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WWW.THAINSW.NET 1 1 www.nesdb.go.th 13 กรกฎาคม 2559
Thailand National Single Window &
ASEAN Single Window
Information and Communication Technology Bureau Thai Customs Department
“Welcome Government Officials from Asia – Pacific” 8 August 2018
WWW.THAINSW.NET 2 2 www.nesdb.go.th 13 กรกฎาคม 2559 WWW.THAINSW.NET
Thailand Single Window & ASEAN Single Window
2
Background
Progress
The Way Forward
Challenge
WWW.THAINSW.NET 3
Background
WWW.THAINSW.NET 3
WWW.THAINSW.NET 4
ASEAN Single Window Full Operation Model
WWW.THAINSW.NET 4
G2G : G2B : B2G : B2B
9
National
Single
Windows
WWW.THAINSW.NET 5
The Objectives of Thailand National Single Window establishment
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Facilitate Import, Export, and Logistics
Facilitate inland and cross-border movement of goods
Reduce National Logistics Cost
Increase National Competitiveness
WWW.THAINSW.NET 6
Why is data exchange through NSW?
WWW.THAINSW.NET 6
1. Reduce the cost for secured data linkage of
relevant agencies
2. Enable all transaction monitoring through
NSW
3. Conform to the standard of ASW data
linkage
4. Harmonize the standard of data linkage
for relevant agencies
5. Exchange any data between any agencies
through NSW
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Why is exchanging the electronic data?
WWW.THAINSW.NET 7
1. Increase data reliability directly transmitted by certain agencies
2. Increase the paperless transactions 3. Increase the capability of automatic verification 4. Increase the speed of data verification 5. Increase the quality of data retrieval
1. Decrease the time and cost for taking the paper documents
2. Decrease the time and cost to prepare paper documents.
3. Decrease submitting the supporting documents 4. Decrease the data re-keying 5. Decrease the error of data entry 6. Decrease the officials for data checking 7. Decrease the space for keeping paper documents
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Additional Background
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• Thai Cabinet had the resolution to assign the Customs Department as the leading agency to establish National Single Window
6 December 2005
• ASEAN Ministers signed the ASEAN Agreement for Member States to establish and implement their National Single Windows in the timely manner
9 December 2005
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Additional Background (cont.)
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• National Logistics Development Committee agreed to establish the Sub-committee on the National Single Window Administration and Development under the Committee
• National Logistics Development Committee agreed to establish a Bureau under Customs to administer and monitor the National Single Window development
4 May 2017
WWW.THAINSW.NET 10
Additional Background (cont.)
WWW.THAINSW.NET 10
• The order to establish the Working Group on Driving and Supporting the Simplification of procedures and National Single Window (NSW) Implementation
The meeting outcome of the Sub-committee on the National Single Window Administration and Development
• The order to establish the Sub-working Group on Driving and Supporting the Simplification of procedures and National Single Window (NSW) Implementation
The Working Group on Driving and Supporting the Simplification of procedures and National Single Window (NSW)
WWW.THAINSW.NET 11
1. Reduce the unnecessary or useless procedures
2. Reduce the use of hardcopies for the application form and supporting document
3. Reduce the time consuming for the import/export procedures
4. Reduce the costs for import/export
WWW.THAINSW.NET 11
The Goal of Simplification of Procedures
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Progress
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WWW.THAINSW.NET 13
Trading Communities
Web Self Registration Web e-Form (Trader and Agency)
Single Window Entry Community e-Tracking
National Standard Data Set
ASW / International Gateway
Community Gateway and Partner Management Message Process Orchestration
& Transformation Business Activity Monitoring
NSW Portal
NSW Primary Site
Web Browser
Web Self Registration Web e-Form (Trader and Agency)
Single Window Entry Community e-Tracking
National Standard Data Set
NSW Portal
ASW / International Gateway
Community Gateway and Partner Management Message Process Orchestration
& Transformation Business Activity Monitoring
NSW Secondary Site
Thailand National Single Window
VAN / VAS
Secure Networks
Secu
re
Ne
two
rks
Secu
re
Ne
two
rks
Government Information Network (GIN)
and Private Networks
Certification Authorities
BANK
Insurance
Help Desk & Call Center
Global Trade
AEC International Single Window
Connectivity
Department
of Medical Sciences
Department of Disease
Control
The Thai Chamber of Commerce
and Board of Trade
Food and Drug Administration
The Federation
of Thai Industries
Office of The National
Broadcasting and
Telecommunications Commission
Airports of Thailand
Public Company Limited
The Customs Department
The Board of Investment
Department of Fisheries
Industrial Estate
Authority
Department
of Foreign Trade
Department of Mineral Fuels
The Civil Aviation
Authority of Thailand
Department of Mineral Resources
The Fine Arts
Department
Department of Agriculture
The National Bureau of
Agricultural Commodity
and Food Standards
Rubber Authority of
Thailand
Department of Primary Industries and Mines
Marine Department
Defence Industrial
Department
Office of Atoms
for Peace
The Revenue Department
Department
of Land Transport
Department of industrial
works
Department of Provincial
Administration
Department of Livestock Developmen
t
Department of Energy Business
Office of the Cane and
Sugar Board
Department of
Forestry
Department of Internal
Trade
Electrical and Electronics
Institute
Department of National
Parks, Wildlife and Plant
Conservation
Thai Industrial Standards Institute
Port Authority
Thailand NSW implementation
Aeronautical Radio of
Thailand Ltd.
Social Security Office
14 www.nesdb.go.th 13 กรกฎาคม 2559 14 www.nesdb.go.th 13 กรกฎาคม 2559
Driving Mechanism for National Single Window Development
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National Logistics Development Committee
Mission
Sub-committee on the National Single Window Administration and Development
The Bureau of National Single Window Administration and Monitoring
Policy for Development Strategy
System Management and Security
Services Development and Creation Help Desk/Call Center
Policy Level
Management Level
Operational Level National Single Window Services Operator
15 www.nesdb.go.th 13 กรกฎาคม 2559
Driving Mechanism for National Single Window Development (cont.)
WWW.THAINSW.NET 15
1
2
3
Sub-working Group on
Sugar Product
Sub-working Group on
Rice Product
Sub-working Group on Rubber Product
Sub-working
Group on Frozen
Product
Sub-working Group on Hazardous Substance
Sub-working Group on Air Community
System (ACS)
Sub-working Group on Port
Community System (PCS)
National Logistics Development Committee
Sub-committee on the National Single Window Administration and Development
Working Group on Driving and Supporting the Simplification of Procedure and NSW Implementation
Sub-working Group on Driving and Supporting the Simplification of Procedure and NSW Implementation
4
WWW.THAINSW.NET 16
The Outcome of the Simplification Procedure for Strategic Goods
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Goods Proposal
(activities)
Success
(activities)
In progress
(activities)
Percentage of the
Success
1. Sugar product 30 3 27 10.00
2. Rice product 32 9 23 28.13
3. Rubber product 63 8 55 12.70
4. Frozen product 38 11 27 28.95
5. Hazardous Substance 33 10 23 30.30
WWW.THAINSW.NET 17
Benefit to the Trader Time
reduction
54%
Cost Reduction
45 USD/time*
The cost could be
reduced up to 9.5
million USD/year
*exclusion
of the hazardous substance
Goods
Time consuming Saving costs
As Is
(days)
To be
(days)
Difference
(days)
Travel cost
(USD/time)
Document
cost
(USD/time)
1) Sugar 67 30 -37 145 1.6
2) Rice 5 2 -3 43 0.6
3) Rubber 115.5 48 -67.5 52 2.0
4) Frozen product
Fishery Import 27.5 2.5 -25 15 0.5
Export 2.5 1 -1.5 24 0.4
Livestock Import 12 2 -10 15 0.5
Export 10.5 8.5 -2 24 0.4
5) Hazardous substance 10-621 5-620 1 3 million USD/year
0.3 million USD/year
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The result of transformation from paper to electronic submission
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Electronic Single Form Paperwork
Controlling agency
Controlling agency
Issue the
notification form for
import/export
NATIONAL SINGLE WINDOW
Reduce
Processes
Reduce
Documents
55%
Reduce
Time
0.2%
Reduce
Costs
59% As-Is To-Be
Activity 4-8 3-7
Process 26-45 23-40
As-Is To-Be
Document 20-52 3-23
As-Is To-Be
Day 10-621 5-620
As-Is To-Be
Travel 122.9 47.9
Copy 20.97 11.8
The entrepreneur needs to contact
several controlling agencies
The entrepreneur submits the
application to several controlling agencies via NSW
Issue the
notification form for
import/export
The electronic data linkage through NSW at present
WWW.THAINSW.NET 19
NSW User
Gateway Provider
OGA
Single Form
OGAs’ Web Sites
1
2
3 User
• Most OGAs develop the system to link with NSW for Customs clearance purpose • If not, the services are provided via their own websites
Customs
WWW.THAINSW.NET 20
One Submission of the Import Manifest
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Ship Owner/Ship Agent
Port Authority of Thailand (Bangkok Port and Laem Chabang Port)
Marine Department
The Customs Department
1
2
2
2 Import Manifest
Import Manifest
WWW.THAINSW.NET 21
e-Payment/e-Guarantee via National Single Window
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Importer/Exporter/Customs Broker
Ship Owner/Ship
Agent
1 Customs Declaration/
Goods Transition/ Permit
2
3
Submission the info. to
OGA
4
Manifest
Customs Declaration/
Goods Transition/ Permit
Manifest Response for Customs Declaration /
Goods Transition/Permit
Response for Customs
Declaration / Goods
Transition/Permit
Response for Customs
Declaration / Goods
Transition/Permit 5 6
9 7 Debit status
Debit result
8
10
Customs duty is automatically withdrawn
WWW.THAINSW.NET 22
Electronic Goods Transition via National Single Window
WWW.THAINSW.NET 22
Bangkok Port
Laem Chabang Port
Importer/Exporter/Customs Broker
Ship Owner/Ship
Agent
Customs
Private Company Port
1 GOODS
8 DCLRES
6 GOODS_GCLA/R/ERR
6 GOODSResponse
2 GOODS
GOODSResponse
5 3 GOODS
GOODSResponse
GOODS_GCLA/R/ERR
5
DC
LR
ES
4
GO
OD
S
GOODS_GCLA
5
4 DCLRES
6
GO
OD
S_
GC
LA
4
3 5 4
3 GOODS
DCLRES
3
WWW.THAINSW.NET 23
Single Entry Form for restricted goods
WWW.THAINSW.NET 23
importer
Department of Industrial Works
Department of Fisheries
Department of Livestock Development
Department of Agriculture
Office of Atom for Peace
1
2 2 2
2 4
5
Food and Drug Administration
2
Defence Industry Department
Department of Energy Business
2
3
2 2
The Customs Department
WWW.THAINSW.NET 24
Single Entry Form for Rubber Export
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Department of Agriculture
1
Exporter
Rubber Authority of Thailand
Application for Rubber Certificate (Before export)
Analysis data for Rubber
4 5
6
Private Laboratory (Certified by Department of Agriculture)
2A
2B Request for rubber certificate
3A
3B
2C
WWW.THAINSW.NET 25
Single Form for Rubber Export (cont.)
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Department of Agriculture
1
Exporter
Rubber Authority of Thailand
Application for Customs LPI and CESS LPI (Before export)
The Customs Department
5
2A
2B
Request for CESS LPI
3A
3B
6
4A
4B
WWW.THAINSW.NET 26
The progress of electronic transactions via National Single Window
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- 39 agencies are able to complete linking all their services
through NSW - Business sectors are able to complete all their transactions
through NSW Goal
Typ
es o
f tr
ansa
ctio
n
0
36 agencies for G2G transaction
etc.
1 service of B2B transaction (Goods Transition)
3 agencies for G2G , B2G , e-Payment transaction
12 agencies for G2G , B2G transaction
10 20 30 36
WWW.THAINSW.NET 27
National Single Window with Cross-border Transaction
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ASEAN Single Window (ASW)
THAILAND VIETNAM
MALAYSIA
SINGAPORE
1
4
2
5
INDONESIA
ATIGA FORM D Implementation, since 1st January 2018 Additional documents ** Phytosanitary Certificate
** ACDD/export information
3
WWW.THAINSW.NET 28
Portal
RDS
ASW Pilot Outline Design
Legend
AXWAY
Gateway Software
Existing NSW
Application /
Platform
Internet
Thailand NSW
Malaysia NSW
Indonesia NSW
Vietnam NSW
Brunei Darussalam
NSW
Philippines NSW
Regional
Services Custom
Applications
Regional Services
Secure
Relay
ASW GW
Interface Module
(OPTIONAL)
ASW
Gateway
RDS
Web ServicesSOAP/REST
HTTP/SebMS
over HTTP/SebMS
over SMTP
Inte
rna
l (NS
W)
Inte
gra
tion
NSW
Applica-
tionWeb Services
SOAP/HTTPS
JMS
FTP
File System
Firewall
Reverse Proxy
AS
W G
W
Inte
rface
Exte
rna
l
Co
mm
un
ica
tion
ASW
Gateway
RDS
Web ServicesSOAP/REST
HTTP/SebMS
over HTTP/SebMS
over SMTP
Inte
rna
l (NS
W)
Inte
gra
tion
NSW
Applica-
tionWeb Services
SOAP/HTTPS
JMS
FTP
File System
Firewall
Reverse Proxy
AS
W G
W
Inte
rface
Exte
rna
l
Co
mm
un
ica
tion
Singapore NSW
ASW
Gateway
RDS
Web ServicesSOAP/REST
HTTP/SebMS
over HTTP/SebMS
over SMTP
Inte
rna
l (NS
W)
Inte
gra
tion
NSW
Applica-
tionWeb Services
SOAP/HTTPS
JMS
FTP
File System
Firewall
Reverse Proxy
AS
W G
W
Inte
rface
Exte
rna
l
Co
mm
un
ica
tion
ASW
Gateway
Web ServicesSOAP/REST
HTTP/SebMS
over HTTP/SebMS
over SMTPInte
rna
l (N
SW
)
Inte
gra
tio
nNSW
Applica-
tionWeb Services
SOAP/HTTPS
JMS
FTP
File System
Firewall
Reverse Proxy
AS
W G
W
Inte
rfa
ce
Exte
rna
l
Co
mm
un
ica
tio
n
ASW
Gateway
RDS
Web ServicesSOAP/REST
HTTP/SebMS
over HTTP/SebMS
over SMTP
Inte
rna
l (NS
W)
Inte
gra
tion
NSW
Applica-
tionWeb Services
SOAP/HTTPS
JMS
FTP
File System
Firewall
Reverse Proxy
AS
W G
W
Inte
rface
Exte
rna
l
Co
mm
un
ica
tion
ASW
Gateway
Web ServicesSOAP/REST
HTTP/SebMS
over HTTP/SebMS
over SMTPInte
rna
l (N
SW
)
Inte
gra
tio
n
NSW
Applica-
tionWeb Services
SOAP/HTTPS
JMS
FTP
File System
Firewall
Reverse Proxy
AS
W G
W
Inte
rfa
ce
Exte
rna
l
Co
mm
un
ica
tio
n
RDS
RDS
ASW
Gateway
Web ServicesSOAP/REST
HTTP/SebMS
over HTTP/SebMS
over SMTPInte
rna
l (N
SW
)
Inte
gra
tio
n
NSW
Applica-
tionWeb Services
SOAP/HTTPS
JMS
FTP
File System
Firewall
Reverse Proxy
AS
W G
W
Inte
rfa
ce
Exte
rna
l
Co
mm
un
ica
tio
n
RDS
R
D
S
Inte
rna
l
Inte
gra
tion
Firewall
Reverse
Proxy
Exte
rna
l
Co
mm
un
ica
tion
RS
Gateway
MIS-
PKI
External Communities
and
Economies
(e.g. APEC;
EU)
Communities
External to ASEAN
ASEAN Single Window conceptual model
WWW.THAINSW.NET 29
.
ebXML with Digital
signature
Thailand NSW
e-Custom Systems
Exporting Country
5. Forward Form D
9. Accept Declaration No & Inspection Result
7. Forward Import Declaration
Reference Files
(Form D)
8. Declaration No & Inspection Result
ebXML Gate way
10. Send Form D Utilization
Importer
5. Send Form D to Importer
11. Forward Form D
utilization
6. Send Import Declaration
Exporter
7. Forward Form D
NSW (AMS)
CIA
1. Send Form D Request
4. Forward Form D
2. Forward Form D Request
3. Approved Form D
4. Forward Form D
6. Forward Form D
Form D
Search
Importing Country
12. Forward Form D Utilization
Customs
E-Form D Business Process
WWW.THAINSW.NET 30
Statistics of e-Form D received from other ASEAN member states (As of July 2018)
1
10
100
1000
10000
100000
Jan-2018Feb-2018
Mar-2018Apr-2018
May-2018Jun-2018
Jul-2018
21056
2895
5901
3785 4173 3068
4514
1012 1127 1238 1140 1325 1175 1438
16
4
45 44
42
23
11
21912 28222
43
20
4
8
1
No
. of
e-F
orm
D (
mes
sage
s)
Month-Year
Indonesia (send)
Malaysia (send)
Singapore (send)
Vietnam (send)
WWW.THAINSW.NET 31
Statistics of e-Form D sent to other ASEAN member states (As of July 2018)
1
10
100
1000
10000
Jan-2018Feb-2018
Mar-2018Apr-2018
May-2018Jun-2018
Jul-2018
5894 7024 7002 5875
7649
5113 6189
7680 6023 7239
6744 7219 6347 6783
428 428 467 427 540
467 418
0
0
0
0
0
0
0
No
. of
e-F
orm
D (
mes
sage
s)
Month-Year
Indonesia (received)
Malaysia (received)
Singapore (received)
Vietnam (received)
WWW.THAINSW.NET 32
Timeline (Provisional plan)
- At least 3 participating AMS should be ready to start testing by August 2018
- The implementation of the ACDD is approximately in 2019
ACDD Development
WWW.THAINSW.NET 33
Timeline (Provisional plan)
- At least 2 participating AMS should be ready to start testing by October 2018
- The implementation of the e-Phyto is approximately in 2019
e-SPS Development
WWW.THAINSW.NET 34
The Way Forward
WWW.THAINSW.NET 34
The 3rd Strategic Plan for Thailand logistics (2017- 2021)
WWW.THAINSW.NET 35
Key Performance
Indicator
Improve Ranking • Ease of Doing
Business (Trading Across Border)
• Logistics Performance Index (LPI)
Logistics Cost to GDP
12%
Electronic Transactions for
Import and Export
100%
The 3rd Strategic Plan for Thailand logistics (2017- 2021) (cont.)
WWW.THAINSW.NET 36
2nd Strategy : The Development of Infrastructure and Facility
2nd Tactic
To support the development of NSW to completely enable G2G, G2B transactions as well as ASEAN Single Window
Expedite the establishment of NSW Operator
To link the Port Community System - Laem Chabang Port - Bangkok Port - Suvarnabhumi Airport
Full operation of NSW
The 3rd Strategic Plan for Thailand logistics (2017- 2021) (cont.)
WWW.THAINSW.NET 37
3rd Tactic
e-Logistics Development
To support the simplification of procedures
To standardize the Customs tariff and statistics
To develop the one Single Entry form
To revise the laws and regulations concerning trade facilitation
2nd Strategy : The Development of Infrastructure and Facility (cont.)
CA Provider CAT & TOT & TDID ebXML
HTTPs
HTTPs
HTTPs/Lease Line
HTTPs/Internet
Bank & Insurance ITMX
HTTPs/GIN
ASW
AEC Community
NSW
Thai Customs Dept. and Other Government Agency
HTTPs/GIN
Mail/SMTP Mail/SMTP
Web Service HTTPs/ebxml
Web Service
Mail/SMTP
VAS 1 VAS 2 VAS 3
Mail/SMTP
Web Service
VAS 4
Shipping Line
Air Line
GHA/* TMO**
Importer Exporter Freight Forward
Customs Broker
Hauler Insurance
Web Application
VAS …..
HTTPs
Mail/SMTP
Web Service
HTTPs
HTTPs
The Architecture of National Single Window To Be e-Trade Facilitation of Thailand
WWW.THAINSW.NET 38
The Selection Process of NSW Operator
WWW.THAINSW.NET 39
1. Background
WWW.THAINSW.NET 40
The National Logistics Development Committee meeting (the membership of the committee consists of Prime Minister as the Chairperson, Deputy Prime Minister, and Ministers) assigned the resolution to the Sub-committee on the National Single Window Administration and Development to provide the regulation and selection of the National Single Window Operator.
The Sub-committee on the National Single Window Administration and Development define the scope and the responsibility of the NSW Operator. For example, to develop the central electronic data interchange for government agencies and business sectors, to cooperate with the import, export and logistics houses, to support the link establishment between ASEAN member countries and countries in other regions.
The Sub-committee on the National Single Window Administration and Development meeting had the resolution to approve the model of the regulation and selection of the National Single Window Operator by designated the Government-owned company as the NSW Operator. Currently the method of selecting approach is being processed to propose and subsequently approved by the cabinet.
The Business model of Thailand National Single Window Service (e-Trade) by 2021
Shipping Line
Air Line
GHA/* TMO**
Importer
Exporter
Freight Forward
Customs Broker
Hauler
Insurance
Government Agencies
Bu
sin
ess S
tak
eh
old
ers
*GHA : Ground Handing Agent **TMO : Terminal Operator
NSW
TH NSW Operator
National ITMX
Financial transaction between banks
Bank Bank Bank
Web Register e-tracking Developer Analysis
Help Desk / Call Center National Data Set
automated electronic data interchange
37 Agencies...
Single Entry Form
B2B
Cargo and Land Transport
Regulatory SW
Maritime Regulatory SW
Air Regulatory SW
e-Permit/License
e-Payment
Purchase Management
Social Security System
The NSW Operator is the centralized operator of Thailand to operate, develop and enable a single submission of electronic document by the traders, such as a single data preparation and submission of Customs declaration and duty payment for Customs release and clearance. and establishing the hierarchy administration of import and export controls to enable the business process management.
Delivery Management
G2G
e-Customs
B2G
e-Insurance
e-Cess
e-Customs
Cargo and Land Transport
Regulatory SW
Maritime Regulatory SW
Air Regulatory SW
e-Permit/License
Certificate of Origin (“CO”)
Certificate of Origin (“CO”)
ASEAN Single Window
Regional Trade
e-Payment Global Trade Exchange
CA
WWW.THAINSW.NET 42
The Components of e-Trade Facilitation in 2021
WWW.THAINSW.NET 42
Component Detail
G2G Regulatory NSW Single Window Inspection for collaborating in border control among the relevant agencies
Cargo and Land Transport Regulatory SW
The procedures for controlling the movement of commodities and transports through the border to extend the current function of NSW
Maritime Regulatory SW The system for the cooperation and security of the transportation and navigation through the maritime boundary
Air Regulatory SW The system for the cooperation and security of the aircraft flying through the territorial sky
Air PCS (Airport SW) The system for the cooperation and data linkage between the private transport operators and the regulatory authorities to facilitate the transportation of goods by air
Sea PCS (Seaport SW) The system for the cooperation and data linkage between the private transport operators and the regulatory authorities to facilitate the transportation of goods by sea
WWW.THAINSW.NET 43
Challenge
WWW.THAINSW.NET 43
WWW.THAINSW.NET 44
The Priority Agendas
WWW.THAINSW.NET 44
Review and revise the laws and regulations to eliminate the redundant responsibilities among agencies
Allocate the budget to the agencies to develop all electronic transactions
Push forward the NSW data linkage of some agencies to complete for all their controlling goods
WWW.THAINSW.NET 45
The Priority Agendas (cont.)
WWW.THAINSW.NET 45
Define the KPI for each agency to develop the application for permit/license linking via National Single Window
Raise the managerial or administration level’s awareness to proceed the tasks following the policy of THAILAND 4.0
Request for the budget approval by each agency to develop the data linkage of permit and license through NSW
Push forward the development of e-Payment by relevant agencies linking via NSW to facilitate the traders
WWW.THAINSW.NET 46
All relevant agencies’ cooperation in import, export, and logistics enhancement
The cooperation from private sectors to notify the obstacles and recommendation to the government agencies for improving their work processes and increase the paperless services
The Major Challenge
WWW.THAINSW.NET 46
WWW.THAINSW.NET 47
THANK YOU
WWW.THAINSW.NET 47
