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© 2011, National Association of Health Underwriters • www.nahu.org
• What Is Succession Planning?• Why Is It Important?• How Does It Happen?• What If It Doesn’t Happen?
Presentation Overview
© 2011, National Association of Health Underwriters • www.nahu.org
• Succession: A Definition– a number of persons or things following one
another in order or sequence.
• Success: Is It Related to Succession?– the favorable or prosperous termination of
attempts or endeavors; the accomplishment of one's goals.
– a performance or achievement that is marked by success
• Succeed: Is It The Result of Succession?– to thrive, prosper, grow, or the like
What Is Succession Planning?
© 2011, National Association of Health Underwriters • www.nahu.org
Success
in
Planning
What Is Succession Planning?
© 2011, National Association of Health Underwriters • www.nahu.org
Members
Chapter Leaders
National Committees
Board of Trustees
NAHU Staff
Success and AHU Chapter Structure
Why NAHU Is Set Up Like It Is:
© 2011, National Association of Health Underwriters • www.nahu.org
• Members• Committees• Elected Officers
– Secretary– Treasurer– Vice President– President-Elect– President– Immediate Past President
Chapter Structure
© 2011, National Association of Health Underwriters • www.nahu.org
• Leaders Need to Develop Leaders and Manage Succession– “I can go on vacation for two weeks and no
one calls me with questions”– Develop members into leaders– Empower members to succeed– Prepare the chapter to run in your absence– Prepare for no “leadership vacuum”– Develop others’ leadership skills– Ensure smooth succession transitions
Leadership and Succession
© 2011, National Association of Health Underwriters • www.nahu.org
• Role of the Mentor– Empower others to lead based on their:
• Skills• Experiences• Abilities• Passion
Identifying and Developing Emerging Leaders
© 2011, National Association of Health Underwriters • www.nahu.org
• Four Stages of Emerging Leader Development
– Exploratory• Invite “Beginners Mind”• Mine Fresh Concepts
– Foundational• Emphasize skills/knowledge as basis for higher level
– Guided Autonomy• Encourage decisiveness• Task with frontline responsibilities• Walk through decision-making process
– Autonomy• Make yourself available as a resource
Identifying and Developing Emerging Leaders
© 2011, National Association of Health Underwriters • www.nahu.org
Effective Leadership Development
Through P.O.D.E.
• What Is P. O. D. E.?• The Principles Behind P. O. D. E.• How P. O. D. E. Works
© 2011, National Association of Health Underwriters • www.nahu.org
What Is P.O.D.E.?
• Plan
• Organize
• Delegate
• Execute
© 2011, National Association of Health Underwriters • www.nahu.org
The Principles Behind P.O.D.E.
• Effective Time Management• Productive Team-Building• Efficient Operation• Repeatable Habit of Success
© 2011, National Association of Health Underwriters • www.nahu.org
Plan
• Set Objective• Outline Steps• Define Resources• Determine Timeframe• Begin Project
© 2011, National Association of Health Underwriters • www.nahu.org
Organize
• Pick Team• Confirm Commitment• Define Responsibilities• Set Budget• Obtain Resources
© 2011, National Association of Health Underwriters • www.nahu.org
Delegate
• Assign Tasks• Schedule Follow-Ups• Determine Adjustments to Plan• Manage Process
© 2011, National Association of Health Underwriters • www.nahu.org
Execute
• Manage Team Performance• Monitor Progress• Reinforce Positive Performance• Fulfill Objective
© 2011, National Association of Health Underwriters • www.nahu.org
• Bad Consequences• Shallow Bench– Empty Positions– “Empty” Seats– Bad Morale– Leadership Burnout– “Death Spiral”
• Don’t Let This Happen To You!
If Succession Doesn’t Succeed
© 2011, National Association of Health Underwriters • www.nahu.org
• The Seven P’s
Prior Proper Planning Prevents……
Particularly* Poor Performance
* Substitute another “P” word here
Remember…