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Turning Data Into Insights Into Value Process Mining Introduction to KPMG Process Mining

Turning Data Into Insights Into Value Process Mining · Our Approach: Turning Data Into Insights Into Value Step 1: Turn on the light Our algorithms read the companies event data

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Page 1: Turning Data Into Insights Into Value Process Mining · Our Approach: Turning Data Into Insights Into Value Step 1: Turn on the light Our algorithms read the companies event data

Turning Data Into Insights Into ValueProcess Mining

Introduction to KPMG Process Mining

Page 2: Turning Data Into Insights Into Value Process Mining · Our Approach: Turning Data Into Insights Into Value Step 1: Turn on the light Our algorithms read the companies event data

2© 2017 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person schweizerischen Rechts,

angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG und das Logo sind eingetragene Markenzeichen von KPMG International.

Overview: KPMG Process Mining

TARGETED MEASURES

Informed decisions based on full

transparency and knowledge

100 % TRANSPARENCY

Visualisation of the real process

flow by our algorithms, which

find & reconstruct digital

workflow traces.

DIGITAL FOOTPRINT

In IT-system-based (e.g. SAP)

processes, activities can be

logged and reproduced.

The Process Mining Technology Business Challenges Our Approaches

Use Cases

The best decision is a well informed decision.

However, obtaining information about processes

and key questions is very difficult or time

consuming. Customers want to

More process transparency

Easy identification of deviations and in efficiencies

Process monitoring and measuring

Targeted reduction of efforts

KPMG Process Mining helps organizations to

discover and understand all as-is business

process across the enterprise. This process

transparency leads to

Improvement of business processes

Non-Compliance identification

Optimization of cycle times

Reduction of manual changes

Improvement of working capital

Process properness

Process efficiency

Potential savings

Working capital improvement

Process compliance

Continuous Monitoring

e.g. in Purchase-to-Pay or

Order-to-Cash

Page 3: Turning Data Into Insights Into Value Process Mining · Our Approach: Turning Data Into Insights Into Value Step 1: Turn on the light Our algorithms read the companies event data

3© 2017 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person schweizerischen Rechts,

angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG und das Logo sind eingetragene Markenzeichen von KPMG International.

Business Challenges: lack of transparency

Currently, companies have only limited insights

into the as-is processes and their weaknesses

IT-based processes are like black boxes, they

hamper the insights in actual processes

Current solutions can only point spotlights and

achieve partial transparency in the real process

For reconstructing single business cases,

individual documents are necessary. Business

Warehouse Systems analyse pooled data

instead of single transactions

Page 4: Turning Data Into Insights Into Value Process Mining · Our Approach: Turning Data Into Insights Into Value Step 1: Turn on the light Our algorithms read the companies event data

4© 2017 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person schweizerischen Rechts,

angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG und das Logo sind eingetragene Markenzeichen von KPMG International.

Our Approach: Turning Data Into Insights Into Value

Step 1: Turn on the light

Our algorithms read the companies event data and reconstructs

the actual process flows. This specific process visualisation

enables investigations and reveals deviations, bottlenecks and

cycle times and much more.

Step 2: Automatic and smart process analysation

Using smart queries, the as-is process can be evaluated by

specific key performance indicators or key risk indicators.

Step 3: Targeted process improvements

At the push of a button, process transparency and analyses

enable the identification of causes and anomalies within the

process, weak spots and cost drivers per drill down. In this way

process efficiency, compliance and working capital can targeted

improved.

With Process Mining companies can

swith on the lights and see everthing

in the real processes.

And this is how it works:

Page 5: Turning Data Into Insights Into Value Process Mining · Our Approach: Turning Data Into Insights Into Value Step 1: Turn on the light Our algorithms read the companies event data

5© 2017 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person schweizerischen Rechts,

angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG und das Logo sind eingetragene Markenzeichen von KPMG International.

Business Use CasesSelected use cases

Live demo and Proof-of-Concept

How does the as-is process flow look like?

How many process variants do exist? Where and why do

deviations and loops exist?

How can complex process activities be revealed and examined per

drill-down?

How can potential savings be identified?

Process Conformance check, e.g. comparing as-is and to-be

processes flows

Compliance, e.g. subsequent order changes or segregation of duty

conflicts

Potential savings, e.g. manual interventions and changes

Improvement of Working capital e.g. early payment, discount

losses or payment behaviour

Page 6: Turning Data Into Insights Into Value Process Mining · Our Approach: Turning Data Into Insights Into Value Step 1: Turn on the light Our algorithms read the companies event data

Albina Kladusak

Partner

Governance & Assurance Services

T +49 (0) 89 9282-3157

[email protected]

Lyth Al-Khazrage

Data Scientist

Governance & Assurance Services

T +49 (0) 151 649 740 06

[email protected]

www.kpmg.de/socialmedia www.kpmg.de

Die enthaltenen Informationen sind allgemeiner Natur und nicht auf die spezielle Situation einer Einzelperson oder einer juristischen Person ausgerichtet. Obwohl wir uns bemühen, zuverlässige und aktuelle

Informationen zu liefern, können wir nicht garantieren, dass diese Informationen so zutreffend sind wie zum Zeitpunkt ihres Eingangs oder dass sie auch in Zukunft so zutreffend sein werden. Niemand sollte aufgrund

dieser Informationen handeln ohne geeigneten fachlichen Rat und ohne gründliche Analyse der betreffenden Situation.

© 2017 KPMG AG Wirtschaftsprüfungsgesellschaft, ein Mitglied des KPMG-Netzwerks unabhängiger Mitgliedsfirmen, die KPMG International Cooperative („KPMG International“), einer juristischen Person

schweizerischen Rechts, angeschlossen sind. Alle Rechte vorbehalten. Der Name KPMG und das Logo sind eingetragene Markenzeichen von KPMG International.