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1
Understanding needs and purchase behavior
of consumers in Scooter segment in
India
2 2
B A C K G R O U N D
R E S E A R C H D E S I G N
M E T H O D O L O G Y T I M E L I N E A N D C O S T
1 . 0
2 . 0
3 . 0
4 . 0
3
Background 1.0
3
Background
Background of the study Indian two-wheeler market growth of scooters in recent years
4
Domestic sales of two-wheelers in India has almost doubled from 74,37,619 units (2008-09) to 1,48,05,481 units (2013-14)
Share of scooters in two wheeler sales has gone up to nearly 25% at the end of 2013-14 against 14% in 2008-09
Newer products are being launched across price points due to the rising demand for scooters
Key competitors in scooters segment are: Honda Motorcycle & Scooter India (HMSI) Hero MotoCorp Limited (Hero) Suzuki Motorcycles India (SMIL) TVS Motor Company Ltd (TVS) Yamaha Motors Mahindra Two Wheelers (Mahindra)
The client has approached to submit a proposal to conduct a research to understand the Indian customers of scooters and their purchase behavior.
Year Total 2 wheeler
sold
% of scooters to sales
% of Motorcycles
to sales
2007-08 72.5 Lakh
2008-09 74.4 Lakh
2009-10 93.7 Lakh
2010-11 1.2 Crore 2011-12 1.3 Crore 2012-13 1.4 Crore 2013-14 1.5 Crore 25
21
19
17
15
15
14
70
73
75
76
78
78
79
5
Two-wheeler industry has been a strong driving force for automobile industry
2013-14 saw a robust and positive sales growth of 7.31%.
Two-wheeler category had a significant 80% share in automobile sales volume
Primary reasons that contribute to popularity of two-wheelers in India: Lower prices Higher fuel efficiency Rise in disposable income Better auto-financing schemes
Baja Auto
12%
Hero Moto Corp
42%
Honda
Motorcycle &
Scooter India
24%
Yamaha
4%
Mahindra
1%
Piaggio
0.17%
Suzuki
2%
TVS
13%
Others
2%
India Two Wheeler Domestic Marker Share (Combining both Motorcycle and Scooter category )
Source: http://www.autocarpro.in/analysis-sales/hmsi-makes-biggest-gains-wheeler-market-share-q1-fy15-6019 http://www.siamindia.com/statistics.aspx?mpgid=8&pgidtrail=14
Background of the study Indian two-wheeler market
2009-10 2010-11 2011-12 2012-13 2013-14
93,70,951 1,17,68,910 1,34,09,150 1,37,97,185 1,48,05,481
Domestic Sales trends for two wheeler category (Combining both Motorcycle and Scooter category )
44% Owners of two-wheelers
7% Owners of cars
Background of the study Buying power: An emerging middle class
6
India economic growth has accelerated significantly over the past two decades and so, too, has the spending power of its citizens.
Real average household disposable income has roughly doubled since 1995
India is being driven by rapid urbanisation and rising incomes in both rural and semirural regions
With rising incomes, household consumption has soared and a new Indian middle class has emerged
About 20% of consumer spending has shifted from essentials to non-essential goods and services, including consumer durables (white goods, automobiles, electronics), clothing, beverages, and cosmetics
Indias emerging middle is creating huge market potential
Source: PwC analysis, NCAER, CMI * Purchasing power parity (PPP)
Technological advances
Demographic shifts
Shifts in Global economy power
The major megatrend in India that is resulting the economic change:
Indias Income distribution (millions) Population (millions) Household income/ year (INR)
2010 2021 (Projection)
> 850,000 Upper middle + 80 190 300,000 850,000 Middle 170 300 150,000 300,000 Emerging middle 470 570 < 150,000 Low 460 290
Business objective
7
With the background in mind, the broad business objectives of the study are to understand:
Needs of the consumers from the scooter segment Purchase behavior / Decision making process for purchasing a specific brand Product perception Brand health measures such as Saliency, Consideration, Purchase
Based on the current market share of the scooter segment, we propose to cover the following manufacturer in the study:
* While the manufacturers will be covered, some of the brands/models may not be represented in the sample because of low market shares
Manufacturer Market Share (Sales in Scooter category)
Brands / Models*
Honda Motorcycle & Scooter India (HMSI) 55% Activa, Dio, Aviator Hero MotoCorp Limited (Hero) 20% Maestro, Pleasure Suzuki Motorcycles India (SMIL) 9% Access, Swish, Lets TVS Motor Company Ltd (TVS) 7% Wego, Jupiter, Pep +, Zest, Streak Yamaha Motors. 5% Alpha, Ray Mahindra Two Wheelers (Mahindra) 2.3% Rodeo, Duro/Duro DZ, Flyte, Gusto, Kine Piaggio 1.7% Vespa LX125
Research objectives The broad business objectives are broken down into specific research objectives
8
To understand consumer needs, purchase behavior, product perception about scooter brands in India
Understand the driving factors for Scooter purchase in India Key needs & expectations , Triggers / Barriers for
the category / brand
Understand purchase behaviour How do they collect information? Visit to dealer,
search over Internet, reading Auto blogs/ Auto magazines, Watch TV programs etc.
Type of information consumers seek? Fuel economy, features, performance, maintenance cost etc.
How do they decide on a brand? key decision maker/ influencer, recommendations/ WOM, product features, brand communications, test drive, product price / price points of various segment
Dealer recommendations Availability of financial schemes
Perception about Manufacturers / brands: Imagery of different manufacturers
Brand funnel : Saliency, Consideration, Purchase Demographics
What will this give us?
1. Help us identify the key drivers for the Scooters category
Broad hierarchy of drivers based on brand association data
2. Help us identify need-gaps Key category drivers and current
need-gaps in the market/category can be identified based on claimed vs. derived importance of the attributes
c) Help us understand the overall brand/ vehicle perception
Scope of research Key deliverables
9
Research design 2.0
9
10
CATEGORY BRAND
Key needs / Expectations/ Perceptions Modules
Framework for the proposed research
Needs & Expectations
Decision making & Purchase
process
Perception: Relative positioning of
brands
(Strengths & Weaknesses)
Brand conversion vis-a-vis
competition
Saliency , Usage, Recommendation
Quantitative Methodology
I II
Module I : Category
11
Identifying key drivers, expectations / need-gaps in Scooter category
1
To identify the derived importance of attributes (critical category drivers), Jaccard analysis is done
Identifying derived importance of attributes for the scooter category: Brand association is taken on the key needs/expectation (attributes)
2
Analysis of Claimed vs. Derived importance of the attributes, helps identify Key drivers for the category
Identifying key category drivers: Claimed vs. Derived importance Importance of each of the attributes is measured on a 5 point rating scale which provides the claimed importance for each attribute
3
Analysis of satisfaction vs. claimed importance, helps identify the Need-gaps that currently exists in the category
Identifying Need-gaps in the scooter category: Satisfaction on each attribute is measured using a 5 point rating scale.
The approach is explained in detail in the subsequent slides
12
Identifying critical Category drivers through Jaccard Analysis
1
13
Driver analysis using Jaccard coefficient: Brand association data
Percentage of respondents
associating the brand with the
attribute
Honda Activa Mahindra
Rodeo Hero Pleasure TVS Wego Yamaha Ray Honda Dio Suzuki Access Piaggio Vespa
Scooter which is suitable for the entire
family 51 42 37 44 51 42 37 44
Easy to drive 37 31 37 31 21 31 21 31
Have good ergonomics 44 29 31 36 44 29 31 36
Eye catching styling 48 37 48 37 26 37 26 37
Provides riding comfort 43 38 31 38 43 38 31 38
Best in class mileage 47 32 47 32 36 40 36 40 Good pick up 45 35 26 36 45 35 26 36 Best in class fuel efficiency 44 35 44 35 35 39 35 39 Good after sales service 48 39 36 43 39 36 36 43
Easy availability of spare parts 44 33 44 33 33 38 33 38
Low cost of spare parts 46 41 35 41 41 35 35 41 Quick to provide service 43 43 43 43 38 42 38 42 Good resale value 49 33 31 40 33 31 31 40 Price of the vehicle 40 35 40 35 31 36 31 36
Based on dummy data Attributes shown here are for illustrative purposes only
Illustration 14
TERTIARY SET
SECONDARY SET PRIMARY SET
Example: Jaccard score - Derived importance of attributes
Based on dummy data A subset of attributes is used here for illustrative purposes only
Scooterwhich is
suitable forthe entire
family
Easy todrive
Have goodergonomics
Eyecatchingstyling
Providesriding
comfort
Best inclass
mileage
Good pickup
Best inclass fuelefficiency
Good aftersales
service
Easyavailabilityof spare
parts
Low cost ofspare parts
Quick toprovideservice
Goodresalevalue
Price of thevehicle
Based on brand association data Jaccard co-efficients are calculated to arrive at the derived importance of the attributes
Illustration 15
Identifying Key drivers through an understanding of Claimed & Derived
importance
2
16
17
Example: Key Drivers Claimed vs. Derived Importance of attributes Helps identify the focus areas to differentiate product from competition offerings
High
Claimed Importance Low High
Hygiene Factor Low Priority
Latent Motivator Key Driver
Good after sales service
Price of the vehicle
Best in class mileage
Good resale value
Scooter which is suitable for the entire family
Competitive buying price of vehicle Quick to provide service
Provides riding comfort
Good pick up
Eye catching styling
Good pick up
Easy to drive Have good ergonomics
Easy availability of spare parts
Good resale value
Der
ived
Impo
rtan
ce
Low maintenance cost
Low cost of spare parts
Based on dummy data A subset of attributes is used here for illustrative purposes only
Illustration
Identifying Need-Gaps through mapping of attribute importance &
satisfaction
3
18
Identifying Need-Gaps Importance vs. Satisfaction of attributes
To identify the Need-Gaps the respondents
will be asked to rate their satisfaction with
their current vehicle/brand on each of the
attributes on which brands associations are
measured using a 5 point rating scale
(where 5 is Etreel satisfied ad 1 is Not at all satisfied)
The satisfaction score thus derived for each
attribute when plotted against the
corresponding Importance scores will
provide the Need-Gaps the Need-Gaps will be those attributes for which Importance
score is high (vs. average) but the
corresponding satisfaction score is low (vs.
average) .
Attributes:
Scooter which is suitable for the entire family
Easy to drive
Have good ergonomics
Eye catching styling
Provides riding comfort
Best in class mileage
Good pick up
Best in class fuel efficiency
Good after sales service
Easy availability of spare parts
Low cost of spare parts
Quick to provide service
Good resale value
Price of the vehicle
Based on dummy data A subset of attributes is used here for illustrative purposes only
Illustration 19
Identifying Need-Gaps Measuring scale : Importance & Satisfaction of attributes
Measuring Importance of each attribute
Measuring Satisfaction of each attribute
5 4 3 2 1
Extremely important
Not at all important
5 4 3 2 1
Extremely satisfied
Not at all satisfied
Importance and Satisfaction thus measured, will help identify the need-gaps for the customers (as illustrated on the next slide)
Illustration 20
Best in class mileage
Easy availability of spare parts
Quick to provide service
Scooter which is suitable for
the entire family Have good ergonomics
Eye catching styling Low cost of spare parts
Good pick up
Good resale value
Good after sales service
Low maintenance cost
Easy to drive
Best in class fuel efficiency
Price of the vehicle
Good resale value
79
80
81
82
83
84
85
86
87
88
30 32 34 36 38 40 42
Example: Need-Gaps - high importance but low on satisfaction attributes Helps identify and prioritize the focus areas
21
Low
Hig
h
Zero High
Impo
rtan
ce
Satisfaction
Action Areas
Additional Drivers Low Yield
Selling Points (at least at par with competition)
Provides riding comfort
Based on dummy data A subset of attributes is used here for illustrative purposes only
Illustration
5 Ws framework If required we can conduct a segmentation of the consumers based on 5Ws of marketing
22
Process Product
Place & Time
Physical Environme
nt
Price Place
Productivity &
Quality
People
Wh
en
What is it that the consumers are looking for from a scooter? What are the key features sought? What are the awareness, consideration about various brands? What are perception about different brands? What are the key parameters based on which they decide on a brand?
When do they use scooters? For what purposes? Commute to work, for dropping kids at school, for daily shopping, for travelling shorter distances
How and from where do they collect information when they decide to purchase a scooter? Internet, dealership, friends/ family members/ magazine/ Auto blogs
Why do the consumers choose a particular brand of scooter? Drivers of product choice in the category functional, emotive, social ? What factors influence purchase? Why do the consumers like a brand? Dislike a brand?
Who is the consumer of the brand? Profile based on demographic, attitude towards the category In addition: - Who decides on the brands? Who are Influencers?
Segments of consumers
Based on dummy data A subset of attributes is used here for illustrative purposes only
Illustration
TOWN CLASS > 5L 10L 10L 40L
PURPOSE OF USAGE > Daily commute/ Regular/ Need based-Occasional Personal/ For Family Work/ leisure/ family outings
AGE > 25 35 years 36 45 years 46 55 years OCCUPATION > Service- Government Service Pvt. Self employed Business
INCOME GROUP > Up to 5L 6L 8L 8L 12L 12L and above MINDSET > Modern/ Traditional Adventurous/ Serious Flamboyant/ Introvert Sophisticated/ Mass
A conservative mass market customer
Mostly a first time buyer Prefers well established
relatively low priced scooters from companies like Honda,
Hero etc.
Cost of maintenance is a major consideration; so is
finance
Young, modern, flamboyant
Seeks driving pleasure; likes stylish & high performing
scooters
Potential buyer of high end models
Traditional family man
Uses his scooters regularly for commuting with family Wants reasonably priced scooters; sturdiness is
important due to not-so-good road conditions
Identification of different consumer segments based on their profile and preferences with regard to scooters
55% 25%
15% 5%
Modern affluent customer
who wants state of the art scooters
Target for premium models
23
Segments of consumers
Based on dummy data A subset of attributes is used here for illustrative purposes only
Illustration
55% 25%
15% 5%
24
Young, 25 35 years Residing in bigger cities
Service- Executive/ Mid-Manager/ Self employed
Middle income group: 6L- 8L
Needs a scooter for Daily commute/ Outings with friends
Wants high performance, speed, stylish looks
User of a mid range scooters in the price range of Rs. 40,000
50,000 Keeps upgrading to newer/
better models
Found in both small and big cities; in all age groups
Lower income group: Up to 5L
Needs a scooter for Daily commute/ Outings with family
Needs a popular model which has a low maintenance cost
Currently using or Intending to buy a entry level scooter
In the price range of up to Rs. 30,000 to 35,000
Found in big cities; 35 years + Upper income group: 12L +
Businessman/ Self employed professional/ Mid-Senior Manager
The family owns multiple vehicle for different purposes and for different
family members
User of high end scooters in the price range Rs.60,000 to
70,000
Found in small cities; in all age groups Low income group: Up to 5L
Uses the scooter only occasionally for taking the family out
User of mid range scooters priced up to Rs. 50,000
A conservative mass market customer
Mostly a first time buyer Prefers well established
relatively low priced scooters from companies like Honda,
Hero etc.
Cost of maintenance is a major consideration; so is
finance
Young, modern, flamboyant
Seeks driving pleasure; likes stylish & high performing
scooters
Potential buyer of high end models
Traditional family man
Uses his scooters regularly for commuting with family Wants reasonably priced scooters; sturdiness is
important due to not-so-good road conditions
Modern affluent customer
who wants state of the art scooters
Target for premium models
Decision making and purchase process
Based on dummy data A subset of attributes is used here for illustrative purposes only
Illustration 25
Decision making & Purchase process
Information gathering 1
Test drive 2
Decision making 3 Finance 4 Delivery 5
Information gathering
Test drive
Decision making
Enquiry with dealerships
Information / articles/ reviews in
magazines/ newspapers/
Internet Company/ brand
website Ads on TV
Ads in Newspapers/ Magazines
Word of mouth
Brand in consideration set
If test drive was taken
Brands for which test drive was taken
People involved in decision making Joint decision/ single decision
Brand purchased
Finance options available Option chosen; reason
Percentage of down payment
Finance Delivery
Decision making and purchase process
Based on dummy data A subset of attributes is used here for illustrative purposes only
Illustration 26
Mass market customer Young modern enthusiast Traditional family man Modern affluent customer
Preference
Entry level scooters from Honda, Hero
In the price range of Rs. 30,000 to 35,000
Want low maintenance cost Not willing to pay extra for
accessories and value added features
Stylish scooters with a good pick up and speed
Price Rs. 40,000 50,000 Latest accessories are
essential; innovative accessories are appreciated
Open to upgrading to better models
A mid range scooter is preferred
Priced up to Rs. 50,000 No need for
accessories other than the standard ones
Multiple vehicles owned; performance scooter for personal use
Price Rs.60,000 to 70,000 Latest and hi-tech
accessories
Information gathering
Word of mouth Inquiries with dealerships
Various sources ranging from word of mouth to reviews on website Read auto magazines
Inquiries with dealerships Internet search Word of mouth
Has up to date knowledge of scooter models Reads information and reviews in different media
Brands in the consideration set
Generally go for popular scooter brands which are considered reliable; no much deliberation about which models to buy
Mostly a Hero model; sometimes Honda or Suzuki
Generally International brands with appealing looks and latest technologies
Various brands under consideration
Scooters of any make in the particular price range Sturdiness is important Maintenance cost is not much of a concern due to limited use
Latest premium/ luxury models
Test drive Test drive is taken; however, purchase decision does not depend much on the experience with the test drive
An important consideration in brand choice as performance is critical
One of the factors considered in brand choice Test drive experience is a must
Decision making Single decision Single decision Joint decision of the family
Single or joint decision depending on the purpose of usage
Finance Provision of loan is a critical consideration in brand choice
A loan is required; however, its not a major concern
The best option is selected after doing research
Arrange on their own. Not a concern at all
Module II : Brand
27
28
Brand Pyramid and Brand Deviations
Brand Pyramid: Gauges the conversion rates of a brand from
its awareness to regular usage.
Brand Deviations: Compares the conversion rates of a brand
against that of the category
A conversion rate equal to or better than
category would be an indicator of good brand
health
Loyalty
Advantage
Differentiation
Relevance
Awareness
Attribute from Brand Pyramid
For Brand A (Absolute %ages)
Brand Conversion
Category Conversion
Brand Deviations
Loyalty 20% 20/34=59 66 (59-66)= -7
Attraction 34% 34/40=85 93 (85-93)= -8
Differentiation 40% 40/54=74 79 (74-79)= -5
Relevance 54% 54/86=63 59 (63-59)= +4
Total Awareness 86% 86/100=86 50 (86-50)= +36
Brand Pyramid and Brand Deviations
Key information areas
30
Brand Saliency in the scooter category Unaided Top of Mind (ToM), Spontaneous Aided
Brand Purchase and behavior related aspects
Purchase behavior Triggers/ Barriers for choosing a scooter over other modes of personal
transportation: Easy to ride, fits the budget, ease of financing availability, convenient, les parking space, low on maintenance, inadequate public transport -increase of urbanization, good resale value
Information collection process: Visit to dealer, search over Internet, reading Auto blogs/ Auto magazines, Watch TV programs, WOM etc.
Type of information sought? fuel economy, features such as height/weight of the scooters, auto start, storage facility, after sales service, service centre locations, cost of ownership, maintenance cost, availability of spare parts, ease of financing etc.
Purchase process: brand considered (consideration set), test drive, final purchase; Reasons for purchasing a specific brand?
Role of influencers in the purchase process? Role of dealers in the purchase process providing required information, resolving
queries, recommendations, offers etc. Understanding need gaps in the category Perceptions / Imagery: Perception about various scooters manufacturer / brands
Demographics
31
Methodology 3.0
31
32
Methodology Methodology and sample technique
Methodology: Quantitative face- to-Face Interview using a structured questionnaire.
As per the brief three options are provided for the duration of the interview 10 minute, 15 minute and 20 minute. However, we feel that interviews of 10 minutes/15 minutes of duration may not be sufficient to cover the information areas in detail.
Accordingly, we suggest to go ahead with interview of length around 20-30 minutes to be able to cover the information areas in details
Sampling technique: Purposive sampling technique to be followed to recruit respondents for each model/make.
Each centre/market/ geographic location will be divided into 4 zones and each zone will have a few starting points. Specific number of interviews will be covered in each starting point to ensure that the entire centre / market/ geographic location is well represented in the sample
We will specify quota for different manufacturer / brands to ensure that we cover the models as much as possible.
Note: Certain models which are launched recently may not get covered / have sufficient representation in the sample due to low penetration in the market currently (such as Suzuki Lets, launched in May2014)
33
Methodology Brands/ Models to be covered
Manufacturer and brand to be covered (as proposed in the brief):
Note: As per the brief, the scooters of these brands should be registered from 2012 onwards. One of the key objective of the study being understanding the consumers needs from the scooter category, 2012 could be somewhat dated as needs keep changing over time. We, therefore, suggest covering scoters bought after 2013
Manufacturer Brands / Models*
Price (based on ex-showroom Delhi price rounded off to nearest 1000)
Honda Motorcycle & Scooter India (HMSI)
Activa Rs. 46,000 Rs. 48,000 Aviator Rs.50,000 Rs.55,000 Dio Rs. 45,000
Hero MotoCorp Limited (Hero)
Maestro Rs. 47,000 Pleasure Rs. 43,000 Rs. 45,000
Suzuki Motorcycles India (SMIL)
Access Rs. 50,000 Swish Rs. 47,000 Lets Rs.44,000
Yamaha Motors. Alpha Rs. 48,000 Ray Rs. 45,000 Rs. 49,000
Piaggio Vespa LX125 Rs. 67,000 Rs.79,000
Manufacturer Brands / Models*
Price (based on ex-showroom Delhi price rounded off to nearest 1000)
TVS Motor Company Ltd (TVS)
Wego Rs. 47,000 Rs. 48,000 Jupiter Rs.47,000 Rs.50,000 Pep + Rs. 43,000
Zest Rs. 42,300
Streak Rs. 44,000
Mahindra Two Wheelers (Mahindra)
Rodeo Rs. 45,000 Rs. 47,000 Duro/Duro DZ Rs.44,000
Flyte Rs. 41,000
Gusto Rs. 45,000 Rs. 49,000 Kine Rs. 36,000
34
Target group
Target group:
SEC A/B households Gender : Males / Females* (75% males & 25% Females) Age: 18 and above (18 25 years; 26 30 years; 31- 35 years; 36- 40 years; 40 years and above)
Note: * In metro/ tier I cities a sizeable number of women uses scooters regularly
Owners of the brands/ models specific in the slide before Registered scooters in 2013 onwards (Owner of scooters not more than 2 years old)
Intenders **: Intends to buy a scooter in the next 6 months Intenders will be considered for three price points- Those looking to purchase scooter
(a) Less than Rs. 35,000 (b) Between Rs.40,000 Rs.50,000 (c) Rs.60,000 & above
Intenders (Recommended) Owners
** As Intenders too would be a part of the customer segment we are targeting, we propose to cover a separate sample size for Intenders as well to understand their needs from the category
35
Geographic coverage and Sample size (1/5)
As per the brief the client wishes six states in India covered and three options of sample size have to be considered
Delhi Gujarat
Maharashtra Andhra Pradesh
Karnataka
Tamil Nadu
Option 1: Total sample size= 1500
Option 2: Total sample size= 3000
Option 3: Total sample size= 4000
We propose
Inclusion of both Urban and Rural areas
Inclusion of different city tiers in Urban areas (depending on availability)- >4 m, 1 4 m,
A higher representation of Male owners and the Young adult age group
37
Geographic coverage and Sample size (3/5) STATE CITY CITY POPULATION COVERAGE AND SAMPLE ALLOCATION UNDER VARIOUS OPTIONS
(in million) Option 1 (SS= 1500)
Option 2 (SS= 3000)
Option 3 (SS= 4000)
OWNERS OWNERS OWNERS Delhi Delhi 11.0 100 225 280 Maharashtra Mumbai 12.5 100 225 280
Pune 3.1 75 150 200 Kolhapur 0.55 60 100 150 Rural NA 50 80 120
Gujarat Ahmedabad 5.6 100 225 280 Vadodara 1.7 75 150 200 Bhavnagar 0.59 60 100 150 Rural NA 50 80 120
Andhra Pradesh Hyderabad 6.8 100 225 280 Visakhapatnam 1.7 75 150 200 Guntur 0.65 60 100 150 Rural NA 50 80 120
Karnataka Bangalore 8.4 100 225 280 Mysore 0.89 75 150 200 Mangalore 0.48 60 100 150 Rural NA 50 80 120
Tamil Nadu Chennai 4.7 100 225 280 Coimbatore 1.1 75 150 200 Salem 0.83 60 100 150 Rural NA 50 80 120
TOTAL 1525 3000 4030
QUOTAS Males Females 18 24
year old 25 -44 year
old 45 64 year old
75% 25% 20% 55% 25%
OWNERS
A higher representation of Male owners and the Young adult age group. Scooters in different price bands to be covered in the proportion of their availability in the market.
We expect a higher incidence of Rs.35,000 price point in rural areas; similarly, Rs.60,000 & above is expected to be available primarily in Tier I cities
38
Geographic coverage and Sample size (4/5) STATE CITY CITY POPULATION COVERAGE AND SAMPLE ALLOCATION UNDER
VARIOUS OPTIONS (in million) INTENDERS
Delhi Delhi 11.0 75 Maharashtra Mumbai 12.5 75
Pune 3.1 50 Kolhapur 0.55 40 Rural NA 30
Gujarat Ahmedabad 5.6 75 Vadodara 1.7 50 Bhavnagar 0.59 40 Rural 30
Andhra Pradesh Hyderabad 6.8 75 Visakhapatnam 1.7 50 Guntur 0.65 40 Rural NA 30
Karnataka Bangalore 8.4 75 Mysore 0.89 50 Mangalore 0.48 40 Rural NA 30
Tamil Nadu Chennai 4.7 75 Coimbatore 1.1 50 Salem 0.83 40 Rural NA 30
TOTAL 1050
QUOTAS Males Females 18 24
year old 25 -44
year old 45 64 year old
< Rs.35,000 Rs.40,000 Rs.50,000 Rs.60,000 & above
75% 25% 20% 55% 25% 10% 80% 10%
INTENDERS
39
Geographic coverage and Sample size (5/5)
We need to assign quotas to various brands in order to have a representative sample. Considering manufacturers like HMSI and Hero have an extraordinarily higher market share, we allocate the following quotas taking into account respective shares of different brands and adequacy of sample
size for the brand. BRAND MODEL OPTION 1
(SS= 1500) OPTION 2 (SS= 3000)
OPTION 3 (SS= 4000)
PROPORTION IN THE SAMPLE
Mahindra Kine
100 200 270 7%
Duro/Duro DZ
Gusto
Flyte
Rodeo
TVS Teenz
180 350 470 12%
Pep +
Zest
Streak
Wego
Jupiter
Hero Maestro 405 800 1075 27%
Pleasure
Honda Aviator
430 850 1145 28% Dio
Activa
Yamaha Ray 155 300 400 10%
Alpha
Piaggio Vespa LX125 100 200 270 7%
Suzuki Swish
155 300 400 10% Access
Lets
OWNERS
Thank you
40