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E.Turban

Laudon &Laudon

D.Skyrme

intranet

AMS:American Management Systems.

AMSCAT: American Management Systems Center Advanced Technologies.

CIBC Canadian Imperial Bank of Commerce.

ESCWA : Nation economic and social commission for western Asia..

KM: Knowledge Management.

PPO: Product Processes Organization.

.

)(

.

.

1

2

1162-148

2

( Ford & Nigel, 1996 )1

( Ford & Nigel , 1996 )

1

Gupta & Govindarajan : 1997 1

)(

Alle, 1997 2

)Principe s of Km (

)

(

1

2

Malhotra, 1998 1

Malhotra, 1998

( Km for the new business world)

Drucker, 19982

Drucker, 1998

1

2

Drucker, 1999 1

Drucker, 1999

(Knowledge Worker Productivity: the biggest challenge)

Tolen, 1999 2

" "

(Knowledge policy plan)

1

2

(Multidisciplinary teams)

9Pan& Scrabough, 1999 1

)(Buckman LaboratoriesPan& Scrabough, 1999 (

case study)

(Knowledge management An exploray

(Knowledge Entrepreneurs)

1

10King, 2000 1

King, 2000

( Playing an Integral Role in Km)

(Communities of Practice)

1Me Eloroy, 1999 2

Me Eloroy, 1999

( Using Km to sustain Innovation)

1

2

12Helfat & Raubitschek, 2000 1

( Product sequencing : co-evolution of knowledge

, capabilities and products ) )

(

(

Integrative knowledge)

knowledge) (Core

13Dufy, 2000 2

(Dufy)(KM

to be or not to be )

14Dufy, 2000 3

(Dufy)

1

2

3

( Km : what Every Information Professional Should Know)

151

2

1

2

1

2

3

1

2

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