XPos info 2016

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1. Information2. Prices3. Guidelines for Hardware4. Modules5. Bonus card6. Policy7. XPos Users 20168. Application form

Golf retail management system

WHAT IS XPOS?

“XPos” is a computer system designed to

extract data to help generate management and

marketing information from the point of sale.

This information falls into a number of catego-

ries, capital usage, product profitability, shop

planning and layout, management accounts

and customer performance and preferences.

If acted upon, this information can increase

profitability and optimize capital investment.

By collecting point of sale information, we can

keep stock levels to a minimum but still maintain

a full product range. We can invest capital more

effectively by maintaining product lines that

achieve higher gross margins and have quicker

stock turns. Customers can be better informed

of special offers and their accounts can be

more accurately maintained. Customer perfor-

mance can be monitored to see who are really

good clients. A customer bonus card function is

available to help increase and maintain custo-

mer loyalty.

Suppliers can be monitored to see who is pro-

viding the best service and delivery and whose

products bring in the best margins. Staff can

be monitored to show who generates the most

sales and who gives away the least margin.

They can also be awarded commission through

the system.

XPos is the EPOS system developed by Cross-

over to help the golf retailer. Different from other

EPOS packages which are just glorified tills,

XPos has been designed to create detailed

management information, to make the golf

retailers business more efficient.

WHAT ROLE DOES GOLFSTORE PLAY?

Golfstore programs and updates the article

register with all of Golfstore’s suppliers’ products,

barcodes and prices each year. These updates

are available for downloading at any time via

XCodes. Web products are also included in

these updates, which means consumers can

see whether or not your shop is stocking certain

web products. New products, campaigns and

price changes are also updated during the

season. Newsletters and group statistics are

published on GS Net on a monthly basis.

A Golfstore staff member helps you analyse

your reports, as well as, provides you with

information in preparation for the pre-order

show. The marketing department produces

material for Golfstore’s loyalty card, Bonus

Card. In addition, Golfstore sets aside a special

budget to help subsidize the XPos project.

XPOS SUPPORT/ HELP DESK

Golfstore’s main office in Sweden offers XPos

support and a Help desk for the markets in

Germany, Austria and The Netherlands. In addi-

tion, you can call Crossover in the UK.

The XPos support number is available Monday-

Friday 08:00–16:30.

1.

XPOS SOFTWARE PRICE:

Single System

1.595 GBP

XPOS HARDWARE PRICE:

Barcode Scanner, Receipt Printer, Till Drawer

approx. EUR 560,-

MONTHLY SERVICE FEE:

Technical support + Updates

approx. EUR 66,-

EDUCATION:

1 day course in Vellinge, Sweden

Golfstore sets aside a special budget to

subsidize the XPos project and programs the

article register with new products, barcodes

and prices for all of Golfstore’s partner suppliers.

They also program campaign products and/or

any price changes during the season. These up-

dates are available for downloading at any time

via XCodes. Web products are also included

in these updates, which means consumers can

see whether or not your shop is stocking certain

web products. We produce marketing material

to promote the Bonus Card, which is a loyalty

system developed to promote relations between

you and your customers. XPos users have

access to newsletters & group statistics on a

monthly basis. Furthermore, Golfstore helps

with the initial startup by programming current

customers Golfstore’s main office in Sweden

offers XPos support and a Help desk. In ad-

dition, you can call Crossover in the UK. The

XPos support number is available Monday–Fri-

day 08:00– 16:30.

Prices

2.

Guidelines for Hardware to be used with XPos

Almost any computer purchased today will work

with XPos. What should be avoided is any type

of “compact” pc or laptop. To ensure that your

computer will work in the future, it should be at

least a “midi tower”, which gives it more upgra-

ding possibilities.

OPERATING SYSTEMThe recommended system is Windows 8.1.

The following systems are not supported by

XPos: Windows XP, Windows Vista, Windows

Server SBS Edition.

Note: Windows 10 is being tested, but is not approved yet.

RAMAt least 6 GB of memory

Hard Disk Drive (HDD)500GB (1 x 500 GB) Hard Drive or better

PROCESSORIntel Core i5 3200 (running at 3.2GhZ)

3.

EXTRA HARDWARE FOR USE WITH XPOSWe recommend ordering the following hardware from your local supplier or via IBF.

All prices are excluding VAT.

RECEIPT PRINTER

Epson TM-T88V

With USB connection.

Note: If you have another model, please contact XPos support

to confirm it will be compatible!

Approx. Price: EUR 335,-

CASH DRAWER

ICD 3S-423S /STAR.

With printer connection.

Approx. Price: EUR 120,-

BARCODE SCANNER

Honeywell MS9540. Voyager USB-kit

Approx. Price: EUR 115,-

OPTIONAL HARDWARE (All prices are excluding VAT)

WIRELESS BARCODE SCANNER Honeywell Voyager Bluetooth 1202g Approx. Price: EUR 250,-LABEL PRINTER Zebra GK420d RII, DT Approx. Price: EUR 280,-TOUCHSCREEN Elo 19” Wide LCD, IntelliTouch, serial/USB Approx. Price: EUR 570,-

XPOS SUPPLIES

THERMO RECEIPT ROLLS With Golfstore Logo. Dimension: 80 x 80 x 12

LABEL ROLLS For Zebra label printer. Dimension: 40 x 25 mm

PRICE LABEL SHEETS 6500 pc. Dimension: 38,1 x 21,2 mm

These are available in the GS Trading web shop with current prices.

3.

Modules

ADVANCED REPORTING

Take your XPos reporting to another level with

the Advanced Reporting Module. With more

than 10 additional reports, this module will give

you the opportunity to look at your business in

even more detail. Reports include sales perfor-

mance by hour and day, customer spend, aver-

age basket size, sales by product attribute, staff

sales analysis by supplier and many more. The

module adds the power to convert all of your

reports into Excel, PDF and Word – for further

analysis and presentation.

75 GBP

PROMOTIONS

This module allows you to pre-plan and set up a

variety of promotional offers. You are given com-

plete flexibility to specify the date and the time

of the offers and the products that they apply

to. You can establish any combination of the fol-

lowing promotions:

• Buy one, get one for free

• Buy product A, get product B for free

• Buy one, get one with a % discount – applies

to product, sub group or brand

• Buy one, get one with a cash discount (E)

– applies to product, sub group or brand

• Receipt promotion

195 GBP

PROMOTIONS W/ DUAL SCREEN ADAPTOR

With an additional computer screen, the Pro-

motions Module will also manage point of sales

presentations and sales related displays.

MULTI-SITE

Multi-site retailers need to control the stock

and sales at each of their outlets. The multi-site

system allows the transfer of stock and product

information between the head office and its

connected branches. The system also provides

analysis and reporting functionality across each

outlet. Connectivity is flexible and data can be

transferred live or from daily uploads.

750 GBP+95 GBP PER ADDITIONAL SITE

4.

Bonus Card

As an XPos user, you have the possibility to join

the Bonus Card program, which is Golfstore’s

incentive system designed to make your shop

more attractive for your customers and to

increase your sales and profit.

BACKGROUND

All businesses strive to build long-lasting rela-

tionships with their customers. Airlines offer

“frequent flyer”-cards, IKEA has family- or com-

pany cards, grocery stores give out bonus

stamps, etc. Most loyalty schemes are built

around the same concept: The more you buy

from me – The bigger the benefits for you. Re-

search has proven that consumers are prepared

to go out of their way to make sure they collect

their points, miles or stamps: Travelers choose

a certain airline, even though it is slightly more

expensive, just to collect their miles in the quest

for a free trip. They pass several gas stations,

even if the warning light is on, to fill up at the

station where they get bonus points towards a

future gift certificate or cash reward, etc.

GOAL

The goal with Golfstore’s Bonus Card is

twofold:

1. To give your customers an incentive to

always come to your shop for their golf

equipment purchases, instead of choosing

a competitor.

2. To offer you an incentive system, which is

easy to handle through your XPos program,

and to provide help with marketing from

Golfstore centrally.

BENEFITS

• You can offer your customer additional

benefits from buying in your shop.

• You can avoid cash discounts.

• The system is very easy to handle, since it is

connected to the sales function in XPos.

• If you choose to zero the bonus points per

1/1, then you can inform your customers per

email. This generates more sales at the end

of the season.

Golfstore Bonuskort

Det ska vara lönsamt att

vara en trogen kund!

5.

• All new users must participate in a 1-day education in Vellinge, Sweden.

• All new installations should be completed by the end of March.

• All users must have a computer or laptop that complies with the minimum specifications listed for XPos. See “XPos Hardware Info” document.

• All users are responsible for buying hardware according to the recommended models compatible with XPos. See “XPos Hardware Info” document.

• All windows users using XPos must have Administrator rights on the computer and/or passwords to servers, routers, etc.

• No XPos computer is allowed to use “Streams” like spotify, radio etc.

• Article updates will be provided via XCodes for all Golfstore partners chosen within your country (no non-GS suppliers).

• Support is not responsible for helping users who have a computer that is older than 3 years.

• Support is not responsible for helping users who have a Windows system that is not recommended by Crossover (applies to Vista and XP).

• Support is responsible for answering questions relating to transaction data and reports. (They are not responsible for meeting/speaking with accountants).

• All users must inform us 3 months in advance if they no longer want to use XPos. This will allow us time to cancel the quarterly maintenance fee.

• Support is not responsible for installing/ fixing networks, routers, anti-virus programs, firewalls, etc.

• Maintenance fee for XPos covers the following:

– Program development updates noted by each version number

– Installing XPos software – XPos program and modules (does not include Windows operating system or updates)

– Installing XPos hardware – scanner, receipt printer, till drawer (does not include touch screen, laser printer, etc)

– Re-installations of XPos software (Note: If you purchase a secondhand license, you are charged an upgrade fee of 295 GBP)

– Secondhand licenses are not resaleable

– Article updates year-round for Golfstore supplier-partners within your country (includes product information, list prices, sales prices and EAN-codes)

– Daily support Mon-Fri 8:00-16:30.

– Provide newsletters, campaign info and bonus card info on GS Net

– Provide an XPos User Manual in English and German on GS Net

– Update customer file with new members’ addresses (applies only when using golf- ids)

– Monthly statistics published on GS Net

– Buying Manual to help plan orders for the following year

• Maintenance fee for XBook, XBar, XBall covers the following:

– Updates

– Installation

– Support

XPos Policy

6

SWEDEN (102)

Eddy Eriksson A6 GK

Keith Davies Allerum GK

Henrik Lundqvist Arlandastad

Lars Johansson Arninge GK

Björn Persson Arvika GK

Caroline/Christian/Johan Condrup/Härdin/Andersson Barsebäck Golf & CC

Björn Persson Billeruds GK

Mark/Marcus Dewdney/Dahlberg Bokskogens GK

Krister Andersson Borås GK

Michael Wigh Bosjökloster GK

Magnus Elwin Botkyrka GK

Jan-Ivar Johansson Bro Bålsta GK

Henrik Nyström Bro Hof Slott GC

Joakim/Johannes Sabel/Soini Brollsta GK

Ulf Andersson Burviks GK

Martin Lysholm/Carita Chalmers GK

Stephen Law Djursholms GK

Fredrik/Fredrik Almskough/Hedlund Edenhof GK

Stefan Sterner Eksjö GK

Tomas Setterhill Eslövs GK

Mattias Pålsson Fagersta GK

David Leet Falsterbo GK

Henrik Dihné Forsgårdens GK

Bill Söderberg Grödinge Golfcenter & GC

Mattias Pettersson Grönlund GK

Linnéa Friskman Hofors GK

Hans Edberg Hooks GK

Jon Sellén Hudiksvalls GK

Mikael Söderlund Högbo GK

Fredrik Litzén Idrefjällens GK

Erik Andersson Isaberg GK

Hans Edberg Jönköpings GK

Tommy Arwidson Jönåkers GK

Anna-Karin/Magnus/Pierre Kjellberg/Andersson/Hadevik Kalmar GK

Henrik Wåhlin Karlshamns GK

Mikael "Bumle" Karlsson Karlskoga GK

Björn Persson Karlstad GK

Clas/Daniel Hultman/Tillnell Katrineholms GK

XPos Users 2016

7

SWEDEN

Tomas Mogren Kils GK

Petter Bengtsson Kristianstads GK

Per Nellbeck Kungsbacka GK

Micaella Otterström Kungsängen GK

Åse Solman Lagans GK

Peter Lindh Landeryds GK

Mikael "Bumle" Karlsson Lannalodge Golfresort

Jonas Stern Lidköpings GK

Bill/Lars Patterson/Vangdal Linköpings GK

Niclas Arwefjäll Ljunghusens GK

Ulf Norrby Ljusdals GK

Klas Ohlsson Lunds Akademiska GK

Stefan Jönsson Mariestads GK

Tom Burden Mjölkeröds GK

Andreas Danielsson Möre GK

Andreas Danielsson Nybro GK

Niclas Krohn Nynäshamns GK

Hans/Emil Karlsson/Widing-Andersson Oskarshamns GK

Marcus/Linda Svensson/Lindell Partille GK

John Grant PGA Sweden National

Thomas/Peter Lindström/Franzén Ringenäs GK

Henrik Lisecke Rockatorp GK

Johan Bjerngren Ronneby GK

Leif Modin Roslagens GK

David Green Rya GK

Magnus Ahlgren Rättviks GK

Tomas Bergling Sala GK

Peter Bäckbom Salems GK

Eddy Eriksson Sand GC

Mikael Berglund Skellefteå GK

Eddy Eriksson Skinnarebo G&CC

Niclas/Jonas Björnsson/Lekman Sollentuna GK

Danny Haarz Stockholms GK

Patrick Åbrink Strömstad GK

Fredrik Almskough Söderby GK

Tobias Grundin Söderhamns GK

Pierre/Peter Karström/Sunell Söderköping GK

Jan Tilmanis Söderslätt GK

Filip Oesten Sölvesborgs GK

Stefan Condé Torekov GK

Torgny Larsson Torshälla GK

Karl Ragneby Tranås GK

Lars Lindh Trelleborgs GK

Bertil Lemke Trosa GK

7.

SWEDEN

Patrik Trydefeldt Trummenäs GK

Thomas Nilsson Umeå GK

Jonnie Eriksson Upsala GK

Joakim Hallberg Vadstena GK

Frank Englund Varberg GK

Lars/Therese Hägglund/Larsson Vasatorps GK

Åke Heindorff Vetlanda GK

Peter Sigrén Visby GK

Stefan/Gustav Kronvall/Hedin Woodlands CC

Hans Edberg Värnamo GK

Mikael Lundbäck Wäsby Golf

Robert Hilding Ågesta GK

Magnus Pettersson Åkagårdens GK

Björn Ersson Älvkarleby GK

Tomas Eriksson Ängelholms GK

Lars&Pia/Urban Evertsson/Sundberg Öijared GK

Robin Stålebring Öjestrand GC

Mattias Pettersson Örbyhus GK

Peter Andersson ÖregrundsGK

Göran Knutsson Östersund-Frösö GK

NORWAY (10)

Ola/Audunn Axelsson/Einarsson Arendal & Omegn GK

Knut Schiager Drammen GK

Frode Brun Elverum GK

Ola/Mikael Axelsson/Löfström Grenland & Omegn GK

Tom Hestø Haga GK

Ola/Mikael Axelsson/Löfström Kragerö GK

David Lloyd Losby GK & CC

Bengt-Arne Lien Moss & Rygge GK

Max Segersten Stiklestad GK

Donovan Goosen Sunnfjord GK

7.

7.

DENMARK (30)

Marcus Brown Aalborg GK

Kristian Ravn Asserbo GC

Rene Klausen Benniksgaard Golf Center

Dan Stage Blockhus Golfcenter

Frank Atkinson Breinholtgård GK

Morten Hedegaard Brønderslev GK

John E. Davies Dragør GK

Philip Larsen Frederikshavn GK

Martin/Carina Kold/Vagner Frederikssund GK

Mark Gates Haderslev GK

Jesper Overgaard Sørensen Helsingør GC

Peter Thomsen Herning GK

Alan Tulloch Hillerød GK

Dan Stage Hjarbæk Fjord GC

Ole Rasmussen Holbæk GK

Nigel Willett Kokkedal GK

Peter Taylor Køge GK

Karsten Kirsch Midtsjællands GK

Michael Brink Næstved GK

Magnus Landström Ree Golf

Casper Jacobsen Rold Skov GK

Jesper Kjeldsen Silkeborg Ry GK

John E. Davies Skjoldnæsholm Golf Center

Peter Thomsen Smørum GC

Henrik Sander Zacho Svendborg GK

Dan Stage Tange Sø GK

Kristoffer Moesgaard Trehøje GK

Jacob Tranberg Varde GK

Søren Skoubo Kjeldsen Vejen GK

Rasmus Lange Ørnehøj GK

7.

GERMANY (27)

Hugh Cairns G&LC Bad Arolsen

Greg Tennant G&LC Haghof

Oliver Banse G&LC Regensburg

Alex Robertson GC Bensheim

Jeremy Taylor GC Bruchsal

Peter Wright GC Brückhausen

Menno Beelen GC Burg Zievel

Johan Omander GC Clostermanns Hof

Tony Lloyd GC Domäne Niederreutin

Mattias Dietrich GC Emstal

Danielle Schoofs GC Euregio Bad Bentheim

Simon Trent GC Gut Brettberg Lohne

Gordon Mackintosh GC Hamburg-Holm

Harald Ruoss GC Hetzenhof

James Annable GC Hof Hausen vor der Sonne

Ralf/Robert Hermann-Bierbaum/Schon GC Münster-Tinnen

Simon Trent GC Osnabrücker

Barry Higgins GC Reutlingen Sonnenbühl

Stephen Liddell GC Schloss Vornholz

Gary Locke GC Schultenhof Peckeloh

Cameron Bayer GC Seligenstadt

Ralph Eisenmenger GC Unna-Fröndenberg

Tim Hoffman Golf am Haus Amecke

Nigel Coles Golf Sport Park Gross-Zimmern

Clive Haycock Green Eagle Golfanlage

Johan Omander Gut Heckenhof G&CC

Patric Sors Westfälischer GC Gütersloh

AUSTRIA (2)

Harald Moll GC Urslautal

David Shaw GC Zell am See

HOLLAND (9)

Adrian Morley De Goyer G&CC

Adrian Morley GC Anderstein

Richard/Adam Paul/Howard GC De Gelpenberg

Richard/Adam Paul/Howard GC de Semslanden

Edwin Derksen GC De Turfvaert

Wilbert Bruins Slot GC Dirkshorn

Adrian Morley GC Hlversumsche

Augie Jong A Tai GC Kagerzoom

Lee Chapman GC Tecklenburger Land

XPOS PRICES:

SOFTWARE 1ST SHOP: ________ 1.595,- GBP

SOFTWARE 2ND + SHOPS: ____ 1.195,- GBP

EXTRA CLIENT (Retail): __________595,- GBP

EXTRA CLIENT (Admin): _________195,- GBP

ADVANCED REPORTING: _________ 75,- GBP

PROMOTIONS: _________________195,- GBP

GIT INTEGRATION: _______95:- SEK/month(Sweden only)

MONTHLY SERVICE FEE:(single/network)

SEK 670:-/775:-NOK 650,/750,-DKK 490,-/570EUR 66,-/76,-

Application Form

Shop Name: _____________________________________ Golfstore Cust Nr: _________________

First Name: _______________________________ Last Name: _______________________________

Shop Tel: ________________________________ Mobile: __________________________________

Email: __________________________________________ VAT Nr: ___________________________

Pre-order Delivery Date: ____________________ Desired Training Date: _____________________

Contact Person(s) Name: ____________________________________________________________

Contact Person(s) Email: ____________________________________________________________

Signature: ________________________________ Date: ____________________________________