Webinar: Making Continuous Mobile Application Delivery A Reality

Webinar: Making Continuous Delivery for Mobile Applications A Reality

Chris Dale

IT Test and Release Manager

Simplyhealth

[email protected]

Paul O’Callaghan

VP of International Sales

Mobile Labs

[email protected]

©©©©©

Copyright © 2016 Mobile Labs, LLC | Confidential and Proprietary | All rights reserved.

©©©©©


About Simplyhealth

• Helping people with their everyday health for over 140 years

• Serve nearly 3.5 million customers

• No Stakeholder s, profits go back into supporting Simplyhealth customers

• Donated 1.6 million to healthcare charitable projects in 2015

• In 2011, acquired Denplan ltd, UK’s leading dental payment plan specialist

©©©©©


The Challenge • Put simply, Simplyhealth’s award-winning customer service levels were in

jeopardy for mobile users

• By 2013, mobile traffic to the Simplyhealth website had increased

• There was a need to keep user experience on mobile devices optimized

• Mobile testing was becoming a bottleneck

• Time was wasted with buying and managing mobile devices

• Errors were found late in the agile development cycle

• Device emulators in use were not reflecting real life UX

• Apple and Android devices were behaving differently in some instances, making cross-platform script development problematic

• The Digital Marketing team was unable to verify customer experience due to unavailability of mobile devices for testing

©©©©©


Objectives

Needed a new way of handling mobile testing and development that had to meet the following criteria:

• Enable continuous delivery

• ‘Shift left’

• Enable and support collaboration

©©©©©


Objectives

After consultation with Gartner, established a 34-point list of requirements.

Key requirements included:

Highest level of security

Integration with existing test automation framework and continuous delivery solution

High device performance

©©©©©


Objectives

Key requirements included:

High level of vendor support

Scalability

Ease of use

Access to devices from any remote location

©©©©©


After consultation with multiple vendors, Mobile Labs’ deviceConnect™ solution was selected for further evaluation.

• A private, test-tool agnostic, behind-the-firewall device cloud, offering management and storage of the physical devices and simple access

• An onsite- proof of concept was undertaken at Simplyhealth

The Solution: deviceConnect by Mobile Labs

©©©©©


• Close to zero learning curve

• deviceConnect was delivered and installed within two hours

• Scripts were written and production use started same day

• The solution has been embraced by QA, Development, Marketing and support, enhancing collaboration across Simplyhealth

• Expected ROI against TCO in two years

• Re-use of existing desktop test framework for Mobile saved a year’s worth of re-work for the team

The Results

©©©©©


• Mobile UX for Simplyhealth’s customers remains optimized today and for the future

• Further ‘shift left’ with deviceBridge

• Application Support staff using deviceConnect to identify user issues

The Results

About Mobile Labs

Paul O’Callaghan

VP Global Alliances & International Sales

Mobile Labs

©©©©©


Corporate Overview

HQ: Atlanta, GA

• Founded in 2011 - Atlanta, GA

• Global organization with offices in US, Europe and India

©©©©©


• Provide the following solutions to the Global 2000:

• deviceConnect™, a private mobile device cloud that enables the secure management and accessibility of mobile test devices, mobile applications and test data

• deviceBridge™, a patent pending technology that creates a “virtual” tether between the devices being managed in deviceConnect and development\automation technologies that required local USB connectivity

• Mobile Labs Trust™, one automation option for deviceConnect, extends HP’s UFT to real mobile devices, providing mobile application test automation utilizing the same skills testers use for Web/desktop testing

• Our mission: Bringing Order to the Chaos of Mobile App Testing

Corporate Overview

©©©©©


deviceConnect™: Mobile App Development Infrastructure

• Next Generation, on-premise, fully secure high performance continuous Mobile Application Delivery Infrastructure

• Onshore and offshore platform for testing and development teams

• Accelerates the transition from manual to automation driven release cycles

• Automation tool agnostic; UFT, Selenium, Appium, Calabash, Tricentis, Seetest, etc.

• Easy, fast user adoption

• Accelerates revenues, lowers test services expenses

©©©©©


Heart of the Infrastructure: Developers

Test Engineers Support Engineers

Trainers Architects

Sales Engineers

deviceConnect Server

Local (LAN) Users Off-shore Users Mobile Devices

deviceConnect™: Mobile App Development Infrastructure

©©©©©


deviceBridge™: Drop Simulators & Cut the Cord

Mobile Devices

Xcode Web Viewer

deviceBridge

Passed to tethered device

• deviceBridge breaks the bonds and limitations by creating a “virtual USB cable” that connects real mobile devices in the deviceConnect™ mobile device cloud to the workstation

• Developer productivity is greatly enhanced because checkout and debugging can be quickly performed on a much wider variety of devices – and the instant device access provided by deviceConnect reduces or eliminate waits

Thank You! Phone +1 (404) 214-5804

Email [email protected]

Web www.mobilelabsinc.com

Video Demo

Free Trial

Mobile Testing Resources

Blog

Documents

Webinar: Making Continuous Mobile Application Delivery A Reality