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VideoMate U880
USB 2.0 TV Tuner Box
Start Up Guide
Compro Technology, Inc.
www.comprousa.com
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ii
Copyright 2001-2005. Compro Technology, Inc. No part of this
document may be copied or reproduced in any form or by any
means
without the prior written consent of Compro Technology, Inc.
Compro, VideoMate, Poladyne, Play with Power, and the Compro
logo are trademarks of Compro Technology, Inc. Other names
and
marks are trademarks of their respective owners.
Compro makes no warranties with respect to this documentation
and
disclaims any implied warranties of merchantability, quality, or
fitness
for any particular purpose. The information in this document is
subject
to change without notice. COMPRO reserves the right to make
revisions to this publication without obligation to notify any
person or
entity of any such changes.
Compro Technology, Inc.
Tel. +886 2 2918 0169, Fax +886 2 2915 2389
3/F, No.12, Alley 6, Lane 45, Pao Shin Road
Hsintein City, Taipei, Taiwan
www.comprousa.com
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Table of Contents
About This Guide
...................................................... 2
VideoMate U880 Contents........................................
3
VideoMate U880 Connectors....................................
3
Installation.................................................................
4
ComproPVR
2........................................................... 5
Troubleshooting
...................................................... 11
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About This Guide
This manual tells you how to install and use your VideoMate U880
USB 2.0 TV
Tuner Box. For more information on using applications, please
see the Users
Guides in the programs, on the CDs, or at our website for the
latest manuals
http://www.comprousa.com/download.
VideoMate U880 lets you watch and record TV on your PC.
VideoMate U880 is
a universal tuner box features a TV tuner for all TV system
worldwide, support:
Digital Video Recording (DVR) functions, scheduled recording,
crystal video
quality, and intelligent TV viewing.
MINIMUM SYSTEM REQUIREMENTS
Your system must meet the following requirements to watch
TV.
800 MHz Pentium III or equivalent CPU
128 MB RAM
Sound card
Open USB 2.0port
CD-ROM drive for software installation
Windows XP SP1, Windows 2000 SP4or above
50 MB free disk space for basic software installation.600 MB
(VCD-quality) to 3 GB (DVD-quality) per hour of recorded video.
RECOMMENDED SYSTEM REQUIREMENTS
To use all the features of VideoMate U880, including recording
at DVD quality,
your system should meet the following requirements.
2.4 GHz CPU
256 MB RAM
Sound card
Open USB 2.0 ports
Windows XP SP2 or above
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VideoMate U880 Contents
VideoMate U880 Connectors
Icon Function Description
USB USB connector Use USB extension cable to connect
VideoMate
U880 (Dont connect device without USB
extension cable in case of breaking USB
connector)
TV TV-In Connect to a TV antenna or TV cable feed.
VideoMate
U880 USB extension cable
I-type to F-type forNTSC system
Software CDsManual
MCX to I-type forPAL system
Please using the connectionabove for NTTSC TV input
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Installation
Start the computer. Make sure VideoMate U880is connected to your
computer
and insert the installation CD into your CD drive.
Step 1. After restarting, Windows will detect a new device and
start the
Add/Remove Hardware Wizard. Please press Cancel and go to
the
next step.
Step 2. Insert the installation CD into your CD drive. If you
have Autorun
enabled, the installer will start automatically. (If Autorun is
disabled,
double-click on setup.exe on the installation CD.) You can
choose
Completeto install all necessary software (VideoMate U880
drivers,
ComproPVR, ComproDVD, Ulead PhotoExplore 8.5 SE) or choose
Customto select item by item. Compro recommends you choose
Complete.
Step 3. If you see the Windows Logo testing message, below,
please press
Continue Anyway to proceed.
Step 4. Press Nextto install ComproPVR, ComproDVD, Ulead
PhotoExplorer8.5 SE.
Step 5. After each program is successfully installed, press
Finishto proceed.
Step 6. When installation completes, press Finishto restart
computer.
Step 7. Connect TV signal.
Step 8. Open ComproPVR to enjoy the show.
Continue Anyway
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ComproPVR 2
Introduction
ComproPVR is a complete digital entertainment solution for your
PC. Watch
and record TV programs on your PC, in full-screen mode or in a
window.
Timeshifting lets you watch TV, pause live TV, or review your
favorite scenes
without missing a minute of the program. Integrated
deinterlacing technology
assures the highest picture quality.
Control Panel
The ComproPVR control panel resembles the controls on a VCR.
Keep inmind that not all options are available at all times, and
may be grayed out or
inaccessible depending on your hardware setup and TV services
available.
The following describe the ComproPVR control panel functions,
and tips for
using ComproPVR. The following figure gives you the function of
the button
with (Hot Key.)
Snapshot
(Space)
Close
(CTRL+X)
Last Channel
(N)
Not
UsedSchedule
(B)
Channel
Surf(F)
Not Used
Timeshift
(T)
Channel Down
(Page down)
Stop
(S)
Docking
(D)
Volume
(+, -)
Full Screen
(Z)
Mute
(M)
Record
(R)
Channel Up (Page
Up) with lists( I )
Help
(H)
Minimize
(G)
Timeshift bar
Play
(P)
Pause(U)
Replay
(Left Arrow)
Advance
(Right Arrow)
Options
(O)
EPG
(E)
Source
(V)
Lists
( I )
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Icon HotKey Descript ion
A
Enable/Disable Always-on-Top function for
TV window.(Oregon circle on the upper-rightcorner of the TV
window)
n/a L Sleep function
Note:VideoMate U880 supports mono sound only.
Watching
After installation, just double click the ComproPVR icon on the
desktop you willbe able to watch TV. Same as operating a normal TV
set. Watch TV programs
on your PC, in full-screen mode or in a window. Channel up and
down. Close
ComproPVR and even shutdown the computer.
Channel Surf ing
While watching TV, the channel surfing feature displays a 4x4
grid of channel
images to give you an overview of available programming.
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Recording
ComproPVR is a digital video recorder. ComproPVR can record
full-motion
video and audio from your video source and save it to your hard
disk.
ComproPVR supports MPEG-1/2/4 encoding, which saves disk space
while
providing high video quality.
To instantly start recording:
1. Press the Recordbutton . ComproPVR starts recording the
video
source currently showing in the display window. It will save it
to a file on
your disk.
2. Press the Stop button to stop recording.
To playback the recorded file, press thePlaybutton and select
the file you
wish to view.
Straight-to-Disc
Click on the icon on the control panel.
You can see the straight-to-disc dialog as below.
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Format:Choose the recording format you like.
Device:Choose the CD-R or DVD-R device here.
Erase Disk:If the disc is re-writable and not empty, you need to
erase it first.
Start Burning:Press this button to start burning disc.
Stop:Press the button on the control panel to stop burning.
Cancel:Press this button to exit the dialog.
Note
Straight-to-Disc is only available with certain models. Please
check the side of
the product box to confirm if this model supports this
feature.
This feature is only available on Windows XP and 2000.
You need to install the bundled Ulead DVD MovieFactory 3 SE
software in
order to have this feature. If you dont have Ulead DVD
MovieFactory 3 SE in
the package, then this model doesnt support it.
CD-R or DVD-R is necessary to use this feature and the recorded
file will not
be saved in the disk.
ComproPVR will estimate your CD or DVD capacity automatically.
It will stop
recording when it comes full..
The quality is related to the recording performance. Choosing
better
performance in the recording option will result in a better
video quality.
Options
You can press the Options button to open the Options dialog box.
You
can change detail settings of ComproPVR here.
ComproPVR can let you set video properties (brightness,
contrast, etc) for
each channel. Just press the button on the custom column in
Channel tab in
Settings of ComproPVR. The dialog box will pop up as follow.
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My Favorite Channels List
ComproPVR includes a channels sorting and re-ordering feature.
Check the
Use My Favorites as My Channel Lists checkbox. You can see the
window
below.
Select the channel you wish to add to my favorite and press the
proper arrow
button. You may double-click on the channel to move it as well.
In addition,
adjusting the channel order by using the proper arrow
button.
Note
This manual only provides basic information for the ComproPVR 2.
For moreinformation on using applications, please see the Users
Guides in the
programs, on the CDs, or at our website for the latest
manuals.
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Troubleshooting
Troubleshooting steps
If you have problem installing or running VideoMate U880, please
check thefollowing by step:
1. OS issue:VideoMate U880 has to work on USB 2.0 interface.
Note only
Windows XP SP1 / Windows 2000 SP4 or above OS support USB 2.0.
You
are welcome to www.WindowsUpdate.com website for the Service
Pack
update of Microsoft.
2. USB 2.0 issue: you need to check your computer has USB 2.0 or
not.
Usually you will see USB 2.0 Root Hub device in the "Sound,
video and
game controllers" section of Windows Device Manager.
3. Driver issue:You should see " VideoMate U880 " drivers, in
the "Sound,
video and game controllers" section of Windows Device Manager.
If these
drivers are not there, reinstalling the VideoMate U880 drivers
can help.
4. Power Issue:VideoMate U880 takes power from the USB port.
Note:PCMCIA and USB hub wont provide enough power so that you have
to use
the kind of PCMCIA and USB hub which has power adapter
included.
Sometimes plugging in another USB port may help. Some
motherboards
and notebooks USB ports do not meet the USB standard providing
the
standard 5V 500mA power. In these cases, VideoMate U880 will not
have
enough power to work. Please contact computer vendor for the
issue.
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5. Video OK / No Audio:
Make sure the audio device is Your sound card device in the
System
Device in Settings of ComproPVR. Also, you have to select the
audio
source to be WAVE in the System Device in Settings of
ComproPVR.
Check that the sound is not muted or volume too low in the
Windows
Volume Control dialog. (Double-click on the speaker icon in the
system
tray.)
Check that the sound is not muted or volume too low in the
Windows
Volume Control dialog. (Double-click on the speaker icon in the
system
tray.)
Sometimes updating the sound card driver from vendor or
VideoMate
U880s software from www.comprousa.com may help as well.
6. Cant record:ComproPVR needs to use components of Ulead
PhotoExplore 8.5 SE on the installation CD. If your computer
doesnt have
PhotoExplore, ComproPVR will fail to record. Please install
Ulead
PhotoExplore 8.5 SE.
7. No sound on the recorded file:Please see above Video OK / No
Audio.
on the number 5.
8. Playback lags:VideoMate U880 needs CPU resources to do the
encoding.
Therefore, the lags come when CPU fails to encode in real time.
Usually,
VCD quality needs about 1GHz CPU for recording while DVD quality
needsabout 2.4G CPU for recording. Press Ctrl + Alt + Del to check
your CPU
usage. If it reaches 100%, then the lag is inevitable.
9. No MPEG 4 format for recording: If you would like to record
video in
MPEG-4 format, you must supply your own MPEG-4 CODEC.
Furthermore,
the CODEC must be installed before using ComproPVR. In general,
you
can download MPEG-4 CODEC from the following web sites.
http://www.divx.com After you install the CODEC software, you
will see
the MPEG-4 format appear in the field of recording quality.
Note
Compro does not guarantee compatibility or performance with
third-party
CODECs. Please try using Ulead MP3 Encoder for audio and DivX
codec
directly from www.divx.com
10.No Stereo:VideoMate U880 supports Mono sound only.
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11.TV is not clear:Sometimes the signal could be reduced by the
branching.
Please make sure the cable signal is good. Try to move the
computer to a
TV set and connect the cable which is being used for the TV set.
Also
directly connecting the cable before the splitter may help. This
problem
could also come from static. Once you connect the cable to our
TV card,the static interferes with the system. It's possible to
correct this problem by
connecting a wire from the grounding of the cable to ground.
Also make
sure computer grounding is good.
12.Why cant I do s traight-to-disc: You need to install the
bundled Ulead
DVD MovieFactory 3 SE software in order to have this feature. If
you dont
have Ulead DVD MovieFactory 3 SE in the package, then this
model
doesnt support it.
13.Other issue:Please go to our website for the latest software
update. Many
problems may be fixed on the newer software version. You are
welcome tovisit our website at http://www.comprousa.com/support
Contacting Compro Technical Support
If above doesnt help, please check support FAQs (Frequently
Asked
Questions) on our web site http://www.comprousa.com/support
You are welcome to download the latest software from our website
as well.
Most problems may be solved on the updates. When contacting
Compro fortechnical support, please use the Compro support request
form and provide as
much of the requested information as possible. Please write the
details in
order to determine the problem. And also provide the product
serial number
(19 digits numbers) on the VideoMate U880. Please use the form
from
http://www.comprousa.com/support/form.htm.
We will get back to you as soon as possible.
Straight-to-Disc
Button
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Note
Make sure you include the information of hitting the button of
"E-mail Info" in
the System Device in Settings of ComproPVR in order to determine
the
problem.
In order to solve the problem quickly, it is very important to
provide as much
detail regarding the problem as possible.
