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  • 1. 2 22 July 2013

2. 3. 4. 5. 6. When Where Who Why What How 5W1H 7. 8. When Where Who Why What How 5W1H // ///// / //// 9. When Where Who Why What How 5W1H // 10. When Where Who Why What How // 5W1H 11. 5W1H 5W1H 12. AIDMA Attention Interest Desire Memory Action AISAS Attention Interest Search Action Share Product Portfolio Management Product Life Cycle SWOT 4P Product Price Place Promotion 4C Customer value Convenience Cost Communication 3C Customer Competitor Company 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24.


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