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Dnyanasadhana college
Thane (w)
t.Y.B.M.M.
5th semester
SUBJECT: brand building
PROJECT: multi branding strategies
Submitted by: Shetty s. sachin
Roll no: 25
Submitted to: prof.J .g. haldankar
Students sign
teacher sign
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indexsr
no
.
contents
1. introduction
2. Brand awareness
3. BRAND IMAGE
4. Multi-branding strategy5. Brand strategic decision
6. Building Brands: How To Expand FromMulti-Unit To Multi-Brand Franchisee
7. The advantages &disadvantages multi-branding strategy
8. Case Study
Acknowledgment
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I am much very thankful to our
Prof. j.g.haldankar sir for his guidance and
support thought out this Project.
The information and knowledge given by his
served as the basic for this Project.
Declaration by student
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I hereby declare that the information
which provided in this project is best of
my knowledge.
Declaration by Professor
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INTRODUCTION
Brand is the personality that identifies a product, service or company (name, term,sign, symbol, or design, or combination of them) and how it relates to key
constituencies: customers, staff, partners, investors etc.
Some people distinguish the psychological aspect, brand associations like thoughts,
feelings, perceptions, images, experiences, beliefs, attitudes, and so on that become
linked to the brand, of a brand from the experiential aspect.
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The experiential aspect consists of the sum of all points of contact with the brand
and is known as the brand experience. The psychological aspect, sometimes
referred to as the brand image, is a symbolic construct created within the minds of
people, consisting of all the information and expectations associated with a
product, service or the company(ies) providing them.
People engaged in branding seek to develop or align the expectations behind the
brand experience, creating the impression that a brand associated with a product or
service has certain qualities or characteristics that make it special or unique. A
brand is therefore one of the most valuable elements in an advertising theme, as it
demonstrates what the brand owner is able to offer in the marketplace. The art of
creating and maintaining a brand is called brand management. Orientation of the
whole organization towards its brand is called brand orientation.
Careful brand management seeks to make the product or services relevant to thetarget audience. Brands should be seen as more than the difference between the
actual cost of a product and its selling price - they represent the sum of all valuable
qualities of a product to the consumer.
A brand which is widely known in the marketplace acquires brand recognition.
When brand recognition builds up to a point where a brand enjoys a critical mass
of positive sentiment in the marketplace, it is said to have achieved brand
franchise. One goal in brand recognition is the identification of a brand without the
name of the company present. For example, Disney has been successful at branding
with their particular script font (originally created for Walt Disney's "signature"logo), which it used in the logo for go.com.
Consumers may look on branding as an important value added aspect of products
or services, as it often serves to denote a certain attractive quality or characteristic
(see also brand promise). From the perspective of brand owners, branded products
or services also command higher prices. Where two products resemble each other,
but one of the products has no associated branding (such as a generic, store-
branded product), people may often select the more expensive branded product on
the basis of the quality of the brand or the reputation of the brand owner.
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Brand awareness
Brand awareness refers to customers' ability to recall and recognize the brand
under different conditions and link to the brand name, logo, and jingles and so on
to certain associations in memory. It helps the customers to understand to which
product or service category the particular brand belongs and what products andservices are sold under the brand name. It also ensures that customers know which
of their needs are satisfied by the brand through its products (Keller). Brand
awareness is of critical importance since customers will not consider your brand if
they are not aware of it.
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'Brand love', or love of a brand, is an emerging term encompassing the perceived
value of the brand image. Brand love levels are measured through social media
posts about a brand, or tweets on sites such as Twitter. Becoming a Face book fan
of a particular brand is also a measurement of the level of 'brand love'.
Brand promise
The marketer and owner of the brand have a vision of what the brand must be and
do for the consumers.
Brand promise is what a particular brand stands for (and has stood for in the past).
It has its roots from the identity that it gains over a period of time. Usually, brand
promise is an attribute common to ' Parent ' brands. Herein, the brand may broadly
stand for Quality, Performance, Trust, or False promises. However, the extensions,
or the brands under the parent brand umbrella, may stand individually for aparticular trait which it has delivered over the years, for example, 'the best
sparkling teeth', or 'the trusted bank to bank with for centuries', et al.
Global brand
A global brand is one which is perceived to reflect the same set of values around
the world. Global brands transcend their origins and create strong enduring
relationships with consumers across countries and cultures. They are brands sold in
international markets. Examples of global brands include Face book, Apple, Pepsi,McDonald's, MasterCard, Gap, Sony andNike. These brands are used to sell the
same product across multiple markets and could be considered successful to the
extent that the associated products are easily recognizable by the diverse set of
consumers.
BRAND IMAGE
In modern business, the brand image occupies a very important position. Oftentimes, it is not the quality of goods or services, but the brand that sets the
competition. This is because the consumers are very much concerned about the
brand they choose. They trust a product because of the brand reputation of the
manufacturer. An established brand finds it easier to market their products than a
new and struggling brand. However successful a brand is, constant monitoring and
management is required to keep intact the corporate brand reputation it enjoys.
http://en.wikipedia.org/wiki/Facebookhttp://en.wikipedia.org/wiki/Apple_Inc.http://en.wikipedia.org/wiki/Pepsihttp://en.wikipedia.org/wiki/McDonald'shttp://en.wikipedia.org/wiki/Mastercardhttp://en.wikipedia.org/wiki/Gap_(clothing_retailer)http://en.wikipedia.org/wiki/Sonyhttp://en.wikipedia.org/wiki/Nike,_Inc.http://en.wikipedia.org/wiki/Facebookhttp://en.wikipedia.org/wiki/Apple_Inc.http://en.wikipedia.org/wiki/Pepsihttp://en.wikipedia.org/wiki/McDonald'shttp://en.wikipedia.org/wiki/Mastercardhttp://en.wikipedia.org/wiki/Gap_(clothing_retailer)http://en.wikipedia.org/wiki/Sonyhttp://en.wikipedia.org/wiki/Nike,_Inc.8/4/2019 Sachin Shetty fina
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Premeditated attacks on your brand cannot be ruled out either. Sometimes, a
disgruntled customer may start a campaign aimed at bringing down your reputation
in the market. As such, you should have a system or a strategy in place to protect
and enhance your brand reputation. Brand image is the current view of the
customers about a brand. It can be defined as a unique bundle of associations
within the minds of target customers. It signifies what the brand presently stands
for. It is a set of beliefs held about a specific brand. In short, it is nothing but the
consumers perception about the product. It is the manner in which a specific brand
is positioned in the market. Brand image conveys emotional value and not just a
mental image. Brand image is anything but an organizations character. It is an
accumulation of contact and observation by people external to an organization. It
should highlight an organizations mission and vision to all. The main elements of
positive brand image are- unique logo reflecting organizations image, slogan
describing organizations business in brief and brand identifier supporting the key
values. Brand image is the overall impression in consumers mind that is formedfrom all sources. Consumers develop various associations with the brand. Based on
these associations, they form brand image. An image is formed about the brand on
the basis of subjective perceptions of associations bundle that the consumers have
about the brand. Volvo is associated with safety. Toyota is associated with
reliability. The idea behind brand image is that the consumer is not purchasing just
the product/service but also the image associated with that product/service. Brand
images should be positive, unique and instant. Brand images can be strengthened
using brand communications like advertising, packaging, word of mouth publicity,
other promotional tools; etc. Brand image develops and conveys the products
character in a unique manner different from its competitors image. The brand
image consists of various associations in consumers mind -attributes, benefits and
attributes. Brand attributes are the functional and mental connections with the
brand that the customers have. They can be specific or conceptual. Benefits are the
rationale for the purchase decision. There are three types of benefits: Functional
benefits - what do you do better (than others), emotional benefits - how do you
make me feel better (than others), and rational benefits/support - why do I believe
you (more than others). Brand attributes are consumers overall assessment of a
brand. Brand image has not to be created, but is automatically formed. The brand
image includes products' appeal, ease of use, functionality, fame, and overall value.Brand image is actually brand content. When the consumers purchase the product,
they are also purchasing its image.
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Brand image is the objective and mental feedback of the consumers when they
purchase product. Positive brand image is exceeding the customers expectations.
Positive brand image enhances the goodwill and brand value of an organization. In
short, brand image is a unique set of association in the mind of customers
concerning what a brand stands for and the implied promises the brand maker .It
includes the following:
Sum of all tangible and intangible traits
Represents all internal and external characteristics
Its anything and everything that influences how brand or a company is
perceived by its target constituencies.
It is the best single marketable investment a company can make.
It also includes an impression in the consumers mind of a brands total personality.
It is developed overtime through advertising campaign with a consistent theme and
is authenticated through the consumers direct experience.
Multi-branding strategy
The same product categories in the introduction of multiple brand strategy known
as the multi brand strategy. Securities investors often invest a variety of stocks, an
investor of all shares held by the collection is the so-called portfolio (portfolio), in
order to reduce the risk of increased profit opportunities, and investors mustconstantly optimize the equity portfolio. Similarly, the establishment of a portfolio
of brands, the implementation of multi-brand strategy, often based on the same
considerations, and such brand portfolio among various brand images is also linked
to the existing differences, not stew, contains a combination of the overall concept
more than individual significance.
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(1) Nurturing the needs of the market. Not a single brand alone can cultivate a
market. Although initially a certain brand to outshine others, but once hard, and so
it opened up to a fertile market, other people will be flocking to. Many market
competitors opened up a common market, the market will help the rapid
development and maturity. When the market began to divide, many contributors to
the advertising market usually unavoidable, its effect is to further strengthen the
product category of the common advantage. Some market at the beginning of a
dynamic, but not the final form of climate, one of the reasons is that few
participants. If a wholesale market only 23 shops, empty, the market is not what the
market. There are a number of brands together to support an overall market
absolutely necessary. Personal computer market as an example, if a business only
Apple monologue, no other computer manufacturers follow-up, absolutely
impossible for this popular form today's PC market.
(2) Various brands so that enterprises have the opportunity to maximize marketcoverage. Not a single brand alone can occupy a market. As the market matures,
the needs of consumers gradually broken down, a brand can not maintain its basic
meaning and at the same time meet the same objectives. That is why some
enterprises to create a number of brands to the market to different segments of their
mind. On the other hand, Western retailers in recent years the rise of self-brand
manufacturers to issue a strong challenges to shake the manufacturers to establish
and maintain a brand on the active and dominant position. Multi-brand strategy
will help manufacturers and retailers curb brokers control a brand further about
their own abilities.
Multi-brand offers a flexible, help limit the expansion of opportunities for
competitors, making competitors are in every segment of the existing brands are
entering the obstacles. In the price war to defend the main brand, multi-brand is
indispensable. Those secondary brands, as a small unit forces, launched a price war
to the competitors to quickly crack down on the flank, who helped to provoke both
difficult to Go. At the same time, the core brand's leading position will be Haofa
prejudice. Leading brands shoulders ensure that the entire product category of the
profitability of the task, their status must be defended otherwise, once the charm of
its decline, product unit profit would be difficult to rehabilitation or the end of thebrand would be rejected by retailers.
(3). Highlight and protect the core brand. When the need to protect the image of the
core brand, multi-brand presence all the more significant, in the absence of core
brands in the grasp of innovation can not be blindly risk. For example, to defend
the brand equity, the Disney film production companies in its use of multiple
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brands, making Disney enterprises can produce all types of movies, so as to avoid
the damage of Disney's prestigious image. In the West, the retail system to the keen
interest in brand diversification, manufacturers use of multi-brand strategy to
improve their overall market share, to increase their weight in the trial of strength
with retailers.
Therefore, the multi-brand strategy will help cultivate business, market coverage,
lower marketing costs, restrictions on competitors and effectively respond to the
challenges of retailers.
Brand strategic decision
Brand strategy has five kinds of decision-making. Namely: product line expansion
strategy, brand extension strategies, multi-brand strategy, the new brand strategy,
brand strategy of cooperation.
Multi-brand Strategy is the marketing of two or more similar and competing
products by the same firm under different and unrelated brands.
While these brands eat into each others' sales (see cannibalism), multi-brand
strategy does have some advantages as a means of
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(1) Obtaining greater shelf space and leaving little for competitors' products,
(2) Saturating a market by filling all price and quality gaps,
(3) Catering to brand-switchers users who like to experiment with different brands,
and
(4) Keeping the firm's managers on their toes by generating internal competition.
One example I can think of is the GMC Acadia/Traverse/Enclave/... The cars are
almost identical, but they are sold as different models. There are certainly benefits
for huge corporations who can throw a lot of money for essentially advertising, but
the costs are great depending on the product
Multi-brands
Alternatively, in a market that is fragmented amongst a number of brands a
supplier can choose deliberately to launch totally new brands in apparent
competition with its own existing strong brand (and often with identical product
characteristics); simply to soak up some of the share of the market which will in
any case go to minor brands. The rationale is that having 3 out of 12 brands in such
a market will give a greater overall share than having 1 out of 10 (even if much of
the share of these new brands is taken from the existing one). In its most extreme
manifestation, a supplier pioneering a new market which it believes will beparticularly attractive may choose immediately to launch a second brand in
competition with its first, in order to pre-empt others entering the market.
Individual brand names naturally allow greater flexibility by permitting a variety of
different products, of differing quality, to be sold without confusing the consumer's
perception of what business the company is in or diluting higher quality products.
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Once again, Procter & Gamble is a leading exponent of this philosophy, running as
many as ten detergent brands in the US market. This also increases the total
number of "facings" it receives on supermarket shelves. Sara Lee, on the other
hand, uses it to keep the very different parts of the business separate from Sara
Lee cakes through Kiwi polishes to L'Eggs pantyhose. In the hotel business,
Marriott uses the name Fairfield Inns for its budget chain (and Ramada uses
Rodeway for its own cheaper hotels).
Cannibalization is a particular problem of a "multibrand" approach, in which the
new brand takes business away from an established one which the organization
also owns. This may be acceptable (indeed to be expected) if there is a net gain
overall. Alternatively, it may be the price the organization is willing to pay for
shifting its position in the market; the new product being one stage in this process.
Private labels
With the emergence of strong retailers,private label brands, also called own
brands, orstore brands, also emerged as a major factor in the marketplace. Where
the retailer has a particularly strong identity (such as Marks & Spencerin the UK
clothing sector) this "own brand" may be able to compete against even the
strongest brand leaders, and may outperform those products that are not otherwise
strongly branded.
Individual and organizational brands
There are kinds of branding that treat individuals and organizations as the products
to be branded. Personal branding treats persons and their careers as brands. The
term is thought to have been first used in a 1997 article by Tom Peters. Faith
branding treats religious figures and organizations as brands. Religious media
expert Phil Cooke has written that faith branding handles the question of how to
express faith in a media-dominated culture. Nation branding works with the
perception and reputation of countries as brands.
With the trend of multi-unit franchising continuing to drive franchising into the
21st century, some progressive franchisees are looking for the next logical step inthe progression of franchising ongoing and complex development. Many are
finding that next step is through multi-brand franchising.
Multi-brand franchising can offer a great additional growth tool for multi-unit
franchisees who have seen their fortunes raise simply from adding new units of one
brand. Adding additional brands and units makes logical sense. If following the
http://en.wikipedia.org/wiki/Procter_%26_Gamblehttp://en.wikipedia.org/wiki/Sara_Lee_(corporation)http://en.wikipedia.org/wiki/Marriott_Internationalhttp://en.wikipedia.org/wiki/Fairfield_Inn_by_Marriotthttp://en.wikipedia.org/wiki/Ramadahttp://en.wikipedia.org/wiki/Rodeway_Innhttp://en.wikipedia.org/wiki/Cannibalizationhttp://en.wikipedia.org/wiki/Private_labelhttp://en.wikipedia.org/wiki/Own_brandhttp://en.wikipedia.org/wiki/Own_brandhttp://en.wikipedia.org/wiki/Store_brandhttp://en.wikipedia.org/wiki/Marks_%26_Spencerhttp://en.wikipedia.org/wiki/UKhttp://en.wikipedia.org/wiki/Personal_brandinghttp://en.wikipedia.org/wiki/Tom_Petershttp://en.wikipedia.org/wiki/Faith_brandinghttp://en.wikipedia.org/wiki/Faith_brandinghttp://en.wikipedia.org/wiki/Phil_Cookehttp://en.wikipedia.org/wiki/Nation_brandinghttp://en.wikipedia.org/wiki/Procter_%26_Gamblehttp://en.wikipedia.org/wiki/Sara_Lee_(corporation)http://en.wikipedia.org/wiki/Marriott_Internationalhttp://en.wikipedia.org/wiki/Fairfield_Inn_by_Marriotthttp://en.wikipedia.org/wiki/Ramadahttp://en.wikipedia.org/wiki/Rodeway_Innhttp://en.wikipedia.org/wiki/Cannibalizationhttp://en.wikipedia.org/wiki/Private_labelhttp://en.wikipedia.org/wiki/Own_brandhttp://en.wikipedia.org/wiki/Own_brandhttp://en.wikipedia.org/wiki/Store_brandhttp://en.wikipedia.org/wiki/Marks_%26_Spencerhttp://en.wikipedia.org/wiki/UKhttp://en.wikipedia.org/wiki/Personal_brandinghttp://en.wikipedia.org/wiki/Tom_Petershttp://en.wikipedia.org/wiki/Faith_brandinghttp://en.wikipedia.org/wiki/Faith_brandinghttp://en.wikipedia.org/wiki/Phil_Cookehttp://en.wikipedia.org/wiki/Nation_branding8/4/2019 Sachin Shetty fina
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franchise system works for one successful brand, it will most likely work in
another, then another--if you choose wisely. With a streamlined infrastructure,
solid capital base, and strong unit economics, more profit can flow your way with
each passing year and additional brand.
It's really the idea of diversification, and that's as old as capitalism. Dispersing risk
can protect your business from negative market factors like economic downturns
and encroaching competition. Diversification is a recommended strategy in
designing an investment portfolio and is a big part of the thinking behind the
growth in multi-brand franchising. As savvy investors know, no matter how good
your ROI may be from a single holding, it's not wise to put all your eggs in one
basket. And as multi-unit franchisees seek new avenues for growth, an increasing
number are adding second, third, and fourth brands to their portfolios.
But why would franchisors want franchisees who aren't fully devoted to a singlebrand? Simple, they're looking for additional multi-unit partners with a proven
track record managing multiple units, relevant industry experience, positive cash
flow, strong unit economics, and a solid management team and infrastructure. And,
for franchisors, signing multi-unit deals also means dealing with fewer franchisees
to sell more units. Meanwhile, multi-unit franchisees seeking a new franchisor
partner have similar requirements: a solid management team, strong unit
economics, a well-known and respected brand name, and an opportunity to develop
a territory over the long term.
Here are some of the reasons multi-unit franchisees seek out additional brands:
Infrastructure. Multi-unit franchisees with their own accounting, human
resources, and other internal departments often have excess capacity. Adding
brands can take advantage of that capacity, growing profits without
expanding the home office staff. With a strong infrastructure in place, a
multi-brand franchisee has a built-in advantage in building brand awareness
in their territory and more easily, rapidly, and successfully penetrating their
market with a new brand.
Economies of scale. Once an organization attains a certain size, several
things get easier and, often, less expensive since you're "buying in bulk":
marketing and advertising, supplier costs and services, administrative and
back-office functions, and more. For example, one vendor may be able to
service all your equipment and, as a result, offer you a more economical rate.
Geography. Adding another brand can be the perfect path to continued
growth in a region where a single-brand multi-unit operator has built out
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their territory, or for a franchisee of a brand with no local opportunities to
build more units--without having to travel to new or distant locales.
Familiarity with the territory and the dynamics of the market, combined with
local connections and a solid grasp of local real estate, developers, and
zoning requirements is a real home-court advantage.
Financing. A successful track record with one franchise concept
demonstrates your ability to lenders who can help you launch that next
concept. Thriving multi-unit franchise operators typically have high net
worth, extensive contacts, and access to financing to open successful units
quickly. These are powerful assets to have. Your existing operation and the
value of your real estate can help you acquire a second or third concept,
without putting a stranglehold on your cash flow.
Training and retention. With two or more brands, a franchisee can offer
employees cross-training, flexibility, promotions, and a clear growth path as
their skill sets improve. This helps in attracting and retaining top talent asyou build your organization, always a challenge in any business. And with
better-trained employees, unit economics improve.
Co-branding. Locating two or more brands in a single location also allows
behind-the-scenes efficiencies that can boost profits. Be careful to maintain
compliance with each franchise agreement, as some concepts may not be
combined legally or functionally. If it does work, co-branding and co-
marketing can make more efficient use of your advertising dollar.
Synergy. Each franchise brand has its own proprietary operating system
perfected over many years and many thousands of customer transactions.
While the operating systems differ and must remain separate, sometimes
elements of one can be applied to another, or to internal operations at the
franchisee's home office. The same holds true for marketing programs,
recruiting methods, training, HR, and every other ingredient of franchising
success. Keep them separate to maintain compliance, but look for areas to
adapt good ideas across your organization.
Multi-brand franchising, when done right, offers great potential to the multi-unit
franchisee seeking to diversify their investment, increase their profitability, and
build a larger, stronger organization.
Brand extension and brand dilution
The existing strong brand name can be used as a vehicle for new or modified
products; for example, many fashion and designer companies extended brands into
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fragrances, shoes and accessories, home textile, home decor, luggage, (sun-)
glasses, furniture, hotels, etc.
Mars extended its brand to ice cream, Caterpillar to shoes and watches, Michelin to
a restaurant guide, Adidas and Puma to personal hygiene. Dunlop extended its
brand from tires to other rubber products such as shoes, golf balls, tennis racquets
and adhesives.
There is a difference between brand extension and line extension. A line extension
is when a current brand name is used to enter a new market segment in the existing
product class, with new varieties or flavors or sizes. When Coca-Cola launched
"Diet Coke" and "Cherry Coke" they stayed within the originating product
category: non-alcoholic carbonated beverages. Procter & Gamble (P&G) did
likewise extending its strong lines (such as Fairy Soap) into neighboring products
(Fairy Liquid and Fairy Automatic) within the same category, dish washingdetergents.
The risk of over-extension is brand dilution where the brand loses its brand
associations with a market segment, product area, or quality, price or cachet.
Although the multi-brand strategy has manyadvantages, but also there are many limitations.
(1) With the introduction of new brands, its net contribution to the market rate
Jiangcheng a marginal decline trend. Economics of marginal utility theory tells usthat as a consumer of the increase in consumer goods, the goods were diminishing
marginal utility of the trend. Similarly, for an enterprise, with the increase in brand,
the new brand-to-business market marginal contribution rate is off the trend of
diminishing. This is due to the limited resources within the enterprise, to support a
new brand is sometimes necessary to reduce the estimated cost of the original
brand on the other hand, enterprises in the creation of new brands on the market
because competitors will be the resistance without achieving the desired results
They will address the new corporate brand launch a similar competitive brands, or
intensify the existing brand marketing efforts. In addition, another important reasonis that as companies in the same online brand products increased between the brand
will inevitably erode each other's market. In the sudden expansion of the market
difficult, it is difficult to imagine the new brand to attract consumers are all
competitors customers, or has never used the product, especially when the product
differentiation smaller, or the same product Online different brand positioning
http://en.wikipedia.org/wiki/Michelinhttp://en.wikipedia.org/wiki/Adidashttp://en.wikipedia.org/wiki/Puma_AGhttp://en.wikipedia.org/wiki/Dunlop_(brands)http://en.wikipedia.org/wiki/Coca-Colahttp://en.wikipedia.org/wiki/Procter_%26_Gamblehttp://en.wikipedia.org/wiki/Michelinhttp://en.wikipedia.org/wiki/Adidashttp://en.wikipedia.org/wiki/Puma_AGhttp://en.wikipedia.org/wiki/Dunlop_(brands)http://en.wikipedia.org/wiki/Coca-Colahttp://en.wikipedia.org/wiki/Procter_%26_Gamble8/4/2019 Sachin Shetty fina
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difference not significant, this brand eroded among the phenomenon is particularly
significant.
(2) brand promotion cost more. Enterprises to implement multi-brand strategy, it
means that limited resources can not be allocated to the profitability of the few
strong brands, brands need a long-term, a huge publicity budget. For some
enterprises, it is elusive.
The risks of multi production
When offering products to the public, branding can help enhance customer loyalty
and help the company be more profitable overall. One particular branding strategy
you can use is multi-product branding, which involves releasing multiple products
with the same brand name. While this strategy can be simple to use, it can lead to
some problems.
Dilute Brand Name
One of the potential problems with using multi-product branding is that it can
delete the effectiveness of the brand name. When consumers see the brand name
everywhere on many different types of products, they may not necessarily put the
same faith in the brand as they once did. This can lead to lower sales in all of the
different product categories a brand encompasses. By sticking to related products
in a brand, you often can grab more market share of that particular niche.
All Products Tied Together
Another potential disadvantage of using this branding strategy is that it ties all of
the products together. In some cases, this can be good, but problems can arise. For
example, if your brand covers household products such as soap and cleaners but it
also covers chainsaws, one chainsaw malfunction could lead to a bad perception
associated with the other products in the lineup. You have to make sure all of the
products in your line share the same level of quality.
Difficulty Managing
When you put your brand name on many different types of products, you
eventually may have a hard time managing them all. If you restrict your brand
name to items that are similar to one other, such as soap, shampoo and conditioner,
it is typically easier to manage them. If you start dealing with products that are
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completely unrelated to one another, such as soap and automobiles, you may have
a hard time effectively managing your resources.
Expectations on New Products
Another potential problem you may run into using multi-product branding is unfairexpectations on new products. For example, if your brand has a certain standard of
excellence in the eyes of the public, every new product is scrutinized. If the new
products do not meet the standards of the old ones, it can lead to a negative stigma
surrounding the brand. Every new product must have all of the kinks worked out
before you release it to the general public.
The disadvantages of brand extensionstrategies
(1). Damage to the original brand image.
When a certain type of product on the market ahead of the status, the brand has
become a strong brand, in the minds of consumers will have a special image
orientation, or even become a synonym for such products. This will be a strong
brand extension, as proximate cause of (that is the last impression on people's
awareness of a more profound impact on the role of) the existence, it is possible to
play a strong brand image consolidate or weaken the role. If the improper use of
the brand extension, the original strong brand image represented by the information
was weakening.
(2). Runs counter to consumer sentiment.
A brand for the success of the process, the consumer is shaped by the corporate
brand-specific functions, such as the quality of the psychological characteristics of
specific targeting process. The strength of enterprises and brand extension to or
incompatible with the original market has nothing to do with the products, on the
contrary the psychological orientation of consumers. Such as "999" was originally
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Wei Yao in the well-known brands, "999" extend to beer; consumers will be
difficult to accept. The brand extension of such misconduct, not only the
effectiveness, but it will also affect the original strong consumer brands in the eyes
of the specific psychological orientation.
(3). Cixiaobichang easily form the "seesaw" phenomenon.
When a name on behalf of two or more of a difference in the product, consumers
will inevitably lead to fuzzy understanding of the products. When the extension of
branded products in market competition at the absolute superiority, consumers will
be the strength of the original brand positioning transferred to the psychological
extension of the brand. Thus, in effect weakened the strength of the brand
advantage. This extension of the strong brands and brand competitionCixiaobichang situation changes, that is, "seesaw" phenomenon.
(4). Implicate effect.
Will crown a strong brand name in other products, if different products in quality,
level on the difference between the poor, which makes the strong brand name
products and brand extensions have an impact, not only damaged the extension of
brand name products, but also implicate the strong brand.
(5). Dilute brand identity.
When a brand on the market after the success in the eyes of consumers will have a
special image orientation, attention also focused on the consumer to the product's
function, quality and other characteristics on. If enterprises use the same brand
launch function, is almost the same quality of similar products so that consumers
fainted the first shift, the brand identity will be diluted.
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Case study
Videocon: From market leadership to overall brand consolidationVideocons case history, when it unravels its detailed chapters, represents a classic
multi branding success story. In the consumer electronics sector, Videocon was a
mass brand and very middle-class in character. As a core brand, it did not have
any brands at the top end or at the flanks to ward off the thrust from the Sonys, the
Panasonics and the VFM Korean range of products. So Videocon developed
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Bazooka as a top-of-the-line product to spearhead a frontal assault. Toshiba too
was introduced to reinforce this strategy to take on all comers. Private was
introduced as a sub-brand and gave tremendous protection to the brand in all the
size categories and especially from price-aggressive competitors. The coup de
grace was to bring in Sansui to protect the flanks, completing the protection of the
core brand, Videocon, from virtually all sides.
But according to Newtons law, each and every force has an equal and opposite
reaction. So while a new range of brands and sub-brands creates a revenue thrust
and protects the core brand, the core brand tends to get compressed over a medium-
to long-term period. Likewise, Videocon saw its market share fall to 19 per cent
from 26 per cent. However, all the other brands that were a part of the overall multi
branding campaign gained substantial market share. So while production capacities
were shored up, brand shares got fragmented. This led to an overall consolidation
of the core brand, Videocon, which itself grew by 40 per cent. Thus, a multi
branding exercise, once initiated, can bring about a substantial consolidation of thecore brand.
Another application of multi branding is to move into product segmentation based
purely on the socio-economic parametersomething which Raymond as a core
brand specialized in. Park Avenue, the Raymond brand of readymade, was
introduced to cater to the new breed of professionals that was a part of the
liberalized era. For the youth who were more into casual wear, there was the Parx
range of casuals across various product categories. After that, Manzoni, an
absolutely top-of-the-line range of ties, suits and jackets was introduced. Manzoni
has been a complete sellout in a period of six months whereas the other brands
have flowered independently tooreinforcing the brand values of the core brand,
Raymond, and consolidating the overall market share.
Multi branding: The Big Boys Game
There is no doubt that multi branding is a big bucks game which can only be
played by the big players in earmarked business areas and business streams.
Profitable enterprises with the necessary operational efficiencies are the only ones
capable of supporting brand promotion and brand protection exercises. Besides,
they are the only ones capable of allocating huge budgets, deploying huge
resources and making tactical retreats or assuming aggressive postures wheneverticklish situations arise. Also, it must be said that over a period of time, as the
stronger brand consolidates, they have the wherewithal to not only set up entry
barriers but also take on aggressive competitors already present in their market
space.
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Future and Beyond Technology and the growth of the Internet as a business-
enabler will play a dynamic role in extending the tremendous value of the multi
branding concept. Blocks of corporate houses, which will capture their spaces and
keep
consolidating, will emerge in the long run. There will be transgression of the main
brands and sub-brands which, while achieving critical mass, will have their own
independent status. Here, multi branding will be effected through a process of
acquisitions, buyouts and mergers, alternately leading to the overall consolidation
of the main brand. Information management will become very important and the
derived competitive advantages will lend a new dimension to the multi-branding
concept. In fact, this will ultimately lead to knowledge-based marketing.
Proctor and Gamble Corporatebranding vs. multi-branding
Proctor and Gamble (P&G) is the American, fast-moving consumer Goods
Company behind many brands you are likely to have lying around your house:
Ariel, Bounty, Pringles and Gillette just to name a few. These brands areprobably familiar to you. Hence, their strategy to date of promoting multiple brands
to target different market segments has been highly effective. However, this has
hitherto been at that expense of promoting their corporate brand. Thus, P&G have
reviewed their promotional mix; now, the company plans to promote their
corporations environmental credentials through T.V. advertising in the U.K. Their
belief is that if consumers perceive P&G to be a green company, then they will
actively seek out their brands. This coincides with the lauch of their new
environmental sustainability vision.
Simply, P&G are moving away from a multi-brand strategy to a corporate brandingstrategy. But surely there are advantages and drawbacks of each approach?
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Firstly, what has made P&G so successful? As mentioned before, effective multi-
branding is the answer. This allows P&G to tailor different features that appeal to
different consumers note in the picture above: they manufacture both Head &
Shoulders and Pantene shampoo. As a result of this, the company can take a
differentiated approach to marketing. Thus, long-term relationships are developed
with customers by closely satisfying their wants and needs with products that have
a competitive advantage over their competitors. Although P&G have overcome the
most common drawback of using a multi-brand strategy that each brand may
only obtain a small market share they do suffer from a lack of corporate
publicity.
Unlike P&G, Unilever and Reckitt Beckinser, their major competitors, havealready started to promote their corporate brand as opposed to their products.
Unilever distinctively display their logo on their advertisements; while Reckitt
Beckinser has started to raise their corporate publicity among students to highlight
the graduate job opportunities they offer. So already P&G are playing catch-up
with their micro-environment.
This means that above-the-line promotion is needed, in the form of advertisements,
to quickly raise their corporate profile. This would account for the creative
advertising, below, which has already been aired in the U.S.
Take note of the ending: although they highlight the relevant product range to
Mothers a key market segment the main emphasis is on the company, P&G.
This is an indication of how they aim to undertake corporate branding in the U.K
sponsorship of the 2012 Olympics that emphasizes their environmental
sustainability and healthy living ethos. Thus, like how Mothers in the U.S. may
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seek out products from various P&G product lines, health and environmental
concerned consumers in the U.K. will theoretically look out for P&G products.
Moreover, I believe that this corporate branding strategy will provide even more
long-term benefits for P&G ,that may not even be a part of their marketing
objectives. Namely, as consumers trust and recognize P&G, the more willing they
may become to try new brands they launch. For instance, Heinzs traditional
labeling has become synonymous with high-quality food products. This develops
deeper consumer relationships. If P&G can achieve a similar brand positioning in
the minds of their consumers then product development becomes less risky and,
therefore, innovation becomes more effective.
However, in order for corporate branding to be a success, the company must have a
good reputation a slightly obvious observation I know. But still, a poor reputation
is a major weakness. As such, Kraft Foods unlike others mentioned so far are
still emphasizing their product brands other their corporate identity following theconsumer backlash over their unethical behaviour during the takeover of Cadbury
Chocolate.
Ultimately, I believe a corporate branding strategy will work for P&G albeit it
being implemented a little late. However, I do not feel that it will be sufficient to
promote their apparent environmental considerations; environmental impact varies
so much on a product-to-product basis. Hence, each one of their products has
different degrees of sustainability it is the brand of the product that will prevail
over the brand of the company on ethical issues. But, more importantly, corporate
branding is likely to be a huge success for the P&G in terms of making consumersmore receptive to the high-quality innovation that the firm has yet to receive credit
for.
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