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THE ACA, ELIGIBILITY & ENROLLMENTShanna Hanson, FHFMA
100 Years Ago (1906)
Life expectancy 47 Bathtub 14% Telephone 8% Cars 8,000 Paved roads 144 miles Speed limit 10 mph CA 21st most populated
state Births at home 95%
Avg worker $200-$400 per year
Drs 90% no college Women washed hair
once a month Las Vegas pop. 30 High school grads 6% Marijuana, heroin,
morphine all legal
Health Coverage Memory Lane 19th Century: Little or no money 1930’s: Insurance 1962: Medicare 1965: Medicaid – Low-Income Families; ABD
– 1986: Pregnant Women and Infants (State Option)– 1989: Pregnant Women and Children (Mandated)– 1990: Children 6-18 (Phased In)– 1997: SCHIP
2010: PPACA 2014: TOMORROW!!!
Objectives
Review areas of eligibility and enrollment process impacted by the ACA, regardless of expansion
Examine what changes and how
Help you prepare your staff and facilities for changes
Today’s Agenda
Language is Important
States May vs. States Must
State Option vs. Required by States
Proposed vs. Final (Rules)
MAGI – Modified Adjusted Gross Income
Medicaid, Marketplace or both?
Marketplace (a.k.a., Exchange)– FFM – Federally Facilitated Marketplace
– FSP – Federal State Partnership Marketplace
– State-Based Marketplace
Language is Important
QHP – Qualified Health Plan. Insurance coverage sold through the Marketplace, subsidized or not.
APTC – Advanced Payment of Tax Credits. Subsidies received for QHP coverage in the Marketplace.
IAP – Insurance Affordability Programs. Medicaid, CHIP, APTC Subsidized QHP.
IPA – In-Person Assister. State program, separate from the Navigator program.
CAC – Certified Application Counselor Unfunded assister.
Expansion vs. Non-Expansion
Overview Supreme Court Decision
– Can’t penalize a state that does not expand Medicaid to 133% of Federal Poverty Level.
No other provisions of the law affected. – Example: coordination with the
Marketplace, including use of standard income eligibility methods, apply.
Expansion vs. Non-Expansion “So What?”
Impact on Medicaid Program Administration State policies and procedures will change
Materials published
Training provided
Culture shifts
State Medicaid systems must communicate electronically with the Marketplace
Coverage gap in states that choose not to expand
Other expansion models being considered
Impact of ACA on Eligibility and Enrollment
Application
Assistance
Presumptive Eligibility
Eligibility
Verifications
Technology
Process designed to be more consumer friendly Forms: single streamlined, multi-benefit
or supplemental Interview: no face-to-face for MAGI Reconsideration: 90 days without new
application Signatures: electronic, phone, fax, other Submission: online, phone, in person,
mail or IAP agency (no “wrong door”)
Application
No Wrong Door!
Application “So What?”
Path to eligibility will be easier, less burdensome, and take less processing time.Federal government published three applicationsAdditional supplemental forms may be neededOther application options existApplication assistance is a necessity
– Massachusetts: less than 1 in 18 finish online
Approved!
How Many Assisters Do We Need?
2.25 hours estimated per consumer 211,000 consumers 475,445 total hours of assistance Assuming assisters are using 85% of their time over
six months of open enrollment to help consumers 884 hours per assister 475,445 / 884 = 538 assisters needed
Arkansas
New Hampshire $73,000 per assister estimated, plus overhead costs $600,000 grant 8 or less navigators
Georgetown University Health Policy Institute Center for Children and Families
Assister by Marketplace Type
Federally Facilitated State-federal Partnership State-based
Navigator: program development
Federal government Federal government State
Navigator: program management
Federal governmentFederal government with
state participationState
Navigator: funding
Federal government awards grants to a
minimum of two entities in the state, one of which must be a community-
based organization
Federal government awards grants to a
minimum of two entities in the state, one of which must be a community-
based organization
State can use federal exchange establishment grants for planning, but cannot use that funding
for operations
In-person assister: program development
Will not have them Required Optional
In-person assister: program funding
Not applicable
State can use federal exchange establishment grants to establish and operate the program
State can use federal exchange establishment grants to establish and operate the program
Certified Application Counselor: program development
Required for marketplace, optional for Medicaid
Required for marketplace, optional for Medicaid
Required for marketplace, optional for
Medicaid
Certified Application Counselor: funding
None None None
Navigator and IPA Duties
1. Maintain expertise2. Maintain a fair, accurate and
impartial manner3. Facilitate selection of a QHP4. Provide referrals for enrollees5. Provide information in a culturally and linguistically
appropriate manner6. Perform outreach and education
CAC Duties
Marketplace (All)
Provide information.
Assist individuals to apply for coverage.
Help to facilitate enrollment of eligible individuals in QHPs and insurance affordability programs.
Medicaid/CHIP (Some or All)
Provide information.
Help individuals complete an application or renewal.
Work with the individual to:– Provide documentation– Submit to the agency– Interact with the agency– Respond to agency requests– Manage their case
Marketplace CAC Certification Requirements
1. Registers
2. Is trained prior to providing application assistance
3. Complies with applicable authentication and data security standards, and with the privacy and security standards
4. Provides application assistance in the best interest of applicants
5. Complies with any applicable state law(s)
6. Provides information with reasonable accommodations
7. Enters into an agreement
Authorized Representatives
Designated by the applicant/beneficiary
Has the legal authority to interact on behalf of the applicant/beneficiary
Can sign the application Receives notices Individual or organization Must be allowed by the state
Hospital Enrollment “So What?”
1. Possibility of larger staff focused on assistance
2. Staff space allocations
3. Centralized or decentralized
4. Privacy for applicants
5. Performing tasks outside of your core business
6. Initial and ongoing training
7. Staff certification
8. Staying current with program and policy changes
9. Employing the most efficient and effective processes
Presumptive Eligibility
Presumptive Eligibility (PE) Enrollment by “Qualified Hospitals”– Participate as a Medicaid provider; – Notify state Medicaid agency of its decision to make PE
determinations; – Agree to make determinations consistent with state policies
and procedures; – At state option, assist individuals in completing and submitting
the full application and in understanding any documentation requirements; and
– Not be disqualified by the state Medicaid agency.
PE Expansion Groups
Presumptive Eligibility “So What?”
Provider payment during temporary eligibility period– Payment stands even if person found ineligible
State rules will vary, which may make PEmore or less attractive to hospitals
Risk of becoming uninsured after PE period Staffing, logistics, privacy, training
and certification
Eligibility
MAGI-Based Medicaid: Collapse into 4 groups MAGI-Excepted Medicaid: Aged, disabled, etc. Optional Groups: BCCT, working disabled
(exempt from MAGI) Emergency Medicaid: No changes Retroactive Coverage: Up to three months Spend down in 209(b) States not Medically Needy:
Aged, blind, disabled
Eligibility
Maintenance of Effort: 9/30/19 for children Children
– Highest level for age group– 185% Federal Poverty Level for infants
Enrollment While Pending (e.g., disability): – MAGI-based or QHP enrollment while
pending for MAGI-excepted coverage– Medicaid is retroactive, QHP coverage is not– MAGI-excepted Medicaid would be a
secondary payer for overlapping eligibility
Eligibility
Criteria MAGI-Based Medicaid/CHIP Qualified Health Plan
Household Tax household with exceptions Tax household
Income Tax rules with exceptions Tax rules
Disregard 5% Not applicable
Budget Period Point in time (current month)
Annual based on last tax return
Start Date Up to 3 months retroactive Prospective
Eligibility “So What?”
States may drop and/or change Medicaid programs when the Maintenance of Effort expires 12/31/13, except for children
Program options will impact:– Process the applicant goes through– Cycle time – Payment to the provider
Verifications
What– Age, DOB, Household Size: States “may” verify– Income: Process and sequence could vary– Pregnancy: Self-attestation
How– Data-driven Process: Electronic sources– Documentation Submission: Online, phone, in person,
or via mail– Electronic Data Matches: States decide usefulness,
frequency and time-frame (could be after enrollment)
Verifications
How Cont’d– Self-Attestation: Permitted, except as required by law, or not
permitted by law– When Documentation is Permitted: Not reasonably compatible– When State Law Does Not Permit Self Attestation: State option
to accept self-attestation unless ACA does not permit Reasonably Compatible: Both attestation and electronic
information are either above or below the eligibility level Reasonable Opportunity Period: 90 days for Marketplace;
differs for Medicaid
Verification “So What?”
Verifications plans will be state specific State policy decisions will be based on their
verification plan Transparency
Technology
Open enrollment: 10/1/2013 - 3/31/2014 Online application system must support
single streamlined application Electronically Pass Accounts: Medicaid
and the Marketplace FFM Medicaid “Determination” or “Assessment”
– Medicaid eligibility determination or – Medicaid eligibility assessment (at the state’s option)
Implement state access to “The Hub” Systems must support new renewal process
Technology “So What?”
Open enrollment without the technology to support it will create backlogs and frustration.
State rules dictate the type of Medicaid decisions that can be made by the FFM.
A lot to do. Will states be ready?
Reviewed six areas of the eligibility process impacted by ACA, regardless of expansion.
Examined what changes and how. Gave you points to ponder as you begin to prepare
your staff and facilities for the changes ahead.
SApplicationSAssistanceSPresumptive Eligibility
SEligibilitySVerificationsSTechnology
Wrap-Up
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