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The Pieces OfCrisis and Emergency
Risk Communication Planning
The Pieces OfCrisis and Emergency
Risk Communication Planning
Northeast Colorado Health DepartmentNortheast Colorado Health Department
WHO WE AREWHO WE ARE
Rural health district covering 6 counties Rural health district covering 6 counties
9,200 square miles • 70,000 population
Northeast Colorado Health Department
WHO WE AREWHO WE ARE
Number of full-time PIOs in our health district in the emergency response field …
Number of full-time PIOs in our health district in the emergency response field …
Northeast Colorado Health Department
PIECE BY PIECEPIECE BY PIECENortheast Colorado Health Department
deadlines
messages
media
spokespersons
fact sheets
partners
authorization
contacts
policy
audiences
resources
procedures
equipment
staffingcoordination
continuity
risk
monitoring
NO PLAN = CHAOSNO PLAN = CHAOS
FIND THE PEOPLEFIND THE PEOPLENortheast Colorado Health Department
NCHD Emergency Communication Team
FIND THE PEOPLEFIND THE PEOPLENortheast Colorado Health Department
PIO
HCPcoordinator
EHrepresentative
FP Clerkbilingual
Adminbilingual
Adminbilingual
Sell Management on the idea
Sell staff on the idea
Train the team in basic PIO duties, as well as risk communication training
Train the team to the CERC plan
Keep the team interested
Sell Management on the idea
Sell staff on the idea
Train the team in basic PIO duties, as well as risk communication training
Train the team to the CERC plan
Keep the team interested
FIND THE PEOPLEFIND THE PEOPLENortheast Colorado Health Department
DON’T SCARETHE PEOPLEDON’T SCARETHE PEOPLENortheast Colorado Health Department
Split team according to duties PIO Internal Communications External Communications
Create Job Action Sheets Specific duties and check boxes for immediate,
intermediate and extended actions
Make those jobs as easy as possible Check off lists Templates
Split team according to duties PIO Internal Communications External Communications
Create Job Action Sheets Specific duties and check boxes for immediate,
intermediate and extended actions
Make those jobs as easy as possible Check off lists Templates
CREATE THE PIECESCREATE THE PIECESNortheast Colorado Health Department
PUT IT TOGETHERPUT IT TOGETHERNortheast Colorado Health Department
JIC Protocol Plans are currently in the works to sit down and
hammer this out.
Identify more PIOs in the area Finding it somewhat difficult to identify everyone
we need – still have gaps in every county
Pinpoint special populations and resources
Community meetings
Test the plan and share with partners Exercise on June 2
JIC Protocol Plans are currently in the works to sit down and
hammer this out.
Identify more PIOs in the area Finding it somewhat difficult to identify everyone
we need – still have gaps in every county
Pinpoint special populations and resources
Community meetings
Test the plan and share with partners Exercise on June 2
MISSING PIECESMISSING PIECESNortheast Colorado Health Department
Questions?Questions?
Northeast Colorado Health Department
