ZAFAR IQBAL Mobile: +46764502313/+46727799916 LinkedIn: https://se.linkedin.com/in/zafar-iqbal-b481a081                   Email: zafarshama@gmail.com/zafarshama@hotmail.comInternational Driving License from Dubai. Now Living and present in Stockholm, Sweden Academic Details:

Bachelor in Commerce Business Administration and EconomyOperating System : Fidelio, Opera, MicrosBack Office System : Microsoft Navision, Sun, Sunshine, Prologic,TallyLanguages : English, Urdu, Hindi, Punjabi, Bengali, Arabi (Basics)

Pfofile & Experience :More than 12 years of experience in Hotel & Customer Service Industry Excellent skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees. Strong mathematical communications & organizational skills. Detail oriented, high degree of accuracy. Ability to work in a fast-paced environment & under pressure as needed. The ability to make sound decisions. This may include making on-the-spot decisions regarding customer and associates issues, excellent leadership interpersonal, accountable resilient, commitment to deliver high level of service, excellent grooming & standards, flexible to respond to a variety of work situation, ability to work on own and part of team. Highly efficient in customer satisfaction. Worked 8 years with Starwood Hotels IncWorked 4 years with World Hotels GMBHWorked as an Accountant Income Auditor, Accountant AR Supervisor, Payable,Payroll Complex Chief Cashier in THE WESTIN DUBAI/LE MERIDIEN MINA SEYAHI BEACH RESORT Dubai UAE from May 2008. Worked in HABTOOR GRAND RESORT & SPA Dubai UAE from June 2005 till May 2008 as Income Auditor and General Cashier. Worked as Night auditor and F/O Night Auditor Shift Leader in Metropolitan Palace Hotel Dubai UAE from Nov 2004 to June 2005.Worked as Night Auditor, FO Supervisor, FO GSA, F&B Outlet Cashier in Avari Towers Karachi Pakistan From 1997 to 2004.

Accountant/ Income Auditor                                           Starwood Hotels Inc Habtoor Grand Resort &Spa                            Responsibilities:

Financial Statement, Budget & Forecast, Bank Reconciliations, Balance Sheets Reconciling Dubai Municipality Fee updating on DM portal & processing payment request to AP. Reconciling Tourism Dirham Fee processing payment request to AP. Handling regular issues with Network Int’l and American Express. Verifying and processing all incentives & commissions for up selling and 3 rd party service provider. Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports. Ensuring that daily revenues and settlements are in balance. Strong commitment to follow all local corporate policies and procedures of Income Audit. Working in a safe, prudent, and organized manner. Ensuring that banquet department's revenue postings are correct by reconciling the banquet "Event short list" report which is provided by the Banquets manager on a daily basis. Follow-up on errors and discrepancies. Verifying the balance of all interface postings to ensure all revenues have been posted. Reviewing housekeeping discrepancy reports and file in the daily operations package. Reviewing and balance rebates, paid outs and miscellaneous charges to the PMS. Ensuring all miscellaneous/allowance/paid outs/house charges are approved and complete with adequate explanations Reviewing F&B voids to verify authorization and adequate back up information.

Complex   Receivable Supervisor :     Starwood Hotels Inc Responsibilities:

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Contact customers to make sure that the statements are correct and complete follow up by email with international invoices. Ensure that statements contain all transactions completed with the customers in the previous month (invoices, receipts and payments bank transfer) Monitor transactions, using automated systems in Accounts Receivable module post each account ledger.Co-ordinate with General Cashier for sales ledger receipts to allocated account. Follow up returned checks and un-identified payments from Chief Accounts and action necessary step.

Complex   Chief   Cashier:     Starwood Hotels Inc

Habtoor Grand Resort & Spa          Responsibilities:

Balance cash float in accordance with company procedures and regulations including periodic batching of cashed checks. Process cash advances to employees. Assist in ordering, receiving, verifying, and distributing cash. Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line. Maintains the highest level of confidentiality with all information obtained. Perform as a team member in allocating and coordinating the work flow. Contribute to the fulfillment of department and company objectives and goals. Comply with all department and company policies, procedures and regulations.

Preparing daily deposits and send to bank through armored car service each day. Maintaining high security of cash vault. Balancing and preparing a Cash Over/Short report each day for all entities. Notify Accounts Receivable of any chargeback’s to the bank account. Maintaining the Cash Receipt Journal spreadsheet; ensure amounts balance to control report of Property Management System; resolve discrepancies with Income Auditor. Preparing petty cash recap for payment each week.(Posting by AP) Process change orders requests and deposits as needed. Issue and maintain Cashier Bank Contracts and keep in vault for security. Counting and submit results of cashier banks each month to Assistant Controller. Count General Cashier bank each week. Send results to Controller. Completing month-end Accounting procedures as specified, including monthly reports.

 Night Auditor:                       _                 Metropolitan Palace Hotel Dubai. Responsibilities:                                                                   

Auditing all City Ledger Entries, Credit Card Transactions for the day. Opening Closing Guest Ledger Auditing Cash, Other Related Departments Posting with Supporting. Checking Room Rate Variance for all checked in rooms, Night outs. Balance and reconcile all Outlets. Check, Balance and transmit Credit Cards Transaction. Running Sales & Catering Re-Indexing Utility. Run File Indexing in Fidelio. Run night audit sequence. Preparing Meal Plan Report for the day. Preparing Income Report and F&B Report. Taking reports from Micros to Fidelio, Day End Micros and Reset Micros. Apart from this, Giving Surprise visit to Front Office and Outlets Counter to check their float on spot.

 Night Auditor/ F O Supervisor/GSA/ F&B Outlet Cashier _                       _ Avari   Towers   Karachi Responsibilities:                                                                        

Auditing all City Ledger Entries, Credit Card Transactions for the day. Opening Closing Guest Ledger Auditing Cash, Other Related Departments Posting with Supporting. Checking Room Rate Variance for all checked in rooms, Night outs. Balance and reconcile all Outlets. Check, Balance and transmit Credit Cards Transaction. Running Sales & Catering Re-Indexing Utility. Run File Indexing in Fidelio. Run night audit sequence. Preparing Meal Plan Report for the day. Preparing Income Report and F&B Report. Taking reports from Micros to Fidelio, Day End Micros and Reset Micros. Apart from this, Giving Surprise visit to Front Office and Outlets Counter to check their float on spot.

Process all payment methods in accordance with Accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order. Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance is clean and professional,

Reference Details 1 Mohd Imran Hashim    Assistant Finance ControllerHabtoor Grand Resort & SpaMobile No: +971505241523

Reference Details 2 Gopal Krishnan          Chief AccountantThe Westin Dubai/LeMeridien Mina SeyahiMobile No: +971507949053

Reference Details 3 Tarek Sabry                        HR ManagerThe Westin Dubai/LeMeridien Mina SeyahiMobile No: +971504502577

Personal Details: Date of Birth            :         1975 March 1st

                             Gender                                  :          Male                             Marital Status :         Married