YSATIS LLANO YSATISLLANO@YAHOO.COM 929-268-7324 HTTPS://WWW.LINKEDIN.COM/IN/YSATIS

▪ Assisted with daily inventory management. ▪ Maintained and completed all appropriate daily tasks & assisted customers. ▪ Responsible for closing store and counting register.

PROGRAM SUPERVISOR

Youth Lesson Planning • Employee Training, Development & Leadership • Administrative Assistant

PROFESSIONAL EXPERIENCE

Queens Community House 2005–PresentService Learning Project Assistant Supervisor/Audit Specialist Forest Hills, NY 2016 - Present • Assisted with the supervision of over 160 youth in the Service Learning Project for the Summer

Youth Employment Program, including lesson planning, teaching assistance, and supervision of instructor staff. • Audited files for the Summer Youth Employment Program and assisted with the input of timesheets

for the program attendance. Educational Instructor Forest Hills, NY 2012 - 2016 • Supervising and lesson planning for participants in the Summer Youth Employment Program and in

the Intergenerational Program. Data Entry Specialist Jackson Heights, NY 2012 - 2014 • Responsible for inputting registration forms in Excel in a timely manner. • Pull demographics on in-house programs. • Attend meetings in developing new intake computer programs. Site Monitor Forest Hills, NY 2009 - 2012 • Responsible for traveling to worksites, picking up timesheets and inputting them in a timely manner.

Program Assistant Forest Hills, NY 2007 - 2009 • Assisted in the office environment by entering data, filing documents, and in the further

development of the program's youth workers. Homebound Senior Servicer/SYEP Intern Forest Hills, NY 2005–2008 • Assist with laundry and grocery shopping for homebound seniors.

White House | Black Market June 2012- May 2013

Cashier/Sales Manhasset, NY

EDUCATION

Certificate in Acting, 2016 The Neighborhood Playhouse - School of the Theatre, New York, NY Yale Summer Conservatory for Actors, 2015 Yale University - New Haven, CT Bachelor of Arts, Cum Laude, 2014 Queens College - CUNY Flushing, NY

SKILLS

Word, PowerPoint, Excel, Customer Service, Retail Sales, Communication, Beginners Spanish, Quick Learner, Proficient, & Time Management