SERVICE OPERATIONS

DIAGNOSTICS

December 2011

We supply our customers a

complete solution by providing

user friendly products,

technical and marketing

support and efficient training

Service Solutions Highlights

TOOLING

Delphi offers a

comprehensive service

and repair tools range to

complement our

products

TECHNICAL SUPPORT

Delphi offers technical

support through it’s

hotlines, bulletins, remote

assistance and technical

data DVDs

TRAINING SOLUTIONS

Delphi offers

comprehensive training

programmes in local

languages and training

venues

DIAGNOSTIC SOLUTIONS

Delphi supplies market

leading, simple and easy

to use diagnostic tools at

competitive prices

Today’s complex electronic vehicle systems are designed to make diagnostics simpler andmore precise. However, there are several keys for the technician to be efficient:Constant Training, Information and Up-to-Date Equipment.

Delphi are a Genuine OE supplier ofVehicle Electronics components andsystems, and are at the forefront ofnew technology and innovations.

Not only is research required toselect the right tool for yourbusiness, but also into the serviceand support offered by theDiagnostic Equipment Provider.

DiagnosticsWhy Invest?

Delphi's Mini VCI is for Diagnostics via the vehicle's ECU

It can be used with all Delphi Hardware Platform options or with your own laptop utilising a Bluetooth Dongle.

To take your diagnostics capalbility further to have the ability of individual component testing, Delphi recommend the Pico Automotive

Oscilloscope kit. These are availble as 2 or 4 channel kits and turn your laptop or desktop PC into a powerful automotive diagnostic

tool for fault finding the increasing number of sensors, actuators and electronic circuits found on today’s vehicles.

The kits can be used to measure and test virtually all of the electrical and electronic components and circuits

in any modern vehicle including:

• Ignition (primary and secondary) • Injectors and fuel pumps • Starter and charging circuits • Batteries, alternators and starter motors •

Lambda, Airflow, knock and MAP sensors • Glow plugs / timer relays • CAN bus, LIN bus and FlexRay

(Delphi's Bluetooth Dongle has been validated for accurate communication with our VCI)

STEP 1 - Decide the Level of Diagnostics Suitable for your Business

Diagnostics or Diagnostics with additional component testing

DiagnosticsMaking the right choice for your business

Diagnostics

DiagnosticsSoftware Databases Car / Truck

� 2 options – DS MAX Car / LCV and DS MAX Truck / Trailer / Bus & LCV

� Both available in either PDA or PC based software packages

� Can both be run side by side on same PC

� Minimum of 3 updates during 12 month period

� See later on in presentation for latest SW Release News

� Update methods Download from Internet, DVD, SD-card (DS100E Only)

� Licence period - 1 year

� Tools do not timeout or lock up after the licence period has expired

� It just means the user will not benefit from any new vehicles vehicle systems or additional functionality provided by the regular updates

� No Software Catch Up Fee� Update / re-subscribe and catch up on any missed updates FOC

DiagnosticsThe Range of Solutions

DiagnosticsThe Range of Solutions

DS100E PDA DS150E VCI & SOFTWARE ONLY

DS350E CONVERTIBLE PC DS350E TABLET

Laptop not included – user provides own hardware solution

New Diagnostics VCILaunch Jan- 2012

� Functionality– OBD Flight recorder

– All Systems

– Battery Voltage Monitoring

– OBD Socket Light

� Design– New Ergonomic Design

– Interactive LED’s to show status

– Anti-slip

Heavy Duty

Diagnostics

ToolSpecific Focus

Delphi’s dedicated diagnostic solution for trucks, buses and trailers with brakes. LCV Models covered in both Car and Truck SW packages.

As a result of 3 year intense development, Delphi became a market leader from launch

Heavy duty vehicle manufacturers include: DAF, Iveco Trucks, MAN, Mercedes Trucks, Renault

Trucks, Scania, and Volvo Trucks.

Trailers: Haldex, Knorr, and Wabco.

Buses: Volvo and Eurobus chassis

Light commercial vehicles:

Chevrolet, Citroën, Dacia, Fiat, Ford, Hyundai, Isuzu,

Kia, Mazda, Mercedes, Mitsubishi, Nissan,

Opel/Vauxhall, Peugeot, Renault, Seat, Skoda,

Toyota, and Volkswagen.

DiagnosticsHeavy Duty Diagnostics

� Why has Delphi introduced a Truck Diagnostics platform?a) Delphi’s car & van diagnostics are easy to use, flexible and constantly

updated in line with the vehicle parc – Heavy Duty service and repair

professionals want the same tools.

b) Many distributors wanted a “one-stop-shop” for diagnostics – car, lcv and

Truck / Trailer

c) Delphi has gained significant market share and prestigious OE contracts on

Heavy Duty applications – so a diagnostics platform was a natural step to

complete the service strategy

a) EUI / EUP

b) HD Filters

c) Digital Tachograph

d) Fuel Analyser

e) Repair parts & commodities

DiagnosticsHeavy Duty Diagnostics

� The Delphi Truck Diagnostic solution enables the technician to perform dealer level

diagnostics and has extensive functionality, covering all of the key systems that are

featured on modern trucks.

� It can access and interrogate the full range of sub-systems featured on modern

trucks such as;

� Engine management

� Emissions

� Suspension

� Safety & security

� Transmission

� Braking systems

� Comfort & air conditioning

� Trailers.

DiagnosticsHeavy Duty Diagnostics

� Read / Erase Fault Codes

� Real Time Data

� Customisable Data List

� Customisable Graph Function

� Adjustment

� Air Suspension Level Calibration

� Compression Test

� Cylinder Shut-off Test

� Component Activation

� Engine Brake Valve

� Wastegate Valve

� ABS Solenoid Valve

DiagnosticsHeavy Duty Software Functionality

�Engine

�Brake

� Instruments

�AC

�Gearbox

� Immobiliser

�Restraints

�Multifunction

�Service light Reset

Configuration / Activation HighlightsSystem

Injector Coding, Cylinder Shut-off, Compression Test

Air Suspension Calibration, Air Dryer Test

Clutch Wear Test, Gear Selector Position Test

Wheel Speed Sensor Test, Pad Thickness Test

Write New Service Parameters, Re-set Ad Blue Level

Gauge Test, Warning Light Checks

Climate Control Status Check

Software Number Reading, Fault Code Erasing

Fault Code Erasing, Software Level Details

DiagnosticsHeavy Duty Diagnostics

DiagnosticsHeavy Duty Application Highlights

� DAF

� CF Series

� LF Series

� XF Series

� IVECO

� Daily

� EuroTrakker

� Stralis

� Trakker

� Euro Cargo

� MAN

� F2000

� LE2000

� M2000

� TGA

� TGL

� TGM

� TGS

� TGX

� MERCEDES

� Sprinter

� Actros

� Actros MPII

� Actros MP III

� Atego

� Atego II

� Axor

� Axor II

� Econic

� Econic II

� RENAULT TRUCK

� Kerax

� Magnum DCI

� Maxity

� Midlum

� Premium

� SCANIA

� 114

� 124

� 144

� 164

� 94

� G-Series

� P-Series

� R-Series

� VOLVO

� FE

� FH

� FH12

� FH16

� FL

� FL6

� FM

� FM10

� FM12

� FM7

� FM9

� BUS CHASSIS

� MAN P Chassis

� MAN A Chassis

� MAN R Chassis

� EvoBus

� BR 300, 400

� Integro

� Multego

� O520,O530,O580

� Tourismo

� Travego

� TRAILERS

� Haldex

� Knorr

� Wabco

� The Delphi Truck Diagnostics solution can be provided as:

� A complete bundle for new customers who want to start performing

truck diagnostics, including Convertible PC, Tablet PC or PDA,

Vehicle Communication Interface (VCI), Truck Diagnostic 16 pin 24v

adapter cable and the diagnostics software

� A standalone package utilizing the garage mechanic’s own PC

� A simple software license addition to existing Delphi Diagnostic mini-

VCI owners.

� Only the additional 16pin 24v adapter cable is required

DiagnosticsHeavy Duty Software Functionality