Embed Size (px)
Citation preview
February 2005 Work Management Process
Alignment
Work Management Process Alignment Engineering
MSS History
•Implemented in 1987•Mechanism to capture and manage information•Links various operations through a common database•Improved efficiency and accuracy of information being used
Work Management System The Work Management
System is the focal point of the MSS System which monitors and tracks company wide work flow to insure proper planning and ultimate use of all resources.
Work Management System
$140 Million67,000 Work Requests
1,000+ Employees Daily
Work Management Work Requests Work Mgt
Construction Street Light Leased Lighting E, G, W
Distribution
Non-Work Mgt Substation Operations Telecom
Work ManagementSubsystems
Closing
PlantAcct
ContractMgmt
CU/MU
WorkScheduling
Work Requesting
WMS
Design&
Estimating
Major Responsibilities
ContractAnalysis
WRSchedules
SpecialCosts
WMSystemSupport
WMS
Where we want to go…
Vision
To be the Work Management Process Owner by providing highly accurate estimates, highly accurate schedules, and highly efficient customer support, thus improving the overall integrity of the WMS
Mission To provide innovative, process-
driven services for the Work Management System and its’ users that make a positive contribution to the vision of MLGW and the mission of the Analysis, Strategy and Performance Department.
Highlights for 2005 Improved confidence level of labor
standards Training Perceived contracts accuracy
(ACT) Work Management Process Team
Organizational ChartDirector, ASPDana Jeanes
WM Engr Lvl IIIRuss Counce
BSEE
WM Engr Lvl IIILinda Whittaker
BSME
WM Engr Lvl IIIMartrice Anderson
BSME
Admin AsstStephanieRehnelt
WM Engr Lvl IThai Tran
BSIE
Work Management ProcessAlignment
SupportSusan Carter
SupportGuy Thomason
WM Engr Lvl IV(open)
WorkManagementSupervisor
Tonya Jordan
WM Engr Lvl IIIPhyllis Hunt
BSIE
Workload Analysis
Work Management System Support Area Responsibilities Projected
Man Hours Financial Impact
CU/MU/CS - Creation and general maintenance - Field Observations/Time studies
850 2,000
Designer reports Provide Design vs Actual cost comparison reports to Engr. Mgrs/VPs 88
Crew Updates Update crew and labor rates for all WM crews 316
Automated Estimating Monitoring Monitor accuracy of Design and Estimating System in MSS 633
Work Management Training (construction crews and engineering) 400 Monitor/adjust costs of material purchases included in CUs 120 Truck Inventory Attend truck inventory meetings and assist with physical counts 288
WM Process Team Leader Between Depts (Monthly meetings) 192 New WM System Preliminary Design 1,000
Total Man Hours 5,887
$89,600,000
Workload AnalysisResource Spreading
Area Responsibilities Projected Man Hours
Financial Impact
Monitor Resource Spreading Allocations (SL/Pavement Replacement) 210 Total Man Hours 210
$5,000,000
Work Request Schedules
Area Responsibilities Projected Man Hours
Financial Impact
Network Changes - MSS - BCIS
500 704
Organization Numbers Updates Maintain accurate organization numbers in Personnel Database (WRs) 100
Total Man Hours 1,304
Workload AnalysisSpecial Projects
Area Responsibilities Projected Man Hours
Financial Impact
Develop New Training Manuals/Documents 528 Special Projects (1 month/yr for 4 engineers) 700
Total Man Hours 1,228
Schedule of Charges Area Responsibilities Projected
Man Hours Financial Impact
Schedule of Charges Update the E,G,& W Policy Costs that are charged to customers 485
Fixed Charges Update fixed estimates used by Customer Engr 110
Future Costs of Service Update estimates for OH service and UG meter costs use by Res. Engr. 15
Total Man Hours 610
$5,286,707
Workload AnalysisManual Estimates
Area Responsibilities Projected Man Hours
Financial Impact
TDOT State Reimbursable Estimates Prepare documents and provide cost estimates for TDOT WRs 350
Non-Work Management Estimates Provide non-WM estimates for various engineering areas 100
$262,000
Total Man Hours 450
Contract Analysis Area Responsibilities Projected
Man Hours Financial Impact
Utilization Percentages Provide utilization percentages for E,G, W & SL construction contracts 88
Provide MLGW Bid for E,G & W construction contracts (3 contracts) 1188 Provide cost analysis of all construction contracts 440
Total Man Hours 1,716
$21,000,000
Total WMPA Projected Man Hours: 11,405
# of people needed
7.3 Engineers
“The Howard closing”
Work Requesting
Work Request Creation Work Request Schedule Review Work Request Activity Completion
Work Scheduling
Crew Data Work Request Network Schedules Work Management Users Database
CU/MU Compatible Units Macro Units Construction Standards
Design & Estimating
CU/MU Entered Automated Estimating of Design
Cost
Contract Management
Construction Contract Units Pavement Replacement
Major Responsibilities WM Systems Support
Process owner 52,700 WM Work Requests $100 - $140 Million Dollars
CU/MU/CS Number of Compatible Units Electric: 6,765 Gas & JT: 3,674 Water: 3,538 Total: 13,977
Major Responsibilities WM Systems Support (cont.)
Crew labor rates 266 Crews (Work Management Crews) 914 Individual Workers (Based on
Average Crew Sizes) Average Labor Rate for each crew:
$67.64 Average Equipment Rate for each crew:
$30.03
Major Responsibilities WM Systems Support (cont.)
CU/MU trainingOver 550 WMS users
Design vs. Actual cost comparisons 12,729 Work Requests Design: $56.7 Million Actual: $56.2 Million Percent Difference: -0.89%
Major Responsibilities Special Costs
Schedule of Charges 135 costs that we charge to any outside
entity TDOT estimates
5 estimates for the state of Tenn in 2004 Special non-work management
estimates 7 manual estimates performed in 2004
Major Responsibilities Work Request Schedules
WR Scheduling Process and Networks 67,000 Work Requests 1,392 Work Request Networks 337 Work Request Activities
Major Responsibilities Contract Analysis
Electric, gas, and water construction contracts
375 Contract Units $21 Million
Non-construction contractsApprox $10 Million
