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6/4/2014 Company Confidential Copyright © 2009 Eli Lilly and Company
6/4/2014 Company Confidential Copyright © 2010 Eli Lilly and Company
1
SGSL –Eli Lilly Italia SPA 10 Giugno 2014
Ing. Ferruccio Migliorini
6/4/2014 2 Company Confidential Copyright © 2010 Eli Lilly and Company
Agenda
• Back ground
• Principali driver per l’adozione del SGLS
6/4/2014 3 Company Confidential Copyright © 2010 Eli Lilly and Company
Agenda
• Back ground
• Principali driver per l’adozione del SGLS
6/4/2014 4 Company Confidential Copyright © 2010 Eli Lilly and Company
Eli Lilly Italia
1990 2000
Lo stabilimento produttivo di Eli Lilly Italia è presente a Sesto Fiorentino dal 1961
Nasce come stabilimento di produzione per il mercato italiano
Negli anni la missione dello stabilimento si è evoluta allargandosi gradualmente a mercati internazionali.
Nel 2003 è stato deciso di cambiare la “mission” passando dalla manifattura di prodotti Cephalosporinici a prodotti Insulinici
Il cambio di mission ha comportato il 31 dicembre 2005 la cessazione totale delle attività produttive legate alle cefalosporine
6/4/2014 5 Company Confidential Copyright © 2010 Eli Lilly and Company
Eli Lilly Italia – oggi
•Produzione di 5 formulazioni di Insulina ed analoghi
•Confezionamento in blister e penne pre-riempite
•85% destinato all’export (mercati europei ed Intercontinentali)
6/4/2014 6 Company Confidential Copyright © 2010 Eli Lilly and Company
HSE la trasformazione dalla compliance alla
cultura della sicurezza
• 2008, nuova revisione del HSE mng system e della HSE policy,
vs i Lilly std
• Dal 2008, profonda revisione del DVR
• Lancio di nuovi programmi di compliance (LOTO/ESI, stress
lavoro correlato, rischi catastrofici e gestione emergenze)
6/4/2014 7 Company Confidential Copyright © 2010 Eli Lilly and Company
HSE la trasformazione dalla compliance alla
cultura della sicurezza
• Progetti di impiego sostenibile delle risorse (progetto de ceph.,
fotovoltaico, co generatore, acqua etc..)
• 2010 inizio del programma di cultura
della sicurezza, (DuPont)
Reactive
• Legal Compliance • Delegated to safety
professionals • Lack of Management
Involvement • Injuries as statistical
event
• Management Commitment • Focus on unsafe conditions • Golden rules • Legal persecution of unsafe
behaviours
Dependent
• Personal Knowledge, Commitment, and Standards • Personal Value • Coaching trough B
obs • Individual Recognition
Independent
Failu
re
Rate
s
Instructive Coaching Leadership
• Coaching to B obs from the team • Care for each other • Pride in the organisation • Team contribution • Strong communication • Continuous improvement
Interdependent
6/4/2014 8 Company Confidential Copyright © 2010 Eli Lilly and Company
HSE mappa di trasformazione
1,94
1,1
0,92
1,141,08
1,23
1,08
0,55
0,24
0,5
0,25
0,5
0
0,5
1
1,5
2
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
I&I 1
2 m
onth
s ro
lling
Trend degli infortuni (12 mesi rolling, per 100 dipendenti)
Site change mission
Start safety culture journey
Environmental projects
New foundation of HSE mng system
Env. Mng system revision
ISO14001 certification
OHSAS18001 certification
Continuos improvement
6/4/2014 9 Company Confidential Copyright © 2010 Eli Lilly and Company
Agenda
• Back ground
• Principali driver per l’adozione del SGLS
6/4/2014 10 Company Confidential Copyright © 2010 Eli Lilly and Company
Principali driver per l’adozione del SGLS
• GMP e Compliance (Lilly std e legge italiana)
• SGSL (e ambiente) come pilastro nel raggiungimento
dell’eccellenza operativa del sito in un ambito di crescita
produttiva
• SGSL (e ambiente) e modello di organizzazione e gestione ai
sensi del Dlgs 231/01
6/4/2014 11 Company Confidential Copyright © 2010 Eli Lilly and Company
HSE management system -costruzione
• Compliance
• GMP e quality system
• Lilly standard
HSE management
system – linee guida
adottate
6/4/2014 12 Company Confidential Copyright © 2010 Eli Lilly and Company
POLICY
PLAN
DO
ACT
CHECK
6/4/2014 13 Company Confidential Copyright © 2010 Eli Lilly and Company
Eccellenza operativa nell’ambito dell’HSE – in preparazione per il futuro
Lilly Italia si troverà ad affrontare diverse sfide nei
prossimi anni, tra cui:
• Lo start up di nuove linee produttive
• Aumento di volumi di produzione
• Aumento di persone
• Nuovi prodotti
6/4/2014 14 Company Confidential Copyright © 2010 Eli Lilly and Company
Nobody gets hurt
All incidents are preventable
We are all leaders of safety culture
We positively influence whom we contact
We look out for one another
Safety is a top priority for everyone, everywhere
Leadership Accountability & Commitment
Actively engaged people who know how to prevent incidents and injuries
Vision
Outcomes & Principles
Capability Character Confident Courage
An organization focused on process and personal safety as a source of competitive advantage for Lilly
Mission Create a culture where employees make safety a top
priority in their lives – “I choose zero injuries”
Why ?
What?
How?
Who?
Foundation
Organizational Memory/Knowledge Management Org
aniz
atio
nal
vis
ion
tra
nsl
ated
in
to in
stru
men
tal v
alu
es (
BB
S,
DO
CG
, saf
ety
Team
s an
d S
OR
)
Stro
ng
HSE
ma
na
gem
en
t sy
ste
m
to s
up
po
rt S
ite
exp
an
sio
ns
an
d
Site
fle
xib
ility
(O
HSA
S 1
80
01
an
d
ISO
14
00
1)
Ris
k Id
enti
fica
tio
n,
char
acte
riza
tio
n, a
sse
ssm
ent
and
mit
igat
ion
pla
ns
Lear
nin
g p
rogr
ams
to d
evel
op
sk
ills
and
co
mp
eten
ces
for
lead
ersh
ip a
nd
em
plo
yees
Modello per l’eccellenza operativa in ambito HS
Strong HSE management system to support Site expansions and Site
flexibility (OHSAS 18001 and ISO 14001)
6/4/2014 15 Company Confidential Copyright © 2010 Eli Lilly and Company
• Riferimento per il settore, linee guida di
farmindustria
• Nasce con focus su 5 aree critiche
(specifiche del settore):
• Donazioni
• Informazioni medico-scientifica
• Convegni e congressi
• Premi
• Consulenze medico scientifiche
• L’analisi dei rischi reato, progressivamente
integrata in seguito alle modifiche del Dlgs
231/01
6/4/2014 16 Company Confidential Copyright © 2010 Eli Lilly and Company
Modello organizzativo
OHSAS 18001 e ISO 14001
Rischi reato presupposto
ai sensi del dlgs 231/01
Il vantaggio dell’adozione del SGLS è costituito da un sostanziale irrobustimento del modello 231
6/4/2014 17 Company Confidential Copyright © 2010 Eli Lilly and Company
Bradley curve e una possibile
integrazione
Il concetto di PDCA può favorire la partecipazione
attiva e le iniziative di cultura della sicurezza ?
Sinergia tra compliance e cultura
6/4/2014 18 Company Confidential Copyright © 2010 Eli Lilly and Company
6/4/2014 19 Company Confidential Copyright © 2010 Eli Lilly and Company
Reactive
• Legal Compliance • Delegated to safety
professionals • Lack of Management
Involvement • Injuries as statistical
event
• Management Commitment • Focus on unsafe conditions • Golden rules • Legal persecution of unsafe behaviours
Dependent
• Personal Knowledge, Commitment, and Standards • Personal Value • Coaching trough B obs • Individual Recognition
Independent
Fail
ure
R
ate
s
Instructive Coaching Leadership
Leadership role modeling
• Coaching to B obs from the team • Care for each other • Pride in the organisation • Team contribution • Strong communication • Continuous improvement
Interdependent
Interdependent
6/4/2014 20 Company Confidential Copyright © 2010 Eli Lilly and Company
HS transformation map L
EA
DE
RS
HIP
EMPLOYEE INVOLVEMENT
TWO-WAY COMMUNICATION RECOGNITION
LEARNING CULTURE
2010
2011
2009
2012
Catastrophic risk assessment, machine safeguarding, Emergency
communications, changes mng
Training on safety communications, Italian
regulation
New engagement initiatives for Safety Teams, BBS program for B5 and
process teams
Safety Alert,
HSE update, new virtually page for bottom up communications
Expand the HSE
Recognition process
HSE awareness in HSE lead team, safety topics in
meetings agenda, safety culture
metrics linked with PM objectieves
Zero HSE Backlog, Emergency mng, LOTO/ESI, Work related stress and
SISTRI compliance
BBS program and SMOT,
Training on Italian applicable legislation
Safety Teams next steps,
B obs trend analysis and action plans
HSE communication events,
HSE update
Sustain the
Recognition process for positive behaviours
Safety culture survey, HSE lead team
Improve action plan management/CAPA/DVR
Behavioural Base safety training program/felt leadership
Safety Teams working with HSE mentorship
Develop a
Recognition process for positive behaviours
Increase number of SOR/Virtually and visual management (VBB, posters)
Share HSE metrics and goals
Completion of DVR analysis, CAPA implementation
Behavioural Base safety Senior leadership involvement, high level plan definition
Safety stand down, safety members selection
HSE communication plan strategy with the support of Internal communication team, Virtually
Education program for MLT members
MA
NA
GE
ME
NT
SY
ST
EM
S
Learning patths for process team leders
and managemnet roles
Learning path developed for all the different role scored
with Rise questionnaire
Safety Alert for B obs, breaking news, for events,
Safe start integrated in all communications
Safety culture training specifc for
leaders and employees included
in HSE tarining pyramiid
Complete revision on eu risk assessmnt, Electronic DVR
OHSAS18001 certification
Leaders HSE coaching opportunities
Leaders golden roles Safe start module 1
Safe start module 2, 3
Safe start module 4, 5
BBS for employees step IIII
2013
2014
2015
2016