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The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com VMware Global, Inc.

The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances [email protected]@vmware.com VMware Global, Inc

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Page 1: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

The Next Generation SAP Data Center

Christoph Reisbeck

Director Global SAP Alliances

[email protected]

VMware Global, Inc.

Page 2: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

VMware: Who We Are

World’s leading providerof virtualization solutions

120,000+ customers worldwide All sizes and industries; 100% of Fortune 100

Vision: transform computing through virtualization

Products: reliable, award-winning, most-deployed

Analysts: up to 5-year technology lead

Page 3: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Contents

SAP and VMware Infrastructure

Use Cases for SAP

Customer Examples

Deployment Guidelines

Summary

Page 4: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

*Source: IBM Scorpion, VMware

0%

10%

20%

30%

40%

50%

60%

70%

1980 1990 2007

Server utilization rates*

Efficiency

1990 1997 2007

# co

mpo

nent

s

Numbers of components which need to be procured, provisioned, managed, secured, etc.

Complexity

Key IT Obstacles

What’s Increasing

Pressures

Do more with less

Comply with security and regulatory

requirements

What’s Decreasing

Resources

Less able to add new

functionality or improve IT

service levels

Page 5: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

5

Operational Cost Challenges

One Application = One Server

Typical Utilization is <15%

Page 6: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

The Solution: Virtualization

“Enterprise SOA with SAP NetWeaver and Virtualization from VMware deliver the most flexible, reliable and cost effective business agility solution for the customers’ business needs today.”

Roland WartenbergChief Virtualization StrategistSAP Labs, Palo Alto

Page 7: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Operating System

SAP

Operating System

Hypervisor (ESX Server)

VMware decouples software from hardware.

The Solution: Virtualization

Page 8: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Virtualization: Fundamentally Better

X

Automated Resource Assurance

Dynamic BalancingContinuous OptimizationNo stop and restart ofSAP applications

Increased Availability

AutomatedAcross ApplicationsAnd across SAP deployments

On Demand Capacity

Non-disruptive Scaling Flexible, Reconfigurable

Page 9: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

From Consolidation to Strategic Architecture

Consolidation & Containment

ApplicationAvailability

Change Management

ResourceManagement

Desktop Management

SoftwareLifecycle

BusinessContinuityProvisioning

Service Level Management

VMware Infrastructure

Page 10: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

SAP Business Suite

SAP NetWeaver Composition SAP NetWeaver Composition

SAP NetWeaver Integration SAP NetWeaver Integration

SAP NetWeaver Composition SAP NetWeaver Composition

Process standardization and innovation on one platform.End-to-end solution operations processes, support, best practices & training.Continuous Innovation with Enhancement Packages

SRM PLM SCM CRMERP

SAP NetWeaver Integration SAP NetWeaver Integration

SAP NetWeaver Composition SAP NetWeaver Composition

custombuilt

custombuilt

3rdparty3rd

party legacylegacybusinesspartner

businesspartnerWebWeb otherother

otherother

otherother

SAPs SOA Strategy

New user experiences New functionality New enterprise services New NetWeaver capabilities, …

VMware Infrastructure VMware Infrastructure

Page 11: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

12-Dec-2007: SAP Support for VMware

[….]

Production Support for Windows and Linux

VMware now a SAP Global Technology Partner

Page 12: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

VMware and SAP

VMware Virtualization Competency Center for SAP at AddOn premises in Walldorf

Demos and Sales Presentations

Trainings and Customer Seminars

Virtualization Assessments and POCs

http://www.vcc-sap.com

VMware member in SAP Co-Innovation Labin Palo Alto and Tokyo

Development of SAP on VMware solutions

VMware is member of SAPs Enterprise Virtualization Community

VMware runs SAPs ‘Center of Excellence’ infrastructure in Walldorf

Page 13: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

AD310 VMware Infrastructure 3: Install and Configure - for SAP System Administration Duration: 5 Days Target Group System administrators, systems engineers, and

operators responsible for ESX Server and/or VirtualCenter running SAP systems in virtual machines.

Prerequisites

SAPTEC Profound Operating System Knowledge

Objectives This hands-on training course explores VMware

Infrastructure 3. The course has a strong focus on SAP NetWeaver (NW 2004S) running in virtual machines.

SAP on VMware Training available

At the end of the course, participants will be able to install, configure and deploy virtual machines for running SAP systems.

Participants will be able to migrate and manage virtual machines and optimize resource allocation for SAP systems running in virtual machines. They will be able to combine high availability features of VMware and SAP to built highly available systems.

Completion of this course entitles the participant to attempt the examination for VMware Certified Professional status.

Notes This Workshop is a cooperation between AddOn and SAP AG. More information: www.addon.de/sap Enrolment directly at www.sap.de/education.

Page 14: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

VMware Solutions for SAP

Integration of VC into SAP ACC

Presented as technical pre view during several presentations at SAP TechEd Las Vegas and Berlin

VMware used for Demo deployments at SAP events

Broad use within SAP Linux development

VMware Virtual Appliances for SAP Solutions

SAP NetWeaver CE

SAP NetWeaver Test Drive on Linux

SAP NetWeaver IDES on Linux

Available for download from service.sap.com (S-User required)

Page 15: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Powerful Enough for SAP Applications %

of

App

licat

ions

Application’s Performance Requirements

PAST

IOPS

Network

Memory

CPU

< 100 at peak

< 300 Kb/s

< 4 MB at peak

1 to 2 CPUs

FUTURE

200,000+

40 Gb/s

256 GB per VM

8 VCPUs

CURRENT

100,000

9 Gb/s

64 GB per VM

4 VCPUs

Page 16: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Evolution of VI Performance for Large Apps

Ability to satisfy Performance DemandsAbility to satisfy Performance Demands

GeneralPopulationOf Apps

GeneralPopulationOf Apps

ESX 2.xESX 2.x FutureFuture

2-10% Overhead

8-way VSMP Scaling

256GB VM RAM

128 core scaling

512GBPhys RAM

200,000 IOPS

40 Gigabits

512 VMs

VI 3.5VI 3.5

10-20% Overhead

4-way VSMP Scaling

64-bit OS Support

64GB VM RAM

64 core hosts

256GB Phys RAM

100,000 IOPS

9 Gigabits

Gen-2 HW Virt

30-60% Overhead

2-way SMP

3.6 GB VM RAM

16 CPU support

4 CPU scaling

64GB Phys RAM

<10,000 IOPS

380mbits max

VI 3.0VI 3.0

20-30% Overhead

2-way SMP Scaling

16 GB VM RAM

16 core support

64GB Phys RAM

800mbits

Gen-1 HW Virt

MissionCriticalApps

MissionCriticalApps

100%100%

Page 17: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

SAP and VMware: Support Status

Full support for Production Environments

Windows and LinuxSAP NetWeaver 7.0 and 7.1 (SAP Kernel 7.10)

SAP NetWeaver 2004 (SAP Kernel 6.40)

Lower SAP versions supportable during an SAP upgrade

32- / 64-bit SAP Systems64-bit SAP systems are fully supported

32-bit SAP systems are supportable during an SAP upgrade

All SAP certified Hardware is supported

SAP removed requirement to certify servers specifically with VMware due to stability and performance

Server certificates are no longer necessary

Page 18: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

SAP Test & Development Systems

VMware Infrastructure

SAP HR System

Virtual Machine

Windows 64 Bit

Application Servers

SAP HR

SAP ERP Cluster

Virtual Machine

SuSE Linux

Application Servers

SAP ERP

Virtual Machine

Windows2000 Server

ApplicationServers

Test & Dev

SAP Business Intelligence

Virtual Machine

Windows2003 Server

ApplicationServers

SAP CRM

Virtual Machine

Windows 64 Bit

ApplicationServers

Test & Dev

Virtual Machine

Red HatLinux

Application Servers

SAP ERP

Virtual Machine

Red HatLinux 64 Bit

Application Servers

SAP BI

SAP BI Resource Pool Test & Dev Resource PoolSAP ERP Resource Pool

VMware ESX Server VMware ESX Server

VMware® VMotion™ Technology

Storage Network Servers

The Dynamic SAP Datacenter

Page 19: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Contents

SAP and VMware Infrastructure

Use Cases for SAP

Customer Examples

Deployment Guidelines

Summary

Page 20: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

AddressingCompliance

HighOperational Costs

SAPCustomer

Pain Points

Time-ConsumingSAP Upgrades

Expensive & ComplexBusiness Continuity

Solutions

SAP Customer Pain Points

Page 21: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Core VMware Use Cases For SAP Solutions

1. Consolidation and Containment

2. Utilization & Serviceability

3. SAP Upgrades and Fast Deployments

4. Disaster Recovery

5. High-Availability & Fault Tolerance

Page 22: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Use Case 1: Consolidation and Containment

Consolidation

Lower Cost of Ownership, lower management overhead

~5:1 consolidation ratio for SAP customers (numbers vary greatly)

Fast kick-start of new projects – start before new hardware has arrived!

Page 23: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Use Case 1: Consolidation and Containment

Aggregate collections of disparate hardware resources into unified logical resource pools

Failed server mean less resources not a failed application

Dedicated (virtual) infrastructure for each business unit; central IT retains control over hardware

Delegation of resource and virtual machine management down to the business unit

Management of an entire SOA application stack as a single entityServers, Storage, Networking

Business Unit

Department A Department B

Aggregate Resources

Resource Pool 2CPU 36GHz, Mem 58GB

Priority HIGH

Resource Pool 3CPU 12GHz, Mem 22GB

Priority LOW

CPU 48 GHz, Mem 80GB

Page 24: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

“saplicense –get” returns SAME hardware key! (License specific to the virtual machine, NOT to ESX Server

SAP licenses per SAP user irrespective of underlying hardware.

Hence, there are no license limitations

Use Case 2: Increasing Utilization & Serviceability

SAP CIOracle

SAP CIOracle

SAP CIOracle

WindowsSrvr 2003

WindowsSrvr 2003

WindowsSrvr 2003

SOURCE TARGET

vega7066 vega7066

VMotion

Page 25: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Dynamic and intelligent allocation of hardware resources with VMware DRS

to ensure optimal alignment between business and IT

Resource Pool

Business Demand

Use Case 2: Increasing Utilization & Serviceability

Customer Impact

>Align SAP resources with business priorities

>Operational simplicity; dramatically increase system administrator productivity

>Add hardware dynamically to avoid over-provisioning to peak load

What is it?

>Dynamic balancing of computing resources across SAP resource pools

>Intelligent resource allocation based on pre-defined rules

Page 26: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Watch the Demonstration: Distributed Resource Scheduling

Page 27: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Use Case 2: Increasing Utilization & Serviceability

Distributed Power Management (DPM)

Reduce data center power consumption by having DRS consolidate loads during non-peak hours and powering down the inactive hosts

The goal is to minimize total power consumption while still providing enough resource capacity to satisfy total resource demand, plus some user-specifiable amount of reserve capacity

Provides customers with significant cost savings from reduced power consumption

Resource Pool

Business Demand

Power Off

Page 28: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Watch the Demonstration: Distributed Power Management

Page 29: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Use Case 3: Upgrades and Fast Deployments

Page 30: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Use Case 3: Upgrades and Fast Deployments

Faster SAP Upgrades with more time and opportunity for test runs

Multiple snapshots can preserve VM status at different points in time

Very fast reversion to previous points in time

PREPARE UPTIME DOWNTIME POST

A.vmdkSnapshots

Stored in Virtual Disk

Schematic SAP Upgrade using virtualization:

XProblem occurs/

Retest needed

Page 31: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Use Case 3: Upgrades and Fast Deployments

CREATE VMINSTALL GUEST OS

(Windows Server)PATCH GUEST OS

INSTALL SAP ECC 6.0SID = TEM

Create

Template

(in back-ground)

Install SAP in VM

Deploy new SAP System from Template

DEPLOY VMFROM TEMPLATE(new hostname)

RUN SAP SYSTEM COPY SID = DEV

Faster SAP Deployment through VMware Templates

Page 32: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

32

Use Case 4: DR - Sources of downtime

Disasters .5% Flood, fire,

earthquake

Power outage

Contaminated building

Planned outages 80%

Firmware updates

Planned hardware maintenance

Backups

Unplanned Downtime 19.5%

Hardware failure

Software failure

Human error

Page 33: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

1. Activate Maintenance Mode for physical host

2. DRS migrates running virtual machines to other hosts

Use VMotion to evacuate hosts

Move running applications to other servers without disruptionPerform maintenance at any time of day

Automate with DRS maintenance mode

Automates moving virtual machines to other hostsAutomates re-balancing after maintenance complete

• Shut down idle host and perform maintenance

• Restart host; DRS automatically rebalances workloads

VMotionVMotion

Use Case 4: DR - Eliminating Planned Downtime

Page 34: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Minimizes planned downtime due to storage

Complete planned downtime management solution across servers and storage with VMotion and Storage VMotion

Use Case 4: DR - Eliminating Planned Downtime

Storage independent migration of virtual machine disks with Storage VMotion

Zero downtime to virtual machines

LUN independent

Supported for Fibre Channel SANs

Page 35: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

35

Use Case 4: DR - Dealing With Unplanned Downtime

Physical Infrastructure

Rebuild server = Slow recovery

Redundant standby servers = Expensive

Implement clustering software = Costly and complex

VMware Infrastructure

Automates virtual machine restart

Independent of OS and applications

VMware Infrastructure

2-way System

2-way System

4-way System

8-way System

Automating Recovery from Server Failure

Page 36: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

36

Use Case 4: Disaster Recovery Challenges

Site A Site B

Recovery Target

Configure hardware

Install OS

Config OS

Install backup/restore agent

Start “Single-step automatic

recovery”

Require identical hardware for recovery

Because of hardware dependencies

Double costs, increases complexity

Idle hardware

Need standby hardware for faster RTO

Repurposing servers at time of disaster is labor-intensive and time-consuming

Slow, complex recovery process

Different solutions for different availability tiers

Separate procedures for system and data disks

Multi-step recovery processes

Page 37: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Use Case 4: Disaster Recovery Management

PrimarySite

Secondary Site

Native or third-partyreplication

Key virtualization advantagesfor disaster recovery:

Encapsulates OS + application

recovery site is hardware- independent virtual machines are easily restarted on DR site

Improved DR Testing

easy spin-off of DR VMs for effective testing

A.vmdk

XA.vmdk

Site Recovery Manager leverages VMware Infrastructure to deliver advanced disaster recovery management and automation

Page 38: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Use Case 4: DR - VMware SRM Recovery Plan

SRM allows the ability to create detailed recovery plans specific to your datacenter

Page 39: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Use Case 4: DR - SRM Testing and Audit Functionality

Ability to monitor what is working and what is not.

Test as often as needed.

Page 40: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Core SAP Use Case 5: Disaster Recovery Management

Primary Site

DRSite

SnapMirror

FC or iSCSI

40

DRTest

"FlexClone" created from Snaphot copy

DataVolume 1

DataVolume 2

Rep DataVolume 1

DR TestFlexClone

DataVolume 3

Site RecoveryManager:

NetApp Adapter

Testing the DR framework:

1. Protection group with two SAP VMs on two servers replicated to DR site

2. DR site utilized

3. Start DR test plan –replicated SAP VMs started in isolated network

4. Test of recovered SAP applications

5. Cleanup

Page 41: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Watch the Demonstration: Site Recovery Management

Page 42: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Automated & Cost-Effective Disaster Recovery for SAP Implementations

VMware® Site Recovery Manager and

NetApp Storage and Data Management Solutions

Page 43: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

ESX Server

Core SAP Use Case 6: Out-of-the-box High Availability

Virtual Machines

ESX Server

Storage

A.vmdk

Physical Servers

Clustering for all environments

High-Availability without expensive/complex cluster software in all environments

No project down-time due to server failure

Cost effective High Availabilty for SAP test environments, not just productionX

Page 44: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

App

OS

App

OS

VMware ESX VMware ESX

HA HA

Roadmap Example: VMware HA

Page 45: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

App

OS

App

OS

VMware ESX VMware ESX

HA HA

Roadmap Example: VMware HA

Page 46: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

App

OS

App

OS

VMware ESX VMware ESX

HA HA

Roadmap Example: VMware HA

Page 47: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

VMware ESX VMware ESX

App

OS

App

OS

VMs Reboot

Roadmap Example: VMware HA

Page 48: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

App

OS

VMware ESX VMware ESX

App

OSFT

Roadmap: VMware Fault Tolerance

Page 49: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

VMware ESX VMware ESX

App

OS

No Reboot –Seamless Cutover

Roadmap: VMware Fault Tolerance

Page 50: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

DatacenterInfrastructure

LinuxWindows

ManagementvServices

Off-PremiseCloud

Future Future Future …

ApplicationvServices

InfrastructurevServices

CloudvServicesvCompute vStorage vNetwork

Availability Security Scalability

Roadmap: From Virtual Infrastructure to VDC-OS

Page 51: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Moving forward: Industrialization of IT

C. Benz & Söhne, 1910: in the record year 1900, 430 employeesassemble 603 Benz-Automobiles*1

VW Zwickau, 2002: 650 robots welding car bodies for Golf and Passat*2

Page 52: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Contents

SAP and VMware Infrastructure

Use Cases for SAP

Customer Examples

Deployment Guidelines

Summary

Page 53: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

SAP Hosting: Using Virtualization to Serve a Huge User Base

The ChallengeSAP Hosting manages SAP-on-SAP infrastructure globally and hosts more than 330 additional customers around the Globe in 5 main data centers. Need to manage 6.000+ SAP systems cost-effectively and provide excellent service levels.

The SolutionVMware virtualization results in lowers costs, enables development and and automation of user services, provides better hardware and software lifecycle management, and improves production and capacity planning across a more unified infrastructure.

“VMware Infrastructure has many benefits for a hosted environment such as ours that offers software as a service. We’ve been able to automate internal business processes and increase service levels to internal customers. In addition, we have reduced costs with consolidation and automation of system deployment, as well greatly reduced the required hardware for internal training and test systems.. ”

Markus WinterHead of Strategic Projects SAP Hosting

• 3.500+ virtual machines/~300 ESX Server hosts/~200 TB storage on Linux and Windows

• Flexible resource assignments for training department

• Great fit for offshore strategy• Flexible internal server provisioning• Increase customer services with less effort

Page 54: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

SAP ERP UpgradeThe ChallengeEFI employs several SAP modules to build integrated business solutions and services. EFI planned to upgrade its SAP modules and at the same time move from a proprietary hardware and software environment to industry-standard x86-based hardware and Red Hat Linux operating system.

The Solution

EFI used VMware® Infrastructure 3 to minimize the complexity and reduce the cost of developing, testing, and deploying its upgrade to this multi-tiered environment.

• Saved 30% on hardware costs

• Reduced energy costs by one-third

• Avoided project budget creep

• Cut off-hours workload in half

“…our developers have the resources they need, when they need them, and we’ve really mitigated ‘budget creep.’ That flexibility has to do with the functionality and responsiveness of VMware products, which enables us to serve our customer better and ultimately to save my company money.”

Dave SwanSenior Manager, IS&T Server

Operations EFI

Page 55: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Delivering on Uptime Requirements

The ChallengeCheckpoint needed to create a more robust and flexible SAP solutions based environment. The company was also trying to reduce ongoing maintenance overhead and ensure reliable IT infrastructure for remote sites. In addition to all of that, it needed to provide enhanced DR capabilities.

The Solution

VMware Infrastructure 3 accelerated provisioning, simplified management and improved disaster recovery by providing a more robust and scalable platform for Checkpoint’s SAP software deployment.

• Resource utilization increased from 15% to 70%

• Provisioning times reduced from 4-6 weeks to 1 hour

• Accelerated disaster recovery at secondary site

“VMware is certainly our platform of choice; in terms of reliability we have a very robust infrastructure which is currently delivering 99.99% uptime for our critical systems. As far as manageability is concerned, running SAP on VMware means our IT department spends far less time on mundane maintenance tasks and can focus on more strategic projects.

Michael NoggerIT Operations Manager Europe

Checkpoint Systems International GMBH

Page 56: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

The ChallengeHardware supporting the SAP environment at AstraZeneca’s Plankstadt datacenter was aging and needed to be replaced. This upgrade was made more difficult by requirements for high application availability and a more efficient business continuity process, and the regulatory requirements imposed by Sarbanes-Oxley compliance.

The SolutionAstraZeneca worked with AddOn Systemhaus to deploy VMware® Infrastructure 3 on HP Proliant servers. VMotion is used to achieve high availability, and virtual machine templates mean server certification can be done in less time

• 10:1 server consolidation ratio

• Server deployment dropped to 30 minutes

• Reduced time and complexity of regulatory server certification process

• Expect 3-year cost savings of > €1M

“…VMware Infrastructure is proving to have a lot of benefits for us. We are already using VMotion to achieve high availability and 24/7 uptime... And we’re

exploring the ways

virtualization can help us provide better service levels with Consolidated Backup

and quicker restarts. ”Askin Karatepe

Server and Database Administrator,

AstraZeneca

SAP Upgrade in a Regulated Industry

Page 57: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Project Duration: 18 MonthsQ3/Q4 FY06

Assessments, Sizing, and

Design

Q1/Q2 FY07

Setup, Pilot, and Training

Q3/Q4 FY07

Datacenter Consolidation and Migration of SAP

Systems

Page 58: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Astra Zeneca - Cost Calculation

Hard- and Software Investment

Storage Virtualization

Implementation

High Availability

TCO over 3 Years

1.4M EUR Cost Savings over 3 years

Page 59: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Contents

SAP and VMware Infrastructure

Use Cases for SAP

Customer Examples

Deployment Guidelines

Summary

Page 60: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

2 – Tier vs. 3 – Tier

DB & CI

OS

CRM

PresentationLayer

Database & Application

Layer(Combined)

2-Tier Architecture 3-Tier Architecture

DB

OS

PresentationLayer

ApplicationLayer

App

OS

App

OS

DatabaseLayer

OnlineProcess

BatchProcess

DatabaseProcess

OnlineProcess

BatchProcess

DatabaseProcess

Page 61: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

SAP General Guidelines

Work with your hardware vendors to get detailed sizing for your solution and follow the normal SAP Quick Sizer sizing process.

Scale the SAP application tier horizontally across multiple virtual machines as it is typically done on physical servers in the native world.

For larger SAP implementations (above 4 vCPU on the database) deploy SAP application instances in virtual machines, but leave the database on native hardware (CI can be moved off and clustered).

Page 62: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Sample SME Configuration

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Sample Large Configuration

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SAP Design and Deployment Considerations

Use smaller-size (1 or 2 vCPU) virtual machines where possible (more CPU will not necessarily make it faster).

Follow SAP rules for setting up file systems for the database; for example, distribute database files over different virtual disks.

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SAP on VMware Guidelines

SAP Note 674851 - Virtualization on WindowsSAP on VMware on Windows deployment tips: see SAP Note 1056052 “VMware ESX Server 3.x config guide”

Use the latest processor generations

Use VM's with one or two virtual CPU‘s ,start small

Use a physical Host for the DB if VM resources are not sufficient

Distribute database files over different disks (as per SAP’s normal recommendations)

Don’t over commit memory to the point where VM paging starts

Use the SAP flat memory model with memory protection switched off (SAP Note 1002587) for test and dev systems

Use large Memory Pages. (em/largepages=yes) (best for ESX 3.5)

With new Processor Generations that support RVI (AMD) or EPT (Intel) memory performance is greatly improved. This is especially important for the use of mprotect.

Page 66: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

SAP on VMware Guidelines (contd)

SAP Note 895807 - Virtualization on LinuxSAP on VMware on Linux deployment tips: see SAP Note

1122388 “VMware ESX Server 3.0 configuration guide”Use the latest processor generations

Use VM's with one or two virtual CPU‘s ,start small

Use a physical Host for the DB if VM resources are not sufficient

Distribute database files over different disks (as per SAP’s normal recommendations)

Don’t over commit memory to the point where VM paging starts

Use the “map” memory model in your Instance Profile (es/implementation = map) for best memory throughput.

Use Memory „Large Pages“ for optimal Memory throughput

We HIGHLY recommend to use Novell SLES 10 UP2 and REDHAT RHEL 5.2 or higher to avoid time conflicts.

With RHEL 5.1 and higher we recommend to use the new Boot parameter “divider = 10” to reduce the amount of timer interrupts to 100 Hz.

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Sizing

Start with small units. Smaller units are better manageable and load balancing is easier.

Use the scaling features of SAP. e.g. deploy additional Application Servers if necessary

Virtualization does fit every customer, but some times it is necessary to leave a highly utilized Database on a „native“ host and virtualize the remaining components.

SD Benchmark results are around 540 SD users for 2 vCPU with 8GB and around 800 SD users for 4 vCPU with16GB. When using the latest Processors.

We are working with the Hardware Vendors to determine sizing numbers.Please work with the Hardware Vendors to get latest numbers.

Page 68: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Ten Steps to a Successful SAP Virtualization Understand the Vision of a Virtualized SAP Infrastructure

Virtualization Check/Assessment

Decision and Budgeting

Setup of VMware Infrastructure

Workshop/SAP-on-VMware Training

Virtualize Non-critical SAP Systems (dev, QA)

Pilot of SAP Test and Dev Environments

Virtualization of SAP Production Systems

Go-Live Check

Application Lifecycle Management

Business Process Automation

Page 69: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Who Can Help?

• AddOn Systemhaus GmbH• AtosOrigin – Belgium & Netherlands• Bechtle AG & Co.KG• Bristlecone Labs• cenit AG• Computacenter • Deloitte Consulting• Didas AG• EDB

• Fritz & Macziol GmbH• Genilogix• Hitachi Information Systems• Melillo Consulting• OnTrack Solutions• S&T Austria GmbH• Sysdat GmbH• T-Systems North America• TExperts, Inc.• Wharfedale Technologies

VMware SAP

VMware SAP Solutions Partner Community

http://www.vmware.com/sap/sap-service-partners.html

Page 70: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Contents

SAP and VMware Infrastructure

Use Cases for SAP

Customer Examples

Deployment Guidelines

Summary

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SAP & VMware: Joint Customer Successes

ABB Grain

Arinso

AstraZeneca

Bender

City of San Diego

Checkpoint

Colgate

Deutsche Bundesagentur fuer Arbeit

Dow Chemical

Energie AG

EFI

Favrille Pharma

Forest City Enterprises

FutureFuel Chemical Company

Hitachi Information Systems

Moen

MTU Aero Engines

NuVasive

Peerless Clothing

SAP Hosting

Southwestern Great American Inc.

Tasty Baking Company

T-Systems

….

Hundreds of customers, including:

[….]

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Resources

SAP Notes674851 – Virtualization on Windows

1104578 – Virtualization on Windows: Enhanced Monitoring

1056052 – VMware ESX Server configuration guidelines

1122388 – Linux: VMware ESX Server 3 configuration guidelines

1122387 – Linux: Supported Virtualization technologies with SAP

895807 – SAP support in virtualized Linux environments

SAP VMware (and other) benchmarks• http://www.sap.com/solutions/benchmark/sd2tier.epx

Page 74: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Most Reliable: VMware ESX (#2: IBM Mainframe)

Best Breakout Technology: VMware

Easiest to Use/Manage: VMware Workstation

Biggest "Wow" in an IT Product: VMware Fusion

Over 30 Awards in 2007

Page 75: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc

Questions?

Page 76: The Next Generation SAP Data Center Christoph Reisbeck Director Global SAP Alliances christoph@vmware.com@vmware.com VMware Global, Inc