CURRICULUM VITAE

Name : Uday SinghAddress : Permanent Address : A-111, 1st Floor, Vaishali Bldg., 13th X 19th Road JN, Khar (W), Mumbai 400052 : Temporary: SuratEmail ID : udayt.singh@gmail.comContact : 917738379019

Objective - Business Management opportunities, which calls for Process Management., Excellent Analytical and problem solving skills. Prefer environment, which affords professional challenges and values for personal growth and ambition to build a career as renowned corporate personality and to add value with every transaction……I strongly believe in People and their intrinsic capabilities. I practice an open door policy, and act as a facilitator. It’s my endeavor to help teams take an independent and bold decision. I strongly believe in empowering teams and encourage them to think innovatively...A seasoned professional with 14 years of commendable success in:Retail Sales & OperationsBusiness DevelopmentP&L AccountabilityProfit Center OperationsKey Accounts ManagementVendor ManagementBrand ManagementProcess EnhancementPeople Management

Adroit in handling the sales & business development, identifying & developing new product categories, handling brand requirements & achieving the set targets for the store in competitive markets.

PROFESSIONAL QUALIFICATIONS:

DEGREE YEAR OF PASSING

Institute/University DIVISION

Diploma in Marketing Management 2007 Welingkar Institute of Management & Research

Passed with A Grade

ACADEMIC QUALIFICATION:

DEGREE YEAR OF PASSING Institute/University DIVISIONB.SC 2004 University of Mumbai 1st ClassH.S.C (XII) 2000 Maharashtra Board 11nd ClassS.S.C (X) 1998 Maharashtra Board 11nd Class

IT SKILLS: Well versed in MS office and Internet, Basic computer knowledge (Word excel, Power Point, Import & Export etc

WORK EXPERIENCE:

Company: Metro Cash & Carry India Pvt LtdPosition: General Manager – Operations (Surat)(Jan 2016 till Date)

General Manager – Operations (Hyderabad)(Feb 2015 – Dec 2015)Sr.AGM - Operations – Mumbai (May 2011 – Feb 2015)

Period of Work: Since 28th May 2011 till dateJob Profile: Sales, Operations and Business development in Horeca, Trader and Offices

segments. Handling Store Operations - Accountable for achieving Sales and Cost

Targets - Process implementation and review - Talent management and development across business functions - Complete end to end responsibility in managing P&L - Customer Delightment and Satisfaction Manage Sales and Operations of Department and responsible for

profitability of the Unit Handling Floor Operations for entire unit with business turnover of 270 Cr

(Food 83% and 17% Non food) with 350 + team members which includes categories such as FMCG, Commodity, Ultra fresh, CDIT, Hardline and Soft line and assisted by team of AGM, Duty Managers, Department Managers, Supervisors and Associate

Drive sales by closely interacting with various customer groups like HoReCa, Traders and Institutions

Closely monitor sales, inventory days and stock ageing, thereby maintain optimum inventory levels and reduce shrinkage

Monitoring effective service standards, Q&Q, Control Inventory/Stock Management and coordinate S&D

Responsible for Visual Merchandising and adherence to Planograming principles. Ensure implementation of National / Regional Promotions and visibility agreements within agreed timelines and methodologies

Plan and Conduct Periodic and Annual Inventory checks without hindering sales or customer discomfort.

New assortment building and finding out best supplier for it ,which includes Meeting and Negotiation with local suppliers

Profitability/Returns working Market research , Price benchmarking & analysis of the catchments area Training the staff (Supervisors & Customer Service Associates/Consultants). Ensure strict adherence to all SOP’s and maintain highest level of

operational hygiene Plan, control and monitor performance of various division in Dry Food

especially the Grocery division along with the other divisions in the store to ensure that the Department operates efficiently

Interact with the customers (Traders ,Hoteliers ,caterers and institutions) to ensure high levels of customer satisfaction

Stock Management to ensure optimum utilization of resources Manage the shop floor operations and back end activities so that the

Department operation function runs smoothly to suit various clients requirements

Effectively implement strategies to meet sales targets across sections and provide analytical reports on the same to the company

Train, motivate and guide the floor team, ensure adherence to floor discipline and manage People issues if any.

Company: Future Value Retail Limited – Big BazaarPosition: Assistant Operation Manager – Mumbai Central BBPeriod of Work: Since 15th March 2010 to 26th May 2011Job Profile: Manage Retail Sales and Operations of Department

Supervising the departments and operations of store with its performances in co-ordination with the middle level management, maintaining a sustainable brand image for the organization

Monitoring effective service standards,Q&Q,Control Inventory/Stock Management and coordinate S&D

New assortment building and finding out best suppliers for it ,which includes Meeting and Negotiation with local suppliers

Profitability/Returns working Market research , Price benchmarking & analysis of the catchments area

Training the staff (Supervisors & Customer Service Associates/Consultants). Plan, control and monitor performance of various division in Food section

along with the other divisions in the store to ensure that the Departments operates efficiently

Interact with the customers to ensure high levels of customer satisfaction and to understand their requirements and demands

Stock Management to ensure optimum utilization of resources Day-to-day operations, shop management and improvement,

merchandizing and display Conduct In-store product promotions periodically and provide feedback to

HO Manage the shop floor operations and back end activities so that the

Department operation function runs smoothly to suit clients requirements Effectively implement strategies to meet sales targets across sections and

provide analytical reports on the same to the company

Company: Flemingo International LimitedPosition: Retail Operation Manager – Bunia DRCPeriod of Work: Since 23rd September 2009 to March 2010Job Profile: Supply Chain Management – Re-Ordering for International imports and Local

supplies for the MONUC PX,Liaison & follow up with HO and Local suppliers for all orders placed, in coordination with Regional manager – EDRC

Planning of logistics, economic distribution & allocation of goods to the MONUC PX.

To ensure sales are at optimum as per budgets Day-to-day operations, shop management and improvement,

merchandizing and display Conduct In-store product promotions periodically and provide feedback to

HO Stock Management – Pricing and stock control, Elimination of dead and slow

moving stocks with approval of RM EDRC or Operation Manager – Africa Controlled turnaround of stock resulting in increased cash flow and regulate

the procurement for the duty free shops Ensure the project is operating as per the company’s requirement, ensure

regular compliance of the company and its various departments in accordance to the MONUC regulations

Personnel administration and HR at location and ensure all departments are working in cohesive manner to achieve the company’s objectives

Company: Metro Cash & Carry India Pvt LtdPosition: Manager Floor Operations – FMCG and CommodityPeriod of Work: Since 4th June 2007 to 19th September 2009Job Profile: Manage Retail Sales and Operations of Department

Supervising the department and operations of store with its performances in co-ordination with the middle level management, maintaining a sustainable brand image for the organization

Monitoring effective service standards,Q&Q,Control Inventory/Stock Management and coordinate S&D

New assortment building and finding out best supplier for it ,which includes Meeting and Negotiation with local suppliers

Profitability/Returns working Market research , Price benchmarking & analysis of the catchments area Training the staff (Supervisors & Customer Service Associates/Consultants). Plan, control and monitor performance of various division in Dry Food

especially the Grocery division along with the other divisions in the store to ensure that the Department operates efficiently

Interact with the customers (Traders ,Hoteliers ,caterers and institutions) to ensure high levels of customer satisfaction

Stock Management to ensure optimum utilization of resources Manage the shop floor operations and back end activities so that the

Department operation function runs smoothly to suit various clients requirements

Effectively implement strategies to meet sales targets across sections and provide analytical reports on the same to the company

.Company: My Dollar Store (Sankalp Retail Value Stores Pvt Ltd)Position: Assistant Store & Franchise Manager ( 9 Stores )Period Of Work: 01st Sept 2004 to 15th March 2007.Job Profile: Handling the entire operations in the Store while maintaining high

standards of Quality Service & Cleanliness, meeting & exceeding Customer satisfaction.

Managing the marketing operations and accountable for increasing sales growth.

Implementing promotional activities as a part of brand building & market development effort.

Managing team of Junior Managers & Crew members. Responsible for hiring crew members, conducting effective Orientation. Developing & presenting performance reviews for management as well as junior staff & providing training that meets goals of growth & progress for each individual.

Managing Sales, Budgeting, Accounting and also planning for meeting the budgets of various controllable expenses of the Store’s P&L statement.

Coordination with other departments like HR, Scheduling, Ordering, Payroll, Maintenance, etc.

Identify the areas of concern in store operations and develop detailed action plans to rectify the concerns.

Preparing all necessary reports and feedback to HO. Ensuring merchandise is stacked properly and taking care of VM. House keeping and maintenance. Tracking fast movers and slow movers in each category. Recording footfall hourly, sales, conversion & ticket size. Preparing & presenting all reports. Developing sales plan to achieve target. Handling customer complaints ensuring their satisfaction with the product

and brand. Preventing shortage & pilferage. Handling manpower, allocating responsibilities, setting weekly off and

breaks, providing proper training. Maintaining the SOP of the company. Supply chain Management, planning of logistics, economic distribution &

allocation of goods to respective customers Looking after general administration and ensure that all departments are

working in a cohesive manner to achieve the company’s objectives

Company Hotel Juhu PlazaPosition Food & Beverage CaptainPeriod of Work 10th Jan 2001 to 25th Aug 2004Job Profile As a captain have handled various types of operations, like to take care of

whole F & B section Staff schedule,Briefings,Trainings for New stewards From entire service to Inventory and looking after sales and ordering Customers issues and queries regarding food and room complaint Looking after booking of parties for marriage,conferences,welfare and kitty

parties

ACHIEVEMENTS

Have been part of the National Development team in Floor standard discipline & standard and ensuring every customer journey touch points throughout the entry and shopping is taken care and also have been leading the strategy in how do we communicate effective price communication to customer and reducing freebie hence better customer satisfaction

Headed HACCP Team and was successful in getting DC HACCP certified for Mumbai DC 2013-14

Among one of the highest Sales/Sq ft stores among FB in India 2010-2011 – Mumbai Central Big Bazaar

Brought Food Bazaar Mumbai Central at 6 th position Nationally (YTD Wk 42) YTD ABP Achievement 101 % ,YOY growth 12.7 % (Best in West Zone) Shrinkage reduced by 40 % Stock Cover reduced from 40 days to 13 days (one of the best in Zone) Nationally No.2 in 5DMB (Aug 2010 and Jan 2011) Awarded for highest % target achievement (115 %) with Margin Criteria (No 2.Nationally) Have won 3 times fighter award in achieving given targets before time with growth over

other departments Certified as “CERTIFIED TRAINER”, For RSS, i.e. Retail Selling Skills by my CEO Ajoy

Krishnamurthy and HR Head Brigittaa Abrahim. Have won Lakshya competition 2 times running between PAN India Stores by collecting

maximum number of invoices and doing maximum sales (i.e. A trip to Goa and Bangkok and a winning certificates from my CEO

Out of 48 stores which were opened in span of 2 years, was part of opening 28 stores with overall responsibilities and have taken 4 promotions in span of 2.5 years

ADDITIONAL INFORMATION

Hobbies:Cricket, Carom, Listening Music, Meeting friends, Net surfing & Video Games.

Professional skills:

Excellent Communications, Leadership and Interpersonal skills, clarity in thinking and meticulous planning, ambitious and result oriented with good business acumen and emphasis on Human values.Team work, creativity, ability to work under pressure and meet deadlines,

PERSONAL DETAILS

Fathers Name Mr. Tejpratap Ram Prasad Singh Marital Status: MarriedDate of Birth 23rd Oct, 1982. Nationality: IndianLanguages Known English, Hindi, Marathi and

GujaratiSex: Male

I hereby declare that all the information provided by me in this application is actual and correct to the best of my knowledge and belief.Date: Signature: