Arun N. Sirnaik Prince 2® Practitioner Professional Summary

A seasoned professional with over 7+ years of experience in managing Projects, Governance, MIS, Budgets, Audit, Network Management, Designing Architecture, Training & Development.

Gained exposure in Project Management. Adept at people management, maintaining healthy employee relations, Maintained good working relationships with

team members and external agencies. Proven Competencies of a team player & quick learner. Possess strong interpersonal skills with the ability to work in a multi-cultural environment comprising of different

nationalities. Effective communicator with good presentation, relationship and team management skills. Seeking a challenging assignment in Telecom & Retail Industry.

Professional Experience

Organization: NCR Corporation India Pvt. LtdDuration: 15th Dec 2014 till Date.

Responsibilities as a Project Manager:Managing project as per PMP guidelines. Assessing human resource requirement as per the project plan and target completion dates. Taking care of their training requirement. Sourcing team from concerned Managers in Matrix project environment. Constantly monitoring team’s productivity. Coordinating with logistics to ensure material delivery on time to avoid delays. Constantly interacting with customers giving feedback from field and implementing necessary changes as required. Constantly monitoring progress of the project as per schedule, and preparing contingency plan of slippage in schedule.Assessing risk factors contributing to delays in project plan, both internal & external and interacting with the necessary stake holders to contain it. Constantly monitoring and controlling the project progress, to achieve target within stipulated period and implementing constant improvement techniques, taking inputs from all stake holders. Providing daily progress and reports and projections regarding project process. Motivating and guiding team to achieve the target completion. Creating good competitive environment based on sound work ethos. Recognizing deserving candidates for their performance and achievement. Handling escalations from customers and providing proper responses, taking appropriate measures to avoid them in future.

Service Account Manager:o Managing Service Accounts as per ITIL best practice guidelines. Ensuring all the service calls are attended without

breaching SLA. Monitoring inventory and rotational stock for service delivery. Sourcing Material where required. Risk factors: Shortage in inventory, transit delays etc. Interacting with service and channel partners, and apprise them of the issues from their end, and ensure quick resolution. Constantly interact with customers and provide information via daily, monthly & quarterly reports. And improve on existing service structure by taking feedback from all stakeholders.

o Following up with customers for CAMC payments, and provide credible explanation for case where SLA breach occurred. Assessing human resource requirement and their training requirement. Constantly monitoring their technical competence and productivity. Risk factors: High attrition rate. Motivating and guiding team to perform through incentive and recognition programs. Also, delegating more responsibility to them, helping them to gain experience in leadership roles.

NCR Corporation of India Pvt. Ltd. Customer details & Projects: o Ciena – Reliance Communication 10G Project: Deployment of 4G NLD core 100G DWDM telecom network in PAN India

(Delhi, Agra, Bhopal, Nagpur, Hydrabad, Anantpur, Vijaywada, Chennai, Jaipur, Indore, Dhule, Aurangabad, Pune, Belgaum, Hassan, Banglore & Krishnagiri). Team Size: 20

o Ciena – Reliance Jio Infocomm Project: Deployment of 4G NLD core 100G DWDM telecom network in 5 Southern States (Andhra Pradesh, Telengana, Karnataka, Tamil Nadu & Kerala). Team Size: 19

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o Ciena – Bharti Airtel Project: Deployment of 4G NLD core 100G DWDM telecom network in 5 Southern States (Andhra Pradesh, Telengana, Karnataka, Tamil Nadu & Kerala). Present Team size: 10

o Bharti Airtel, Idea, Tata Docomo Bill Payment Kiosk & QMS Project: Deployment of Bill Payment Kiosk & QMS and post installation maintenance across Southern Region. Team Size: 24

o Bharat Petroleum Automation Project: Service Account Manager for Maintenance of Automation at Retail Outlets in Southern Region with stringent SLAs. Team size: 23

o Ciena – Reliance Communication 100G NLD Project: Deployment of NLD core 100G DWDM telecom network in PAN India for enhancing the network from 10Gig to 100Gig. (also successful in keeping the entire link on stability of 48hrs from Delhi to Chennai)

o ALU_RJIL_MGW Project: Deployment of Media Gate way devices for telecom network in PAN India for enhancing the RJIL network. Present Team size: 24.

o Cisco SX10: Providing solution in Video Conferencing with Cisco SX10 (PAN India).o Airtel (LCD): Deployment of NLD core 10G LCDWDM telecom network in entire South Region for enhancing the network

from 10Gig to 4*10Gig (Including the budgeting & costing) Team size: 20.o Airtel (5410 Metro): Deployment of 5T/15T upgrades on 5410 equipment in South. Team Size: 10.

Achievement’s:o Consistently delivered, SLA target of 95 – 100%, quarter after quarter. Brought it up from 72% to 95% in 1 ½ months’

time after taking over.o Record of having zero Rs. Penalty for service accounts till date after taking over.o Consistently achieved project deliverables target.o For Ciena RCOM 100G OTN project was closed before the time line provided & also successfully running stability from

Delhi to Chennai.

Organization: Deployed at Reliance Communication Ltd (Through Eagle Photonics)Duration: Feb 2014 – 12th Dec 2014.

Responsibilities as a Project Coordinator:

Active engagement with the leadership team to understand business needs and expectations Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.

Troubleshooting & Response Managemento Supervised installation of communication equipment’s and made necessary upgrades to same. o Recommended solutions to complex problems and assisted in resolving complex issues. o Monitored data communication networks and prepared written reports and submitted it to management. o Analyzed both existing and proposed communication systems and prepared data requirement reports for both. o Managed all issues arising in facility on an everyday basis. Coordinated with vendors and installed, performed

troubleshoot and resolved all problems. Monitored and provided support to distance learning systems. o Installed all components associated with data network and communication equipment’s

MIS, Budgets, Training & Project Planningo Wire line project Fiber end to end delivery which includes additional Fiber planning, testing, planned event,

rectifications and delivery. Leading phased projects for Fiber Network availability improvement & optimization through new fiber deployment, new blowing in existing ducts and/or Ring up gradations. Monitoring & controlling, field coordinating field, executing Re-routing and new OFC deployment for various parts in Pan India Basis through improvement projects and optimizing to bring back the link loss within limits.

o Planning the end to end pre- delivery, delivery and post-delivery execution processes and strategy of fiber pairs & bandwidth and site/tower space/infra lease/sharing to other customer operators nationally for the new technology requirement of 4G. It Including cost, BOQs and KPI analysis and their complete forecasts. Monitoring Capex / opex for

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project profitability and also governing material reconciliations. Managing Governance of MS operators/vendors for related activities.

Achievements

o Successfully rolled out the following Initiatives at RJO project DPR regularisation & maintaining the flow of the project.

Organization: Reliance Communication Ltd (Through Alcatel Lucent Managed solutions)Duration: Feb 2013 – Jan 2014.

Responsibilities as a Project Coordinator:

Active engagement with the leadership team to understand business needs and expectations Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.

Troubleshooting & Response Managemento Supervised installation of communication equipment’s and made necessary upgrades to same. o Recommended solutions to complex problems and assisted in resolving complex issues. o Monitored data communication networks and prepared written reports and submitted it to management. o Analyzed both existing and proposed communication systems and prepared data requirement reports for both. o Managed all issues arising in facility on an everyday basiso Coordinated with vendors and installed, performed troubleshoot and resolved all problems. o Monitored and provided support to distance learning systems. o Installed all components associated with data network and communication equipment’s

MIS, Budgets ,Training & Project Planning o Responsible and accountable for the coordinated management of multiple related projects directed toward strategic

business and other organizational objectives. o Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those

external to the organization. o Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component

projects, while working to ensure the ultimate success and acceptance of the program. o Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to

modify the program to enhance effectiveness toward the business result or strategic intent. o Coach, mentor and lead personnel within a technical team environment. o Present periodic Dashboard reports on the current program, future opportunities and client issueo Assisted users and determined costs of communication network by analysing customer needs. o Developed plans for new communication network.

o Trained subordinates in usage of test equipment’s and monitored results.

AchievementsSuccessfully rolled out the following Initiatives at Alcatel Lucent Managed Solutions,o Closure Of Due Diligence while handing over the Network to Alcatel Lucent Managed Solution for MS before the

allocated time line.o Maintaining the NWA as per the MSA in just 2 months after the MS handover from Reliance Communication.

Organization: Tata Communications Transformation Services LtdDuration: May 2012 – Dec 2012

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Responsibilities as a Network Consultant

Network Management & ArchitectureDesigning Networks for new business requirements. Forecasting business growth and recommending technologies. Evaluating new products and performing POC's for new implementations. Propose Architecture changes / make design recommendations. Understand detailed construction and installation drawings, estimates equipment, labor, and material costs. Initiates work authorization request and submits request with substantiating drawings and documents to management for approval. Estimate materials and equipment required and directs work activities to ensure conformance with engineering specifications and work authorization. Arranging for Auto CAD drawings & obtaining necessary site. Daily job allocation to vendors and crew. Measurements and material reconciliation of vendors and team. Maintaining database of the work executed in the form of as built drawings, soft copies etc.

Budgets & MIS Budgetary management of each execution proposal i.e. estimation of budget for every proposal Monthly Daily Progress reports.

Achievements:Closure of 95% fault tickets in a span of 48 hours.

Organization: MTS (Through Nutek India Ltd & ABNS India Pvt Ltd)Duration: April 2011 – April 2012

Responsibilities as a BSS Engineer.

Technical Aquent’s,o Being a BSS Engineer responsible for maintaining SDH/PDH/FIBER Transmission Network &198ZTE BTS and 2 BSC of

MTS. Managing of team of 2 Engineers & 6 Technicians. Execution of Targeted network expansion & augmentation, Fault management and technical support 24*7, Support for timely execution of Project to meet timeline targets, Minimize the Network Outages, planning to protect the Media with Redundancy, Monitoring of performance NEC SDH/PDH radios. Space management repairs and Replacements. Worked as BSS Engineer for managing O&M activities of MTS MS Project in Mumbai cluster. Single point of contact for on air site declaration for Mumbai in coordination with “Zonal Technical Lead”.

Achievements:o Planned & executed the ring closure of SDH microwave for the stability of Network in 90% Mumbai cluster.

Organization: Reliance Communication Ltd (Through RISPL)Duration: Aug 2009 – March 2011.

Responsibilities as a Wireless Engineer.

Talent Aquent’s, o A BSS Engineer is responsible for maintaining SDH/PDH/FIBER Transmission Network. NEC & Ceragon microwave

devices & Nortel MUX of Reliance Communication. Execution of Targeted network expansion & augmentation, Fault management and technical support 24*7, Support for timely execution of Project to meet timeline targets, Minimize the Network Outages, planning to protect the Media with Redundancy, Monitoring of performance NEC SDH/PDH radios. Space management repairs and Replacements.

Achievements:o Planned & executed the traffic migration during major isolation & also performing rehoming activity during major

issues.

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Organization: BhartiMaxtelDuration: Jan 2009 – July 2009

Responsibilities as a RF Survey Engineer.

Quality and Audit Preparing & maintain a Quality plan for the project. Site standardization, documentation, progress reporting & carry out preventive maintenance to maintain the quality of network as per Service Level Agreement (SLA). Demonstrating the project to achieve the different Sub – objectives at the various decision making points in the project. BTS survey RF survey & Microwave link. Installation, Commissioning & Conducting acceptance Test of BTS. (ERICSSON & HUAWEI). Execution & Planning of network. Designing of BTS Network for inclusive indoor, outdoor & Transmission of Network. Implementation of Copper as per planning & design.Digital Distribution Frame(DDF) management & POI.

Technical Knowledge o MTS MS Project: Familiar with ZTE (900CDMA BTS, ZTE BTS Installation of ZXSDRR8860C806, ZXSDRB8200

BBU, BSCB, MGW, RRU) CR support servers for fault findings and trouble shootings during outages. Coordination among BSS engineers and the SPOC for Site visit before declaration and getting punch point clearance from project team. Preventative maintenance for minimizing outages on air site declaration tracker maintaining and site declaration as per O&M standards. Preparing outage analysis report. Validating outage report received from local and clusters NOC. Spoke’s person for taking handover of sites from project to O&M department. Intra-Com equipment like IDR, ISR, ODU, MUX. SDH & PDH equipment handling along with Optical fiber management. Expert in Transmission equipment installation, commissioning, trouble shooting. Extremely Strong in Maintenance and Trouble-shooting of GSM/SDH Network Problems and ensures maximum machine up time. Extensively worked on the Mobile Network Technology and planning capabilities. Proven Project management, Project execution & human resources handling. Problem Solving & Decision Making skills. Knowledge of GSM, NMS, FIBER, SDH, PDH, IP. Frequent Customer Interaction to understand the requirement and Problem Solutions. Efficient resource management abilities.

o Reliance Communication: Wireless & Wire-line Access Dept handling Microwave (NEC) SDH and PDH equipment’s. Installation, Commissioning and Acceptance test of point to point and Point to Multipoint Broadband Wireless Activation systems. (NEC Microwave Equipment). Integration of Nortel TN-1C, TN-1X & TN-4X MUX with NEC equipment (Microwave equipment’s). LOS survey for fault related activity. Coordination with Vendors on Issues related to NEC equipment’s. Service provisioning of Paso link (1+0, 1+1), LMDS and UBR Link. Alignment of Antenna, Checking RSL Level. (Using different diameter antennas) Handled the NEC NMS through PNM Server. (Read-only basis). Responsible for CDMA BTS connectivity through Microwave equipment. Responsible for formation of Microwave SDH ring. Configuration and maintenance of the SDH network. Installation of 0.3, 0.6, 1.2, 1.8 mrt Andrew, RFS Mobi, Senglu, Kecom, Tongue Antenna with including Indoor. (15 18 and 23GHz). Testing, Commissioning & Alignment of NEC (SDH & PDH Paso link). Rectification of fault with the help of BER Testing, Transport port punching, PRI line testing through PRI Tester (Sunset, Actrena). Also coordinate with NOC to resolve the problem. Installation & commissioning of optical fiber based MUX like – Optical multiservice edge (N61, N62, N63, N67). Handling different faults in Optical multiservice edge (OME). Responsible for network planning, execution & functioning/ testing of Optical fiber Network and SDH equipment’s. Perform Acceptance test (AT) of project work of Optical Fiber Laying. Conducting installation, testing & maintenance of various Optical fiber based Network Element.

o BhartiMaxTel: Ring, Chain and Spur Connectivity for Highway and City Sites. Contour Map Study for Terrain data fetching for typical hop. Done Microwave Surveys for Line of Sight (LOS) Clearance. (Access Links and Backbone Links). Doing coordination work with all team members for updating reports. Responsible for RF survey for new sites (Macro site & Repeaters). Proposing new sites to overcome Coverage Patches & filling Capacity areas. Providing antenna height, orientation and azimuth of antennas. Verify the suitability of Sites from RF and Transmission point of view. Telecom Tools Used are: - MapInfo Professional 7.0 & 8.0.

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- Map Grid.- Using Global Mapper to verify MW antenna Height.- World digital map as well as Google earth.- TEMS Investigation Tool. - Net monitor.- GPS.

EXPERIENCES WITH DIFFERENT CLIENT & EQUIPMENTS: Has worked on ZTE (900CDMA BTS, ZTE BTS Installation of ZXSDRR8860C806, ZXSDRB8200 BBU, BSCB, MGW, RRU). IntraCom equipment like IDR, ISR, ODU, Nortel MUX. SMPS Battery Bank for ZTE outdoor BTS. Has worked on NEC, Ceragon, Walk air (Transport, Microwave, LMDS, SDH, and PDH & UBR O&M).

Academic Qualifications& Trainings Attendedo Diploma in Electronics and Telecommunication from Institute of Electronics & Telecommunication

Engineers, Dec 2008.o Prince 2 Practitioner - Candidate No: 5623357, Certificate No: 5623357.20508994. (March 2016).o Prince 2 Foundation - Candidate No: 5623357, Certificate No: 5623357.20508993. (March 2016).

Software Skills o MS – Officeo Internet Applications

Personal Details o Date of Birth : 6th March1983o Languages Known : English, Hindi, Konkani, Marathio Marital Status : Singleo Contact No. : + 91-8451936828.o Address : ‘A’ Wing, 5th floor, 503 Masalawala Apt, Juhu Lane, Andheri (West). Mumbai: 400058. o Email ID : arun_sirnaik1983@yahoo.co.in

References

o Will be provided on request

Date: Place: Mumbai

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