created ISO in 1988 in the heart of the 15th arrondissement of Paris. Their vision was to create a school that would prepare students for challenging careers in vision care. To achieve this objective, the couple created a curriculum which integrated the science of optics with fashion and business administration. The institution they founded would grow into the largest provider of ophthalmic science education in the world.

Today, ISO consists of 12 campuses in the United States and Europe. In addition to these campuses, the institution maintains formal partnerships with numerous professional organizations, retailers, and research institutes around the world. These partnerships enable ISO to deliver rigorous, relevant training to it’s students. ISO carefully selects its partners and that list continues to grow.

ISO TOULOUSEToulous address here

LILLE

PARIS

NANCY

STRASBOURG

RENNES

NANTES

BORDEAUX

LYON

TOULOUSE

MARSEILLES

LOCATIONS

PROFESSIONAL TRAINING What follows are descriptions of professional training courses offered by ISOTech. Courses vary in duration and can be customized to suit your needs.

Depending on your requirements, ISOTech instructors can be dispatched to your office to deliver instruction directly to staff members, content and instruction can be delivered virtually, or instruction can take place at ISOTech’s facility in Miami, FL.

INTRODUCTION TO VISION CARE

LENS CRAFTING

DISPENSING: FRAME & LENS TECHNOLOGY

OFFICE MANAGEMENT, SALES, & COMMUNICATION

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MODULES

INTRODUCTION TO VISION CARE

The Optician: A Vision Care Professional The following modules cover the biology of vision care. Students will learn how the eye functions and the how visual aids are used to improve vision. In addition, students will learn about various surgical treatments for common eye conditions and what impact those conditions have on the selection and maintenance of visual aids.

Anatomy This course covers the basics of facial anatomy, skin and bone structure, and the human eye and its adnexae. Students will learn how to apply this knowledge broadly to the selection of frames and lenses.

Refractive Errors This course covers in detail the most common types of refractive errors. Topics covered in the course include myopia, hypermetropia, astigmatism, and presbyopia. Students will learn how these conditions can affect lens selection. Some retail role playing scenarios will be incorporated in this course.

Prescription Analysis In this course, students will learn how to read and interpret eyeglass prescriptions. Topics covered in this course include anisometropia, prisms, high powers, occupational visual needs, and binocular vision disorders. By the end of the course, students will be able to interpret a wide range of eyeglass prescriptions and will begin to understand what effect prescriptions have on frame and lens selection.

Triage and Ocular Emergencies This course focuses on the symptomatology of ocular emergencies, scheduling, and referrals. By the end of the course, the student will be able to conduct the initial triage of patients with ocular emergencies including red eyes, foreign bodies and contact lens related infections, and chemical burns. Students will also learn about the various forms of vision care professional including optometrists and ophthalmologists and their subspecialties. Finally, students will learn to effectively communicate information related to ocular emergencies to relevant healthcare professionals. This course incorporates some retail role playing scenarios.

Common Eye Surgeries In this course, students will learn about common surgical procedures including cataract, retinal detachment, and refractive surgery. By the end of the course, students will possess a basic understanding of the benefits, risks, and indications for use of the most common treatments. Students will also learn how these procedures can impact the selection and use of glasses and contact lenses for patients.

Ophthalmic Assistance Skills The following modules deal primarily with eyeglass frames. This course will prepare students to advise customers on the selection of frames and how to properly make adjustments. The course will enable students to make complementary frame recommendations for to individuals based on their needs and unique morphology.

Case History In this course, students will learn the importance of obtaining accurate case histories. Specifically, students will learn how to ask questions and record personal details that help to build a complete picture for the examining physician.

Insurance Verification This course will focus on issues related to vision care insurance. Topics covered include verification of eligibility, benefits, understanding co-payments, deductibles, dealing with vision plans versus medical insurance, and Medicare and Medicaid requirements.

Pre-testing In this course, students will learn how to prepare patients to see optometrists and ophthalmologists. Subjects covered in this course include initiation to measure visual acuities, pupil testing, screening visual fields, autorefractometry, keratometry, tonometry, and retinal pictures.

Contact Lenses Manipulation and Care Topics covered in this course include techniques for the new contact lens patient (insertion and removal), and use of multipurpose and peroxide based solutions.

DISPENSING: FRAME AND LENS TECHNOLOGY

Frame Adjustment and Physiognomic The module will enable students to make appropriate frame recommendations to individuals based on their needs and unique morphology. By the end of the module, students will be familiar with various frame types (materials, shapes, etc.) and facial geometries.

Frame Materials This course covers the various types of eyeglass frame material including metal basics, plastics, advanced metals, advanced plastics, fabrication, and repairs. Students will learn about the physical characteristics of each material and will discuss the advantages and disadvantages of each.

Frame Adjustment This course will cover facial morphology specifics, tools for frame adjustment, and adjustment methodologies. By the end of the course, the student will be able to effectively make adjustments to frames constructed from a variety of materials.

Facial and Eye Measurements In this course, students will learn how to take accurate pupillary distances using a pupillometer (monocular and binocular), height measurements, pantoscopic angle measurements, and face form measurements using digital equipment. Students will also learn to interpret these measurements and their impact on frame and lens selection.

Customer Satisfaction and Troubleshooting This course will cover lens centration and American National Standards Institute (ANSI) safety standards, height modification, and pantoscopic angle modification. Upon completion of the course, the student will be able to effectively address customer complaints and make eyeglasses adjustments to improve position and function.

Practical Cases and Lab Practicum This course involves the examination of practical cases. These cases will cover a number of issues including lens imbalance, amblyopia, vertical anisometropia-slab-off, and hands on frame adjustment. Students will discuss the benefits and disadvantages of various responses to customer complaints. This course will also involve some retail role play scenarios.

OFFERING THE BEST TECHNICAL SOLUTION The following courses cover lens selection and design in depth. Students will learn how prescription and lifestyle factors affect lens choice. In addition to being provided a technical understanding of lens materials, geometries, and coatings, students will also learn how to advise individuals with special needs.

Frame Choice In this course, students will learn how to advise patients on frames while taking into account their particular aesthetic and functional requirements. The course is an application of information acquired in the “Frame and Physiognomic” course. Topics covered in this course include parameters of frame choice (including morphological characteristics, prescription type, etc.); influence of frame material on weight, aesthetics, and comfort; and eyeglass frame geometry. This course will also familiarize students with their employers’ frame portfolios.

Lens Choice In this course, students will learn how to make informed recommendations regarding lens materials. The course will cover material types, refractive index, lens geometry (spherical, aspherical, free form, biaspherical, toric, atoric), and coatings (anti-scratch, anti-reflective, hydrophobic, oleophobic, antistatic, photochromic, tints, polarization, blue light protection). By the end of the course, students will be able to make lens recommendations taking into account prescription, physiology, and lifestyle factors.

Special Needs This course will familiarize students with apparatuses and methods for treating patients with special needs. Topics covered in this course include sports vision and occupational needs (e.g. safety glasses, watersports, underwater lenses, musicians, pilots). Other topics in this course include filters, prisms, tints, occluders, and low vision.

Case Studies This course involves the examination of actual and imagined patient cases. Cases covered in this course include the average myope, the high myope, average hypermetropic, high hypermetropia, high astigmatism, prescription sunglasses, filters and tint for retinal pathologies. This course will integrate some role-play scenarios.

CARE OF THE PRESBYOPIC PATIENT This course will provide a summary of the function of the crystalline lens and accommodation. Students will learn proper presbyopic prescription analysis and implications for the selection and maintenance of visual aids.

Presbyopic Needs and Solutions Topics covered in this course include solutions for young patients, near vision, progressive lenses, office lenses, degressive lenses (occupational lenses), contact lenses, and available solutions for senior presbyopic patients. Progressive lens geometry trends, “adding a near vision only pair”, and the role of the line bifocal will also be covered in the course.

Presbyopic Measurements Topics covered in this course includes near vision only, single vision, standard progressive lens, free form lenses, degressive lens (occupational lenses), line bifocal measurements.

Delivery and AftercareThis course covers topics including precautions on measurements and adjustments, the role of the vertex distance and pentoscopic angle, nose pad adjustment, and patient education on the use of multifocal lenses.

Adaptation Management This course will enhance the student’s understanding of customer dissatisfaction with multifocal equipment and alternative solutions.

Case Studies This course involves the examination of actual and imagined patient cases.

LENS CRAFTING

Life in the Lab This course prepares students to become lens crafters. During the course, the student will learn how to properly prepare lenses for mounting.

Frame Repairs Topics in this course include nose pad replacement, screw replacement. Students will also learn techniques for repairing frames made of acetate and other polymers.

Automatic Edger Operation In this course, students will learn the correct operation of automatic edgers (pattern and patternless). Students will also learn the importance of bevel positioning and mounting coordinates in crafting lenses.

Bevels/Security Bevels Mounting Manual lens crafting is the focus of this course. Topics include manual bevels, security bevels, and assembling and mounting lenses in frames (plastic and metal).

Quality Control Topics covered in this course include lensometry, prescriptions, and ANSI standards. Verifying power, axis, PD, and height will also be covered.

Advanced Lens CraftingTopics covered in this course include rimless and semi-rimless glasses, drilling and grooving, and working with atypical materials (i.e. wood, precious metals, advanced polymers).

OFFICE MANAGEMENT, SALES, AND COMMUNICATION

Optical Retail Fundamentals This module equips students to become managers and sales people in retail outlets and medical offices and aims to improve a business unit’s sales, customer experience, and operational efficiency. Students will also be familiarized with relevant government regulations and HR best practices.

Communication and On-Site Marketing This course focuses on the fundamentals of effective retail communication. Among other things, students will learn techniques for communicating technical concepts to patients, lifestyle assessment questionnaires, and appropriate responses to patient and customer complaints.

Students will learn how effective communication can increase sales, customer satisfaction, and general operational efficiency. Customer service case studies will be incorporated into this course. Sales Technique This course focuses on improving sales skills. In addition to learning the differentiating characteristics of their employers’ product lines, students learn how to effectively build rapport with customers and patients, answer and analyze customer and patient concerns and complaints, and effective upselling approaches.

Human Resources and Regulations

• Human Resources This course reviews human resource fundamentals in a retail or doctor’s office setting. Topics covered include attendance policies, drug policies, and equipment care and disinfection.

• Optical Retail Regulations (State Dependent), equipment care and disinfection, FDA regulations, FTC regulations, contact lens regulations

• HIPAA Topics covered in this course include HIPAA compliance, training requirements, scenarios, and the proper management of medical records.

18301 N MIAMI AVE, MIAMI, FL 33169 (305) 902-2020 | INFO@ISOTECH.EDUCATION