Swedbank OpEx akadēmijas Lean prasmju attīstības pieeja

BEA biedru pilnsapulceRīga, 29.marts, 2017

SagatavojaAnsis Cucurs, Operational Excellence Division

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Saturs

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1. OpEx profils un pakalpojumi.

2. OpEx Akadēmijas saturs un uzbūve.

3. Mācību programmu veidošana un uzturēšana.

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The services Operational Excellence provides

are linked to the team profile

LEAN SKILLS PROJECT

MANAGEMENT SKILLS

CONSULTANCY SKILLS TRAINING SKILLS

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OpEx service pack has been developed based on customer needs

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SERVICE

Consulting

Mentoring

TrainingS

Leading the project

• Neutral cross – area view provided

• Activities and information flow

organized in a structured way

• Process awareness and

improvement capabilities increased

in the organization

• Project management skills are

built-up in the organization

LE

AN

AN

DP

RO

CE

SS

IMP

RO

VE

ME

NT

SP

RO

JE

CT

MA

NA

GE

ME

NT

Trainings

Consulting

(1 – 16 H)

Quick diagnostics

(1,5 – 4 M)

As-Is analyses (3- 6 M)

To- Be design (3- 6 M)

RESULT

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• OpEx Academy training platform is dedicated to introduce Swedbank employees who deals with process improvements with Lean methodology

through classroom trainings and e-learning.

• Trainings are divided in two modules in order to address different learning needs starting from simple Lean awareness and ending with gaining

practical knowledge and skills on process improvement.

• The target audience of these trainings are specialists, project mangers and unit managers who are involved in product and process development

and maintenance.

Module 1: The purpose of this module is to develop basic

understanding about Lean methodology, its origins and applicability in

process improvement.

Module 2: The purpose of this module is to develop practical skills

and knowledge for employees who need to manage or participate in

process improvement projects.

OpEx Academy trainings are strengthening employees Lean knowledge and skills

Module 2 trainings:

• Process improvements by

Lean,1 Day, classroom

• Process initial diagnostics,

1 Day, classroom

PRACTICE

Module 1 trainings:

• The essence of efficiency

improvement, e-training.

• Lean awareness for

employees, 2h, classroom,

• Lean awareness for

managers, 6h, classroom,

AWARENESS

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Training content tree

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Mācībās izmantojam spēles

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Restorāns «Vienmēr saki ‘Paldies!’» Lidmašīnas Lego

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Mācību programmu izstrādei un uzturēšanai nepieciešami gan resursi, gan kompetence

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Zināšanas

Attieksme Prasmes

4. KO DARĪT? 1. KĀPĒC?

2. KO?3. KĀ?

Jēga

TeorijaTreniņš

Pielietojums

Mācību programmu izstrādē par pamatu ņemam

uzņēmuma mērķus un darbinieku mācību vajadzības

Veidojot mācību saturu un izstrādājot materiālus,

ievērojam pieaugušo izglītības principus un mācīšanās

stilu (D.Colb).

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OpEx Team

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Titles OpEx team Located in

OpEx experts

in Estonia

Brita Pitk

Aliise Allik

OpEx experts

in Latvia

Vita Grosvalde-Lāce

Ansis Cucurs

OpEx experts

in Lithuania

Rasa Venclovė

Marius Paravinskas

Head of Division Signe Reuta

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