194
การเป็นกลุ่มธุรกิจที่ให้บริการทางการเงินครบวงจร มุ่งเน้นการสร้างสรรค์ความเป็นเลิศทางด้านการ บริการและการพัฒนาผลิตภัณฑ์ เพื่อที่จะสามารถตอบสนองทุกความต้องการทางการเงินของกลุ่มลูกค้า เป้าหมาย ภายใต้ความร่วมมือและความเป็นอันหนึ่งอันเดียวกันของทุกหน่วยงาน 1. เรามีความมุ่งมั่นที่จะเติบโตโดยการเพิ่มขนาดของสินเชื่อธุรกิจ และกระจายการขยายธุรกิจ สินเชื่อประเภทอื่น ๆ เพิ่มมากขึ้น We intend to grow by doubling the size of Corporate Loan Portfolio while diversifying overall assets. 2. เรามีความมุ่งมั่นที่จะเติบโตโดยการรักษาความเป็นผู้นำในธุรกิจเช่าซื้อ We intend to grow by maintaining hire purchase market leader. 3. เรามีความมุ่งมั่นที่จะเติบโตโดยการเพิ่มรายได้ค่าธรรมเนียมให้มีสัดส่วนเทียบเท่ากับ ค่าเฉลี่ยอุตสาหกรรมธนาคารพาณิชย์ We intend to grow by increasing fee-based income proportion. 4. เรามีความมุ่งมั่นที่จะเติบโตโดยการเพิ่มประสิทธิภาพทางด้านการให้บริการและ งานสนับสนุน เพื่อเพิ่มศักยภาพในการทำงานของพนักงานให้สามารถบริการลูกค้าได้อย่าง มีประสิทธิผลสูงสุด We intend to grow by increasing services and supports productivity. ความมุ่งมั่นทางกลยุทธ์ 4 ประการ ในการดำเนินธุรกิจปี 2553 วิสัยทัศน์กลุ่มธนชาต

TCAP: รายงานประจำปี 2552

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  • 1.

    We intend to grow by doubling the size of Corporate Loan Portfolio while diversifying

    overall assets.

    2.

    We intend to grow by maintaining hire purchase market leader.

    3.

    We intend to grow by increasing fee-based income proportion.

    4.

    We intend to grow by increasing services and supports productivity.

    4 2553

  • 2 2552

    ()

    3 2552

    ()

    31

    350,000

    300,000

    250,000

    200,000

    150,000

    100,000

    50,000

    0 2552

    3.50

    3.00

    2.50

    2.00

    1.50

    1.00

    0.50

    0.00 2552 2551 2550 2549 2548 2551 2550 2549 2548

    3.44

    3.15

    2.82

    2.74

    3.44

    2552 2551 2550 2549 2548

    ()

    22,112 21,413 18,799 16,951 10,935 6,892 9,506 9,707 10,042 4,421 15,220 11,907 9,092 6,909 6,514 22,310 11,907 10,646 7,643 5,144(1) 37,530 23,814 19,738 14,552 11,658 24,517 15,878 12,813 11,043 7,842 ()(2) 2,849 3,594 2,051 924 (293)(3) 5,109 2,768 2,818 1,468 3,104

    ()(3) 3.99 2.08 2.11 1.10 2.33 (ROAA) () 1.20 0.77 0.93 0.57 1.50 (ROAE) () 17.05 10.49 11.55 6.49 14.31(4) (Interest spread) () 3.44 3.15 2.82 2.74 3.44(5) 65.33 66.68 64.92 75.89 67.27 (Cost to income ratio) ()(6) 47.94 55.90 54.67 71.25 62.87 (Cost to income ratio net insurance premium income) ()

    289,804 279,450 239,237 209,288 162,722 459,965 394,090 321,256 286,229 228,119 340,799 316,382 254,014 216,987 149,626 412,558 361,729 288,994 262,798 204,733(3) 33,323 26,592 26,208 22,565 22,639

    ()

    (1) = + (2) (3) (4) = -

    = /

    (

    289,8

    04 34

    0,799

    279,4

    50

    316,3

    82

    239,2

    37

    254,0

    14

    209,2

    88

    216,9

    87

    162,7

    22

    149,6

    26

    () ()

    ()()

    )

    = /

    (

    )(5) = /

    31

    2552 2551 2550 2549 2548

    () 85.04 88.33 94.18 96.45 108.75 (NPL-Gross) () 4.16 4.39 4.69 5.16 6.20 (NPL-Net) () 1.12 1.42 1.79 2.48 4.39 () 86.63 81.10 75.03 65.00 68.97 () 107.36 106.81 112.84 122.47 144.31 () 12,046 12,265 11,218 10,800 10,087

    1 () 14.01 12.39 12.98 12.20 11.86 () 18.00 13.93 13.32 12.43 12.75 () 261,467 240,353 211,178 182,248 171,575

    (7) () - 23.90 18.20 18.80 17.90 16.20- 6.80 4.84 10.60 11.50 11.90- 22.10 7.05 14.60 14.00 13.40 (Market capitalization) () 29,462 9,399 19,464 18,664 17,864

    - 1,280 1,333 1,333 1,333 1,333- 1,278 1,317 1,333 1,333 1,333 () 26.08 20.19 19.66 16.93 16.98(8) () 0.35 0.90 0.90 0.80 0.80

    9,464 9,638 7,181 6,988 5,529

    ( Basel I)

    ()

    6,000

    5,000

    4,000

    3,000

    2,000

    1,000

    0 2552 2551 2550 2549 2548

    5,109

    ()

    ()

    2,768

    2,818

    1,468

    3,104

    2.0

    1.8

    1.6

    1.4

    1.2

    1.0

    0.8

    0.6

    0.4

    0.2

    0.0

    20

    15

    10

    5

    0

    (ROAA) (ROAE)

    ()

    (ROAA)

    (ROAE)

    ROAA ()

    ROAE ()

    2552

    17.05

    1.2

    0

    2551

    10.49

    0.7

    7

    2550

    11.55

    0.9

    3

    2549

    6.49

    0.57

    2548

    14.31

    1.5

    0

    (6)

    = ( - )/

    ( - )(7) /-(8) 2552

  • 12 2552

    ()

    13 2552

    ()

    ()

    1 7.1 2 3 9 2552 5 4 5.8 2552 2.3

    2552 416,526,737

    48.99

    2,135

    2552 5,109

    3

    48.99 47.58

    ()

    5

    2552 2 1) 2551 2)

    9

  • 14 2552

    ()

    15 2552

    ()

    (Customer

    Centric)

    2552

    9

    1.

    2.

    1

    3.

    4.

    5. Cross-selling

    6.

    7.

    8.

    Best-in-class

    9.

    2550

    24.98 48.99 2552

    2552 5,109

    2,341 84.57

    27.82

    3.99 2551 4.91

    3.44 3.15

    ()

    GATHERINGMOMENTUM

    87.37

    47.94 55.90

    2553

    4

    1.

    2.

    3.

    4.

    2552

    E-learning

    (Hub CSR)

    ..

    2552

    11 2553

    5

    2

    ()

  • 20 2552

    ()

    1

    2551

    (-1) 0

    2552 (-0.5)-(0.5)

    7.1 3

    4

    5 2551 9

    2 3

    25521.16

    2.50 1.25

    2555

    7

    1.4

    8 GDP 56

    2555

    2 3 9 2552 5.0 9.8

    5.2

    4

    15.4 17.8

    2552 2553*

    * . 2..2553

  • 21 2552

    ()

    54.8

    70.1

    2.4 878,900

    1.1

    410,500

    45.2

    57 40.8

    2

    26.5

    17.3

    2553

    43

    81

    4

    5.8

    2552 2.3

    -0.9

    2552

    0.78.5

    3.0

    9.3 2551

    4

    6.8 4.7 3

    1.35

    3 1.32

    42552

    12

    0.70 MLR

    5.86

    (NPLs) 4 2.66

    2552 82.9

    2552

    4

    734.5

    1

    1.3 2551

    2552

    2553

    2553

    3.5-4.5

  • 22 2552

    ()

    HumanRecession

    (Rebalancing

    globalgrowth)

    .

    35.36/

    . 33.31 / . 2552

    2553

    75-

    85

    2553

    2.5-3.5

    NewNormal

    2553

  • 23 2552

    ()

    22,112 21,413 699 3.26

    6,892 9,506 (2,614) (27.50)

    15,220 11,907 3,313 27.82 22,310 11,907 10,403 87.37

    24,517 15,878 8,639 54.41

    13,013 7,936 5,077 63.97

    (2,796) (3,580) 784 (21.90)

    (53) (14) (39) 278.57

    10,164 4,342 5,822 134.09

    (2,989) (1,000) (1,989) 198.90

    - (2,066) (574) (1,492) 259.93

    5,109 2,768 2,341 84.57

    2552 2551 ()

    (:)

    () 2552 5,109 2,34184.57

    27.82

    (LoanSpread)3.992551 4.91

    (Interest Spread) 3.44

    3.15

    87.37

    47.9455.90

    (Basic Earning per Share)

    2552 3.99 2.08 (ROAE)255217.05 (ROAA) 2552 1.20

  • 24 2552

    ()

    4,146 3,793 353 9.31

    1,064 1,570 (506) (32.23)

    15,241 14,736 505 3.43

    1,661 1,314 347 26.41

    22,112 21,413 699 3.26

    4,863 6,999 (2,136) (30.52)

    120 184 (64) (34.78)

    1,107 1,675 (568) (33.91)

    802 648 154 23.77

    6,892 9,506 (2,614) (27.50)

    15,220 11,907 3,313 27.82

    (Yield)(1) 5.34 6.25(CostofFund)(2) 1.90 3.10

    (InterestSpread) 3.44 3.15

    (Interest Spread)

    2552 2551

    2552

    ()

    2551

    (:)

    (:)

    2552

    15,220 3,313 27.82

    2551

    22,112 699 3.26

    6,8922,614

    27.50

    (Cost of

    Fund) 1.90

    3.10 2551

    (Interest Spread)

    3.153.44

    (1) =/(+ ++) (2) =/(++)

  • 25 2552

    ()

    2552

    22,310 10,403 87.37

    / 7,125 97.07

    2,805

    2552

    9,77760.57

    885 756 129 17.06

    () 2,722 (302) 3,024 1,001.32

    257 335 (78) (23.28)

    2,189 2,241 (52) (2.32)

    / 148 223 (75) (33.63)

    / 312 249 63 25.30

    / 326 241 85 35.27

    / 14,465 7,340 7,125 97.07

    1,006 824 182 22.09

    22,310 11,907 10,403 87.37

    4,435 3,660 775 21.17

    1,779 1,516 263 17.35

    234 222 12 5.41

    790 273 517 189.38

    42 41 1 2.44

    / 1,072 823 249 30.26

    / 12,533 5,818 6,715 115.42

    3,632 3,525 107 3.04

    24,517 15,878 8,639 54.41

    2552

    2552

    2551

    2551

    ()

    ()

    (:)

    (:)

    2552

    24,517 8,639

    54.41

    / 115.42

    21.1717.35

    31 2552 256 213

    47.94 55.90

    255211,98419.13

  • 26 2552

    ()

    3,665 4,018 (353) (8.79)

    - 64,867 65,790 (923) (1.40)

    - 97,113 39,385 57,728 146.57

    290,115 279,774 10,341 3.70

    (10,534) (10,008) (526) 5.26

    14,739 15,131 (392) 2.59

    459,965 394,090 65,875 16.72

    340,799 316,382 24,417 7.72

    - 20,939 7,293 13,646 187.11

    22,377 18,811 3,566 18.96

    28,443 19,243 9,200 47.81

    412,558 361,729 50,829 14.05

    33,710 26,702 7,008 26.25

    (387) (110) (277) 251.82

    33,323 26,592 6,731 25.31

    14,084 5,769 8,315 144.13

    47,407 32,361 15,046 46.49

    459,965 394,090 65,875 16.72

    2552 2551 ()

    31

    (:)

    2552

    2,796

    78421.90

    31

    2552 459,965

    65,87516.722551

    412,558 50,829 14.05312552

    -

    31 2552

    - 64,867 2551 923 1.40

    -

    31 2552 -

    97,113 2551 57,728 146.57

  • 27 2552

    ()

    31 2552

    290,115

    255110,3413.70

    31 2552

    87,096 89.69 32,257 81.90

    917 0.95 607 1.54

    45,417 46.77 4,987 12.66

    19,534 20.11 15,914 40.40

    759 0.78 - -

    8,609 8.87 5,009 12.72

    1,407 1.45 893 2.27

    6,003 6.18 - -

    4,450 4.58 4,847 12.31

    10,017 10.31 7,128 18.10

    6 0.01 - -

    5,907 6.08 2,868 7.28

    2,403 2.47 2,856 7.25

    1,701 1.75 1,404 3.57

    - 97,113 100.00 39,385 100.00

    31 2551 31 2552

    (:)

    211,5642551

    264 ()

    1. 16,772 5.78 13,404 4.79

    2. 16,289 5.62 15,596 5.58

    3. 16,184 5.58 13,829 4.94

    4.

    4.1 211,564 72.92 211,828 75.71

    4.2 7,241 2.50 7,724 2.76

    5. 22,265 7.67 17,602 6.29

    290,315 100.07 279,983 100.07 (200) (0.07) (209) (0.07)

    290,115 100.00 279,774 100.00

    31 2552 31 2551

    (:)

  • 28 2552

    ()

    (NPLs) 12,046 12,265

    () 4.16 4.39

    (NPL-net) 3,148 3,836

    () 1.12 1.42

    10,436 9,947

    () 86.63 81.10

    31 2552 31 2551

    (:)

    31 2552 1

    250,770 1 30,135

    9,410

    (

    )(

    )

    307,188 91.21 274,523 88.19 909 9.30 912 9.92 17,970 5.33 25,107 8.07 190 1.94 185 2.01 1,713 0.51 2,024 0.65 1,237 12.65 1,466 15.95 2,180 0.65 1,719 0.55 1,345 13.76 1,230 13.39 7,737 2.30 7,897 2.54 5,709 58.39 5,127 55.79

    336,788 100.00 311,270 100.00 9,390 96.04 8,920 97.06

    387 3.96 270 2.94

    9,777 100.00 9,190 100.00

    31 2552

    31 2551

    31 2552

    31 2551

    /

    (:)

    - -

    NPL-net:

    (NPLs)

    31255212,0462551

    219 1.79 4.16 4.39 NPL-net NPL-net 31 2552 3,148 1.12

  • 29 2552

    ()

    31 2552 10,436

    489 4.92

    86.63

    107.36

    31 2552 852,146

    11,008 7,135

    2,579

    2552

    10,940

    4,077

    -

    31 2552 7,355

    1.60

    831

    11.30

    2552 716 243

    113360

    2552 3,665

    () 692 1,073 19,225

    7,781 3,860

    () 13,647

    795

    181

    43,819

    52,548

    7,740

    1,691/

    716

    28,758 203,520 2,014

    1,165277

    235,310 981

    231

    2552

    412,558 47,407

    89.69 10.31

    8.70 8.70 64.44 -

    5.0823.59

    31

    2552412,5582551

    50,829 14.05

    31

    2552 340,799 24,417

    7.72

    22,377 3,56618.96

  • 30 2552

    ()

    265,871 64.44 269,730 74.57

    - 20,939 5.08 7,293 2.02

    74,928 18.16 46,652 12.89

    22,377 5.43 18,811 5.20

    28,443 6.89 19,243 5.32

    412,558 100.00 361,729 100.00

    31 2551 31 2552

    (:)

    31 2552 47,407 15,046 46.49 32,361 2551

    13,785 3,4432551

    5,1091,213

    2,1593,4782551

    776

    3662551

    2552

    39.03 277 7.10

    3

    8,315 2551

    49.00

    31 2552 101,285

    5.78

    48,408

    29,610

    12,722

    4,861 3061,010

    87 4,281

    ()

    4,056 1,870

    50.92 3,547 1,304

    () 50.92 274 97

    38.19 111 123

    50.92 225 63

    50.92 120 350

    100.00 395 253

    83.44 115 130

    2552 2551

    /

    ()

    (:)

  • 31 2552

    ()

    ()

    31 2552

    312551

    31

    2552413,8782551

    45,66312.40

    38,057

    8,265

    64,643

    38,057143.14

    275,108 2551

    8,2653.10

    15,797

    7,976

    9,730

    312552

    387,523 2551

    40,579 11.70

    266,727

    4,1051.52

    1 83.02

    99.48

    22,165255114,496 189.03

    9,3005,196

    90,936

    75,936

    15,000

    28,008 58.44

    640

    4.46 23 2552 7,000

    2

    2,000 10 1-3 5.25 4-7

    5.758-106.50

    5,000

    1. 3,50010

    1-55.256-105.5

    2. 1,50015

    1-5 5.25 6-10 6.0 11-156.5

    312552

    26,355 5,085

    23.91 2551

    2552

    2,000

    2 2552

    2551 0.56

    971

    16.31255114.702552

    87,095

    2551 92,609 2552

    89

  • 32 2552

    ()

    20

    25522

    1.

    312552

    275,108 8,2653.10

    2552

    //

    10,810

    2142551

    2. .

    31 2552 (

    ).335,145

    23,164 7.42

    31 2552 7,504

    214

    7,718 1,353

    2.30

    3. (Non-performing

    Loans)

    31 2552 8,3591,192

    (NPL Ratio) 2.49

    (NPL-net) 1,952 NPL-net

    0.59

    7,718 92.34

    4.

    2552 59,876

    71.89

    17.02 ()

    2552 60,161 2551 22,104172.17

    31 2552

    38,557

    123,6452

    14,925

    Basel II 14.10

    2551 11.18 .

    8.50

    1 23,645 8.65 20,261 8.02

    38,557 14.10 28,247 11.18

    31 2551 31 2552

  • 33 2552

    ()

    2552 3,547

    2,243

    171.97

    718

    3.7 4.69

    27.81

    (Cost to income ratio)60.81

    53.81

    1.

    198,344 206,320 4.02 2551

    35,11350,910

    44.99

    2.

    (Cost of Fund)

    2.013.21

    3.

    2552

    (Non-

    interest Income Ratio) 16.60

    (Cost to Income Ratio)

    53.8156.38

    2552

    20,9341,037

    5.21

    6,791

    2,63727.97

    2552 2,830 718

    20.22

    2552

    2,815 613 27.81

    2552 9,125 1,420

    18.44

    683

    259

    250

    () (). 31 2552

    273.56

    176.64 182.26

    15119.18

    .

    84.70

  • 34 2552

    ()

    .

    . 148.09

    ...7

    . 31 2552

    111.16

    12.16 9.86

    (2551) 2551

    1.44

    2552

    312552161.84

    1.100.69

    2552

    2.070.48

    25516.362.24

    31 2552

    (.) 120.38

    229.92

    402.06

    (.)150

    31 2552

    225.00 162.23

    258.45

    308.00 .150

    . 31 2552 395 14256.13

    506297

    142.11 136

    69 33.66 1002

    .

    31 2552 115 224

    1432 10.8512.50

    96 113

    152552. 300.30 5.25

    THANACHART CSR

  • 35 2552

    ()

    25)

    5.

    6.

    2

    7.

    8. .

    9. .

    10.

    )

    1.

    2.

    3.

    4.

    ()

    1)

    2)

    ()

    )

    1. ()

    (HoldingCompany)

    2. ()

    .

    3. () .

    (Full License)

    -1

    4.

    .(

    75) (

  • 36 2552

    ()

    312552

    ()

    ()

    01

    ()

    ()

    100%

    75%

    100%

    100%

    100%

    100% 100%

    100%

    100%

    100%

    100%

    100%

    83.44%50.92%

    48.99%

    100%

  • 37 2552

    ()

    ( 50

    )

    3-5

    (Check&Balance)

    (Compliance)

    .

  • 38 2552

    ()

    ...... 6.01..

    () 337 0.90 1,057 4.44 2,378 12.05

    () 20,280 54.04 18,986 79.73 15,360 77.82

    () 104 0.28 110 0.46 72 0.36

    271 0.72 145 0.61 210 1.06

    17 0.04 17 0.07 63 0.32

    2 0.01 7 0.03 6 0.03

    60 0.16 65 0.27 55 0.28

    377 1.00 285 1.20 160 0.81

    356 0.95 466 1.96 421 2.13

    271 0.72 253 1.06 20 0.10

    - - 1 - 1 0.01

    37 0.10 21 0.09 53 0.27

    22,112 58.92 21,413 89.92 18,799 95.24

    () 414 1.11 391 1.65 573 2.90

    () 6,477 17.26 9,109 38.25 9,125 46.23

    () 1 - 3 0.01 1 0.01

    - - 3 0.01 8 0.04

    6,892 18.37 9,506 39.92 9,707 49.18

    15,220 40.55 11,907 50.00 9,092 46.06

    () 3,625 9.66 1,044 4.38 1,688 8.55

    () 2,220 5.92 1,649 6.93 1,506 7.63

    () 1,011 2.69 777 3.26 760 3.85

    281 0.75 319 1.34 471 2.39

    217 0.58 227 0.95 241 1.22

    436 1.16 435 1.83 368 1.87

    2,670 7.11 2,501 10.50 2,081 10.54

    11,637 31.01 4,682 19.66 3,313 16.79

    96 0.26 65 0.27 86 0.44

    37 0.10 49 0.21 4 0.02

    57 0.15 94 0.40 66 0.33

    23 0.06 65 0.27 62 0.31

    22,310 59.45 11,907 50.00 10,646 53.94

    37,530 100.00 23,814 100.00 19,738 100.00

    (:)

    31 2552 31 2551 31 2550

    312550-2552

  • 39 2552

    ()

    2552

    (Strategic Direction) (Fully Integrated Financial Services Group)

    3 (Universal

    Banking)

    (CustomerCentric)

    (Synergy)

    3

    3-5

    (OrganicGrowth)

    (Growth Structure)

    (Interest Income)

    (Fee-based Income) Cross-selling

    2552 (Strategic

    Intents)9

    1.

    (Weintendtomeetallstrategicfinancialtargets.)

    2.

    1 (We intend tomaintain

    marketleaderinHirePurchasebusiness.)

    3.

    (We intend to increase in customer

    accessibility.)

    4.

    (Weintendtodiversifybusinessloanportfolios.)

    5. Cross-selling

    (We intend to have a drastic

    improvementinCross-selling.)

    6.

    (We intend to

    growbyincreasingfee-basedincomeproportion.)

    7.

    (Weintendtoenhanceour

    productivityandcosteffectiveness.)

    8.

    Best-in-Class(WeintendtoachieveBest-

    in-Classincustomerservicing.)

    9.

    (Weintendtobuild-upourbrandstrengthening.)

    (Strategic Intents)

    CEOs Six-point Agenda

  • 40 2552

    ()

    ... .

    31 2552

    256 ()

    (ATM) () 401

    (CDM) 3 91 76 15

    4

    1

    2

    4

    (Saving Deposit)

    (FixedDeposit)

    (Current Deposit) (ForeignCurrency Deposit)

    1.

    Home 4 You

    TBANK Home Plus

    Scholar Loan

    /

    2552

    2 Ultra Savings

    Premium Current

    Cross-selling

    Up-selling (Customer Segmentation)

    Prestige Banking

    Service

    Retail Banking

    4

  • 41 2552

    ()

    2.

    /

    3.

    (Corporate Finance)3

    1,000

    300

    50

    200

    25

    300

    50

    200

    25

    (Credit Scoring)

    ()

    (Target

    Sector) SupplyChain

    Cross-selling

  • 42 2552

    ()

    4.

    Sale

    and Lease Back

    NGV

    .

    (NGV)

    5.

    (ImportL/C) (Trust

    Receipt)(Packing Credit)

    (Export Bill Negotiation)

    (StandbyL/C)

    (LetterofGuarantee)

    (Market Penetration Strategy)

    () (Cross-selling)

    SMEs

    ()

  • 43 2552

    ()

    (FundTransfer)

    (ATS)

    (BAHTNET)

    (SMART) (Bill Payment)

    1.

    Travelers Cheques

    /

    (FCD)

    2.

    Cross-selling Up-selling

    2552

    4

    3

  • 44 2552

    ()

    2552

    2552

    ...

    .. 2551 . (Basel II Pillar 2)

    2552

    (Private Repo)

    8

    8

    (Insourcing)

    3.

    (Custodian) (Trustee, FundSupervisor) (BondholdersRepresentative) .

    ...

    (BondholdersRepresentative) 2548

    2551

    (Custodian) (Trustee, FundSupervisor)

    (Cost

    Leadership)

  • 45 2552

    ()

    2552

    32 17 15

    7,121,319

    6,654,901

    93.45

    466,4186.55

    2552

    0.08

    7,807,233

    6,964,834 89.21

    842,395

    10.79

    (CSR)

    . .

    132553 1.25

    2552 4 2552 1 0.65-1.60

    425526.44-

    7.13 5.53-5.79

    2552

    432,9705.20

    7

    5.09

    341,496 7

    283,571

    4.75

    7

    2553

    2553

    2553

    2-4

    2553

    (ElectronicBanking)

    (Fee-based Income)

    Internet Banking, Cash

    Management Mobile Banking

    (StrategicAlliances)

  • 46 2552

    ()

    Cross-sellingBancassurance

    2553

    280,000

    1.43

    (Small andMediumEnterprise Loan) (ConsumerLending)

    2553

    (Corporate Loan) 2553

    25532554

    2555

    .

    (Full License)

    -1

    .

    .

    2

    31 2552 . 25

    1.

    .

    2.

    3. (SBL)

    4.

    5.

    .

    6.

    7. 3

    (Employee

    StockOptionProgram:ESOP)

    1. 2552 2551

    (Market

    Capitalization)

    4 2551

  • 47 2552

    ()

    2552

    25515

    2552

    17 (SET 6

    mai 11) 5 2552

    734.54 2551 449.96 5 2548

    18,226 .378,274 4.27 7

    35 .

    2548

    2. 41

    36 2552

    5

    Gold Futures (TFEX)

    2552 1,334,318

    5,5893.08

    12,771

    44 2551 8,837

    21

    SET50 Index Futures 84

    30255228,281

    29,647 86.52551GoldFutures

    2552 Single Stock

    Futures 11

    GoldFutures1,397

    10

    SingleStock Futures

    6003

    3.

    Private Bank

    4.

    . (Retail

    Mutual Funds)

    .

    ...

    2552

    20

    1,528,058.14(

    ) 2551

    25.402552605

    590,754.83

  • 48 2552

    ()

    1 375

    440,787.34

    74.612552

    30 2552 .

    (Retail

    Mutual Funds) 78

    74,713.96 2.79

    5 20 4.89

    16,760.97 79.25

    . 30 2552 23 8,256.46

    6,741.64

    445.05

    .22

    4,511.76 504.6612.59

    2

    2552

    2551

    (Telemarketing)

    95

    5

    5

    30

    2553 ()

    0.25-1.00

  • 49 2552

    ()

    5.6 115,040.11

    2

    Multi-distributionChannel

    (Bancassurance)

    2552

    Bancassurance

    2552 16-18 2553 15-20

    2552

    11 2552

    4.71 8 13.27 2

    2553 15-20

    Bancassurance

    ..

    . .

    .

    ().

  • 50 2552

    ()

    Package Value-added

    (Cross-selling)

    255219,346

    2

    1. 2552 266,727 270,8322551

    2. 90,936

    75,936

    15,000

    2552

    1. (

    )

    2552 2,168

    3,6452551

    2. ( )

    7

    5 2550

    2552 634824

    2551

    3. (

    )

    2552

    79

    4.

    ()

    255210

    2,889 1.02 2552

    .

  • 51 2552

    ()

    (Enterprise-WideRisk)

    2552

    1

    2

    2553

    ()

    BehaviorScoring

    (RiskProfile)

    (ICAAP) Basel II: Pillar 2 .

  • 52 2552

    ()

    (Check andBalance)

    (Middle Office) (Risk Control Department) (Back Office) (FrontOffice)

    41)

    2) (Model) 3) 4)

    1. (CreditRisk)

    (Market Instrument)

    .

    312552

    ()

  • 53 2552

    ()

    .

    1.1

    Portfolio

    31

    2552

    72.87

    2548

    1.2

    31 2552 31 2551

    2,638 0.91 1,187 0.42

    16,772 5.78 13,404 4.79

    16,289 5.61 15,596 5.57

    16,184 5.57 13,829 4.94

    7,241 2.49 7,724 2.76

    1,944 0.67 1,897 0.68

    211,564 72.87 211,828 75.66

    17,683 6.09 14,518 5.19

    290,315 100.00 279,983 100.00

    2552

    2551

    (:)

    THANACHART CSR

    Hub

  • 54 2552

    ()

    312552312551

    12,329 2551

    12,239 2552

    4.22

    4.40 2551

    312552

    100

    39

    (IAS39)

    1,801 14.72 2,158 17.50

    2,549 20.83 2,092 16.97

    7,889 64.46 8,079 65.53

    12,239 100.00 12,329 100.00

    38 0.31 41 0.33

    1,403 11.46 1,312 10.64

    1,447 11.82 1,762 14.29

    519 4.24 569 4.62

    753 6.15 688 5.58

    316 2.58 300 2.43

    5,213 42.59 5,130 41.61

    2,550 20.84 2,527 20.50

    12,239 100.00 12,329 100.00

    2552

    2552

    2551

    2551

    11,630 11,640 (10)

    8,110 7,731 379

    8,291 7,823 468

    (181) (92) (89)

    387 270 117

    2551 2552

    (:)

    (:)

    (:)

  • 55 2552

    ()

    312552

    7,135 2.46

    2,579

    1.3

    .

    1.4

    31 2552

    6,524

    1.42 831 11.30

    87 ()

    1.5

    312552

    5,6841.24

    () 11,008 831

    7,135 4,846

    2,579 1,571

    98 87

    290,315 279,983

    () 2.46 1.73

    2551 2552

    (:)

  • 56 2552

    ()

    2. (MarketRisk)

    3

    2.1 (PriceRisk)

    Value-at-Risk (VaR

    Model)

    Backtesting Bank for International

    Settlement(BIS)

    Stress Test

    312552

    - -

    917 607

    759 -

    6 -

    24,553 4,290

    1,387 469

    336 -

    132 49

    28,090 5,415

    - -

    20,864 697

    7,222 4,540

    5,667 -

    5,775 2,819

    39,528 8,056

    67,618 13,471

    (:)

    2551 2552

  • 57 2552

    ()

    2553

    2.2 (Interest Rate

    Risk)

    (RateSensitiveItems)

    (Net Interest Income)

    (Reprice) (Interest RateGap

    Analysis)

    (Reprice)

    31

    2552

    (:)

    0-3 3-12 1-5 5

    - - - - - 3,665 3,665

    697 58,561 1,475 - - 4,097 64,830

    2,062 9,702 30,878 37,766 9,290 5,861 95,559 - - - - - 429 429 47,784 6,629 15,420 183,668 34,614 1,923 290,038

    50,543 74,892 47,773 221,434 43,904 15,975 454,521

    86,110 60,744 73,994 44,432 - 591 265,871

    8,673 10,054 1,467 305 - 440 20,939 - - - - - 96 96

    - - - - - 1,036 1,036

    - 58,109 16,819 22,377 - - 97,305

    - - - - - 2,112 2,112

    94,783 128,907 92,280 67,114 - 4,275 387,359

  • 58 2552

    ()

    2.3 (Exchange

    RateRisk)

    (ALCO)

    VaR

    31 2552

    3. (LiquidityRisk)

    265,871 69.22 269,730 78.76

    15,737 4.10 7,286 2.13

    5,202 1.35 7 0.00

    68,600 17.86 52,722 15.39

    28,705 7.47 12,741 3.72

    384,115 100.00 342,486 100.00

    1 316,141 82.30 322,261 94.09

    1 67,974 17.70 20,225 5.91

    384,115 100.00 342,486 100.00

    2551

    2551

    2552

    2552

    (:)

    (:)

  • 59 2552

    ()

    312552

    1 1

    3,665 - - - 3,665

    4,773 60,037 20 - 64,830 2,062 34,885 52,907 5,705 95,559

    - 429 - - 429

    15,032 91,676 183,330 - 290,038

    25,532 187,027 236,257 5,705 454,521

    82,110 138,469 45,292 - 265,871

    9,113 11,521 305 - 20,939

    - 96 - - 96

    - 1,036 - - 1,036

    2,112 - - - 2,112

    - 74,928 22,377 - 97,305

    93,335 226,050 67,974 - 387,359

    18 133 155 - 306

    - 87 - - 87

    54 887 69 - 1,010

    5,013 62,885 29,898 2,086 99,882

    5,085 63,992 30,122 2,086 101,285

    4. (OperationalRisk)

    (Check andBalance) (Front Office)

    (Middle Office) (RiskControlDepartment)

    (BackOffice)

    31 2552 384,115

    1

    (:)

  • 60 2552

    ()

    (Outsourcing)

    (BusinessContinuity Plan)

    Basic Indicator Approach BISGrossIncome

    5. (StrategicRisk)

    3

    1

    6.

    .

    2552

  • 61 2552

    ()

    2546

    1

    ()

    www.thanachart.co.th

    (CG&CSRProject)

    Inner Power 2552 3,950

    2552 1.

    1.1

    1.2

    2552292552

  • 62 2552

    ()

    (www.thanachart.co.th)

    21

    CD-ROM19

    37

    1 292551272552

    2 1

    2552

    2

    379

    640

    2552

    .

    14 ( 29 2552 132552)

    THANACHART CSR

  • 63 2552

    ()

    1.3

    ...

    ... 3

    15

    2

    1.4

    . ...

    .

    2.

    /

  • 64 2552

    ()

    (Key

    Performance Indicator: KPI) 2552

    (CEOsSix-point

    Agenda)

    2552

    2552GoTogether

    3AYearofCustomer-Centric CreatingaCultureofCollaboration13 Go Together

    2553 GoTogether GrowTogether

    (www.thanachart.co.th)

    (ThanachartContact

    Center 1770)

    /

  • 65 2552

    ()

    (CorporateSocialResponsibility:CSR)

    3.

    (Management Discussion & Analysis: MD&A) 302546 (InvestorRelations)

    0 2613 6107 0 2217 8199 3027 E-mail address:

    [email protected]

    1. - (56-1) - (AnnualReport)

    -

    2.

    3.

    4. www.thanachart.co.th 5.

    6. (AnalystMeeting) 7. (CompanyVisit/ One-on-OneMeeting)

    8. (RoadShow)

    9.

    2552

    (One-on-OneMeeting)

    (ConferenceCall)

    (GroupAnalystMeeting) (RoadShow)

    4.

    .28/2551

    152551

    . 92552

    ...

    1. 0.50

  • 66 2552

    ()

    2.

    (2

    )

    3.

    4.

    5.

    (

    2)

    6.

    7.

    8.

    1. - -

    2. - -

    3. - -

    4. - -

    5. - 6. - 7. - 8. - -

    9. - -

    24

    1. . 28/2551 15 2551

    2. . . 13/2552 1)

    2)

    (ExecutiveCommittee)

    3)

    56

    31 2552

  • 67 2552

    ()

    1 3

    1 3

    1 3 1 2

    1.

    2.

    3.

    4.

    5.

    6.

    7.

    8.

    9.

    10.

    11.

    .

    3

    312552

    1.

    2.

    3.

    4.

    1. 302552

    2. 30 2552 . 252552 292552

  • 68 2552

    ()

    1.

    2.

    3. 4.

    5.

    6.

    7.

    (The Audit Committee) ...

    .

    .

    252541

    31

    255232

    1.

    2.

    3.

    1. 82552

    2. 262552

    3. 262552

    4. 2

    1.

    2.

    3.

    .

    4.

    5.

    6.

    7.

    8.

    1

    9.

    10.

    11.

    11.1

  • 69 2552

    ()

    11.2

    12.

    13. .

    102545

    3

    312552

    1.

    2.

    3.

    1.

    .

    2. 2.1 2.2

    2.3

    3.

    4.

    5.

    6.

    7.

    8.

    9. 28 2545

    3

    312552

    THANACHART CSR

    1. 262552

    2. 252552

    3. 252552

  • 70 2552

    ()

    1.

    2.

    3.

    1.

    2.

    3.

    4.

    5.

    /

    (GoodCorporateGovernance)

    .

    (CorporateGovernanceCommittee)

    .....

    2

    1.

    2.

    1. 262552

    2. 252552

    3. 252552

    1.

    .

    2.

    3.

    4.

    5.

    6.

    7.

    8.

    9.

  • 71 2552

    ()

    31 2552 4

    ...

    1. *

    2.

    3.

    4.

    5.

    6.

    3.

    4.

    5.

    6.

    7.

    8.

    1

    3

    255213

    * 29 2552 292552

    26

    2551 12552

    1.

    2.

  • 72 2552

    ()

    1. 13 - - - -

    2. 13 - - - 14

    3. 11 - - - 6

    4. 13 - - - -

    5. 13 8 4 2 -

    6. 11 7 4 2 -

    7. 5 5 - - -

    8. 13 - 4 2 9

    9. 13 - - - 13

    1. 1 - - - - 2. - - - - -

    3. 4 - - - 5

    (13)

    (8)

    (4)

    (

    2)

    (14)

    1. 292552 2. 22552

    3. 22552

    4. 302552

    5. 26 2552 252552

    6. 252552

    1.

    52

    ....

    1) 11

    2)

    1

    1)

    3)

    2.

    2552

  • 73 2552

    ()

    3.

    3

    .

    4.

    3

    . .

    (Thai Institute of

    Directors Association: IOD) 1 2552 2 IOD

    1.

    Successful Formulation & ExecutiontheStrategy(SFE)3/2552

    2.

    TheAuditCommitteeProgram (ACP)27/2552

    1)

    2)

    2551

    4.54 5

    25504.51

    /

    (KeyPerformance Indicator: KPI)

  • 74 2552

    ()

    ) 31 2552 4 18,916,440.23

    (

    2551)

    1)

    ()

    1. 720,000.00 520,000.00 1,981,503.34 3,221,503.34 2. 360,000.00 260,000.00 990,751.67 1,610,751.67

    3. 300,000.00 220,000.00 - 520,000.00

    4. 360,000.00 260,000.00 990,751.67 1,610,751.67 5. 360,000.00 260,000.00 990,751.67 1,610,751.67

    6. 360,000.00 220,000.00 990,751.67 1,570,751.67

    7. 210,000.00 100,000.00 - 310,000.00

    8. 360,000.00 260,000.00 990,751.67 1,610,751.67

    9. 360,000.00 260,000.00 990,751.67 1,610,751.67 2552

    1. 30,000.00 20,000.00 990,751.67 1,040,751.67

    2. 30,000.00 - 990,751.67 1,020,751.67

    3. 120,000.00 80,000.00 990,751.67 1,190,751.67

    2551

    1. - - 768,171.68 768,171.68

    3,570,000.00 2,460,000.0011,666,440.23 17,696,440.23

    1. 2552 2551

    -102551

    2. 292552

    3. 22552

    4. 22552

    5. 302552

    6. 262552

  • 75 2552

    ()

    ()

    ()

    1. 50,000.00

    2. 410,000.00

    3. 340,000.00

    4. 210,000.00

    1,010,000.00

    ()

    2) 1,010,000

    1. 2/2552 26 2552 50,00040,00020,000/30,000 2552

    2. 22552

    3. 262552

    4. 262552

    3) 140,000

    1. 40,000.00

    2. 60,000.00

    3. 40,000.00

    4. -

    140,000.00

    1. 20,000.00

    2. 30,000.00

    3. 20,000.00

    4. -

    70,000.00

    4) 70,000

    1. 262552 2. 252552

    3. 252552

    1. 262552 2. 252552

    3. 252552

  • 76 2552

    ()

    5) 6)

    ... 7

    34,411,056

    1. 630,000.00 466,800.00 1,412,926.26 2,509,726.26

    2. 315,600.00 226,800.00 706,463.13 1,248,863.13

    3. 315,600.00 132,300.00 706,463.13 1,154,363.13

    4. 315,600.00 207,900.00 706,463.13 1,229,963.13

    5. 315,600.00 226,800.00 706,463.13 1,248,863.13

    6. 315,600.00 226,800.00 706,463.13 1,248,863.13

    7. .. 236,700.00 170,100.00 - 406,800.00

    8. 315,600.00 207,900.00 706,463.13 1,229,963.13

    9. 315,600.00 189,000.00 706,463.13 1,211,063.13

    10. 78,900.00 37,800.00 - 116,700.00

    11. 236,700.04 151,200.00 - 387,900.04

    12. 26,300.00 - - 26,300.00

    1. 52,600.00 18,900.00 706,463.13 777,963.13

    2. 52,600.00 18,900.00 706,463.13 777,963.13

    3,523,000.04 2,281,200.00 7,771,094.43 13,575,294.47

    ()

    1. 232552 2. ..262552

    3. 12552

    4. 292552

    5. 242552

    1. 232552 2. ..262552

    7.2) 740,000

    ()

    1. 370,000.00

    2. 35,000.00

    3. 185,000.00

    4. .. 150,000.00

    740,000.00

    7)

    2552

    7.1)

  • 77 2552

    ()

    7.4) 7.5) ... 8 41,177,691

    7.3) 40,000

    ()

    1. 25,000.00

    2. 15,000.00

    40,000.00

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    31 2552

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  • 80 2552

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    -BachelorofScienceinElectricalEngineering,

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  • 81 2552

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    -MasterofScience,UniversityofWisconsin,USA

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    -DirectorAccreditationProgram(DAP)8/2547

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    292552

  • 82 2552

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    5

    2552- -

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  • 83 2552

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    -DirectorCertificationProgram(DCP)40/2547

    -AuditCommitteeProgram(ACP)3/2547

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  • 84 2552

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    2551- -

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  • 124 2552

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    100

    4. ()

    (.) 50.92

    100.

    5.

    () 50.92

    100

    6.

    (.) 100.

    7.

    (.) 83.44.

    1.

    () 50.92 2.

    100

    2551

    25520.29

    3.18

    1.3

    2. (DirectorsandOfficersLiability Insurance)

    2.1.

  • 188 2552

    ()

    1. 1.

    () 50.92 2.

    3...

    100

    2.2

    25512552

    5.214.7

    2.3

    .

    . () ()

    1.

    2.

    2551 2552 0.17 8.58

    3.

    ()

    1.

    2.

    3.

    31 2552 31 2551

    48 67

    554 496

    (:)

    2.

    (.)) 100.

    3.

    (.) 83.44.

  • 189 2552

    ()

    1.

    ()(AIS)

    AIS

    2.()

    () 50.92

    1. ()(IRPC)

    IRPC

    2. ()

    () 50.92

    2.

    . (AIS)

    2551

    . (AIS) 43

    2552

    . (AIS)

    2.

    .

    (IRPC) 2551

    2552. (IRPC)1,000FXLine

    50

    3.

    .(IRPC)

    ()(AIS)

    1.

    59.2436.29

    3.

    . (AIS)

    ()(IRPC)

    1.

  • 190 2552

    ()

    .

    ...

    /

    1(OnePresence)

    (ConsolidatedSupervision)

    THANACHART CSR

  • 191 2552

    ()

    ()

    312552

    10

    /

    ()

    ()

    ()

    ()

    ()

    () 59,346,192,720 19,346,192,720 1,934,619,272 985,170,229 50.92

    900

    10330

    026559000

    026559001

    1,000,000,000 1,000,000,000 100,000,000 99,999,993 100.00

    44417

    10330

    022178199

    022178289

    572,000,000 572,000,000 57,200,000 47,727,674 83.44

    44417

    10330

    026119533-44

    026119494

    6,250,000 6,250,000 1,000,000 998,993 99.90

    44410

    C4

    10330

    026116606

    026119516

  • 192 2552

    ()

    /

    ()

    ()

    ()

    ()

    ()

    15,000,000 15,000,000 1,000,000 998,679 99.87

    44410

    10330

    022178000

    026119486

    5,000,000 5,000,000 1,000,000 755,938 95.12

    44410 20,000,000 20,000,000 4,000,000 4,000,000

    10330

    026136000

    026119516

    500,000,000 500,000,000 50,000,000 5,000,000 10.00

    32/46-18

    21()

    10110

    022598911-6

    022598919

    01 1,700,000 1,700,000 170,000 169,993 100.00

    444

    11

    10330

    022178160

  • 193 2552

    ()

    () : 44410-1115-20

    10330

    : 0107536000510

    : 13,331,540,030

    13,331,540,030

    : www.thanachart.co.th

    (e-mail) : [email protected]

    : 022178000,022178199,022178444

    : 022178312

    :

    : ()

    62

    10110

    022292800023591259

    CallCenter022292888

    :www.tsd.co.th

    : TCAP103A

    / : ()

    3937

    10500

    022306301,022305883022306200

    :www.tmbbank.com

    : TCAP105A

    : ()

    62

    10110

    022292800023591259

    CallCenter022292888

    :www.tsd.co.th

    :

    8216

    10500

    022322665,022322679026392594

    :www.citibank.co.th

  • 194 2552

    ()

    : TCAP14NA TCAP131A

    / : ()

    44

    10330

    026267503-4,026267218

    026267587,026267542

    :www.cimbthai.com

    : 193/136-13733

    10110

    022640777022640789-90

    : 3734

    :

    128/20-213

    10400

    022166677022166558

    -

    -

    EARTHHOUR2009 World Wildlife Fund (WWF)

    1

  • 195 2552

    ()

    /

    1. () 129,914,400 - 129,914,400 9.74

    2. 101,692,477 - 101,692,477 7.63

    3. - 101,548,200 - 101,548,200 7.62

    4. CHASENOMINEESLIMITED42 57,670,100 - 57,670,100 4.33

    5. 57,000,000 - 57,000,000 4.28

    6. () 55,324,300 - 55,324,300 4.15

    7. STATESTREETBANKANDTRUSTCOMPANY 45,827,342 - 45,827,342 3.44

    8. DAIWASECURITIESSMBCCO.LTD.-CLIENTSACCOUNT 42,000,000 - 42,000,000 3.15

    9. NORTRUSTNOMINEESLTD. 31,354,500 - 31,354,500 2.35

    10. MELLONBANK,N.A. 22,978,000 - 22,978,000 1.72

    11. 687,828,828 15,856 687,844,684 51.59

    1,333,138,147 15,856 1,333,154,003 100.00

    849,234,867 15,796 849,250,663 63.70

    483,903,280 60 483,903,340 36.30

    152552()

    312552

    : 13,331,540,030

    : 13,331,540,030

    : 1,333,138,147 10

    * : 15,856 10

    * 1 : 1 15

    () /

    10

    15 2552 ( )

  • 196 2552

    ()

    2552

    10/2552 29 2552 12552

    302552

    0.35

    2825521,277,829,703*

    447,240,396.05

    * 55,324,300

    2552 29 2552 1 2551 312551

    0.60

    28 2552 1,277,829,703

    766,697,821.80 9/2551 25

    2551 1255130

    2551 0.30 399,946,200.90

    242551

    25511,166,644,022.70

    0.90

    -

  • 197 2552

    ()

    ()

    44410-1115-20

    10330

    022178000,022178444

    022178312

    0107536000510

    www.thanachart.co.th

    ()

    900

    10330

    026559000

    026559001

    0107536001401

    www.thanachartbank.co.th

    ()

    44414,1819

    10330

    022178888,026119222,022179595

    022179642

    0107547000591

    www.tnsitrade.com

    8981518

    10330

    021268300

    022630811

    0105535049696

    www.thanachartfund.com

    11025

    10110

    026617999

    022046904

    0105540060091

    www.thanachartinsurance.co.th

    231

    10330

    022074200

    022538484

    0105540057090

    www.thanachartlife.co.th

    Thanachart Contact Center 1770

  • 191 2552

    ()

    ()

    312552

    10

    /

    ()

    ()

    ()

    ()

    ()

    () 59,346,192,720 19,346,192,720 1,934,619,272 985,170,229 50.92

    900

    10330

    026559000

    026559001

    1,000,000,000 1,000,000,000 100,000,000 99,999,993 100.00

    44417

    10330

    022178199

    022178289

    572,000,000 572,000,000 57,200,000 47,727,674 83.44

    44417

    10330

    026119533-44

    026119494

    6,250,000 6,250,000 1,000,000 998,993 99.90

    44410

    C4

    10330

    026116606

    026119516

  • 192 2552

    ()

    /

    ()

    ()

    ()

    ()

    ()

    15,000,000 15,000,000 1,000,000 998,679 99.87

    44410

    10330

    022178000

    026119486

    5,000,000 5,000,000 1,000,000 755,938 95.12

    44410 20,000,000 20,000,000 4,000,000 4,000,000

    10330

    026136000

    026119516

    500,000,000 500,000,000 50,000,000 5,000,000 10.00

    32/46-18

    21()

    10110

    022598911-6

    022598919

    01 1,700,000 1,700,000 170,000 169,993 100.00

    444

    11

    10330

    022178160

  • 193 2552

    ()

    () : 44410-1115-20

    10330

    : 0107536000510

    : 13,331,540,030

    13,331,540,030

    : www.thanachart.co.th

    (e-mail) : [email protected]

    : 022178000,022178199,022178444

    : 022178312

    :

    : ()

    62

    10110

    022292800023591259

    CallCenter022292888

    :www.tsd.co.th

    : TCAP103A

    / : ()

    3937

    10500

    022306301,022305883022306200

    :www.tmbbank.com

    : TCAP105A

    : ()

    62

    10110

    022292800023591259

    CallCenter022292888

    :www.tsd.co.th

    :

    8216

    10500

    022322665,022322679026392594

    :www.citibank.co.th

  • 194 2552

    ()

    : TCAP14NA TCAP131A

    / : ()

    44

    10330

    026267503-4,026267218

    026267587,026267542

    :www.cimbthai.com

    : 193/136-13733

    10110

    022640777022640789-90

    : 3734

    :

    128/20-213

    10400

    022166677022166558

    -

    -

    EARTHHOUR2009 World Wildlife Fund (WWF)

    1

  • 195 2552

    ()

    /

    1. () 129,914,400 - 129,914,400 9.74

    2. 101,692,477 - 101,692,477 7.63

    3. - 101,548,200 - 101,548,200 7.62

    4. CHASENOMINEESLIMITED42 57,670,100 - 57,670,100 4.33

    5. 57,000,000 - 57,000,000 4.28

    6. () 55,324,300 - 55,324,300 4.15

    7. STATESTREETBANKANDTRUSTCOMPANY 45,827,342 - 45,827,342 3.44

    8. DAIWASECURITIESSMBCCO.LTD.-CLIENTSACCOUNT 42,000,000 - 42,000,000 3.15

    9. NORTRUSTNOMINEESLTD. 31,354,500 - 31,354,500 2.35

    10. MELLONBANK,N.A. 22,978,000 - 22,978,000 1.72

    11. 687,828,828 15,856 687,844,684 51.59

    1,333,138,147 15,856 1,333,154,003 100.00

    849,234,867 15,796 849,250,663 63.70

    483,903,280 60 483,903,340 36.30

    152552()

    312552

    : 13,331,540,030

    : 13,331,540,030

    : 1,333,138,147 10

    * : 15,856 10

    * 1 : 1 15

    () /

    10

    15 2552 ( )

  • 196 2552

    ()

    2552

    10/2552 29 2552 12552

    302552

    0.35

    2825521,277,829,703*

    447,240,396.05

    * 55,324,300

    2552 29 2552 1 2551 312551

    0.60

    28 2552 1,277,829,703

    766,697,821.80 9/2551 25

    2551 1255130

    2551 0.30 399,946,200.90

    242551

    25511,166,644,022.70

    0.90

    -

  • 197 2552

    ()

    ()

    44410-1115-20

    10330

    022178000,022178444

    022178312

    0107536000510

    www.thanachart.co.th

    ()

    900

    10330

    026559000

    026559001

    0107536001401

    www.thanachartbank.co.th

    ()

    44414,1819

    10330

    022178888,026119222,022179595

    022179642

    0107547000591

    www.tnsitrade.com

    8981518

    10330

    021268300

    022630811

    0105535049696

    www.thanachartfund.com

    11025

    10110

    026617999

    022046904

    0105540060091

    www.thanachartinsurance.co.th

    231

    10330

    022074200

    022538484

    0105540057090

    www.thanachartlife.co.th

    Thanachart Contact Center 1770

  • 198 2552

    ()

    30

    (Corporate Social Responsibility: CSR)

    2

    1. (SociallyResponsible Business) CSR 30

    1.1

    1.2

    1.3

    1.4

    1.5

    2. (CSRActivities)

    (Stakeholders)

    2

    2.1

    ..

    Scoop TV 1 30 9..

    ..

    12

    2.2

  • 199 2552

    ()

    21

    43

    4

    1.

    2. 3. 4.

    3,000

    200

    -

    ...

    7

    1...

    ..

    2.

    ..

    3.

    4.

    ..

  • 14 2552

    ()

    15 2552

    ()

    (Customer

    Centric)

    2552

    9

    1.

    2.

    1

    3.

    4.

    5. Cross-selling

    6.

    7.

    8.

    Best-in-class

    9.

    2550

    24.98 48.99 2552

    2552 5,109

    2,341 84.57

    27.82

    3.99 2551 4.91

    3.44 3.15

    ()

    GATHERINGMOMENTUM

    87.37

    47.94 55.90

    2553

    4

    1.

    2.

    3.

    4.

    2552

    E-learning

    (Hub CSR)

    ..

    2552

    11 2553

    5

    2

    ()

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