SL1000 Channel Introduction 1.1-REVISED

An Introduction to the SL1000

Slide : 2 © NEC 2011 Introduction to the SL1000

Value Proposition

▐ Easy● Easy to Install● Easy to Use● Easy to Maintain

▐ Flexible● Highly featured, meets customer’s requirements

▐ Versatile● Supports multiple types of trunk in single chassis● Multiple solutions:

• Small Office • Home Worker • Mobile Worker

● Excellent price / performance ratio


What is the SL1000?

▐ New business

▐ TDM/IP System● Support of new TDM/IP terminals● Support of Analog/ISDN/SIP Trunks

▐ Application suites ● SL MyCalls● SL Desktop Suite

▐ Embedded applications ● Hotel● Voicemail● Mobile Extension

▐ Management applications ● PCPro, WebPro, XMLPro● Easy Installation and Management


TDM Trunks and Extensions

10 30 50 100 250 500

Bundled, Simplified

CommunicationTDM/VM/VOIP

Basic Business ProductivityUM/Mobility

UnifiedCommunications

Desktop, Presence

ProprietaryNetworking

Redundancy

Basic ACDCall Management

Operator

UNIVERGE SV8100 19”

SL1000

SL1000 Positioning: TDM System

SV81009.5”


IP Trunks and Extensions

10 30 50 100 250 500

Bundled, Simplified

CommunicationTDM/VM/VOIP

Basic Business ProductivityUM/Mobility

UnifiedCommunications

Desktop, Presence

ProprietaryNetworking

Redundancy

Basic ACDCall Management

Operator

UNIVERGE SV8100 19”

SL1000

SL1000 Positioning: IP system

SV8100 9.5”


SL1000 Newly Designed KSU

● Common design for both main and expansion KSU● Expansion capabilities within the Cabinet● Shelf or wall mount capabilities

375(W) x 290(H) x 115(D) mm


SL1000 Chassis

▐ Main Chassis

▐ Expansion Chassis• Up to 3 Expansion Chassis can be installed • Expansion chassis only required for additional TDM Trunk and

Extension cards

Built in:

• Ethernet port

• 1 Channel VRS

• Door phones connect to hybrid extension port

• Configured as 4 analog trunks and 8 hybrid extensions

• Caller ID send/receive

• Conference

Expansion/Additional:

• 3 Expansion Cards

• VRS/Voicemail Card

• VoIP Card


SL1000 Platform - Capacity

Main chassis – includes: 4 Analog Trunks

8 Hybrid Extensions

3 Expansion slots

Main chassis – Maximum: 16 Analog or 12 BRI Trunks

32 Hybrid Extensions

16 IP Terminals + 16 IP Trunks

Expansion chassis – Maximum: 16 Analog or 12 BRI Trunks


Maximum Capacity: Main Chassis +3 Expansion Chassis 48 Analog Trunks

36 BRI Trunks

16 IP Trunks


16 IP Terminals

Expansion chassis – includes: 4 Analog Trunks

8 Hybrid Extensions

3 Expansion slots


SL1000 Platform - CapacityNumber of chassis Main

chassisExpansion chassis 1

Expansion chassis 2

Expansion chassis 3

Remarks

Total Ports 66 132 198 230

TrunkPort

Max 32 48 64 64Analog 16 32 48 48ISDN BRI 12 24 36 36IP Trunk (SIP/H.323) 16 VOIPDB & MEMDB is required

External Paging 1 2 3 3 Use Analog Trunk portsExternal MOH 1 1 1 1 Use Analog Trunk portBGM 1 1 1 1 Use Analog Trunk port

Extension Ports

Max 32 64 96 128Multi-Line Telephone 24 48 72 96Single Line Telephone 32 64 96 128IP Terminal (SIP-MLT/Std.)

16VOIPDB & MEMDB is required

DSS Console 3 6 9 12 Connect to Hybrid Extension ports

Door phone 2 4 6 6 Connect to Hybrid Extension ports

Virtual Extension Port 50Power Failure Circuit 4 8 12 12 1 circuit per 408M/408EDoor Relay 2 4 6 6 Located on 408M of each

chassisEthernet Port 1 Located on CPUBuilt-In Answering Machine Channel 1 Built in to CPUVRS ChannelVoicemail Channel

4 / 168 / 16

CPU Max / CPU+MEMDB Max

Analog Modem 1 Mounted on PZ-VM21


SL1000 Platform – System Diagram

24TiXH Multiline IP Telephone

IP/VoIP

ISDN

PSTN

Remote PC

External Paging

External Music Source

Expansion Chassis 1

Expansion Chassis 2

Expansion Chassis 3

Multiline Telephone

DSS Console

Single Line Telephone

Doorphone Fax

Standard SIP Telephone

MyCalls PC

Hybrid Extension Ports

Expansion Chassis

Analog Trunks for Audio

Trunk Ports

Office LAN

Softphone


Temperature: 0 to +40 degree C (32 to 104 degree F)Humidity: 10 to 90% (non-condensing)

Power Consumption:172 Watts

Dimensions: W X D X H 375 x 115 x 290 mm

Weight : 2 Kgs.

SL1000 Main cabinet, with no mains cable Supports: 4 x Analog Trunk Ports (4 x RJ11) 8 x Hybrid Extension Ports (8 x RJ11) 1 x Power Failure Circuit 1 x External Backup Battery Connector 1 x LAN Port (10/100M) 2 x Door Unlock Relay 1ch x Built-In Auto-Answering (Soft-Channel) SLT Ringer Circuit MW Lamp Driver for Analog Terminals Slots for 3 x expansion cards slot 1 x MEMDB (Expansion Memory) slot 1 x VM21 (for VRS/VM) slot 1 x VOIPDB (VoIP Gateway) slot 1 x EXIFB (Bus Card) slot


System Parts List

Ordering Code Product Code Product Description

SL1000 Main equipment

BE110233

IP4EU-1632M-A KSU w/o C

SL1000 Main cabinet, with no mains cableSupports:4 x Analog Trunk Ports (4 x RJ11)8 x Hybrid Extension Ports (8 x RJ11)1 x Power Failure Circuit1 x External Backup Battery Connector1 x LAN Port (10/100M)2 x Door Unlock Relay 1ch x Built-In Auto-Answering (Soft-Channel)SLT Ringer CircuitMW Lamp Driver for Analog TerminalsSlots for3 x expansion cards slot1 x MEMDB (Expansion Memory) slot1 x VM21 (for VRS/VM) slot1 x VOIPDB (VoIP Gateway) slot1 x EXIFB (Bus Card) slot


System Parts List

BE110236

IP4WW-1632ME-A EXP w/o C.

SL1000 Expansion cabinet, without a mains cable.Supports:4 x Analog Trunk Ports (4 x RJ11)8 x Hybrid Extension Ports (8 x RJ11)1 x Power Failure Circuit1 x External Backup Battery Connector2 x Door Unlock Relay SLT Ringer CircuitMW Lamp Driver for Analog TerminalsSlots for3 x expansion cards slot

Analogue trunk / hybrid extension cards

BE110250

IP4WW-408E-A1 Expansion card, providing 4 analogue trunk lines and 8 hybrid extension ports

BE110251

IP4WW-008E-A1 Expansion card, providing 8 hybrid extension ports, and a connector for a BRI daughter board

BE110252

IP4WW-000E-A1 Expansion card for the KSU, providing a connector for a BRI daughter board


System Parts ListVoIP

BE110290 IP4WW-VOIPDB-C1 VoIP gateway card, for the main KSU, supports 16 channelsTerminals

BE110261 IP4WW-12TXH-A-TEL (WH) 12 Keys, Hybrid (4W) Multi-Line Terminal (White)

BE110262 IP4WW-12TXH-A-TEL (BK) 12 Keys, Hybrid (4W) Multi-Line Terminal (Black)

BE110263 IP4WW-24TXH-A-TEL (WH) 24 Keys, Hybrid (4W) Multi-Line Terminal (White)

BE110264 IP4WW-24TXH-A-TEL (BK) 24 Keys, Hybrid (4W) Multi-Line Terminal (Black)

BE110277 IP4WW-24TIXH-C-TEL(WH)

24 Keys, IP Multi-Line Terminal (White)

BE110278 IP4WW-24TIXH-C-TEL(BK) 24 Keys, IP Multi-Line Terminal (Black)

BE110790 IP4WW-WALL MOUNT UNIT

IP Terminal Wall Mount Kit

BE110281 IP4WW-60D DSS-A CONSOLE (WH) 60 Keys, Hybrid (4W) DSS Console (White)

BE110282 IP4WW-60D DSS-A CONSOLE (BK) 60 Keys, Hybrid (4W) DSS Console (Black)

Other items

BE110258 IP4WW-EXIFB-C1

Bus Card for in the Main KSU, can connect additional 3 Expansion KSU'sIncludes a DIM Monitor circuit for maintenance

BE110247 IP4EU-MEMDB-C1

Memory card for capacity and feature expansions, installed in the main KSU

BE106339 PZ-VM21

VRS/VoiceMail card, for in the main KSU. Includes a V34 analog modem for remote maintenance, needs the CF card (VRSCF) for operation,

BE110730 IP4WW-VRSCF-C1 CF card for VRS software and memory (512M) for VM21 cardBE110731 IP4WW-VMCF512M-C1 CF card for VRS and 2 channel VoiceMail, 512 MBBE110239 IP4WW-Battery Box Battery boxBE109741 DX4NA Doorphone Doorphone


Licenses

BE110752 SL-IP-SIPTRK-1 LICSIP Trunk License, per 1, first four FOC

BE111175 SL-IP-SIPEXT-1 LIC3rd party SIP extension license

BE110753 SL-IP-ENCRYPTION LICEncryption License for Multi-Line IP Terminal, system wide

BE110754 SL-IP-NAPT LICNAPT License for Multi-Line IP Terminal, system wide

BE110755 SL-VM-CHANNEL-2 LICAdditional VM license, 2 channels

BE110733

SL-VM-ADVANCE LIC VoiceMail Advanced Features License- E-Mail Notification- Cascading message notification- Find-Me/Follow-Me- Password Option- Hotel/Motel

BE110756 SL-MOBILE-EXT-1 LIC Mobile extension license,license per seat, first four FOC

BE110757 SL-HOTEL LIC Hotel/Motel Feature License, system wide


SL1000 benefits:

Ecology – SL1000 consumes less power than most legacy systems. It consumes approximately 25% less power than previous models and reduces the total cost of ownership by minimizing the office electricity expense. SL1000 allows automatic standby mode during the office closing hours, thus saving energy when it is not in use.

Affordability – The all-in-one SL1000 provides hybrid ports that integrate key telephones, single line telephones, facsimiles and more without complex settings, and comes with rich built-in functions that improve the employees’ communication environment, lowering the total cost of ownership. It also has a scalable architecture, from a minimum of 4 trunk lines and 8 extensions to a maximum of 126 trunk ports or 128 extensions ports.

Efficiency – Increase efficiency by tapping into the system’s built-in features such as Conference, Automated Attendant, Call Forwarding and much more for a productive office communication atmosphere.IP Telephony – In line with global trends towards VoIP (Voice over Internet Protocol), SL1000 is IP-enabled, and provides 24-Key IP terminal, having the same usage as a digital key telephone in the IP environment, with its IP benefits.


SL1000 – The differentiating factors:

Unified Messaging – SL1000 has a unique Voice Response System (VRS), which provides various voice facilities such as Automated Attendant, Voice Announcement, Greetings, and others to increase productivity. SL1000 has a powerful Voice Mail solution to eliminate any lost messages, with a choice of either 15 hours or 40 hours recording time.

Mobility is the key to success among increasing business needs. A Mobile/GSM phone can be designated as the answering terminal when users are away from the desk/office, reducing the chances of missing important calls.

Office/Home Guard – The SL1000 with its built-in Alarm Sensor Support when connected to a 3rd Party Passive Infrared Sensor (PIR) or motion detector, offers additional security protection, and warns of intruders when there is a forced break-in, and allows for protection against vandalism. A pre-recorded warning message can be played back through the built-in speaker of the telephone or a paging speaker as a siren, triggered by the PIR sensors.

Auto Warning Message – Use the telephone as a tool for reminders. Messages or conversations can be recorded and played back automatically on a periodic schedule over the key telephone’s built-in speaker to simulate human presence in the surroundings for added security.


Unique Features

Full Hybrid Ports - Hybrid ports allows user to connect Key Telephone or Single Line Telephone that best meets his requirement.Built-In Caller ID- This is a built-in feature. It allows user to view caller's telephone number before answer an incoming call. In addition, it also allows user to retrive historical records of received and missed calls telephone number.Door Phone / Door Lock - Support upto 2 door phones for each cabinet (total 6 door phones in 3 cabinets). When a visitor press the call button of door phone, pre-assigned extensions will ring allowing user to talk to the visitor. User can open the electromagnetic lock by pressing a function code on his phone.Day / Night / Lunch Mode- This feature allows user to change the system behavior manually or automatically according to the time of day such as incoming calls ringging extensions, extension class of service (COS) etc.External MOH / Paging (Optional)- Aspila Topaz provides intefece for external music on hold (MOH) allowing user to play customised on-hold music and external paging interface for public address (PA) system allowing user to page via extension phone.


Unique Features

Least Cost Routing (LCR) - This feature automatically route outgoing calls to the cheapest trunk group (telco) based on dail number.SMDR - Station Message Detail Recording (SMDR) allows user connect to a PC based call billing system. Call billing system helps to monitor and manage the company's telephone usage.External Back-up Battery - equipped with an interface for external back-up battery. In the event of power failure, the system will continue to operate with external battery power for few hours without interruption.Conference - This feature allows user to setup a teleconference between internal and external parties and can be established up to 32 parties in a conference call.Uniform Call Distribution (UCD) - This feature handles incoming calls efficiently by distributing them to extensions uniformly within the UCD group. In the event if all extensions are busy, the system will put the calls in the queued.


APPLE TO APPLE COMPARISON

vs

vs

vs


SL1000 Panasonic KX-TEA308Panasonic KX-

TAW848Replaced by KXTDA-

50Panasonic KX-TES824 Panasonic KX-TEM824

Wall Mounted & 19” Rack

Mounted Analogue/ISDN/IP system

Wall Mount systemAnalogue




System Hardware

Hybrid extension portsAllow flexible connection of system terminals and analogue devices on the same extension port.




Conference Conference circuits - 2 x 16 channel

Conference - 8 party

Caller ID Caller ID (16 channel) Caller ID Optional card required

VRS/Auto Att VRS Auto Attendant (1 channel)

Built in VM Answer Machine (1 channel)

Ethernet/Serial Ethernet Port (10/100) Serial RS232

Expansion capacity

ExpansionMax digital terminal = 96Max analogue terminal = 128Max IP terminal = 16Max BRI trunk = 36Max analogue trunk = 48Max IP trunk = 16

ExpansionNone available

Max 8 linesMax 48 extensions



COMPARISON


SL1000 Panasonic KX-TEA308Panasonic KX-

TAW848Replaced by KXTDA-50

Panasonic KX-TES824

Panasonic KX-TEM824

Speed dials 1000 Common & Group 10 speed dials DECT

Exchange Lines Analogue Analogue

Basic Rate ISDN BRI

4 Analogue trunk built in to chassis

3 Analogue trunk built in to chassis

IP Trunk

Voice MailAnswer Machine built in (1 channel)

Built in Answer Machine with Auto Att

InMail 4 channel (expand to 16)

Optional unit 2 channel

Message upload

IP Softphone (16 users max) IP Terminal (16 max)

ApplicationsMyCalls BasicAuto setup via XMLProFree for 12 months

MyCalls Basic Call ManagerAuto setup via XMLPro

Desktop Suite - Softphone

COMPARISON


Auto Attandent

Voice Response System (VRS) provides various voice features such as Automated Attendant, Voice Announcement, Greetings, and others to increase productivity. Initially 4 channels are equipped, and this can be expanded up to 16 channels in case of multiple users, or for frequent use. In addition, SL1000 also provides multiple levels of Automated Attendant (up to 48 greeting messages) that guides callers to reach the desired extension or group without going through a telephone operator.


Voice Mail

•Voice Mail* Loss of message is a loss of opportunity. SL1000 has a powerful Voice Mail solution to eliminate any lost messages, with a choice of either 15 hours or 40 hours recording time. Voice mail operation and access to the mail box is easy from the terminal.

•Message Notification When an external caller leaves a voice message at the employees’ extension, SL1000 automatically places a call to the pre-assigned number (another extension, mobile phone, home, etc) and sends a notification informing they have received a new message.•Conversation Recording Users may record and store telephone conversations into the users Voice Mail Box and playback the recorded conversations anytime.


Security Feature

Office / Home Guard

•Auto Warning Message Use the terminal as a tool for reminder. Messages or conversations can be recorded and played back automatically on a periodic schedule over the key telephone’s built-in speaker to simulate human presence in the surroundings.•Alarm Sensor Support An Alarm Sensor Support is already built-in. Warn intruders when there is a forced break-in, and have protection against vandalism. Connect a 3rd Party Passive Infrared Sensor (PIR) or motion detectors to the SL1000 and take advantage of the built in alarm system. A pre-recorded warning message can be played back through the built in speaker of the telephone or a paging speaker as a siren, triggered by the PIR sensors.

Easy to Use…


New Designed Terminal

• Two position stance, integral wall mount• Black and silver, clean looking soft keys, strong menu interface• IP Terminal has soft keys, backlit display and keypad and

dedicated headset port


Terminals – 12 or 24 Key with Display

▐ Roles Office Administrator Workshop Employee Public User

▐ Main Features New Design 12 or 24 Line Keys 2 line display Handsfree Multi-color Message

Waiting Indication Cursor keys 2 Step adjustable legs Available in black or

white


Terminals – 60 key DSS Console

▐ Roles Operator/Reception

▐ Main Features New Design 60 Line Keys 2 Step adjustable legs Installed alongside 12

or 24 key terminal Available in black or

white


Terminals – User Interface

100:OPRN LST 1/4

>Call History:00

Cursor Key Menu

200:OPRN LST 2/4

>Contacts

500:OPRN LST 3/4

>Phone Setting

800:OPRN LST 3/4

>Properties

Programmable Keys:Red/Green lamps

Cursor Keys: Menu driven

Feature Keys: • Transfer• Mute – Handset &

Handsfree• DND / Conference


ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

1 2 3

4 5 6

7 8 9

0 #

Clear/Back

Mute DND/CONF

Flash Transfer

SL1000 Key Indication & LED

Red / GreenColor LED

Red Color LED

Red Color LED

All Key Indications (except Dial Numbers on Ten Key Pad) are printed on the DESI Sheet.

Green Color LED

Incoming CallHistory Icon

Redial HistoryIcon

Directory functions Icon

Red / GreenColor LED

Easy to Understand…


Basic KSU

CPU with main software (CPU-A1)• Power supply (110V/240V)• 1 External backup battery connector• 3 mounting spaces for 408E/008E/000E/1PRIU(3rd Slot of each KSU can not use for 4-Wire Multiline Telephone or DSS Console.)• 4 trunks + 8 hybrid Ext. I/F (408M-A1)• 1 power failure transfer circuit• 1 slot for EXIFB-C1• 2 general purpose relay• SLT ringer• Message waiting lamp driver• One built-in answering circuit (VRS)The on-board DSP provides:• 20 telephony resources (DTMF/Dial tone/Busy tone/FSK caller-ID receiver/sender)• 128 tone sender resources (System tones sender/DTMF sender)• 32 ch conference resources


Inside the Chassis

Trunk and extension expansion boards

CPU + InMail and VOIP daughterboards

RJ11 connections

▐ Main Chassis comes configured as 4 Analog Trunks and 8 Hybrid Extensions


Expansion Cards

▐ There are two Expansion Cards available.• 408 Card – 4 Analog Trunks + 8 Hybrid Extension Ports• 008 Card – 8 Hybrid Extension Ports

▐ Main or Expansion Chassis have the same capacity for adding Expansion Cards.• Up to 3 Expansion cards can be installed in each chassis

408 card

008 card


ISDN Basic Rate Card

There is one BRI Card available.• 2BRIDB Card – 2 BRI circuits (4 lines)• The 2BRIDB is a daughter card that is installed onto the

008 Expansion Card• There is also a 000 Card available – this provides no

extension ports, just provides the option for additional BRI circuits

▐ Main or Expansion Chassis have the same capacity for adding BRI Cards• Up to 3 BRI cards can be installed in each chassis

2BRIDB


MEMDB Memory Expansion Card

CPU card

MEMDB

▐ The MEMDB card is installed in the Main Chassis.● 1 MEMDB card can be installed

▐ The MEMDB card is only required if:● An Expansion Chassis is installed● The VoIP card is installed● Remote software upgrade is required● E-Mail Notification is required (InMail)● VRS Channels greater than 4 are required● InMail Channels greater than 8 are required


VoIP Card

The VoIP card provides:● 16 IP Resources for IP trunks or IP extensions/Softphone● 4 SIP Trunk licenses are included

The VoIP card is installed in the Main Chassis *● 1 VoIP card can be installed

* The MEMDB card must also be installed.

SIP Trunk

Standard SIP Terminal

Multi-Line IP TerminalDesktop Suite Lite- Softphone

16 ports

16 ports

Capacity

CPU card

VOIP Card

Gigabit Ethernet port


VoIP Resources & Licensing

Example Configuration Required License

SIP Trunk : 4Standard SIP Terminal : 0Multi-Line IP Terminal : 16

None


SIP- Terminal License is required. (2 Ports)


SIP-Trunk License is required. (12 ports)


SIP-Terminal License is required. (4 ports)

SIP Trunk

Standard SIP Terminal

Up to 4 ports : No License5 ports or more : License is required

No LicenseMulti-Line IP TerminalDesktop Suite Lite

Capacity License

License is required

16 ports

16 ports


Expansion Chassis Connection Card: EXIFB & EXIFE

EXIFE in each Expansion chassis EXIFB in the Main chassis

Main to Expansion Chassis connection requires an EXIFB Card installed into the Main chassis. Use a CAT5 cable to connect the EXIFB card to the EXIFE card in each Expansion chassis.

● Up to 3 Expansion Chassis(s) can be installed● EXIFE card and 0.5m CAT5 cable are supplied with the Expansion

chassis

CAT5 cable to Expansion chassis 1



SL1000 Voicemail


VRS / Voicemail Card

CPU card

PZ-VM21 card

▐ The PZ-VM card is installed onto the CPU card in the Main Chassis

● 1 PZ-VM card can be installed

▐ The PZ-VM card provides:● A Compact Flash Card slot● Analog modem for remote access

▐ There are 2 Compact Flash cards available:● VRS● VRS + InMail


VRS / Voicemail Compact Flash Cards

Compact Flash card

CPU card

PZ-VM21 card

▐ The Compact Flash card is installed onto the PZ-VM Card● Only 1 Compact Flash card can be installed

▐ The VRS Compact Flash card provides:● VRS: 4 channels, 100 messages● Multi Language prompts (24 languages)● Upload languages via User Administrator (WebPro)● Queue Announcements

▐ The VRS + InMail Compact Flash card provides:● The same features as the VRS card plus:● 2 Channels, 15 hour storage capacity● 128 Extension Mailboxes, 16 Call Routing Mailboxes● Multi Language prompts (24 languages)


InMail Voicemail

▐ InMail provides a rich set of voicemail features (over 80 features), for example:

● Call Routing Mailboxes for Auto Attendant working● Individual User Mailboxes● Group Mailboxes● E-mail Notification (License required)● Call Recording● Multi-Language prompts, 24 languages● ‘Mailbox Tagging’ for DDI calls ● Easy configuration via PCPro● Answer Machine Emulation and many more


InMail Features

Announcement Mailbox Email Notification Live Record Programming Voice Mail

Announcement Message Erasing All Messages Log On to Voice Mail Quick Message

Answer Schedule Override Exiting a Mailbox Mailbox Announcement Message Record and Send a Message

Answer Table External Transfer Mailbox Name Remote Programming

Answering Machine Emulation Fax Detection Mailbox Options Menu Routing Mailbox

Auto Attendant Do Not Disturb Find Me Follow Me Mailbox Security Code Delete Screened Transfer

Auto Erase or Save Flexible Answering Schedules Main Menu Security Code

Auto Time Stamp Flexible Call Routing Make Call Single Digit Dialing

Automated Attendant Flexible Mailbox Numbering Plan Message Count Display Station Mailbox

Automated Attendant Transfer Forced Unscreened Transfer Message Delete Subscriber Mailbox

Automatic Routing for Rotary Dial Callers Getting Recorded Help Message Forward System Administrator

Call Forward to a Mailbox Go To A Mailbox Message Length System Administrator Mailbox

Caller ID Greeting Message Listen Mode System Re-initialization

Automatic Access to VM by Caller ID Group (Shared) Mailbox Message Notification Time and Date

Caller ID with Return Call Guest Mailbox Message Playback Direction Time and Date Stamp

Calling the Automated Attendant Hang Up Message Record Transfer to a Mailbox

Cascade Message Notification InMail Upload Download Audio Message Reply Undefined Routing

Dial Action Table Instruction Menu Message Storage Limit Unscreened Transfer

Directory Dialing Language Setting Message Waiting Lamp Voice Mail Overflow

Directory Dialing Mailbox Leaving a Message Multiple Company Greetings Volume Control

Distribution List Listening to Messages Next Call Routing Mailbox

Park and Page


Networking

Router

Router

WAN

PSTN

SIP Trunks

SIP Trunks

▐ The SL1000 does not support:● KCCIS, NetLink or AspireNet

▐ The SL1000 can be connected via SIP trunks ● Desk to Desk dialing● Remote PSTN break out● Company wide numbering

plan


Licensing: List of Licenses

● Use current License Server● Majority (90%) of users will not need to add a license

Description Activation Method Bundled License

System Max Note

SIP Trunk License Requires from 5th port 4 16TRK+16EXT

MEMDB and VOIPDB is required

Standard SIP Terminal License Requires from 1st port 0 16TRK+16EXT

MEMDB and VOIPDB is required

Encryption License for Multi-Line IP Terminal

None On

NAPT License for Multi-Line IP Terminal None On

Additional In-Mail Channel License (2ch) Requires from 3rd Channel 2 (15H CF) 16ch

In-Mail Advanced Features License- E-Mail Notification- Cascading message notification- Find-Me/Follow-Me- Password Option- Hotel/Motel

None OnMEMDB is required for E-Mail Notification

Additional Mobile Extension Port License Requires from 5th port 4 32

Hotel/Motel Feature License None On


DESI / Terminal Inserts

● DESI sheets: A4 printable, English key descriptions (Transfer, Mute etc)

● Low cost sheet: Pre-cut insert with local language pre-printed

● Not DESI compatible

▐ There will be two types of terminal inlays available:

Applications for the SL1000


Applications - Concept

▐ Concept : ● Provide the applications required for a complete solution for the

typical small SMB customer● Applications which give clear added value to the customer● Applications which are easy to install and easy to support

▐ Applications● SL MyCalls● SL MyCalls Call Manager● SL Desktop Suite Lite

• Softphone• Deskset

● LMS licenses required


MyCalls for the SL1000

▐ SL MyCalls● Reports on all extensions and all trunks/DDIs

▐ Key Features● Integrates with system data: Easy Configuration● Call Costing: Telephone call cost associated with users● Call Information: Incoming calls, Outgoing calls, Abandoned calls etc● Directors Report : Summary report at end of the day● Historical reports :

• Define a report and layout• Run the report on demand


MyCalls – Products

▐ SL MyCalls Call Statistics (based on SMDR) Basic Reporting Call costing Max 1 User login

▐ SL MyCalls Call Manager All the features of SL MyCalls, plus:

• Call Notes• Unreturned Calls• Auto Reporting• Sequenced Windows• Dynamic screen content (ie web) • Alarms• Enhanced Reporting and Statistics


MyCalls – Screen Layout

▐ The user or administrator can define the screen layout

Statisticswindows

Largecharacterwindows

Call Recordswindow


MyCalls - Reports

▐ Basic reporting is available on SL MyCalls▐ Advanced reporting is available on SL MyCalls Call Manager

Director’s report gives daily summary

Detailed call reports

Select Report type


MyCalls - Licenses

▐ SL MyCalls● Free of charge for 1st year : After 1 year customer decides either:

• Buy never expiring SL MyCalls license• Buy never expiring SL MyCalls Call Manager license

▐ SL MyCalls Call Manager● Additional Users – MyCalls screens on additional PC’s● Additional Sites – Collect call data from other SL systems


MyCalls - Installation

MyCalls can be installed in just a few steps.▐ Enter the IP Address of the SL1000

▐ MyCalls detects the licenses and extracts the configuration from the SL PBXNo Manual importing or filling of tables is required

▐ MyCalls can also setup the SMDR on the SL1000


Desktop Suite is an Intuitive Desktop Application that will help your staff

to work even more efficiently. It can operate in 2 modes:

▐ Deskset Mode Allows a user to perform call control on a desk phone

i.e. Answer, Hangup Hold, transfer etc Can provide BLF using DSS keys that are programmed on the keyset Call Log / Speed dials Dial from and Screen Pop into Outlook

▐ Softphone Mode Use your PC as a VOIP extension with all the features of the Deskset mode

Desktop Suite for the SL1000

Softphone

LAN

Deskset Control


Desktop Suite – Deskset Mode

▐ Call control provided by PC▐ Voice path provided by Deskset (key telephone)▐ Does Not require a VoIP card▐ Requires a Deskset Control License (max. 128 clients)

The user can easily navigate to Call Control functions with the use of a Tool Bar.Available tool buttons

• Dial, Redial• Hold, Transfer, Park• Page, call pickup, Barge In• DND, Forward• Conference • etc


Desktop Suite – Softphone Mode

Softphone and Desktop Modes have same look and feel

▐ Call control and voice provided by PC

▐ Requires VoIP card in SL1000 maximum 16 Softphones

▐ Requires a Softphone License


Desktop Suite - Installation

▐ The same software is installed for both Deskset mode and Softphone mode.

▐ A Clear Wizard guides you in the installation process• Enter IP address of the SL1000• Select Softphone or Desket Mode• Choose the extension to control for Deskset Mode• Installation complete

Easy to Sell…


Support of Existing Features

SV8100 9.5”

SL1000

• Supports all existing features

• 4-wire Hybrid connection for terminals

• Easy migration for installers

• MyCalls

XN120

• Sub-set of SV8100 features

• Easy migration for installers

• InMail Voicemail

• MyCalls

• Desktop Suite

• Licensing


Typical Hospitality features are:

▐ Check-in \ Checkout

• Toll restriction (when checked out)

▐ Room status

▐ Wake up call

▐ Don’t Disturb

▐ Message waiting

▐ 60 Button console for room status display

▐ InMail Integration• Mailbox paired (fixed) with telephone number• At Check-in, Messages and Greetings in mailbox are cleared• Language is set to default

Hotel features


New Features - Ecology

▐ Ecology – Power saving features

• Power can be automatically cut to the terminals when the system is not in use e.g. during night mode

• Power can be cut manually by programmable function key or service code

• System will wait for active calls to end before cutting power

1st Floor

2nd Floor

Terminals can not make/receive calls while power is cut

SL1000 uses 25% less power than the XN120


New Features - Security

▐ Security

• The Hybrid extension ports can be connected to an external switch or PIR sensor

• When activated the system can play a pre-recorded VRS message over the paging zone and automatically place an outside call to a help desk.

Switch or PIR (Passive Infrared Sensor)(3rd Party Product)

Pre-ProgrammedDestination

PSTN

2: Auto Emergency Call1: Page Announcement


New Features - Room Monitoring from Outside

Outside

PSTN

Call to Trunk with Caller ID

Built-in microphone

▐ Room monitor from outside

• Enable to monitor the room sound from outside

• Activate the built-in microphone of Multi-Line Terminal

• This feature is under Caller ID control for secure operation

• SL1000 user can also choose to setup a 2-way conversation with the outside caller


▐ Room monitor from outside

• Enable to send the VRS Message automatically and periodically from built-in Speaker on Multi-Line Terminal as “Warning Message” during Night Mode

• SL1000 users can record the VRS warning message

• It is expected to act as a deterrent even if there is no tight security facility

New Features - Warning Message

Security system is activating !!

!!


▐ Remote Inspection

• For security or for taking care of elderly people living alone you could:

• Automatically ring the terminal on a pre-programmed time schedule in order to check whether users answer or not

• Place an auto-emergency call with pre-recorded VRS Message to the pre-programmed destination if no answer

• Outside user can also choose to setup a 2-way conversation with the SL1000 terminal

New Features - Remote Inspection

PSTN

EmbeddedVRS/VM

Auto Emergency Call

Monitoring station

No Answer…


Packaging

Main and Expansion Chassis packaging

Terminal packaging

▐ Distinctive Packaging● Increase awareness of NEC name● More like a consumer product● Eco-friendly materials

Comparison of the SL1000 and the XN120


System Comparison

Base Chassis• XN120 : Base chassis supports 3 Trunks and 8 Hybrid ports SL1000 : Base chassis supports 4 Trunks and 8 Hybrid ports

Single Chassis• Xn120 : Single chassis supports 9 analog / 16 BRI trunks + 24 hybrid

extensions SL1000 : Single chassis supports 16 analog / 12 BRI trunks + 32 hybrid

extensions

Expansion cards• XN120 : Op-Box required on the XN120 for the BRI and VoIP cards SL1000 : All cards installed within the chassis

Auto Attendant • XN120 : Requires additional option card SL1000 has built in 1-channel VRS or additional option card


System Comparison

Door phone• XN120 needs additional PGDU card to connect a door phone SL1000 Door phones connect to hybrid extension ports

Rack Mounting• XN120 : Can not be mounted in 19” rack when OP Box installed SL1000 : Can be mounted on a shelf in a 19” rack

Ethernet• XN120 : EXIFU card required for Ethernet port on the XN120 (PC Pro,

SMDR…) SL1000 : Ethernet built in on the SL1000.

IP Terminal• XN120 : No IP Terminal in the terminal range SL1000 : IP Terminal available


System Comparison

Softphone• XN120 : No Softphone SL1000 : Softphone and Desktop phone control

Stock Inventory• XN120 : 15 Parts to stock SL1000 : Lower stock inventory 12 Parts to stock

Hotel• XN120 : Hotel feature set (using system phone) SL1000 : Hotel feature set (using system phone)

Remote Upgrade• XN120 : No remote upgrade : Must visit site SL1000 : Remote upgrade (via ISDN)


System Comparison

Licenses • XN120 : No Licenses SL1000 : Licenses give the opportunity for more revenue

Installation• XN120 : PC Pro with Easy Edit SL1000 : PC Pro with Easy Edit and new Drag and Drop GUI

Training• XN120 : 2 day class room training SL1000 : Class room or Computer Based Training

Voice Mail• XN120 : Essentially a Personal Voice Mail System SL1000 : Personal and Fully Featured system Voice Mail


Terminal Line-up

XN120 has 12 terminal options• 6 Key no display (Black or White)• 12 Key no display (Black or White)• 6 Key with display (Black or White)• 12 Key with display (Black or White)• 24 Key Add-on module (Black or White)• DSS Console (Black or White)

SL1000 has 8 terminal options• 12 key with display (Black or White)• 24 key with display (Black or White)• 24 key IP terminal (Black or White)• DSS Console (Black or White)


Terminal ComparisonXN120 SL1000

Terminal TypeHybrid (4W) Hybrid (4W)

Multi-Line Terminal Multi-Line Terminal

Connected to Hybrid Extension Port Hybrid Extension Port

Color Line-Up Black/White Black/White

LCD16 digits x 2 lines 16 digits x 2 lines

w/o Backlit w/o Backlit

Programmable Keys6/12 12/24

(BLF : Red/Green) (BLF : Red/Green)

10 One Touch/Programmable keys

Yes No

Soft Keys No No

Menu Cursor Key No Yes

Incoming LED1 colour 1 colour

(Red) (Red)

Handsfree Half-duplex Half-duplex

Backlit Dial Pad No No

Headset PortNo No

(use Handset Port) (use Handset Port)

Angle Adjustment 2-steps (Base) 2-steps (Base)

Key pad Language English Only Flexible (DESI label)

Wall Mounting Kit Built-In Built-In


IP Terminal

SL1000 has a 24 Key IP Terminal available

24 Line keys

Cursor keysRedial/Directory

Menu driven features

Feature keysBacklit keypad

Soft keys

3 line backlit display

Dual Ethernet ports

Dedicated headset port


Voice Mail Comparison : Example enhancements…..

Recording Capacity• XN120 : 1 hour capacity (standard compact flash card) SL1000 : 15 hour capacity (standard compact flash card)

Channels• XN120 : 8 channels standard SL1000 : 2 channels standard (16 with MEMDB and License)

Transfer to Mail Box• XN120 : No transfer to mail box SL1000 : Transfer to mail box (call extension press VM key, very easy operation)

Auto Attendant• XN120 : Limited Auto Attendant (use VRS for Auto Attendant on the XN120) SL1000 : Flexible Auto Attendant (16 Call Routing Mailboxes)

Message Notification• XN120 : On your desk phone only SL1000 : Flexible notification, on desk phone, External number / Pager or E-Mail

Voice Mail box options• XN120 : Limited Mail Box options available to callers (fixed code to escape from voice mail) SL1000 : Flexible Mail Box Options (Call Routing mailbox can be assigned , giving full flexibility)

Easy to Install and Maintain


Installing the SL1000

▐ Engineer’s Tool - PCPro● System Installation: Quick● System Maintenance: Quicker

▐ Easy to Install: ● SL1000 PCPro has new Graphical, Drag and Drop PCPro

• Easy to understand the configuration (Graphical)• Complex configuration shown in a simple User Interface• Quick to setup the system configuration• Quick to make maintenance changes

● Expansion boards require minimal setup● RJ45 panels available for simple cabling


▐ The SL1000 Main Chassis has an Ethernet port built in● PCPro: see demo● WebPro: Access via Web Browser

▐ The SL1000 also has conventional terminal programming● Any terminal can access the system configuration

System Management

WebPro PCPro


System Management - PCPro

▐ Night mode switching based on Microsoft® style calendar / schedule

▐ Drag and drop extensions to groups


System Management - PCPro

▐ Drag and drop extensions to groups

• Installer can see all extensions on the system

• See all active groups on the system

• Create a new group • Add/move/remove

extensions within groups• Reduce configuration

errors

Select the extensions from

the pane

Drop them into the group pane


New Wizards, Quicker installation

▐ PCPro Demo: Add extensions to an Incoming Ring Group (IRG)

▐ PCPro Demo: Night Service

Extn to IRG.wmv

Night service.wmv

Training


Training on SL1000

▐ If you are SV8100 trained already, then a 1-2 hour Webinar session is all that’s required

▐ If you are XN120 trained, a concise one day training course at the Academy at NEC Ruddington (covering all aspects, including SL1000 Basic, Voicemail, etc)

▐ If you are new to NEC, then a 2 Day Course at NEC Ruddington covering all aspects of the SL1000 is required

1-2 Hour

1 Day

Roadmap for the SL1000


Roadmap

▐ Items provided with the R2 Release:● Display Languages via external file● User Interface: Navigation Key operation enhancement● Mobile Extension: Android Application


Roadmap: Display Languages

▐ Display Languages● From R1 the following Languages will be supported

▐ More Languages required

▐ New method of adding Languages● XLS based file loaded via the integral memory when the system

boots● XLS file translated locally, instant feedback on how it looks● Speed up the time to add new language● Translations /corrections made at any time

Display Language 1st / 2nd Release

Russian 2nd

Catalan 2nd

Others……. 2nd

Display Language 1st / 2nd Release

German 1st

Spanish 1st

French 1st

Italian 1st

Dutch 1st

Romanian 1st

Turkish 1st

Polish 1st

Norwegian 1st

Danish 1st

Portuguese 1st


Roadmap: User Interface: Navigation Key

▐ User Interface: Navigation Key operation enhancement● Enhancements from R2: Examples

• Extension Features from Idle• Set DND, Set Headset Operation, Make Paging Call, etc.• Example: Call forward can be set without the need to know

the service code or target extension number


Roadmap: Mobile Extension Application

▐ Mobile Extension Feature is very powerful● Real power is not accessible with conventional GSM interface● Smart Phone App’s allow for improved interface

• Simplify call setup and feature access• No need to remember service codes• No user guide required

Make a call via SL1000

Make a call via mobile network

Dialing from key pad or select a contact

FunctionList

One touch access to features and extensions


SL1000 - Summary

MyCalls

Desktop Suite - Softphone

PCPro

Hybrid ports,built in LAN port

High quality terminal

New PackagingIP Terminal

Licenses

InMail Voicemail

Documents

SL1000 Channel Introduction 1.1-REVISED