Divisional Services – Service ModelDivisional service: (Area / Office)

Functional service owner: (Name of Director)

Services:

Performed centrally (in scope)Not performed by centre

(out of scope)For all Western Sydney UniversityFor specific Divisional service by a dedicated client service resource

(e.g. business partner)For example: Planning (CW&F):

Planning and design of new builds and renovations and refurbishments

Procurement and engagement of service providers

Contract management

Needs gathering and analysis Consultation with end users and

stakeholder groups Compile necessary information e.g.

Education Briefs for approval (Dean’s and UWS’)

Business case and justifications in response to changes in operational environment

Budget and Forecast inputs for Dean’s and Board’s review and approval

Budget Forecasting (Finance): Develop budget guidelines Calculate expected expenditure in accordance

with consolidated planning data and business case

Prepare and distribute financial reports and annual budget book

Manage the development and aggregation of budgets

Conduct financial evaluation of programs and activities

Compare and analyse actual financial results against plans and business case

Prepare and monitor financial reports for clients and participate in budge meeting as required

Operational input into budget requirements

Accountable for financial results against plans and business case

Regularly review individual project financial results

Prepare journals and draft narrative and commentary to inform Board for approval

Events Management (M & C):Develop event management plan Prepare and publish event management

guidelinesManage stakeholders Event management advice and trainingProject manage event Set up the venue

Scope and design event Review events for alignment with ‘big

picture’ message

Host events Support for non-major events

S e r v i c e M o de l | 20 October 2015

Divisional service: (Area / Office)

Work with the event agencyCoordinate other services Coordinate IT, property and other services

S e r v i c e M o de l | 20 October 2015