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1 Buildin g Bridges to China 28 September 2012 - Chester Beatty Librar Buildin g Bridges to China

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Page 1: TMF Group - Building bridges to china case studies

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Building Bridges to

China

28 September 2012 - Chester Beatty Library

Building Bridges to

China

Page 2: TMF Group - Building bridges to china case studies

© 2012 Deloitte AP ICE Limited

Case Studies

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China

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Building Bridges to

China

Kraken YU, ( 余小晴 )

Director, Ireland HK Business Forum, Dublin Chamber of Commerce

& CEO at Cornerstone (Research) International

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China

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Building Bridges to

ChinaKnow Asian Markets, Grow Asian Markets

爱尔兰

CHINA

China: Country profileCulture IssuesCase Study: Software IndustryDo’s & Don’t

Know Asian Markets, Grow Asian Markets

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China

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ChinaChina Country Profile

China is the world's most populous country, with a continuous culture stretching back nearly 4,000 years.

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ChinaChina – Country Profile

Many of the elements that make up the foundation of the modern world originated in China, including paper, gunpowder, credit banking, the compass and paper money.

After stagnating for more than two decades under the rigid authoritarianism of early communist rule under its late leader, Chairman Mao, China now has the world's fastest-growing economy and is undergoing what has been described as a second industrial revolution.

China is the world’s second largest economy.

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China

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ChinaChina – Country Profile

The People's Republic of China (PRC) was founded in 1949 after the Communist Party defeated the previously nationalist Kuomintang in a civil war. The Kuomintang retreated to Taiwan, creating two rival Chinese states - the PRC on the mainland and the Republic of China based on Taiwan.

Beijing says the island of Taiwan is a part of Chinese territory that must be reunited with the mainland, by force if necessary. The claim has in the past led to tension and threats of invasion, but since 2008 the two governments have moved towards a more cooperative atmosphere.

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ChinaChinaProfile- Economy

Nowadays China is one of the world's top exporters and is attracting record amounts of foreign investment. In turn, it is investing billions of dollars abroad.

As a member of the World Trade Organization, China benefits from access to foreign markets. In return it must expose itself to competition from abroad. But relations with trading partners have been strained over China's huge trade surplus and the piracy of goods; the former has led to demands for Beijing to raise the value of its currency, which would make Chinese goods more expensive for foreign buyers and, in theory, hold back exports.

Some Chinese fear that the rise of private enterprise and the demise of state-run industries carries heavy social costs such as unemployment and instability.

Moreover, the fast-growing economy has fuelled the demand for energy. China is the largest oil consumer after the US, and the world's biggest producer and consumer of coal. It spends billions of dollars in pursuit of foreign energy supplies. There has been a massive investment in hydro-power, including the $25bn Three Gorges Dam project.

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ChinaChinaProfile Facts

Full name: People's Republic of China Population: 1.34 billion (UN, 2009) Capital: Beijing Largest city: Shanghai Area: 9.6 million sq km (3.7 million sq miles) Major language: Mandarin Chinese Major religions: Buddhism, Christianity, Islam, Taoism Life expectancy: 71 years (men), 75 years (women) (UN) Monetary unit: 1 Renminbi (yuan) (Y) = 10 jiao = 100 fen; Main exports: Manufactured goods, including textiles, garments,

electronics, arms GNI per capita: US $2,940 (World Bank, 2008) Internet domain: .cn International dialling code: +86

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China China – International Stage

Beijing Huaqi Information Digital Technology Co. Ltd (aigo) is a high-tech company headquartered in Beijing dedicated to the development of China's national IT industry. 

aigo is a leading manufacturer of electronic products for consumer and professional markets.  Its products include MP3 players, many other newly developed products like MP4 players and MP5 players. 

Huaqi recorded consolidated annual sales of approximately 2 billion RMB last year and includes more than 1,900 employees worldwide, over 700 of whom are professional and qualified R&D staff. 

Huaqi uses the marketing platform of Vodafone McLaren Mercedes to develop aigo's overseas market.  aigo is Vodafone Mclaren Mercedes' first Chinese partner. 

Patriot

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China’s Gateway to US & Europe (EMEA)

中国通向美国和欧洲 (EMEA) 的通路

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China – Ireland Cooperation中国与爱尔兰的合作

Software development; First Accredited ECDL courseware in Chinese; First Irish s/w company registered with the Copyriht Authority, Beijing,

China; First eLearning company in China aim at the Outsourcing market; First company with training course mapped onto SFIA – EU ICT Skills

framework; Cloud based eAssessment engine in Semantic eLearning platform; Saas / PaaS; Business member of ISIN – Irish Software Innovation Network by ISA,

IBEC, EI

Technology partner – Ireland (DERI-NUIG, DIT), France, HKSAR, China. Based in NovaUCD, UCD, Belfield, Dublin

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China – Ireland Cooperation中国与爱尔兰的合作

– Neusoft - 东软– ATA Testing -ATA 测试– Linkage - 联创

Agreements signed during Trade mission to China, 2005.

2005 在贸易代表团到中国期间签署的协议。

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China – Ireland Cooperation中国与爱尔兰的合作

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Building Bridges to

ChinaAdvantages of Ireland

English speaking country (mother tongue) Advanced infrastructure and education World center of excellence for software

localisation– Non-English localisation and sales by native speakers

(10% of workforce is non-Irish with 25+ major languages)

Close to the marketplace Pro-business tax (12.5%), legal and government

policies Close business and family connections to USA

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China爱尔兰的优势

讲英语的国家 ( 母语 ) 高级基础设施和教育 世界卓越的软件地方化中心 接近市场 低营业税 (12.5%) ,法定的政府政策 与美国的接近贸易和家庭联系

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Building Bridges to

ChinaUnderstanding Chinese Business Culture and Etiquette

The Chinese business practice is vastly different from the Western method that most of us may be used to. Of course, with the Chinese economy opening up, China's joining of WTO and the Olympics in 2008, many Chinese business practice are now beginning to align with more conventional methods.

However, China will always have their own unique business culture and etiquette, given their unique history and background.

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Understanding Chinese Business Culture and Etiquette

Chinese business contacts are mostly referrals However, it is common today for cold calls and direct contacts, given the availability

of the internet and the competitive nature of Chinese businesses. Business Relationship in China

Chinese business relationship inevitably becomes a social relationship after a while.

Seniority is important in ChinaSeniority is very important to the Chinese especially if you are dealing with a State owned or government body. Instead of addressing the other party as Mr. or Mrs. so and so, it is always appropriate to address the other party by his designation (i.e Chairman So and So, Director So and So or Manager So and So)

When giving out name cards or brochures, make sure you start with the most senior person before moving down the line. When giving out a name card or receiving one, ensure that you are stretching out with both hands with the card. Remember to face the card you are giving out in a manner such that the receiving party gets it facing him correctly.

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Building Bridges to

ChinaUnderstanding Chinese Business Culture and Etiquette

Giving Face or Gei MianZiGiving face (aka giving due respect) is a very important concept in China. You must give the appropriate respect according to rank and seniority.

Gifts and PresentsUnlike earlier days when China was very poor, gifts, especially of Western origin was especially appreciated. Today, China produces and imports almost anything imaginable and gifts are no longer a novelty.

However, gifts are always appreciated and especially in the smaller cities or towns, will continue to play an important part in your business relationship.

Lunch/Dinner in ChinaThere is no business talk in China without at least one trip to a restaurant. Sometimes, a trip is made to the restaurant even before any business discussion take place! Inevitably, the restaurant will always be a grand one and you are likely to be hosted in a private room.

There is an elaborate seating arrangement for a Chinese business meal. There are fixed seating positions for the host and the guest and then they are seated again according to seniority. This is a very important aspect of a formal dinner and it is important that you follow the rules accordingly.

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Building Bridges to

ChinaUnderstanding Chinese Business Culture and Etiquette

Drinking with the ChineseThe Chinese are big drinkers especially in Northern and Western China. It does not matter if it is lunch or dinner; as long as a meal is being hosted, there will be alcohol.

Chinese wine is the favorite, followed by red wine and beer. Chinese wine is more like fuel than liquor, having a alcohol concentration as high as 60% or MORE! No matter how good a drinker you may think of yourself, never, ever challenge a Chinese into a drinking contest. They will win, hands down!

It is often seen as rude not to drink with the Chinese in a formal dinner.

After Dinner Entertainment in ChinaFormal business dinner normally drags for quite sometime as there will be much social talk, some karaoke, and drinking contests. Most of the time, everyone is too drunk to indulge in further entertainment after a dinner. In addition, if you are just new to this partnership, you are unlikely to be invited to further after dinner entertainment.

However, once you are familiar with them, you may be invited to a Karaoke, or a Night Club, or a Suana. Do note that if they are the host for the night, all bills will be picked up by them for the night, including all entertainment. It is impolite to fight for the bill or worst, split the bills.

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Understanding Chinese Business Culture and Etiquette

Controversial Issues in China

There are some taboo areas in social conversations with the Chinese. Try to avoid these conversational topics as much as possible:

1. You must not mention that Taiwan is an independent state or a country.2. You must NEVER praise the Japanese or be seen to be good buddies with them.3. You can condemn Chairman Mao Tse Tung but avoid criticizing Deng Hsiao Ping.4. You must not praise Shanghai in front of natives of Beijing and similarly vice versa.

However, the younger generation, especially those educated overseas, the ‘old’ traditions is not as important as for the older generation, but respect is.

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Cultural Differences - Potential for Major Problems

West – Expressionist

– Chinese – Listen & learn

West – straight to the point

– Chinese – hidden agendas

West & Chinese – explore each others market

To cooperate – find a win + win

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Cultural Differences - Potential for Major Problems

Western companies assume creativity

– Do not specify requirements in detail Eastern companies require detailed instructions Major potential for mistakes!

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ChinaChinese LanguageStandard Mandarin is officially known

in mainland China, Hong Kong  and Macau as Putonghua (simplified Chinese:  普通话 ; traditional Chinese:  普通話 ; pinyin: Pǔtōnghuà; literally "common speech").

in Taiwan as Guoyu, and unofficially in Hong Kong as Gwok Yu (simplified Chinese:  国语 ; traditional Chinese:  國語 ; Mandarin Pinyin:Guóyǔ; Jyutping: gwok3 jyu5; literally "national language").

in Malaysia and Singapore as Huayu (simplified Chinese:  华语 ; traditional Chinese:  華語 ; pinyin: Huáyǔ; literally "Chinese (in a cultural sense) language").

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ChinaChinese Language

口 = mouth官 = official

口 + 口 = 官

An official have TWO ‘mouths’,a well known Chinese saying

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Building Bridges to

ChinaChinese Language

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Building Bridges to

ChinaChinese Language

www.chinpass.com

Learn to speak Chinese in 72 hours!Play virtual game to learn

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China软件 Software

http://www.most.gov.cn/eng/

http://www.miit.gov.cn/

Government bodies – Technology, software industry

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China软件 Software

Government bodies – Technology, software industry

Ministry of Industry and Information Technology (simplified Chinese:  工业和信息化部 ; traditional Chinese:  工業和信息化部 ), established in March 2008, is the state agency of the People's Republic of China responsible for regulation and development of the postal service, Internet, wireless, broadcasting, communications, production of electronic and information goods, software industry and the promotion of the national knowledge economy.

The Ministry of Industry and Information Technology is NOT responsible for the regulation of content for the media industry.

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China软件 Software

http://english.cas.cn//

http://www.cae.cn/en/

http://www.csia.org.cn

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Related bodies in HKSAR软件 Software

http://www.cyberport.hk

http://www.ogcio.gov.hk/eng/about/ewelcome.htm

http://www.hkstp.org

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China 软件 Chinese Software Growth China's software industry grew at a compound annual growth rate of more than

39% over the period from 2001 to 2007 to reach RMB 506 billion and is further anticipated to grow at a CAGR of nearly 22% through 2012.

Rapid growth in IT spending among various industrial segments, including government, banking and manufacturing are likely to propel the domestic software industry in near future.

The ongoing large-scale endeavors for 3G deployments are expected to fuel growth in the demand for 3G telecom software across various application platforms.

Expanding broadband infrastructure with increased Internet penetration among Small and Medium Businesses (SMBs) will help the SaaS market to grow at a CAGR of approx 44% during 2008-2012.

The software outsourcing market is anticipated to grow at a CAGR of nearly 34% from 2008 to 2012.

The current perception of lack of required talent in coming few years is urging the foreign IT training and education centers to expand into China's IT education market.

Also, China is known as one of the leading countries in software development in world.

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China 软件 Top Chinese Software Companies

In 2008 there were 984 software companies that achieved 100 million RMB or above in revenues.

Beyondsoft CDC Software Chinasoft International Ltd. hiSoft Technology International Integrated Solutions Limited Integrated Solutions Limited (ISL) Kingdee International Software Group Co. Ltd Neusoft UFIDA Software Co. Ltd VanceInfo Technologies Inc.

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Building Bridges to

China 软件 Top Chinese Software Companies

Sourcing The exports are mainly driven by the software business given by Japan. Over

60% of Chinese exports are taken up by Japan, as there are a good number of Chinese developers who develop software in Japanese.

Linux It is predicted that in China, Linux market (both server and client) will grow with

an annual rate of 34 %. The client-side share growth will be comparatively faster. Enterprise software The Enterprise software market including ERP (Enterprise Resource Planning),

SCM (Supply chain Management), EAM (Enterprise Asset Management), CRM (Customer Relationship Management) and financial software is growing rapidly. The ERP software is available from UFIDA Software, Kingdee, SAP, etc.

Are you in the CLOUD !!!

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Building Bridges to

ChinaGet it right - Copyright!

INTELLECTUAL-PROPERTY TRANSFER?

BUT, China, notorious as a hub of software piracy, has been steadily cleaning up its act. In 2004, 90% of the software used in China was pirated … By 2008, according to the most recent statistics available, that piracy rate had dropped to 80%. Bloomberg Business week – 3,2010

"China's increasing efforts to implement policies to promote 'indigenous innovation' that discriminate against foreign firms and seek to compel them to transfer IP rights to Chinese ownership.“

Beijing imposed a Dec. 10, 2009, deadline for companies in software, telecom, energy-efficient products, and three other sectors to apply for placement on a government procurement list of preferred products. To get on the list, companies need products with intellectual property developed, owned, and trademarked in China.

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Building Bridges to

ChinaCase Study

1. Delivery of a training service to China: Argreement signed, June, 2007, with regional office of MII. Appointed a local partner – Microsoft training in region Local MII office is the operator. Detail of Agreement not all deliver ! From payment terms to local

partner’s benefits.

2. Renewable Engergy. Irish Developer secured project finance via trade finance. Is it the right

way to do business ? Major Chinese Wind energy turbine manufactere acquired Dutch Tech

Co. But not seeing eye-2-eye ? Developing three wind farms in Ireland – over complcated with local

detail.

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Building Bridges to

ChinaGet It Right!

Know your client. Know your client’s client ! – government ? What is the value proposition? Where the commercial benefits are? Who & when financial transaction is conducted ? Make sure you have initial funding requirements

+20% ! Brand your product / service, make it sexy !

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China

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Building Bridges to

ChinaGet It Right!

Local employees V partner. Travel & visit your clients – Cost, in time & € ! Micromanagement – COST $$$ Try Agile ? Try HKSAR – Hong Kong Special Adm Region. China & Chinese Co is ready and able to invest. Are

you ready to sell ?

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China

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Building Bridges to

ChinaGet It Right! Culture

•Build relations•Traditions•Respect each others culture•‘Face’ in VERY important•Team work•Leadership

In China, one single most import aspect:-

联系 ! [guānxì] - Connections, networks

-- Mid Autum’s festival, 30-Sept, 2012.-- China National Day, 1-October.

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Building Bridges to

ChinaMr Kraken Yu FIAP BSc MSc

Ireland HK Business ForumDublin Chamber of [email protected]

THANK YOU !谢谢!

Cornerstone Research Intl,NovaUCD, UCD,Belfield, Dublin 4www.eassess.org [email protected]

•Mentor, Enterprise Ireland•ex-Director, China,Asia Trade Forum,Irish Exporters Association,Dublin.

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China

Michael Shelly

Operations Director, PM Group

Central & Eastern Europe (CEE), Russia, Middle East & North Africa (MENA) and Asia

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Building Bridges to

ChinaPM Group in China

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Building Bridges to

ChinaOverview of PM Group

An integrated A&E Design and Project Management firm

1,750 people - 25 0ffices & 30 countries

Gross Revenue > €200M

Sectors: Life Sciences, Food/Nutritionals, Advanced Technology, Healthcare, Education, Energy & Environmental, Infrastructure

Full Service Company

− Architecture & Engineering Design

− Permitting & Environmental Consulting

− Procurement & Contract Administration

− Project & Construction Management

− Commissioning & Qualification

− Consultancy – Environmental & Sustainability

Established 1973 – Private Company – Employee Owned

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Our Clients……Pharmaceutical and BioPharmaceutical

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Advanced Manufacturing

Our Clients….

Food, Nutrition & Consumer Products

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China

Janssen,Belgium

Genzyme, Belgium, USA & China

Sanofi-Aventis, Paris

Merck, Ireland

Intas, IndiaGSK Bio, Belgium

CentocorIreland

Biopharma

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China

MARS Wrigley, China

Pfizer Wyeth Nutritionals, Suzhou, China

Inbev, UK

Coca Cola, Ireland

Pfizer Wyeth, Singapore

Almarai, Saudi Arabia

Cadbury, Poland

Food/Nutritionals & Beverage

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Microsoft Data Centre, Ireland

Intel, Ireland

Dell, Poland

Tyndall, Ireland

National Bank of Abu DhabiData Centre

Advanced Technology

IBM, Ireland

Tyndall, Ireland

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ChinaGroup Strategy Since 2005

Reduce dependency on Ireland

Develop an International ‘footprint’

Follow our MNC clients wherever they are investing

Focus on our Life Sciences & Food Sector clients in Ireland, UK, WE, CEE, Singapore, China, India and the USA

Focus on Healthcare, Education, Science & Technology, R&D, Transportation in Ireland, UK, MENA

Expand our International Consultancy Division into Environmental, Nature Resources & Institutional Strengthening projects in MENA, Central Asia & ASEAN

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PM Group in Asia Today – Office & Project Locations

Singapore

Bangalore

Shanghai

Chennai

Hyderabad Manila

Ahmedabad

Changshu

Pudong

Guangzhou

Tamil Naidu

Mumbai

Hangzhou

Gujurat

Punjab

MaharashtraBhubaneshwar

PuneGoa

ThiruvananthapuramCoimbatore

New Delhi

Andhra Pradesh

Suzhou

Beijing

Uzbekistan

Azerbaijan

Georgia

Hanoi

Indonesia

Japan

Malaysia

Afghanistan

Anhui

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ChinaPM Group’s Business Development in Asia

1998/2001 PM entered and exited Singapore as business model didn’t work

2006 Re-entered Singapore working out of Alliance Partners offices: M+W Zander

2007 Commenced working in China on Wyeth’s Infant Nutritional plant in Suzhou using M+W Zanders’s Shanghai

offices

2008 PM moved into own office in Singapore Commenced working in India with local Alliance Partners: VA Architects (VA)

2009 Signed formal MoU with Venkataramanan Associates (VA), Bangalore

2010 Acquired 50% stake in VA’s Bangalore Engineering company – 50 people Application made for China WFOE License and office leased in Shanghai

2011 Opening of own office in Shanghai in Feb 2011

2012 Acquired remaining 50% stake in India business to make it 100% PM Group company and moved to new larger

office in Bangalore

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Pfizer (Wyeth) Nutritionals, Suzhou, China | Nutritionals Facility

Plant Area: Plant Area: 50,000 sqm greenfield project

Cost: US$300MCost: US$300M

Scope of services:Scope of services:• Full process design, project & construction management services• 2 new dryers & evaporator trains• 2 wet mixing lines, can and pouch fillers• ASRS warehouse

Status: Status: Completed in 2010

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Novartis, Changshu, China | Novartis Chemical API Facility

Site Area:Site Area: 229,000 sqm

Scope of services:Scope of services:•Commissioning & Qualification

Status: Status: Completed in 2010

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China

Mead Johnson, Guangzhou, China | R&D Centre

Scope of services:Scope of services:• EPCM / C&Q• Concept design and detailed design phases

Status: In progressStatus: In progress

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MARS Wrigley, Guangzhou, China | Greenfield Confectionery Facility

Plant Area: Plant Area: 46,000 sqm greenfield project

Scope of services:Scope of services:• Concept, Detailed Design & Procurement

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ChinaSetting up a Business in China

Allow 6 – 8 months at least, probably longer

Identify premises and enter appropriate lease

Register company name with Ministry for Industry & Commerce

Register WFOE (Wholly Foreign Owned Enterprise) with relevant City Commerce Committee – must specify scope of business

Business Licence – Ministry for Industry & Commerce

Design Licence – Ministry of Construction

Enterprise Registration – Technical & Quality Supervision Bureau (Design)

Tax Registration – Relevant City Tax Office

SAFE Tax Registration – State Administration of Foreign Exchange

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Building Bridges to

ChinaDoing Business in China – WFOE Route

Engage local professional advice

Develop a realistic business plan for WFOE licence submission

Ensure all your registrations are applied for in the correct sequence

Three months to submit all registrations – or start again!

Comply fully with the terms of your registration

Accept that China is more bureaucratic than Ireland – be patient

Get it right first time – do your homework in advance

Pay your Taxes!

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Doing Business in China – Sponsor Route

This is an alternative route – used by PM whilst applying for WFOE

M+W Zander are a Design & Build company and operate across Asia

PM and M+W Zander have an MoU for working across Asia

M+W Zander have all necessary Chinese Registrations and Licences

PM operate as specialist process design consultant to M+W Zander

M+W Zander sponsored PM and applied for our Work Permits

PM Personnel work in M+W Zander’s offices and sites

PM projects registered with tax authorities in relevant locations for compliance

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ChinaChina - Ease of doing business

China is 91 out of 183 in The World Bank “Ease of Doing Business” Rankings

Low rankings

– Dealing with construction permits (179th)

– Starting a business (151st)

– Paying taxes (122nd)

– Getting Electricity (115th)

– Protecting Investors (97th)

China ranks 75th in the Transparency International “Corruption Perception Index” (Ireland ranks 19th)

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Building Bridges to

ChinaTop 12 Pharma FDI Companies in China

Johnson & Johnson, USA

Pfizer (Wyeth), USA

Roche, Switzerland

GlaxoSmithKline, UK / Belgium

Novartis, Switzerland

Sanofi-Aventis, France / Germany

AstraZeneca, UK / Sweden / USA

Abbott Laboratories, USA

Merck & Co., USA

Bayer Healthcare, Germany

Eli Lilly, USA

Bristol-Myers Squibb, USA

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Top 12 Food & Beverage FDI Companies in China

Nestle, Switzerland

PepsiCo, USA

Kraft Foods, USA

Anheuser Bush InBev, Belgium

ADM, USA

Coca Cola, USA

MARS Wrigley, USA

Unilever, UK / Holland

Tyson Foods, USA

Cargill, USA

SAB Miller, USA

Danone, France

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Having a business model that suits our clients’ needs

Investing properly in the business from the outset, giving our new venture the necessary momentum to be successful

Having the right management team on the ground in China

Achieving early wins with our MNC clients in Q1 and Q2 2011

Developing a good working relationship with alliance partners from the outset – including LDI’s (Local Design Institutes)

Knowing our weaknesses – ensuring that we do not overstretch ourselves and that we deliver on our commitments to our clients

Critical Success Factors for PM Group

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Building Bridges to

ChinaKey Lessons

Be clear on why you are setting up in China and your strategy for success

It is a very, very competitive environment – be clear about your USP and if there is a market for it

Labour costs have risen to EU levels for very good locals, so hire cautiously and invest heavily in retention and career development

Language is an issue. You will need people you can trust with good language skills

The bureaucracy is a lot more than we are used to. You must learn to work within the system

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Building Bridges to

ChinaThe Cultural Difference

The Boss

Me

Contact

Thinking

Problem ahead

Anger

West Chinaversus

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Building Bridges to

ChinaIn Conclusion

There is lots of opportunity for Irish companies in a global market and particularly so in China and in Asia generally

Prepare well and learn from anyone you can

Do your homework and set clear targets

Get good local legal and financial advice

Utilise the support of Enterprise Ireland and the Irish Embassy

Allow realistic timescales to achieve success

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www.pmgroup-global.com