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1 Understanding needs and purchase behavior of consumers in Scooter segment in India

Scooter Sector in India

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  • 1

    Understanding needs and purchase behavior

    of consumers in Scooter segment in

    India

  • 2 2

    B A C K G R O U N D

    R E S E A R C H D E S I G N

    M E T H O D O L O G Y T I M E L I N E A N D C O S T

    1 . 0

    2 . 0

    3 . 0

    4 . 0

  • 3

    Background 1.0

    3

    Background

  • Background of the study Indian two-wheeler market growth of scooters in recent years

    4

    Domestic sales of two-wheelers in India has almost doubled from 74,37,619 units (2008-09) to 1,48,05,481 units (2013-14)

    Share of scooters in two wheeler sales has gone up to nearly 25% at the end of 2013-14 against 14% in 2008-09

    Newer products are being launched across price points due to the rising demand for scooters

    Key competitors in scooters segment are: Honda Motorcycle & Scooter India (HMSI) Hero MotoCorp Limited (Hero) Suzuki Motorcycles India (SMIL) TVS Motor Company Ltd (TVS) Yamaha Motors Mahindra Two Wheelers (Mahindra)

    The client has approached to submit a proposal to conduct a research to understand the Indian customers of scooters and their purchase behavior.

    Year Total 2 wheeler

    sold

    % of scooters to sales

    % of Motorcycles

    to sales

    2007-08 72.5 Lakh

    2008-09 74.4 Lakh

    2009-10 93.7 Lakh

    2010-11 1.2 Crore 2011-12 1.3 Crore 2012-13 1.4 Crore 2013-14 1.5 Crore 25

    21

    19

    17

    15

    15

    14

    70

    73

    75

    76

    78

    78

    79

  • 5

    Two-wheeler industry has been a strong driving force for automobile industry

    2013-14 saw a robust and positive sales growth of 7.31%.

    Two-wheeler category had a significant 80% share in automobile sales volume

    Primary reasons that contribute to popularity of two-wheelers in India: Lower prices Higher fuel efficiency Rise in disposable income Better auto-financing schemes

    Baja Auto

    12%

    Hero Moto Corp

    42%

    Honda

    Motorcycle &

    Scooter India

    24%

    Yamaha

    4%

    Mahindra

    1%

    Piaggio

    0.17%

    Suzuki

    2%

    TVS

    13%

    Others

    2%

    India Two Wheeler Domestic Marker Share (Combining both Motorcycle and Scooter category )

    Source: http://www.autocarpro.in/analysis-sales/hmsi-makes-biggest-gains-wheeler-market-share-q1-fy15-6019 http://www.siamindia.com/statistics.aspx?mpgid=8&pgidtrail=14

    Background of the study Indian two-wheeler market

    2009-10 2010-11 2011-12 2012-13 2013-14

    93,70,951 1,17,68,910 1,34,09,150 1,37,97,185 1,48,05,481

    Domestic Sales trends for two wheeler category (Combining both Motorcycle and Scooter category )

    44% Owners of two-wheelers

    7% Owners of cars

  • Background of the study Buying power: An emerging middle class

    6

    India economic growth has accelerated significantly over the past two decades and so, too, has the spending power of its citizens.

    Real average household disposable income has roughly doubled since 1995

    India is being driven by rapid urbanisation and rising incomes in both rural and semirural regions

    With rising incomes, household consumption has soared and a new Indian middle class has emerged

    About 20% of consumer spending has shifted from essentials to non-essential goods and services, including consumer durables (white goods, automobiles, electronics), clothing, beverages, and cosmetics

    Indias emerging middle is creating huge market potential

    Source: PwC analysis, NCAER, CMI * Purchasing power parity (PPP)

    Technological advances

    Demographic shifts

    Shifts in Global economy power

    The major megatrend in India that is resulting the economic change:

    Indias Income distribution (millions) Population (millions) Household income/ year (INR)

    2010 2021 (Projection)

    > 850,000 Upper middle + 80 190 300,000 850,000 Middle 170 300 150,000 300,000 Emerging middle 470 570 < 150,000 Low 460 290

  • Business objective

    7

    With the background in mind, the broad business objectives of the study are to understand:

    Needs of the consumers from the scooter segment Purchase behavior / Decision making process for purchasing a specific brand Product perception Brand health measures such as Saliency, Consideration, Purchase

    Based on the current market share of the scooter segment, we propose to cover the following manufacturer in the study:

    * While the manufacturers will be covered, some of the brands/models may not be represented in the sample because of low market shares

    Manufacturer Market Share (Sales in Scooter category)

    Brands / Models*

    Honda Motorcycle & Scooter India (HMSI) 55% Activa, Dio, Aviator Hero MotoCorp Limited (Hero) 20% Maestro, Pleasure Suzuki Motorcycles India (SMIL) 9% Access, Swish, Lets TVS Motor Company Ltd (TVS) 7% Wego, Jupiter, Pep +, Zest, Streak Yamaha Motors. 5% Alpha, Ray Mahindra Two Wheelers (Mahindra) 2.3% Rodeo, Duro/Duro DZ, Flyte, Gusto, Kine Piaggio 1.7% Vespa LX125

  • Research objectives The broad business objectives are broken down into specific research objectives

    8

    To understand consumer needs, purchase behavior, product perception about scooter brands in India

    Understand the driving factors for Scooter purchase in India Key needs & expectations , Triggers / Barriers for

    the category / brand

    Understand purchase behaviour How do they collect information? Visit to dealer,

    search over Internet, reading Auto blogs/ Auto magazines, Watch TV programs etc.

    Type of information consumers seek? Fuel economy, features, performance, maintenance cost etc.

    How do they decide on a brand? key decision maker/ influencer, recommendations/ WOM, product features, brand communications, test drive, product price / price points of various segment

    Dealer recommendations Availability of financial schemes

    Perception about Manufacturers / brands: Imagery of different manufacturers

    Brand funnel : Saliency, Consideration, Purchase Demographics

    What will this give us?

    1. Help us identify the key drivers for the Scooters category

    Broad hierarchy of drivers based on brand association data

    2. Help us identify need-gaps Key category drivers and current

    need-gaps in the market/category can be identified based on claimed vs. derived importance of the attributes

    c) Help us understand the overall brand/ vehicle perception

    Scope of research Key deliverables

  • 9

    Research design 2.0

    9

  • 10

    CATEGORY BRAND

    Key needs / Expectations/ Perceptions Modules

    Framework for the proposed research

    Needs & Expectations

    Decision making & Purchase

    process

    Perception: Relative positioning of

    brands

    (Strengths & Weaknesses)

    Brand conversion vis-a-vis

    competition

    Saliency , Usage, Recommendation

    Quantitative Methodology

    I II

  • Module I : Category

    11

  • Identifying key drivers, expectations / need-gaps in Scooter category

    1

    To identify the derived importance of attributes (critical category drivers), Jaccard analysis is done

    Identifying derived importance of attributes for the scooter category: Brand association is taken on the key needs/expectation (attributes)

    2

    Analysis of Claimed vs. Derived importance of the attributes, helps identify Key drivers for the category

    Identifying key category drivers: Claimed vs. Derived importance Importance of each of the attributes is measured on a 5 point rating scale which provides the claimed importance for each attribute

    3

    Analysis of satisfaction vs. claimed importance, helps identify the Need-gaps that currently exists in the category

    Identifying Need-gaps in the scooter category: Satisfaction on each attribute is measured using a 5 point rating scale.

    The approach is explained in detail in the subsequent slides

    12

  • Identifying critical Category drivers through Jaccard Analysis

    1

    13

  • Driver analysis using Jaccard coefficient: Brand association data

    Percentage of respondents

    associating the brand with the

    attribute

    Honda Activa Mahindra

    Rodeo Hero Pleasure TVS Wego Yamaha Ray Honda Dio Suzuki Access Piaggio Vespa

    Scooter which is suitable for the entire

    family 51 42 37 44 51 42 37 44

    Easy to drive 37 31 37 31 21 31 21 31

    Have good ergonomics 44 29 31 36 44 29 31 36

    Eye catching styling 48 37 48 37 26 37 26 37

    Provides riding comfort 43 38 31 38 43 38 31 38

    Best in class mileage 47 32 47 32 36 40 36 40 Good pick up 45 35 26 36 45 35 26 36 Best in class fuel efficiency 44 35 44 35 35 39 35 39 Good after sales service 48 39 36 43 39 36 36 43

    Easy availability of spare parts 44 33 44 33 33 38 33 38

    Low cost of spare parts 46 41 35 41 41 35 35 41 Quick to provide service 43 43 43 43 38 42 38 42 Good resale value 49 33 31 40 33 31 31 40 Price of the vehicle 40 35 40 35 31 36 31 36

    Based on dummy data Attributes shown here are for illustrative purposes only

    Illustration 14

  • TERTIARY SET

    SECONDARY SET PRIMARY SET

    Example: Jaccard score - Derived importance of attributes

    Based on dummy data A subset of attributes is used here for illustrative purposes only

    Scooterwhich is

    suitable forthe entire

    family

    Easy todrive

    Have goodergonomics

    Eyecatchingstyling

    Providesriding

    comfort

    Best inclass

    mileage

    Good pickup

    Best inclass fuelefficiency

    Good aftersales

    service

    Easyavailabilityof spare

    parts

    Low cost ofspare parts

    Quick toprovideservice

    Goodresalevalue

    Price of thevehicle

    Based on brand association data Jaccard co-efficients are calculated to arrive at the derived importance of the attributes

    Illustration 15

  • Identifying Key drivers through an understanding of Claimed & Derived

    importance

    2

    16

  • 17

    Example: Key Drivers Claimed vs. Derived Importance of attributes Helps identify the focus areas to differentiate product from competition offerings

    High

    Claimed Importance Low High

    Hygiene Factor Low Priority

    Latent Motivator Key Driver

    Good after sales service

    Price of the vehicle

    Best in class mileage

    Good resale value

    Scooter which is suitable for the entire family

    Competitive buying price of vehicle Quick to provide service

    Provides riding comfort

    Good pick up

    Eye catching styling

    Good pick up

    Easy to drive Have good ergonomics

    Easy availability of spare parts

    Good resale value

    Der

    ived

    Impo

    rtan

    ce

    Low maintenance cost

    Low cost of spare parts

    Based on dummy data A subset of attributes is used here for illustrative purposes only

    Illustration

  • Identifying Need-Gaps through mapping of attribute importance &

    satisfaction

    3

    18

  • Identifying Need-Gaps Importance vs. Satisfaction of attributes

    To identify the Need-Gaps the respondents

    will be asked to rate their satisfaction with

    their current vehicle/brand on each of the

    attributes on which brands associations are

    measured using a 5 point rating scale

    (where 5 is Etreel satisfied ad 1 is Not at all satisfied)

    The satisfaction score thus derived for each

    attribute when plotted against the

    corresponding Importance scores will

    provide the Need-Gaps the Need-Gaps will be those attributes for which Importance

    score is high (vs. average) but the

    corresponding satisfaction score is low (vs.

    average) .

    Attributes:

    Scooter which is suitable for the entire family

    Easy to drive

    Have good ergonomics

    Eye catching styling

    Provides riding comfort

    Best in class mileage

    Good pick up

    Best in class fuel efficiency

    Good after sales service

    Easy availability of spare parts

    Low cost of spare parts

    Quick to provide service

    Good resale value

    Price of the vehicle

    Based on dummy data A subset of attributes is used here for illustrative purposes only

    Illustration 19

  • Identifying Need-Gaps Measuring scale : Importance & Satisfaction of attributes

    Measuring Importance of each attribute

    Measuring Satisfaction of each attribute

    5 4 3 2 1

    Extremely important

    Not at all important

    5 4 3 2 1

    Extremely satisfied

    Not at all satisfied

    Importance and Satisfaction thus measured, will help identify the need-gaps for the customers (as illustrated on the next slide)

    Illustration 20

  • Best in class mileage

    Easy availability of spare parts

    Quick to provide service

    Scooter which is suitable for

    the entire family Have good ergonomics

    Eye catching styling Low cost of spare parts

    Good pick up

    Good resale value

    Good after sales service

    Low maintenance cost

    Easy to drive

    Best in class fuel efficiency

    Price of the vehicle

    Good resale value

    79

    80

    81

    82

    83

    84

    85

    86

    87

    88

    30 32 34 36 38 40 42

    Example: Need-Gaps - high importance but low on satisfaction attributes Helps identify and prioritize the focus areas

    21

    Low

    Hig

    h

    Zero High

    Impo

    rtan

    ce

    Satisfaction

    Action Areas

    Additional Drivers Low Yield

    Selling Points (at least at par with competition)

    Provides riding comfort

    Based on dummy data A subset of attributes is used here for illustrative purposes only

    Illustration

  • 5 Ws framework If required we can conduct a segmentation of the consumers based on 5Ws of marketing

    22

    Process Product

    Place & Time

    Physical Environme

    nt

    Price Place

    Productivity &

    Quality

    People

    Wh

    en

    What is it that the consumers are looking for from a scooter? What are the key features sought? What are the awareness, consideration about various brands? What are perception about different brands? What are the key parameters based on which they decide on a brand?

    When do they use scooters? For what purposes? Commute to work, for dropping kids at school, for daily shopping, for travelling shorter distances

    How and from where do they collect information when they decide to purchase a scooter? Internet, dealership, friends/ family members/ magazine/ Auto blogs

    Why do the consumers choose a particular brand of scooter? Drivers of product choice in the category functional, emotive, social ? What factors influence purchase? Why do the consumers like a brand? Dislike a brand?

    Who is the consumer of the brand? Profile based on demographic, attitude towards the category In addition: - Who decides on the brands? Who are Influencers?

  • Segments of consumers

    Based on dummy data A subset of attributes is used here for illustrative purposes only

    Illustration

    TOWN CLASS > 5L 10L 10L 40L

    PURPOSE OF USAGE > Daily commute/ Regular/ Need based-Occasional Personal/ For Family Work/ leisure/ family outings

    AGE > 25 35 years 36 45 years 46 55 years OCCUPATION > Service- Government Service Pvt. Self employed Business

    INCOME GROUP > Up to 5L 6L 8L 8L 12L 12L and above MINDSET > Modern/ Traditional Adventurous/ Serious Flamboyant/ Introvert Sophisticated/ Mass

    A conservative mass market customer

    Mostly a first time buyer Prefers well established

    relatively low priced scooters from companies like Honda,

    Hero etc.

    Cost of maintenance is a major consideration; so is

    finance

    Young, modern, flamboyant

    Seeks driving pleasure; likes stylish & high performing

    scooters

    Potential buyer of high end models

    Traditional family man

    Uses his scooters regularly for commuting with family Wants reasonably priced scooters; sturdiness is

    important due to not-so-good road conditions

    Identification of different consumer segments based on their profile and preferences with regard to scooters

    55% 25%

    15% 5%

    Modern affluent customer

    who wants state of the art scooters

    Target for premium models

    23

  • Segments of consumers

    Based on dummy data A subset of attributes is used here for illustrative purposes only

    Illustration

    55% 25%

    15% 5%

    24

    Young, 25 35 years Residing in bigger cities

    Service- Executive/ Mid-Manager/ Self employed

    Middle income group: 6L- 8L

    Needs a scooter for Daily commute/ Outings with friends

    Wants high performance, speed, stylish looks

    User of a mid range scooters in the price range of Rs. 40,000

    50,000 Keeps upgrading to newer/

    better models

    Found in both small and big cities; in all age groups

    Lower income group: Up to 5L

    Needs a scooter for Daily commute/ Outings with family

    Needs a popular model which has a low maintenance cost

    Currently using or Intending to buy a entry level scooter

    In the price range of up to Rs. 30,000 to 35,000

    Found in big cities; 35 years + Upper income group: 12L +

    Businessman/ Self employed professional/ Mid-Senior Manager

    The family owns multiple vehicle for different purposes and for different

    family members

    User of high end scooters in the price range Rs.60,000 to

    70,000

    Found in small cities; in all age groups Low income group: Up to 5L

    Uses the scooter only occasionally for taking the family out

    User of mid range scooters priced up to Rs. 50,000

    A conservative mass market customer

    Mostly a first time buyer Prefers well established

    relatively low priced scooters from companies like Honda,

    Hero etc.

    Cost of maintenance is a major consideration; so is

    finance

    Young, modern, flamboyant

    Seeks driving pleasure; likes stylish & high performing

    scooters

    Potential buyer of high end models

    Traditional family man

    Uses his scooters regularly for commuting with family Wants reasonably priced scooters; sturdiness is

    important due to not-so-good road conditions

    Modern affluent customer

    who wants state of the art scooters

    Target for premium models

  • Decision making and purchase process

    Based on dummy data A subset of attributes is used here for illustrative purposes only

    Illustration 25

    Decision making & Purchase process

    Information gathering 1

    Test drive 2

    Decision making 3 Finance 4 Delivery 5

    Information gathering

    Test drive

    Decision making

    Enquiry with dealerships

    Information / articles/ reviews in

    magazines/ newspapers/

    Internet Company/ brand

    website Ads on TV

    Ads in Newspapers/ Magazines

    Word of mouth

    Brand in consideration set

    If test drive was taken

    Brands for which test drive was taken

    People involved in decision making Joint decision/ single decision

    Brand purchased

    Finance options available Option chosen; reason

    Percentage of down payment

    Finance Delivery

  • Decision making and purchase process

    Based on dummy data A subset of attributes is used here for illustrative purposes only

    Illustration 26

    Mass market customer Young modern enthusiast Traditional family man Modern affluent customer

    Preference

    Entry level scooters from Honda, Hero

    In the price range of Rs. 30,000 to 35,000

    Want low maintenance cost Not willing to pay extra for

    accessories and value added features

    Stylish scooters with a good pick up and speed

    Price Rs. 40,000 50,000 Latest accessories are

    essential; innovative accessories are appreciated

    Open to upgrading to better models

    A mid range scooter is preferred

    Priced up to Rs. 50,000 No need for

    accessories other than the standard ones

    Multiple vehicles owned; performance scooter for personal use

    Price Rs.60,000 to 70,000 Latest and hi-tech

    accessories

    Information gathering

    Word of mouth Inquiries with dealerships

    Various sources ranging from word of mouth to reviews on website Read auto magazines

    Inquiries with dealerships Internet search Word of mouth

    Has up to date knowledge of scooter models Reads information and reviews in different media

    Brands in the consideration set

    Generally go for popular scooter brands which are considered reliable; no much deliberation about which models to buy

    Mostly a Hero model; sometimes Honda or Suzuki

    Generally International brands with appealing looks and latest technologies

    Various brands under consideration

    Scooters of any make in the particular price range Sturdiness is important Maintenance cost is not much of a concern due to limited use

    Latest premium/ luxury models

    Test drive Test drive is taken; however, purchase decision does not depend much on the experience with the test drive

    An important consideration in brand choice as performance is critical

    One of the factors considered in brand choice Test drive experience is a must

    Decision making Single decision Single decision Joint decision of the family

    Single or joint decision depending on the purpose of usage

    Finance Provision of loan is a critical consideration in brand choice

    A loan is required; however, its not a major concern

    The best option is selected after doing research

    Arrange on their own. Not a concern at all

  • Module II : Brand

    27

  • 28

    Brand Pyramid and Brand Deviations

    Brand Pyramid: Gauges the conversion rates of a brand from

    its awareness to regular usage.

    Brand Deviations: Compares the conversion rates of a brand

    against that of the category

    A conversion rate equal to or better than

    category would be an indicator of good brand

    health

    Loyalty

    Advantage

    Differentiation

    Relevance

    Awareness

  • Attribute from Brand Pyramid

    For Brand A (Absolute %ages)

    Brand Conversion

    Category Conversion

    Brand Deviations

    Loyalty 20% 20/34=59 66 (59-66)= -7

    Attraction 34% 34/40=85 93 (85-93)= -8

    Differentiation 40% 40/54=74 79 (74-79)= -5

    Relevance 54% 54/86=63 59 (63-59)= +4

    Total Awareness 86% 86/100=86 50 (86-50)= +36

    Brand Pyramid and Brand Deviations

  • Key information areas

    30

    Brand Saliency in the scooter category Unaided Top of Mind (ToM), Spontaneous Aided

    Brand Purchase and behavior related aspects

    Purchase behavior Triggers/ Barriers for choosing a scooter over other modes of personal

    transportation: Easy to ride, fits the budget, ease of financing availability, convenient, les parking space, low on maintenance, inadequate public transport -increase of urbanization, good resale value

    Information collection process: Visit to dealer, search over Internet, reading Auto blogs/ Auto magazines, Watch TV programs, WOM etc.

    Type of information sought? fuel economy, features such as height/weight of the scooters, auto start, storage facility, after sales service, service centre locations, cost of ownership, maintenance cost, availability of spare parts, ease of financing etc.

    Purchase process: brand considered (consideration set), test drive, final purchase; Reasons for purchasing a specific brand?

    Role of influencers in the purchase process? Role of dealers in the purchase process providing required information, resolving

    queries, recommendations, offers etc. Understanding need gaps in the category Perceptions / Imagery: Perception about various scooters manufacturer / brands

    Demographics

  • 31

    Methodology 3.0

    31

  • 32

    Methodology Methodology and sample technique

    Methodology: Quantitative face- to-Face Interview using a structured questionnaire.

    As per the brief three options are provided for the duration of the interview 10 minute, 15 minute and 20 minute. However, we feel that interviews of 10 minutes/15 minutes of duration may not be sufficient to cover the information areas in detail.

    Accordingly, we suggest to go ahead with interview of length around 20-30 minutes to be able to cover the information areas in details

    Sampling technique: Purposive sampling technique to be followed to recruit respondents for each model/make.

    Each centre/market/ geographic location will be divided into 4 zones and each zone will have a few starting points. Specific number of interviews will be covered in each starting point to ensure that the entire centre / market/ geographic location is well represented in the sample

    We will specify quota for different manufacturer / brands to ensure that we cover the models as much as possible.

    Note: Certain models which are launched recently may not get covered / have sufficient representation in the sample due to low penetration in the market currently (such as Suzuki Lets, launched in May2014)

  • 33

    Methodology Brands/ Models to be covered

    Manufacturer and brand to be covered (as proposed in the brief):

    Note: As per the brief, the scooters of these brands should be registered from 2012 onwards. One of the key objective of the study being understanding the consumers needs from the scooter category, 2012 could be somewhat dated as needs keep changing over time. We, therefore, suggest covering scoters bought after 2013

    Manufacturer Brands / Models*

    Price (based on ex-showroom Delhi price rounded off to nearest 1000)

    Honda Motorcycle & Scooter India (HMSI)

    Activa Rs. 46,000 Rs. 48,000 Aviator Rs.50,000 Rs.55,000 Dio Rs. 45,000

    Hero MotoCorp Limited (Hero)

    Maestro Rs. 47,000 Pleasure Rs. 43,000 Rs. 45,000

    Suzuki Motorcycles India (SMIL)

    Access Rs. 50,000 Swish Rs. 47,000 Lets Rs.44,000

    Yamaha Motors. Alpha Rs. 48,000 Ray Rs. 45,000 Rs. 49,000

    Piaggio Vespa LX125 Rs. 67,000 Rs.79,000

    Manufacturer Brands / Models*

    Price (based on ex-showroom Delhi price rounded off to nearest 1000)

    TVS Motor Company Ltd (TVS)

    Wego Rs. 47,000 Rs. 48,000 Jupiter Rs.47,000 Rs.50,000 Pep + Rs. 43,000

    Zest Rs. 42,300

    Streak Rs. 44,000

    Mahindra Two Wheelers (Mahindra)

    Rodeo Rs. 45,000 Rs. 47,000 Duro/Duro DZ Rs.44,000

    Flyte Rs. 41,000

    Gusto Rs. 45,000 Rs. 49,000 Kine Rs. 36,000

  • 34

    Target group

    Target group:

    SEC A/B households Gender : Males / Females* (75% males & 25% Females) Age: 18 and above (18 25 years; 26 30 years; 31- 35 years; 36- 40 years; 40 years and above)

    Note: * In metro/ tier I cities a sizeable number of women uses scooters regularly

    Owners of the brands/ models specific in the slide before Registered scooters in 2013 onwards (Owner of scooters not more than 2 years old)

    Intenders **: Intends to buy a scooter in the next 6 months Intenders will be considered for three price points- Those looking to purchase scooter

    (a) Less than Rs. 35,000 (b) Between Rs.40,000 Rs.50,000 (c) Rs.60,000 & above

    Intenders (Recommended) Owners

    ** As Intenders too would be a part of the customer segment we are targeting, we propose to cover a separate sample size for Intenders as well to understand their needs from the category

  • 35

    Geographic coverage and Sample size (1/5)

    As per the brief the client wishes six states in India covered and three options of sample size have to be considered

    Delhi Gujarat

    Maharashtra Andhra Pradesh

    Karnataka

    Tamil Nadu

    Option 1: Total sample size= 1500

    Option 2: Total sample size= 3000

    Option 3: Total sample size= 4000

  • We propose

    Inclusion of both Urban and Rural areas

    Inclusion of different city tiers in Urban areas (depending on availability)- >4 m, 1 4 m,

  • A higher representation of Male owners and the Young adult age group

    37

    Geographic coverage and Sample size (3/5) STATE CITY CITY POPULATION COVERAGE AND SAMPLE ALLOCATION UNDER VARIOUS OPTIONS

    (in million) Option 1 (SS= 1500)

    Option 2 (SS= 3000)

    Option 3 (SS= 4000)

    OWNERS OWNERS OWNERS Delhi Delhi 11.0 100 225 280 Maharashtra Mumbai 12.5 100 225 280

    Pune 3.1 75 150 200 Kolhapur 0.55 60 100 150 Rural NA 50 80 120

    Gujarat Ahmedabad 5.6 100 225 280 Vadodara 1.7 75 150 200 Bhavnagar 0.59 60 100 150 Rural NA 50 80 120

    Andhra Pradesh Hyderabad 6.8 100 225 280 Visakhapatnam 1.7 75 150 200 Guntur 0.65 60 100 150 Rural NA 50 80 120

    Karnataka Bangalore 8.4 100 225 280 Mysore 0.89 75 150 200 Mangalore 0.48 60 100 150 Rural NA 50 80 120

    Tamil Nadu Chennai 4.7 100 225 280 Coimbatore 1.1 75 150 200 Salem 0.83 60 100 150 Rural NA 50 80 120

    TOTAL 1525 3000 4030

    QUOTAS Males Females 18 24

    year old 25 -44 year

    old 45 64 year old

    75% 25% 20% 55% 25%

    OWNERS

  • A higher representation of Male owners and the Young adult age group. Scooters in different price bands to be covered in the proportion of their availability in the market.

    We expect a higher incidence of Rs.35,000 price point in rural areas; similarly, Rs.60,000 & above is expected to be available primarily in Tier I cities

    38

    Geographic coverage and Sample size (4/5) STATE CITY CITY POPULATION COVERAGE AND SAMPLE ALLOCATION UNDER

    VARIOUS OPTIONS (in million) INTENDERS

    Delhi Delhi 11.0 75 Maharashtra Mumbai 12.5 75

    Pune 3.1 50 Kolhapur 0.55 40 Rural NA 30

    Gujarat Ahmedabad 5.6 75 Vadodara 1.7 50 Bhavnagar 0.59 40 Rural 30

    Andhra Pradesh Hyderabad 6.8 75 Visakhapatnam 1.7 50 Guntur 0.65 40 Rural NA 30

    Karnataka Bangalore 8.4 75 Mysore 0.89 50 Mangalore 0.48 40 Rural NA 30

    Tamil Nadu Chennai 4.7 75 Coimbatore 1.1 50 Salem 0.83 40 Rural NA 30

    TOTAL 1050

    QUOTAS Males Females 18 24

    year old 25 -44

    year old 45 64 year old

    < Rs.35,000 Rs.40,000 Rs.50,000 Rs.60,000 & above

    75% 25% 20% 55% 25% 10% 80% 10%

    INTENDERS

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    Geographic coverage and Sample size (5/5)

    We need to assign quotas to various brands in order to have a representative sample. Considering manufacturers like HMSI and Hero have an extraordinarily higher market share, we allocate the following quotas taking into account respective shares of different brands and adequacy of sample

    size for the brand. BRAND MODEL OPTION 1

    (SS= 1500) OPTION 2 (SS= 3000)

    OPTION 3 (SS= 4000)

    PROPORTION IN THE SAMPLE

    Mahindra Kine

    100 200 270 7%

    Duro/Duro DZ

    Gusto

    Flyte

    Rodeo

    TVS Teenz

    180 350 470 12%

    Pep +

    Zest

    Streak

    Wego

    Jupiter

    Hero Maestro 405 800 1075 27%

    Pleasure

    Honda Aviator

    430 850 1145 28% Dio

    Activa

    Yamaha Ray 155 300 400 10%

    Alpha

    Piaggio Vespa LX125 100 200 270 7%

    Suzuki Swish

    155 300 400 10% Access

    Lets

    OWNERS

  • Thank you

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