September 2017
Prepared in collaboration with The Allan Gray Orbis Foundation and written by Immanuel
Commarmond
In Pursuit of a Better Understanding of
and Measure for Entrepreneurial
Mindset
Contents Abstract…………………………………………………………………………………………………..……………………………………3
Introduction…………………………………………………………………………………………….…………………………………..4
Part 1: In Pursuit of a better Understanding of Entrepreneurial Mindset.…………………………………..5
The Genesis of Mindset….……………………………………………………………………………………………………………....5
Framing Mindset as a Theory………………………………………………………………………………………………………..…8
Fixed and Growth Mindsets……………………………………………………………………………………………………..……..9
Exploring Entrepreneurial Mindset………………………………………………………………………………………………….11
Developments from Personality Psychology………………………………………………………………………………..11
Developments from Cognitive Psychology…………………………………………………………………………………..14
More Recent Contributions to the Understanding of Entrepreneurial Mindset………………………………16
Developing a Shared Definition of Entrepreneurial Mindset……………………………………………………………18
Emerging Characteristics of Entrepreneurial Mindset from Literature…………………………………………19
Summary of Entrepreneurial Mindset Dimensions from the Literature Review…………………………..24
Part 2: In Pursuit of a Better Measure for Entrepreneurial Mindset………………………………………………..25
Measurement of Entrepreneurial Mindset from the Literature Review……………………………………….25
Appropriateness of Tools for Measuring Identified Entrepreneurial Mindset Dimension…………….28
Proposed Measure for Entrepreneurial Mindset………………………………………………………………………….28
Part 3: Conclusion and Future Research Considerations………………………………………………………………….30
Bibliography…………………………………………………………………………………………………………………………………….31
Table of Tables
Table 1: Fiske's Personality Rating Scale Definitions ..................................................................................... 6
Table 2: Costa & McCrae's NEO-PI / Big Five Personality Traits .................................................................... 7
Table 3: Summary of Early Characteristics of Entrepreneurs (Solomon and Winslow, 1988) .................... 10
Table 4: Summary of Entrepreneurial Characteristics from Literature Review (Adapted from Lau et al.,
2012)............................................................................................................................................................ 11
Table 5: Cognitive Factors Relevant to Three Basic Issues Addressed by the Field of Entrepreneurship
(Baron, 2004) ............................................................................................................................................... 13
Table 6: EMP Dimensions (Davis et al. 2016) .............................................................................................. 16
Table 7: List of Entrepreneurial Mindset Dimensions from Literature Review ........................................... 22
The Allan Gray Orbis Foundation (AGOF) aims to
activate personal initiative, intellectual imagination,
achievement excellence, courageous commitment and
a spirit of significance in individuals who aspire to be
responsible high-impact entrepreneurs. AGOF believes
that this will be achieved through the development of
an entrepreneurial mindset in these individuals along
with a tactical focus on education and experience
complemented by the personal traits of effort and
ethics1.
With a focus on the development of an entrepreneurial
mindset, the Foundation joins many leading edge
entrepreneurial programmes that are beginning to
focus less on the gaining of content knowledge about
entrepreneurship, and more on developing an
entrepreneurial mindset (Krueger, 2015). However,
Krueger (2015) states that merely saying that a
program is developing an entrepreneurial mindset is
insufficient if we cannot be rigorous about what that
term means both theoretically and empirically.
In response to the need for rigor, this literature review
seeks to develop a more rigorous theoretical and
empirical understanding of entrepreneurial mindset
and its measurement.
From the literature review, multiple definitions for
entrepreneurial mindset and mindset in general are
put forward, and from these the following common
understanding of entrepreneurial mindset is proposed:
Entrepreneurial mindset relates to how a
person thinks, their state of mind or the lens
through which they see the world, and how
this influences their propensity to pursue
entrepreneurial activities and outcomes.
This state of mind or lens is influenced by
multiple factors that include what people
know or do not know (related to their
knowledge), what people have done or have
not done (related to their experience), what
people can do or believe they can do (related
to their level of competency and self-belief),
and who they are (related to their personality,
values, attitudes and beliefs).
The literature review goes on to look at current
measurement tools for entrepreneurial mindset as
well as their limitations in providing a comprehensive
measure for the mindset dimensions that were
explored. Following these limitations, the
development of a quantitative survey based on the
identified entrepreneurial mindset dimensions is
proposed. This survey is intended to measure
entrepreneurial mindset nationally as a general
population baseline that can then support and inform
the development and impact of entrepreneurial
education and activities. The survey can also support
and inform the design and development of new
government policies, and entrepreneur support
organization programs and initiatives. Before the
survey can be replicated in other countries to reveal
further insights into both the effectiveness of current
interventions as well as the development of policy and
program recommendations, its validity and reliability
will need to be confirmed.
Additional recommendations for future research are
then proposed, both to AGOF and to the broader
research and practitioner communities.
Abstract
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 3
1 www.allangrayorbis.org
In 2016, Allan Gray Orbis Foundation and the Global
Entrepreneurship Research Network (GERN)1 began
collaborating on a project that aims to achieve the
following outcomes related to entrepreneurial
mindset1:
A. The development of a shared understanding
of entrepreneurial mindset.
B. The development of a universal
methodology to measure entrepreneurial
mindset.
C. The development of an evidence-base that
can be used to enhance entrepreneurial
mindset education theory and practice.
This paper aims to take the first steps toward achieving
these outcomes by providing a literature review on
entrepreneurial mindset, its definition, origins and
measurement and then proposing a way forward to
begin to achieve these outcomes.
To do this, this paper consists of three main parts:
• Part 1 – In Pursuit of a Better Understanding of
Entrepreneurial Mindset
• Part 2 – In Pursuit of a Better Measure for
Entrepreneurial Mindset
• Part 3 – Possible Future Research Areas
Relating to Entrepreneurial Mindset and
Measurement
Part 1 explores the genesis of entrepreneurial mindset
and how an understanding of the mindset of
entrepreneurs was initially rooted in the behavioural
sciences and is based on decades of research within
the fields of personality, cognitive and social
psychology. Thereafter, a chronological overview of
research relating to the mindset of entrepreneurs is
presented along with the multiple definitions that have
been proposed. A shared understanding of
entrepreneurial mindset is then proposed along with a
summary of general themes that emerge from the
literature. Finally, a list of entrepreneurial mindset
dimensions supported by the literature review is
tabulated.
Part 2 explores the measurement of entrepreneurial
mindset by reviewing literature associated with the
measurement of these constructs as well as reviewing
the research methodologies used in identifying the
entrepreneurial mindset dimensions reviewed in Part
1 of this paper. Lastly, based on the limitations of each
of these tools in measuring the entrepreneurial
mindset dimensions identified in Part 1, a
recommendation for the development of a revised tool
is put forward.
Part 3 recommends possible research areas for the
AGOF, GERN, and other stakeholders to consider in
taking this study further.
In the spirit of lifelong learning, it is anticipated that
this paper and the insights and recommendations
proposed will continue to be refined as a community
of practice emerges within this field and research on
entrepreneurial mindset advances.
Introduction
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 4
2 http://gern.co/ 3 http://gern.co/gern/entrepreneurial-mindset-study
An often cited definition of entrepreneurial mindset is
a specific state of mind which orientates human
conduct towards entrepreneurial activities and
outcomes (Fayolle, 2012, Putta, 2014). To understand
entrepreneurial mindset more deeply and its relevance
to entrepreneurship and entrepreneurship education,
its roots in academic literature from the behavioural
sciences will be reviewed. Through this, a multi-
disciplinary understanding of entrepreneurial mindset
and the potential for future research and practice can
be explored.
The Genesis of Mindset
Entrepreneurial mindset finds its early roots in
personality psychology, which attempts to describe,
predict and explain recurrent behaviours that set
people apart from one another (Corr and Matthews,
2009, p. 43). Gordon Allport (1897-1967) is often
referred to as the founder of personality as a separate
field of psychology building on the seminal work in
psychology and the emergence of personality
psychology led by James (1842-1910), Freud (1856-
1939), Calkins (1863-1930), Adler (1870-1937) and
Jung (1875-1961). Allport made a significant
contribution to this particular field of study with his
Concepts of Trait and Personality (1927) study.
Allport defined personality as a dynamic organisation,
within an individual, of psychophysical systems that
determine one’s unique adjustments to the
environment (Allport, 1937, p. 48). McAdams and Pals
(2006, p. 212) offer a modern approach to this
definition defining personality as an individual’s
unique variation on the general design of human
nature, expressed as a developing pattern of
dispositional traits, characteristic adaptations and
integrative life-stories complexly and differentially
situated in culture.
Cloninger (in Corr and Matthews, 2009) synthesised
the various definitions of personality psychology
stating that a person’s personality begins with certain
innate biological dispositions (both distinct and shared,
hereditary and influenced) and through life these
innate tendencies are channelled and influenced by
multiple, interrelated factors that include experiences
and culture and result in a pattern of behaviour,
cognitions and emotional patterns that all constitute
what is referred to as personality.
Mcdougall (1932) was one of the first to propose
various similar traits or topics to better understand
personality. He proposed five factors, namely,
intellect, character, temperament, disposition and
temper – with each of these factors being very
complex and having many underlying variables.
However, his methodology for defining these factors
needed further refinement; his work sparked a half a
century of further study to better organise the
language of personality into a more coherent
structure.
Allport (1937) argued that internal individual traits
were the real causes of personality and needed to be
more deeply understood. The challenge, he said, was
how to use language to define and express traits that
are not concrete and are generally experienced
internally. Allport, also known as the ‘trait’
psychologist, developed a list of 4500 trait-like words
to help understand personality. He then clustered
these words into three trait levels to help us
understand the level of influence they may have on
behaviour. These levels consisted of cardinal traits,
central traits and secondary traits. He proposed that
cardinal traits dominate and shape a person’s
behaviour and are the ruling behaviour traits. Central
traits, which are not as overwhelming as cardinal traits
but can be found to some degree in every person, are
the basic building blocks of behaviour, an example
being honesty.
Part 1: In Pursuit of a Better
Understanding of Entrepreneurial
Mindset
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 5
Table 1: Fiske's Personality Rating Scale Definitions
1. Readiness to Cooperate vs. Obstructiveness 12. Cautious vs. Adventurous
2. Predictable vs. Unpredictable 13. Good-natured, Easy-going vs. Self-centred, Selfish
3. Assertive vs. Submissive 14. Socially Poised vs. Clumsy, Awkward in Social Situations
4. Depressed vs. Cheerful 15. Rigid vs. Adaptable
5. Frivolous vs. Serious 16. Dependent vs. Self-sufficient
6. Attentive to People vs. Cool, Aloof 17. Placid vs. Worrying, Anxious
7. Easily Upset vs. Unshakable Poise 18. Conscientious vs. Not Conscientious
8. Narrow Interests vs. Broad Interests 19. Marked vs. Slight Overt interest in opposite sex
9. Suspicious vs. Trustful 20. Frank, Expressive vs. Secretive, Reserved
10. Good-natured, Easy-going vs. Self-centred, Selfish 21. Dependent vs. Independent Minded
11. Silent, introspective vs. Talkative 22. Limited vs. Marked Overt Emotional Expression
Secondary traits, according to Allport, are like central
traits but only occur under specific circumstances and
need to be understood in order to provide a complete
picture of human complexity.
Allport went on to hypothesise an idea that is very
closely related to our current understanding of
mindset. He proposed that internal and external
forces, which he called genotypes and phenotypes
(1937, p. 16), have an influence on an individual’s
behaviour. Genotypes are the internal forces that
influence behaviour; they include how information is
processed and retained, and how these forces
influence one’s interaction with the external world.
Phenotypes are external forces that influence one’s
behaviour and how one accepts their surroundings.
The largest criticism at the time of this hypothesis was
that these were internal theories and were difficult to
be observed, measured or proven. Along with theories
relating to motivation, drive and our frame of
reference or perspective, Allport added significant
seminal work for other theorists to build upon.
The 4500 traits, of which many may be considered
internal theories, were too many to begin to provide
insight into personality and human behaviour. A more
structured and more scientific approach was needed
to identify the relationships between these traits. It
was during this period that a statistical analysis
methodology called factor analysis became more
widely used in the field of psychology. Factor analysis,
originally developed by Spearman (1904), and then
later generalised by Thurstone (1947), is a statistical
test used to find relationships between multiple items
and identify a number of ‘factors’ that then serve as
clusters to help one understand core behaviour trends
or themes.
An early example of how factor analysis added value to
the behavioural sciences is when Fiske (1949) used the
method to develop a rating scale, adapted from a
larger scale developed by Cattell (1947), which
resulted in the identification of 22 core personality
attributes (Table 1).
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 6
Through factor analysis, the Fiske’s survey revealed
five factors, each having a high correlation with some
of the 22 items in Table 1. These are summarised in the
points below.
1. Socially Adaptable (Cheerful, Talkative,
Adventurous, Adaptable and Placid)
2. Emotional Control (Unshakable, Self-
sufficient, Placid, Emotional Expression,
Social Poise, Easily Upset, Worrying,
Anxious, Dependent)
3. Conformity (Readiness to cooperate,
Serious, Trustful, Good-natured and easy-
going, and conscientiousness
4. The Inquiring Intellect (Broad Interests,
Independent-Minded, Imaginative,
Seriousness of Purpose and
Conscientiousness)
5. Confident Self-expression (Assertive,
Talkative, Marked Interest in the Opposite
Sex, Frank, Expressive
Fiske’s development of these five factors led to
significant further study focused on defining a more
universally accepted five factor model of personality.
Cattell (1957), Tupes and Christal (1961), Norman
(1963), Borgatt (1964), Eysenck (1970) and Guilford
(1975) all contributed to the refinement of these
factors.
Following a study on the relationship between age
differences and personality, Costa and McCrae (1976)
proposed the three broad traits of Neuroticism (N),
Extraversion (E) and Openness to Experience (O),
leading to the development of the Neuroticism-
Extraversion-Openness Inventory (NEO-I). Later, Costa
and McCrae (1985) recognised two additional factors:
Agreeableness (A) and Conscientiousness (C) to
develop the NEO Personality Inventory (NEO-PI).
Abandoning the use of NEO as an acronym, this is now
often referred to as the “Big Five” personality traits or
Five Factor Model (FFM), and often remembered
nowadays through the ‘OCEAN’ or ‘CANOE’ acronyms.
Table 2 summarizes the five factors of personality.
Table 2: Costa & McCrae's NEO-PI / Big Five Personality Traits
Trait Description
Openness Curious, original, intellectual, creative and openness to new ideas.
Conscientiousness Organised, systematic, achievement oriented and dependable.
Extraversion Outgoing, talkative, sociable.
Agreeableness Affable, tolerant, sensitive, trusting, kind and warm.
Neuroticism Anxious, irritable, temperamental, moody.
Popular critiques of the Big Five include Block (2004)
who raised concerns about the factor analyses
statistical method as well as how the questionnaire
measured the Big Five. Ashton and Lee (2007) found
the Big Five to be a useful tool in summarising basic
information relating to one’s personality but raised
questioned the usefulness of the tool in understanding
personality in its detail, depth or context. McAdams
(1992) proposed a ‘Big Six’ by introducing a sixth trait
domain: Honesty-Humility. Broadly speaking,
however, consensus around the Big Five model of
personality has grown steadily since the early 1990s.
The Big Five has since been used as a knowledge base
to better understand many sub-disciplines including
attitudes, goals and motivation; everyday behaviour;
physical health; psychopathology; relationships and
social status; self-concept; subjective well-being; work
and achievement, mindset, and later entrepreneurial
mindset.
Based on further research within many of these sub-
disciplines, as well as developments within cognitive
and social psychology, the concept of mindset began
to develop, both in its definition and underlying theory
as well as in its properties as a construct.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 7
Framing Mindset as a Theory
Bruner and Tagiuri (1954) introduced the term ‘naïve,
implicit personality theory’ to describe how people
make assumptions of others based on how they
interpret their attributes and traits and the
relationships between these. This shift in focus from
personality traits to the interpretation of these traits,
and the impact of these interpretations sparked initial
thinking that is now well aligned to the definition of
mindset. In 1955, Gage and Cronbach attempted to
view implicit personality theory as a set of assumptions
that a person makes, often unconsciously, between
the personality traits of people, with these
assumptions influencing how we respond to the
people around us (Gage and Cronbach, 1955, p. 420).
These implicit personality theories generally revolved
around one’s assumptions of others, which expanded
mindset research into the social psychology domain,
leading to overlaps with popular theories related to
what is more commonly known as stereotyping, the
halo effect, fundamental attributional error, and other
attributional biases.
The term schema refers to a knowledge structure that
people use to make sense of both social and
organisational situations. Similar to implicit personality
theory, examples of schemas also include stereotypes
(Hamilton, 1979), prototypes (Cantor and Mischel,
1979, 1977), implicit theories (Brief and Downey, 1983,
Schneider, 1973), causal schemata (Kelly, 1973) and
frames (Minsky, 1975). Most of these schemas are
cognitive frameworks that help us to better
understand behaviour. A specific schema that is
concerned with both understanding the behaviour of
self and others and with guiding one’s behaviour in
specific situations became known as a script (Schank &
Abelson, 1977, Graesser, Gordon & Sawyer, 1979,
Abelson, 1981, Gioia & Poole, 1984).
Scripts can originate through habituating behaviour,
where a learned sequence of behaviour can result in
future behaviour being evoked by similar situational
cues. Scripts were more widely researched in
organisational psychology in understanding consumer
behaviour and the role of advertising and social
influence.
Various research studies conducted by Dweck,
Reppucci and Diener (1973 - 1980) identified two
major cognitive effects on behaviour. These were
referred to as the ‘helpless’ response and the ‘mastery-
oriented’ response. The helpless response generally
avoids challenges and when faced with obstacles
performance deteriorates rapidly. In contrast, the
mastery-orientation drives people to look for
challenging tasks and when faced with obstacles and
even failure there is evidence of a maintained striving
to overcome these obstacles. Dweck and Elliot (1983,
1988) went on to look at how people’s motivation in
goal-setting influenced behaviour. They proposed two
motivations behind goal-setting, goals that are
motivated by the level of performance, where
individuals are concerned with gaining favourable
judgments and avoiding failure, and goals that are
motivated by the opportunity to increase one’s level of
competence. This sparked further research into the
role of implicit theories, cognition and the underlying
reasons for these initial findings relating to mastery-
orientation and goal-setting. Bandura and Dweck
(1985, 1986) went on to find relationships between
effort, goal-setting and mastery-orientation. This
research led to the introduction of what Dweck and
Leggett (1988) called implicit theories of intelligence,
which is divided into entity theory and incremental
theory. Entity theory, on the one hand, sees
intelligence as a fixed or uncontrollable trait;
incremental theory, on the other hand, sees
intelligence as a malleable, increasable and
controllable quality.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 8
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 8
This led to deeper research to determine whether
these implicit theories relate to people, places and
things and not only personal goals.
Dweck, Chiu and Yong (1995) then expanded the scope
of these implicit theories of intelligence and proposed
that people’s implicit theories about human attributes
influence the way they understand and respond to
their world. In 2006, Dweck called this implicit theory
mindset.
According to Molden and Dweck (2006), mindset refers
to the view you adopt of both yourself and others and
has a profound impact on your life and the decisions
you make. Dweck (2006) described mindset as a kind
of personal paradigm. The much quoted Oxford
Dictionary defines mindset as an ‘habitual way of
thinking’. McGonical (2015) simplifies these definitions
and simply refers to mindset as a belief that biases how
you think, feel and act and that reflect your philosophy
of life. Reed and Stoltz (2011) describe mindset by
comparing it to a skillset. They propose that if your
skillset is what you can do, then your mindset is what
you see, think and believe. They go on to offer a simple
definition of mindset; the internal lens through which
you navigate life, with this lens influencing everything
that you see and do. They suggest that each person’s
unique mindset or lens, is coloured by personal life
experiences, personal traits and education.
Rucker and Galinsky (2016) went on to expand upon
the definition of mindset as a ‘frame of mind that
affects the selection, encoding and retrieval of
information as well as the types of evaluations and
responses individuals give.’ (2016, p. 161)
Fixed and Growth Mindsets
Following Dweck and Legget’s research in 1988 and
additional research by Dweck et al. (1995), two broad
types of implicit theories or mindsets were proposed;
entity theory and incremental theory, which since
2006 have been more commonly referred to as fixed
and growth mindsets.
Dweck (2006) defined a fixed mindset as one where
you believe that your qualities are carved in stone and
are unlikely to change. She goes on to define a growth
mindset as one where you believe that through effort
everyone can change and grow.
Dweck went on to describe the likely influence that
these mindsets may have on how you respond to the
world around you. These included how you respond
(consciously or unconsciously) to challenges,
obstacles, effort, criticism and the success of others.
However, Rucker and Galinsky (2016) proposed that
the research that has contributed to understanding
fixed and growth mindsets should act as a springboard
to further exploration of mindsets, beyond these two
mindsets alone. These include the exploration of
mindsets related to power (Galinsky et al., 2016;
Anderson and Galinsky, 2006), construal level (Trope
and Liberman, 2010), regulatory focus (Higgins, 1997),
self-monitoring (Snyder and DeBono, 1985) and the
implemental-deliberative mindset (Gollwitzer et al.,
1990), to mention a few.
For the purpose of this paper relating to
entrepreneurial mindset, the seminal work in
personality psychology, the understanding of the
effect of cognition on behaviour and mindset has acted
as a springboard to better understand entrepreneurial
mindset, which will now be focused on in more detail.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 9
Solomon and Winslow then carried out multiple
interviews with entrepreneurs and found that
entrepreneurs have a high level of confidence and
optimism. Contrary to some previous research, they
found that entrepreneurs are not reckless risk-takers
and are not prone to taking great risks and prefer to be
very calculated in their risk-taking. They are
independent and self-reliant and have an internal locus
of control in that they are not easily swayed by the
judgments of others.
Developments from Personality Psychology
Other earlier research, specifically focused on the
factors that influence the decision to start a new
business focused on trait or personality
characteristics of individuals (Brockhaus, 1980, 1982;
McClelland 1961). Van de Ven et al. (1984) and
Gartner (1985) also developed models of the
entrepreneurial process and included behavioural and
situational factors in their models.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 10
Exploring Entrepreneurial Mindset
Entrepreneurial mindset is of critical importance when
promoting entrepreneurship as entrepreneurial
mindset and the related entrepreneurial skills play a
key role in enabling people to notice and leverage
entrepreneurial opportunities (Nichter and Goldmark,
2009 in Valerio et al., 2014). Ireland (2003) promoted
entrepreneurial mindset as a critical characteristic for
leaders to create sustained value for the future
through the way in which entrepreneurial mindset can
drive one’s ability to rapidly sense,
act, and mobilise, even under uncertain conditions.
What follows is a chronological review of notable
contributions toward the understanding of what we
are now beginning to understand as entrepreneurial
mindset.
Solomon and Winslow (1988) carried out a literature
review on understanding the characteristics of
entrepreneurs. They summarised their findings in
Table 3.
Table 3: Summary of Early Characteristics of Entrepreneurs (Solomon and Winslow, 1988)
Date Authors Characteristics
1848 Mill Risk bearing 1917 Weber Source of formal authority 1934 Schumpeter Innovation, initiative 1954 Sutton Desire for responsibility 1959 Hartman Source of formal authority 1961 McClelland Risk-taking, need for achievement 1963 Davids Ambition, drive for independence, responsibility, self-confidence 1964 Pickle Mental drive, human relations, compatibility and technical knowledge 1971 Palmer Risk measurement 1973 Winter Need for power 1974 Borland Internal locus of control 1974 Liles Need for achievement 1977 Gasse Personal value orientation 1978 Timmons Drive/self-confidence, goal orientation, creativity and innovation 1980 Sexton Energetic, ambitious, positive reaction to setbacks 1981 Welsh & White Need for control, responsibility seeker, challenge taker, moderate risk taker 1982 Dunkelberg & Cooper Growth oriented, independence oriented, craftsman oriented 1986 Femald & Solomon Values of entrepreneurs 1987 Winslow & Solomon Mildly sociopathic
Earlier models focusing on entrepreneurial intention
(Shapero, 1975, Shapero & Sokol, 1982, Bird, 1988,
Boyd and Vozikis, 1994) included a focus on attitudes
and their underlying drivers in explaining the
entrepreneurial process.These models generally
included perceptions on the desirability of becoming
an entrepreneur, the feasibility of starting one’s own
business, and past experiences of starting a business
and whether these experiences were positive or
negative.
Borland (1974) and Begley and Boyd (1986) proposed
how characteristics such as an internal locus of control,
a tolerance for ambiguity and a Type A personality can
be found in people with a higher propensity for
entrepreneurship. Cunningham and Lischeron (1991)
proposed certain entrepreneurial behaviours relating
the dominant entrepreneurship school of thought or
entrepreneurial models of the time.
These behaviours included intuition, vigour, energy,
persistence, self-esteem, personal values, need for
achievement, risk taking, innovation, creativity,
discovery and alertness to opportunities. Most of
these behaviours were found outside of the traditional
management school entrepreneurship models.
Cunningham and Lischeron referred to what they
called The Psychological Characteristics School of
Entrepreneurship where one’s needs, drives, attitudes,
beliefs, and values determine behaviour. This focus on
personality factors led to three personality
characteristics receiving considerable attention in
research. These are personal values such as honesty,
duty, responsibility and ethical behaviour; risk taking
propensity; and, the need for achievement.
Lau et al. (2012) after reviewing more recent literature
relating to the characteristics of entrepreneurs
summarised their findings, see Table 4 below.
Table 4: Summary of Entrepreneurial Characteristics from Literature Review (Adapted from Lau et al., 2012)
Date Authors Entrepreneurial Attributes
1983 Burgelman Innovativeness, negotiating, integration, results orientation 1985 Pinchot Moderate risk-taking, non-system bound orientation, informality, results orientation 1989 Mitton Innovativeness, networking, integration, opportunism, change-orientation, flexibility in
control, results orientation 1989 Covin & Slevin Innovativeness, proactiveness and risk-taking 1993 Gelsler Innovativeness, non-system bound orientation, change orientation, flexibility in control 1996 Zahra Innovativeness, venturing, strategic renewal 1997 Dess et al. Intentionality, autonomy 1997 Knight Innovativeness, proactiveness 1997 Dess et al. Intentionality, autonomy 2000 Barret et al. Innovativeness, proactiveness, risk-taking 2000 Zahra & Garvis Innovativeness, venturing, proactiveness 2001 Lumpkin & Dess Proactiveness, competitive aggressiveness 2002 Goosen et al. Innovativeness, proactiveness, influence 2003 Antoncic & Hisrich New venture formation, product/service/process innovation 2004 Kanter Networking, integration, result orientation 2005 Kuratko et al. Integration, opportunism 2007 Zampetakis & Moustakis Integration, change orientation, informality 2008 Yiu & Lau Product/organizational innovation, domestic/international venturing 2008 Man et al. Innovativeness, networking, integration, opportunism, results orientation 2009 Heavey et al. Innovativeness, venturing, renewal 2009 Ireland et al. Entrepreneurial strategic vision, pro-entrepreneurial organizational architecture 2010 Mitchelmore & Rowley Innovativeness, integration, opportunism, results orientation 2011 Welter & Smallbone Risk-taking, networking, non-system bound orientation, change orientation, flexibility in
control, informality
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 11
From these 23 studies, the entrepreneurial attributes
of innovativeness (14 counts), integration (7 counts),
proactiveness (6 counts) and results orientation (5
counts) show up dominantly. Integration, according to
Lau et al. (2012) refers to being involved in all aspects
of the business and being a strong systems thinker who
can make sense of complexity.
In 2000, McGrath and MacMillan released a book
entitled The Entrepreneurial Mindset: Strategies for
Continually Creating Opportunity in the Age of
Uncertainty. They propose that a distinguishing
characteristic of an entrepreneurial mindset is the view
that uncertainty is one’s ally and not one’s enemy.
They then propose several ways to better manage
uncertainty and develop the mindset that indeed
considers uncertainty as one’s ally. Notable points
include their view that ‘everyone plays’ (McGrath and
MacMillan, 2001), this notion encourages ideation
without judgement and places importance on serious
implementation, but open and non-judgmental
creativity and innovation. They go on to propose that
people should experiment intelligently, which is
related to multiple aspects including calculated risk-
taking and an openness to learning being more
dominant than a fear of failure.
Cromie (2000) suggested seven core entrepreneurial
attributes relating predominantly to personality. These
include a need for achievement, an internal locus of
control, calculated risk-taking, tolerance of ambiguity,
creativity, a need for autonomy, and self-confidence.
In conjunction to the above attributes, Cromie also
conducted the General Enterprising Tendency Test,
developed by Durham University Business School,
which also seeks to measure one’s level of motivation.
Also in 2000, Midgley et al. developed a set of scales
which they referred to as the patterns of adaptive
learning scales (PALS). These scales, initially used in the
education sector, looked at identifying attributes of
personal achievement, goal-orientation, efficacy, self-
handicapping strategies (which are driven by a fear of
failure and an external locus of control), avoidance of
the unknown or novel options, and self-presentation.
Midgley et al. (2001) then looked further into goals
approached by a performance motivation in
comparison with goals approached by a mastery
motivation, where they propose the benefit of
mastery-approach goals, which is in line with Dweck
and Leggett's (1988) theory related to goal motivation
and mindset.
Several recent studies have looked into the Big Five
personality traits in order to gain insights into
entrepreneurial personality. Zhao and Seibert (2006)
propose that personality adds value in better
understanding entrepreneurial behaviour, but must
always be considered as one important component of
a multi-dimensional model of variables, processes, and
environmental factors affecting entrepreneurship. Hao
Zhao et al. (2010) agree that personality constructs are
important to developing an understanding of
entrepreneurship, but that other variables must also
be included.
Brandstätter (2011) and Leutner et al. (2014) agreed
that the Big Five personality traits predict business
intention, creation and success and that all of the traits
correlated somewhat with entrepreneurial success.
However, based on further meta-analytical studies,
they found that narrow personality traits such as
innovativeness predict outcomes better than broad
traits such as conscientiousness and extraversion. A
common view from correlation studies is the
acceptance of the role that the Big Five play in ensuring
entrepreneurial success, but not in isolation from
other contributing factors.
Developments from Cognitive Psychology
Mitchell et al. (2002) challenged the focus on
entrepreneurial personality attributes and drew on
learnings from the cognitive sciences and not only
personality psychology. They looked at the idea of
entrepreneurial cognition, which they defined as the
knowledge structures that people use to make
assessments, judgments or decisions involving
opportunity evaluation, venture creation and growth.
Later, Fayolle (2012) proposed a similar definition of
entrepreneurial mindset as a specific state of mind
which orientates human conduct towards
entrepreneurial activities and outcomes.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 12
The Role of Effectuation in the Development of
Entrepreneurial Mindset
Sarasvathy (2001) made a significant contribution by
proposing how effectuation rather than causality
drives entrepreneurial contingency and economic
growth. Causation processes take a particular effect as
given and focus on selecting between the means to
create that effect. Effectuation processes, however,
take a set of means as given and focus on selecting
between the possible effects that can be created with
that set of means (Sarasvathy, 2001, p. 245).
.
Baron concluded by stating that a cognitive
perspective can prove extremely valuable to the field
of entrepreneurship and proposed how a wide range
of cognitive factors may prove helpful for future
research.
Brockner et al. (2004), with a focus on gaining insights
from the cognitive sciences, investigated the role of
regulatory processes on the entrepreneurial process.
They concluded that regulatory focus theory provided
a well-developed framework to better understand
motives, beliefs and behaviours that in turn can
influence the success of entrepreneurial ventures.
Future research was proposed as past empirical tests
were not yet conducted with entrepreneurs.
This led to a significant shift in research with the
incorporation of the cognitive psychology subset of the
behavioural sciences into what was already
understood through research related to personality
attributes. The Fayolle paper encouraged further
theoretical study in this field in conjunction with the
cognitive sciences.
Furthering a cognitive perspective on
entrepreneurship, Baron (2004) suggested how a
cognitive perspective may add insights into key aspects
of the entrepreneurial process,
which at this point incorporated some insights related
to entrepreneurial attributes drawn from personality
psychology. Baron’s work investigated the answers to
three specific questions. Why do some people choose
to become entrepreneurs and others not? Why do
some people, and not others, recognize opportunities
for new products and services that can lead to a
profitable outcome? Why are some entrepreneurs so
much more successful than others? Baron’s findings in
relation to these questions are summarised in Table 5
below.
Table 5: Cognitive Factors Relevant to Three Basic Issues Addressed by the Field of Entrepreneurship (Baron, 2004)
Why do some persons and not others become entrepreneurs?
Why do some persons and not others recognise opportunities?
Why are some entrepreneurs more successful than others?
Reduced perceptions of risk (Persons who become entrepreneurs perceive risks as smaller than other persons do)
Basic perceptual processes (Persons who recognize opportunities are more proficient than others at object or pattern recognition)
Counterfactual thinking (Successful entrepreneurs are better than less successful ones at using counterfactual thinking to formulate improved task strategies)
Prospect theory (e.g., Persons who become entrepreneurs overweight small probabilities)
Signal detection theory (e.g., Persons who recognize opportunities are more proficient at distinguishing ‘‘hits’’ from ‘‘false alarms’’)
Processing styles (Systematic vs. heuristic) (Successful entrepreneurs are better at switching between these two processing styles)
Greater susceptibility to various cognitive biases (e.g., Optimistic bias, affect infusion, planning fallacy, and illusion of control)
Regulatory focus theory (e.g., Persons adept at recognizing viable opportunities show a mixed pattern of promotion and prevention focus)
Reduced susceptibility to certain cognitive biases (e.g., Successful entrepreneurs are more successful at avoiding biases such as sunk costs)
Entrepreneurial alertness schema (Persons who recognize opportunities have a more developed alertness schema)
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 13
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 14
Whether an individual looks at a set of resources
through an effectuation or causality lens is completely
up to the individual and may not be a conscious
decision, but the probability of an innovative outcome
is much higher through an effectuation lens.
Effectuation aligns with a preference of affordable loss
rather than expected returns, which in turns allows for
the creation of more options and a longer-term view of
maximising returns. Effectuation also prioritises
strategic alliances over competition as these lead to a
greater ability in dealing with uncertainty and lower
barriers to entry. Another effectuation preference
relates to one’s exploitation of contingencies rather
than a default exploitation of pre-existing knowledge.
This preference allows for more adaptability and
pivoting rather whereas a preference for responding
based on past knowledge does not allow for
experimentation with new or less explored
opportunities. Lastly, effectuation seeks to control an
unpredictable future rather than predicting an
uncertain future. The core difference between these
two preferences relate to what one has the power to
influence and control and what one does not.
Read et al. (2009) went on to show how effectuation
influences one’s view of the future, attitudes toward
others, underlying logic, and predisposition toward risk
and contingencies. These have a higher likelihood of
influencing new venture creation more positively than
responses that are more closely related to causation.
This is further supported by Chandler et al. (2011) who
proposed subsets of effectuation, namely
experimentation, affordable loss, and flexibility. They
demonstrated how causation is negatively associated
with uncertainty, while experimentation is positively
correlated with uncertainty. By developing validated
scales to measure causation and effectuation they
contributed significantly to the field.
The Role of GRIT in the Development of
Entrepreneurial Mindset In 2007, Duckworth et al. defined grit as the
perseverance and passion for long-term goals. This
closely aligns to the importance of sustained effort,
highlighted by Dweck (2006). For their initial study,
they developed a measurement scale, called the Grit
Scale, to investigate correlations with other constructs.
Their findings included a negative correlation with IQ,
but a positive correlation between Grit and the Big Five
personality traits. This offers interesting insights, since
we have shown earlier how the Big Five, generally have
a positive correlation with entrepreneurial activity.
Duckworth and Quinn (2009) later validated the Grit
Scale and developed a shorter version called the Short
Grit Scale. In 2016, Duckworth published a book
entitled Grit: The Power and Passion of Perseverance,
which promises to spark further interest in the
relationship between this construct and
entrepreneurial mindset and other disciplines.
Mooradian et al. (2016) looked at a combination of grit
and innovativeness as drivers for entrepreneurial
success. They found that consistency of interest,
perseverance of efforts, and ongoing innovation had a
positive relationship with entrepreneurial
performance, and that grit had a positive relationship
with innovativeness which opens additional areas for
future study.
More Recent Contributions to the
Understanding of Entrepreneurial Mindset
Lumpkin et al. (2009) showed how autonomy and
autonomous decision making and action improves
entrepreneurial outcomes. McGee et al. (2009) reflect
on how Entrepreneurial Self Efficacy (ESE) is being
included in many studies and is generally included in
intentionality models.
Mitchell and Shepherd (2010) looked at several
variables related to images of self and developed the
subsets of the images of opportunity, vulnerability
(fears) and capability (potential).
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 15
McKelvie et al. (2011) focused on better understanding
the effect of uncertainty, and how one deals with
ambiguity, on entrepreneurial activity and realised
that different responses to uncertainty significantly
impacts the success of their venture.
Following an extensive analysis of entrepreneurial
education and training programs globally, Robb and
Valerio et al. (2014) split entrepreneurial mindset into
three clusters: 1). socio-emotional skills,
communication and teamwork (which focuses on
characteristics relating to leadership); 2).
entrepreneurial awareness; and, 3). perceptions of
entrepreneurship. Socio-emotional skills include
persistence, self-efficacy, need for achievement, pro-
activity, creativity, optimism, locus of control,
openness to ambiguity, opportunity recognition and
self-confidence. Entrepreneurial awareness focuses on
entrepreneurial values, attitudes and norms, and
perceptions of entrepreneurship focus on one’s
willingness and intention to become an entrepreneur.
Pizarro (2014) focused more on the development of an
institutional and pedagogical model for developing
entrepreneurial mindset and further validated the use
of the General Enterprising Tendency Test, developed
by Durham University Business School (as used by
Cromie, 2000). The findings once again highlight
creativity, need for autonomy, risk-taking, internal
locus of control and a need for achievement as key
measures of entrepreneurial mindset.
Putta (2014) added that entrepreneurial mindset
includes characteristics such as motivation,
determination, passion, flexibility, opportunity
recognition and exploitation, planning ahead, putting
in consistent effort, dealing with uncertainty, and what
he called the insane hunger to succeed.
In 2015, Stauffer studied what he referred to as an
innovator’s mindset, and developed a measurement
instrument that focuses particularly on the processes
for innovating and the underlying mindset, called the
innovation cycle. Stauffer included creativity,
adaptability, resourcefulness, imagination, curiosity,
courage, and integrity as key attributes of this mindset.
Pfeifer et al. (2016) looked at the relationships
between entrepreneurial identity, entrepreneurial
self-efficacy, personal business exposure and social
norms as key shapers of the entrepreneurial mindset.
After the release of a White Paper in 2015 and the
launch of an online survey called the Entrepreneurial
Mindset Profile (EMP), Davis et al. (2016) placed
specific emphasis on the reliability and validity of their
measure for entrepreneurial mindset. Davis et al.
developed 14 traits related to entrepreneurial
mindset, categorised into two groups, personality
traits and what they referred to as skills (areas that are
generally considered to be more malleable). This
distinction helped to separate aspects more related to
entrepreneurial personality (what had now become
referred to as entrepreneurial mindset, but had slightly
differing attributes). These dimensions are
summarised in Table 6.
Table 6: EMP Dimensions (Davis et al. 2016)
Traits Skills
Independence The desire to work with a high degree of independence
Future Focus The ability to think beyond the immediate situation and plan for the future
Preference for a Limited Structure
A preference for tasks and situations with little formal structure
Idea Generation The ability to generate multiple and novel ideas and to find multiple approaches for achieving goals
Nonconformity A preference for acting in unique ways; an interest in being perceived as unique
Execution The ability to turn ideas into actionable plans; the ability to implement ideas well
Risk Acceptance A willingness to pursue an idea or a desired goal even when the probability of succeeding is low
Self-confidence A general belief in one’s ability to leverage skills and talents to achieve important goals
Action Orientation A tendency to show initiative, make decisions quickly, and feel impatient for results
Optimism The ability to maintain a generally positive attitude about various aspects of one’s life and the world
Passion A tendency to experience one’s work as exciting and enjoyable rather than tedious and draining
Persistence The ability to bounce back quickly from disappointment and to remain persistent in the face of setbacks
Need to Achieve The desire to achieve at a high level Interpersonal Sensitivity
A high level of sensitivity to and concern for the well-being of those with whom one works
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 16
Developing a Shared Definition of
Entrepreneurial Mindset
From the literature reviewed, there are many nuanced
definitions of entrepreneurial mindset, with each
adding its own unique take on the concept.
McGrath and MacMillan (2000) viewed
entrepreneurial mindset as a way of thinking about
business that focuses on and captures the benefits of
uncertainty. Mitchell et al. (2002) understood
entrepreneurial mindset as knowledge structures or
schemas, similar to that of mindset, that people use to
make assessments, judgments or decisions involving
opportunity evaluation for venture creation or growth.
Ireland (2003) defined entrepreneurial mindset as a
growth-oriented perspective through which
individuals promote flexibility, creativity, continuous
innovation and renewal.
Other definitions refer to the socio-emotional skills and
overall awareness of entrepreneurship associated with
entrepreneurial motivation and future success as an
entrepreneur (Peterman and Kennedy, 2003; Fayolle et
al., 2006; Souitaris et al., 2007).
Entrepreneurial mindset is also viewed as meta-
cognitive in nature and refers to the ability to rapidly
sense, act and mobilize even under uncertain
conditions (Haynie et al., 2010). According to Valerio
et al. (2014), entrepreneurial mindset refers to the
socio-emotional skills and overall awareness of
entrepreneurship associated with entrepreneurial
motivation and future success as an entrepreneur.
Lastly and more succinctly, entrepreneurial mindset
was referred to as a specific state of mind which
orientates human conduct towards entrepreneurial
activities and outcomes (Fayolle, 2012; Putta, 2014).
From the definitions above and those of mindset, a
common understanding emerges where
entrepreneurial mindset relates to how one’s thinking
or state of mind (conscious or sub-conscious), or the
lens through which they see the world (Reed and
Stoltz 2011), influences their propensity to engage in
entrepreneurial activities and outcomes.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 17
This state of mind or lens is influenced by multiple
factors, which include:
• what people know or do not know (relating to
knowledge)
• what people have done or have not done
(relating to experience)
• what people can do or belief they can do
(relating to level of competency and self-
belief)
• who they are (relating to personality, values,
attitudes and beliefs).
All of these play a role in developing specific lenses
through which we see the world that may be conducive
to driving entrepreneurial activity and behaviour.
Emerging Characteristics of Entrepreneurial
Mindset from Literature
Following the multiple dimensions found in the
literature, relating to various definitions and
understandings of entrepreneurial mindset, what are
the key characteristics of an entrepreneurial mindset?
What does an entrepreneurial mindset look like in
comparison to a mindset with a lower probability of
leading to entrepreneurial activities and outcomes?
From the literature reviewed, the following 11 key
themes emerged as core characteristics of an
entrepreneurial mindset.
1.Lifelong learning and openness to change Based on the premise of a growth mindset, a
characteristic of entrepreneurial mindset is both the
belief in the malleability of behaviour (Dweck et al.,
1995), that behaviour can change over time and is not
generally fixed, and the openness to allow one’s own
behaviour to change. This includes an openness to
consistently learn from one’s context and
environment, which can include learning from criticism
and setbacks (Dweck, 2006), in order to increase the
likelihood of entrepreneurial activities or outcomes.
Putta (2014) emphasises the importance of being
flexible, to be able to modify and adapt depending on
the context. Mooradian et al. (2016) add that firstly
there needs to be a willingness or openness to change
or compromise rather than a rigidity and fixation to
following only a planned course. This openness can
then lead to an ability to adjust readily and to pivot
with changing circumstances, which is a driver of
increased entrepreneurial outcomes (Totem Inc.,
2015). Sarasvathy (2001) describes this as effectuation,
the ability to exploit contingencies that arise
unexpectedly over time, and can only be exploited
when there is an initial belief and openness to change
and ongoing learning.
The openness to ongoing learning influences how one
will respond to critical feedback as well as failure.
Stauffer (2015) sees entrepreneurial mindset as an
open feedback system, where one is open and
receptive to feedback because it is an opportunity for
modification and improvement. Moberg et al. (2014)
agrees with this notion and sees the acceptance of
failure as a necessary process of learning that has the
potential to open opportunities for innovation. This is
further supported by Taulbert and Schoeniger (2010)
who focused on challenging one’s fear of failure in
order to increase entrepreneurial outcomes, where
the fear of failure can be replaced by the desire to learn
from experience and continuously improve.
2. Engagement in a complex and uncertain world The world we live in is remarkably complex and is filled
with uncertainty and areas out of our control or
influence. Rather than perceiving the world as stable,
predictable and controllable, entrepreneurial mindset,
building upon a characteristic of growth mindset
where one believes in and is open to a dynamism and
complexity (Dweck et al., 1995), sees the world
through this lens and seeks to understand it better...
With an entrepreneurial mindset the world and one’s
context is seen through a non-linear, more dynamic
and more ecological lens (Sarasvathy 2001) where
one is actively seeking linkages, systems and patterns
(Totem Inc., 2015) in order to better understand the
complexity and make sense of it. Through this lens,
one learns to accept areas that are not in their
influence or control and to focus on areas that are. In
this context, Sarasvathy (2001) shows that one’s focus
is on the controllable aspects of an unpredictable
future, rather than trying to predict the future and
control it as much as possible. This reveals an
underlying internal locus of control and influence
where one can continue to influence within uncertain
and complex environments, irrespective of the
circumstances. Entrepreneurial mindset allows for an
openness to accept uncertainty, rather than trying to
control it, and developing an awareness of areas that
are not within one’s influence and control (Putta,
2014).
3. Creative and innovative approaches to problem
solving A key characteristic of entrepreneurial mindset is the
ability to transcend traditional rules, patterns and
ideologies, and to create meaningful, fresh ideas and
interpretations (Valerio et al., 2014). Such creativity
has been known as a central characteristic of
entrepreneurs and influences how problems are
perceived, analysed and responded to. Creativity
allows for flexibility and adaptability in problem solving
where the responses to problems are fuelled by
imaginative, innovative, curious and versatile
interventions (Kirton, 1976; Solomon and Winslow,
1988; Pizarro, 2014).
Moberg et al. (2014) noted that creativity relies on
imagination, that is, the conscious representation of
what is not immediately present to the senses.
However, while creativity relies on imagination,
innovation relies on action and is defined as the act or
process of introducing new ideas, methods or
approaches (Mooradian et al., 2016). Action may be of
equal importance to the entrepreneur. The process of
creativity leading to an innovative output begins with
sheer curiosity and inquisitiveness (Moberg et al.,
2014) as well as a desire for nonconformity, or as Davis
et al. (2016) put it, a preference and desire to act in a
unique way and stand out from the crowd.
A person with a creative and innovative lens believes
in experimenting and is open to learning through
iterative approaches. Experimentation and iteration
often begin with the generation of many ideas (Davis
et al., 2016) as well as an openness to trying multiple
methods, and adapting solutions through an effectual
and non-linear process (Stauffer, 2015).
4. Belief and confidence in one’s own capacity and
competency to be entrepreneurial Valerio et al. (2014) show how the belief in one’s
capacity and competency for producing a desired
result or effect (an entrepreneurial outcome) is a key
attribute of entrepreneurial mindset. This includes
feelings of trust in one’s abilities, qualities and
judgment. Commonly referred to as self-efficacy, this
general belief is a key driver of desired results and
effectiveness in any context (Midgley et al., 2000;
Moberg et al., 2014; Mooradian et al., 2016). Mitchell
and Shepherd (2010) and Pfeifer et al. (2016) refer to
this as entrepreneurial self-efficacy, which they
defined as the belief in one’s capability to successfully
conduct entrepreneurial tasks.
Self-efficacy is driven by self-belief, self-confidence
and self-esteem and are all related to having
confidence in one’s own abilities for entrepreneurial
behaviour (Moberg et al., 2014; Taulbert and
Schoeniger, 2010).
4. Belief and confidence in one’s own capacity and
competency to be entrepreneurial Valerio et al. (2014) show how the belief in one’s
capacity and competency for producing a desired
result or effect (an entrepreneurial outcome) is a key
attribute of entrepreneurial mindset. This includes
feelings of trust in one’s abilities, qualities and
judgment. Commonly referred to as self-efficacy, this
general belief is a key driver of desired results and
effectiveness in any context (Midgley et al., 2000;
Moberg et al., 2014; Mooradian et al., 2016). Mitchell
and Shepherd (2010) and Pfeifer et al. (2016) refer to
this as entrepreneurial self-efficacy, which they
defined as the belief in one’s capability to successfully
conduct entrepreneurial tasks.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 18
Entrepreneurs have the need for a degree of
independence and autonomy in their work and a
preference to assess and initiate things independently
(Taulbert and Schoeniger, 2010; Moberg et al., 2014;
Stauffer, 2015; Totem Inc., 2015; Mooradian et al.,
2016). This is driven by a feeling of having the power,
authority and ability to be entrepreneurial. The desire
to work with a high degree of independence (Davis et
al., 2016) is less about working alone than not
functioning well in restrictive environments without a
degree of freedom (Cromie, 2000, p. 21).
Initiative and personal responsibility, however, is not
taken lightly but is carefully thought through with self-
reflection and a conscious effort to grow and improve
in the effectiveness of one’s responses to challenges
(Taulbert and Schoeniger, 2010; Totem Inc., 2015).
7. A pursuit of goal-attainment through personal
mastery and value-creation
Begley and Boyd (1986) argued that entrepreneurs
have a higher desire than non-entrepreneurs to
achieve. Putta (2014) even describes this desire as an
‘insane hunger to achieve’. The need for achievement
is accelerated through goal-setting and the
establishment of stretch goals (Mooradian et al.,
2016). Totem Inc. (2015) show how entrepreneurs
have a desire for achievement that is at a very high
level, where one is resolute and determined to achieve
set goals (Moberg et al., 2014).
However, the path taken to achieve the goal is less
important as long as the result is achieved. Totem Inc.
(2015) refers to this as contextual goal orientation,
where the drive is goal attainment without the need to
follow a fixed plan. In addition, goals are often not set
for achievement sake, but for the sake of learning, the
opportunity for personal mastery (Dweck et al. 1995;
Midgely et al., 2000), and by the creation of value for
others (Totem Inc., 2015).
Self-efficacy is driven by self-belief, self-confidence
and self-esteem and are all related to having
confidence in one’s own abilities for entrepreneurial
behaviour (Moberg et al., 2014; Taulbert and
Schoeniger, 2010).
5. Desire, motivation and intention to practice
entrepreneurship and behave entrepreneurially
Personal choice is a key factor that drives motivation
to become an entrepreneur or behave in an
entrepreneurial way (Taulbert and Schoeniger, 2010)
Apart from self-efficacy, personal choice to become an
entrepreneur can also be influenced by other factors
including the need to have a positive perception of
entrepreneurship as well as a desire, motivation and
intention to be an entrepreneur (Valerio et al., 2014).
For some, the motivation to become an entrepreneur
may be influenced by autonomy, mastery and a strong
sense of purpose. Other motivational factors may be
power, honour, and fame, but these motivational
factors need to be strong enough to drive a willingness
to strive for the attainment of goals (Moberg et al.,
2014).
6. Taking initiative and personal responsibility for
actions
A characteristic of entrepreneurial mindset is the belief
in one’s responsibility to take personal leadership for
tasks (Valerio et al., 2014) driven by the underlying
belief that one can influence the outcomes of events
(Mooradian et al., 2016). This internal locus of control
drives entrepreneurs to base their success on their
own efforts and input and therefore take responsibility
for action. A further characteristic is the desire and
ability to translate ideas into actionable plans and to
execute these plans. Action-orientation is further
related to a tendency to show a level of impatience in
expectation of results (Davis et al., 2016) and brings a
high-degree of excellence and attention to detail
during implementation, a desire to do one’s work well
and thoroughly and to be careful, meticulous and
rigorous while doing so. Mooradian et al. (2016) refers
to this attention to detail as conscientiousness.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 19
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 20
8. Recognising opportunities
An entrepreneurial mindset allows one to readily
recognise and pursue opportunities, and not to be
resource dependent but rather resourceful with
whatever means are at one’s disposal (Taulbert and
Schoeniger, 2010; Putta 2014).
Sarasvathy (2001) refers to this as the ability to deal
skilfully and promptly with a specific opportunity or
problem with limited tools or means. Sarasvathy called
this effectuation and showed how it is related to
finding opportunities for innovation even with limited
resources. Totem Inc (2015) describe this as
resourcefulness. Davis et al. (2016) called this a
preference for limited structure where entrepreneurs
are free to be adaptable and from the boredom of
following structured tasks.
9. Grit and perseverance in the face of challenges
One of the key factors of a growth mindset is related
to understanding that effort, or ‘earnest, strenuous
attempts’ are required to achieve goals and overcome
challenges (Dweck et al., 1995; Putta, 2014). And, one
of the rewards that effort brings, like goal attainment,
is an opportunity for personal mastery. Dweck (2006)
refers to effort as the path to personal mastery.
Further to displaying effort, Dweck goes on to show
how these types of individuals embrace challenges and
persist in the face of setbacks.
Persistence, commitment and determination are
widely cited as prominent characteristics of
entrepreneurial mindset (Moberg et al., 2014; Totem
Inc., 2015; Davis et al. 2016).
Tenacity, persevered effort, or grit (Mooradian et al.,
2016; Duckworth et al., 2007) is often coupled with an
ability to bounce back after failed attempts or
setbacks. Valerio et al. (2014) show how resilience is
developed when consistent effort and tenacity is
displayed. Yet the objective, once again, is not to only
obtain the goal, but to allow for increased personal
mastery and an increased ability to adapt and discover
and use contingencies (Sarasvathy, 2001).
A central focus of the programmes developed by
Taulbert and Schoeniger (2010) was dealing with the
fear of failure, which as Mitchell and Shepherd (2010)
show, requires seeing failure as an opportunity to learn
and to determining what affordable failure is.
10. Taking risks that lead to learning, growth and value
Valerio et al. (2014) and Moberg et al. (2014) show
how people with an entrepreneurial mindset have the
propensity to take risks but the propensity is closely
related to the degree of risk loss. Sarasvathy (2001)
called the degree of risk loss ‘affordable’ or ‘acceptable
risk’, where decision making is guided by what one is
willing to risk for the desired outcome. This is by no
means frivolous risk taking, but calculated and
deliberative as entrepreneurs calculate risk very
carefully and are generally moderate, rather than high
risk takers (Caird, 1991; Cunningham and Lischeron,
1991; Drucker, 1985). Calculation of risk also considers
the longer-term viability of the opportunity or
problem, and drives a level of thinking that is beyond
the immediate situation and seeks to consider the
future carefully (Putta, 2014; Davis et al., 2016).
Such carefully calculated risk acceptance is described
by Davis et al. (2016) and Mooradian et al. (2016) as a
willingness to pursue a desired goal when the
probability of succeeding is low, but even though the
probability may be low, the relative potential value,
risk return and the opportunity for learning is
favourable.
11. A belief on one’s ability to influence
Taulbert and Schoeniger (2010) state that
entrepreneurs have a desire to influence the character
development and behaviour of others. The underlying
drivers for this may vary but are generally driven by the
increased likelihood for goal attainment though
others, especially when other people can offer more
value than oneself to the task at hand. Sarasvathy
(2001) shows how this emphasises the development of
strategic alliances, co-operative strategies and pre-
commitments to create access to new markets and to
reduce or eliminate uncertainty and barriers to entry.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 21
The desire to influence and lead may be contrary to the
level of autonomy detailed earlier in this paper, but
one must note that the purpose[?] is goal attainment
and the entrepreneur will need to see through this lens
to know when it is better to prioritise independence
and when it is better to work with others.
In order to influence and provide leadership to others,
a degree of social confidence is required. This includes
the ability to be assertive in social environments, to
meet new people and build relationships with
confidence (Moberg et. al., 2014).
In research conducted by Davis et al. (2016) they
referred to the importance of a ‘interpersonal
sensitivity’ for entrepreneurs, however, their research
did not show a strong correlation between
interpersonal sensitivity and entrepreneurial
behaviour. They included it as an entrepreneurial
mindset because they suspected that if entrepreneurs
increased their awareness of the feelings, motivations
and beliefs of the people around them, they could be
even more effective. They proposed this for future
research but found little evidence of it during their
studies at the time.
Dweck (2016) in her unpacking of growth mindset
described the ability to be able to celebrate the
successes of others rather than feeling threatened or
jealous. Celebrating the success of other people is
driven primarily by the lessons and inspiration that can
be found in sharing these experiences. The desire and
openness to celebrate other’s success may further
drive one’s openness to influence others toward such
successes.
Summary of Entrepreneurial Mindset
Dimensions from the Literature Review
Table 7 summarises the entrepreneurial mindset
dimensions that have been extracted from the
literature review. This summary forms the basis of Part
2 of the study that seeks to find an appropriate
measure for entrepreneurial mindset and the
underlying entrepreneurial mindset dimensions.
Table 7: List of Entrepreneurial Mindset Dimensions from Literature Review
Underlying Entrepreneurial Mindset Dimensions (# of underlying references)
Ability to exploit contingencies (1) Independence (2)
Achievement orientation (1) Initiative (2)
Action orientation (2) Innovation (2)
Adaptability (2) Insane hunger to succeed (1)
Ambition (2) Internal locus of control (4)
Antagonism (1) Interpersonal sensitivity (1)
Autonomy (1) Iterative (1)
Benefiting others (1) Learns from criticism (1)
Calculated risk-taking (1) Malleable behaviour (1)
Conscientiousness (2) Mastery-orientated (3)
Consistent passion and interest (1) Mediational judgement (1)
Context of relevance: More dynamic, nonlinear, and ecological (1)
Motivation (3)
Contextual goal-orientation (1) Nature of the unknown: Focus on the controllable aspects of an unpredictable future (1)
Creativity and imagination (3) Need for achievement (3)
Curiosity (1) Need for empowerment (1)
Dealing with uncertainty (1) Neuroticism (1)
Decision Making: Decisions made by what one is willing to risk (1)
Nonconformity (1)
Decision Making: Explores what else could be possible with given means (1)
Open to collaborate and partner (1)
Decision Making: Focused on the process and adaptable learning journey (1)
Open to feedback (1)
Desire to influence others (3) Open to experiences (1)
Determination (2) Opportunity recognition (2)
Dynamism and complexity (1) Optimism (1)
Effectual (1) Passionate (2)
Effort-oriented (2) Passion for entrepreneurship (1)
Embrace challenges (1) Persistence (4)
Entrepreneurial identity aspiration (1) Planning ahead (1)
Entrepreneurial intention (1) Preference for a limited structure (1)
Entrepreneurial motivation (1) Probabilistic (1)
Entrepreneurial self-efficacy (3) Recognise Patterns and Linkages (1)
Extraversion (1) Reflective (1)
Feeling of empowerment (1) Resilience (1)
Finds lessons and inspiration in the success of others (1)
Resourcefulness (2)
Flexibility (2) Responds rather than reacts (1)
Future focused (1) Risk-orientation (4)
General self-efficacy (3) Self-belief and self-confidence related (6)
Goal-oriented (1) Tenacious (1)
Goals set for learning sake (1) Tolerance for failure (3)
Idea generation (1) Underlying logic: To the extent we can control the future, we do not need to predict it (1)
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 22
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 23
Based on the proposed shared understanding of
entrepreneurial mindset and the entrepreneurial
mindset dimensions identified in Part 1, Part 2 aims to
explore the measurement of entrepreneurial mindset
and the appropriateness of current tools in measuring
the dimensions identified thus far. This will be
achieved by reviewing literature associated with the
measurement of these constructs as well as reviewing
the research methodologies used in identifying the
entrepreneurial mindset dimensions (Table 7, p. 24).
Lastly, based on the limitations of each of these tools
in measuring entrepreneurial mindset dimensions, a
recommendation for the development of a revised tool
is put forward.
Several psychological tests have been used in an
attempt to better understand the nature of
entrepreneurs. These include the Thematic
Apperception Test (TAT), Edwards’ Personal
Preference Schedule, the Honey and Mumford
Measure of Learning Styles, Jackson’s Personality
Inventory (JPI) and the more commonly used Myers-
Briggs Type Indicator (MBTI).
Caird (1993) showed how the application of these
psychological tests reveal the following characteristics
of entrepreneurs:
• a high need for achievement, autonomy,
change and dominance
• a low need for deference, abasement,
affiliation and order
• characteristics of risk-taking, energy and social
adroitness
• a preference for learning through action and
pragmatism
• a preference for intuition and thinking
However, Caird went on to identify[?]/list[?]
challenges and limitations relating to the use of
psychological tests to better understand the nature
and attributes of entrepreneurs. These include the
various definitions for an entrepreneur, the numerous
characteristics associated with entrepreneurs and
uncertainty regarding which characteristics are more
significant than others.
Following the findings of Part 1 of this study, which
included multiple definitions and nuanced
understandings of entrepreneurial mindset, as well as
numerous characteristics associated with
entrepreneurial mindset, the challenges that Caird
identified must be kept in mind when exploring
instruments that claim to measure attributes relating
to entrepreneurial mindset.
Measurement of Entrepreneurial Mindset from
the Literature Review
What follows are brief descriptions of survey
instruments used as part of research studies reviewed
above (for this study) that sourced the data and led to
their findings related to entrepreneurial mindset.
Following the findings of Borland (1974) and Begley
and Boyd (1986), characteristics such as an internal
locus of control are evident in people with a higher
propensity for entrepreneurship. In this study an
instrument used by Levenson (1973) to measure locus
of control in psychiatric patients was adapted to
measure the same construct among entrepreneurs
and non-entrepreneurs. Levenson had developed
several statements related to the subsets of locus of
control, namely internal control and chance control
where respondents would rate the extent to which
they agree with the statements, for example ‘my life is
determined by my own actions’, which is related to the
subset of internal control.
Part 2: In Pursuit of a Better Measure for
Entrepreneurial Mindset
Several studies relating to entrepreneurial mindset
have used a scale developed by Durham University
Business School called the General Enterprise
Tendency Test (GET2). Based on a response of either
‘tend to agree’ or ‘tend to disagree’, respondents are
requested to respond to a series of 54 statements.
GET2 was designed to measure characteristics relating
to what they call an ‘enterprising tendency’, which
includes the need for achievement, autonomy,
creative tendency, calculated risk-taking as well as
internal locus of control.
Robinson et al. (1991) developed a 10-point
Entrepreneurial Attitude Scale (EAS), ranging from
strongly agree to strongly disagree that measured
entrepreneurial attitude orientation. The scale’s four
subsets are the need for achievement, personal
control, innovation and self-esteem. By focusing on
attitude theory, the EAS sought to step away from the
dominant personality trait approach to studying
entrepreneurship. Robinson et al. hoped that the scale
and the application of attitude theory would allow for
the increased prediction of entrepreneurial behaviour.
Dweck et al. (1995) in their research related to growth
(incremental) and fixed (entity) mindsets developed
several statements in a Likert-scale survey to measure
the degree to which respondents displayed either of
these two mindsets. They divided these statements
across three subsets: intelligence, morality and
perspectives of the world. Similar surveys have been
developed over the years to measure fixed vs. growth
mindsets, however, with little evidence of validation of
these scales.
Following the work of Bandura (1977) and Ajzen (1991,
1988) on the theory of planned behaviour, social
cognitive theory, and self-efficacy, Vesper (1996)
designed scales to measure entrepreneurial self-
efficacy based on the stages of venture creation. These
scales, related to the stages of searching, planning,
marshalling and implementing, have been used widely
to determine entrepreneurial self-efficacy and are
often included as a component of other instruments
designed to measure entrepreneurial mindset.
Similarly, because entrepreneurial intention is rooted
in the theory of planned behaviour, instruments that
measure entrepreneurial intention are commonly used
to predict entrepreneurial behaviour.
Peng et al. (2012) defined entrepreneurial intention as
a mental orientation (such as desire, wish and hope)
influencing their choice of entrepreneurship. Multiple
scales measuring entrepreneurial intention exist. Most
notably, Thompson (2009) developed a 6-aggregate
scale that measures not only entrepreneurial intention
but also entrepreneurial self-efficacy, the
attractiveness of entrepreneurship as a profession, its
social valuation, and one’s entrepreneurial capacity.
In their relating to grit, Duckworth et al. (2007)
designed a 12-item grit scale which splits its
statements between the subsets of consistency of
interests and perseverance of effort. In 2009, Haynie
and Shepherd developed a Metacognitive Resource
Scale, which focused on goal orientation and
metacognitive knowledge, experience, monitoring and
control. Ahmetoglu et al. (2011) developed a Measure
of Entrepreneurial Tendencies and Abilities (META)
scale that measures entrepreneurial creativity, level of
proactivity, and entrepreneurial awareness and vision.
More recently, Moberg et al. (2014) developed an
entrepreneurial mindset measurement scale in a
project called ASTEE, and Davis et al (2016) developed
an Entrepreneurial Mindset Profile (EMP).
The ASTEE project objective was to establish a
common set of tools for measuring the impact of
entrepreneurship education on European students’
entrepreneurial competencies across all education
levels. ASTEE developed a self-rating scale across
various dimensions related to entrepreneurial mindset
including creativity, managing ambiguity, marshalling
of resources, teamwork, entrepreneurial intention,
locus of control, self-esteem, self-efficacy and
entrepreneurial mindset. The items relating
specifically to entrepreneurial mindset focused more
closely on innovative problem solving. While the
instruments developed by ASTEE appear robust, at this
point there is very little evidence for the reliability and
validity of the instrument.
The EMP Davis et al. (2016) developed was designed to
measure the personality traits, motivations, attitudes
and behaviours that contribute to entrepreneurial
activity. They also sought to address the challenges of
how efforts to measure these constructs have been
ineffective and have ‘proceeded in a piecemeal
fashion’ in the past (Davis et al., 2016, p.21).
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 24
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 25
Davis et al. started by identifying a list of possible
dimensions that might characterize entrepreneurs and
contribute to entrepreneurial success. To do so, they
focused on research related to the traits and
motivations of individuals and that of entrepreneurial
organisations. They also had conversations with
entrepreneurs in order to determine any attributes not
revealed through academic investigation.
Key insights from Davis et al. on the development of
their instrument include:
• Measured specific dimensions rather than
broad domains to yield meaningful
associations with entrepreneurial behaviour.
• During the scale-development process, they
realised a distinction between more
“personality-like” attributes and others that
were more closely related to “skills”. Like fixed
and growth mindsets they found that the
personality-like attributes were slightly less
malleable than those that they categorised as
skills.
• By applying the question “Is there evidence
that this dimension can be altered by training
practice or intervention”- they determined
whether to categorise the attribute as less
malleable (personality traits) and more
malleable (skills).
From the 14 dimensions that they identified, 7 of which
were labelled personality traits and 7 labelled skills,
they drew from some pre-existing scales (Torrance
1968) to develop their instrument. Other scales were
developed by the authors independently to measure
each dimension.
The process leading to version 2 of the EMP was
broadly as follows:
• The initial version of the instrument included
118 items that were administered online to a
convenience sample of 300 working adults.
• Two exploratory factor analyses (EFA) were
carried out to evaluate the adequacy of the
initial set of items. (EFA is a technique that
inductively identifies the best-fitting solution
for a given set of data.)
• From the findings, a second version of the
instrument was developed.
• The revised version was tested with two
sample groups that included corporate
managers and entrepreneurs, with the
intention of determining the tools
effectiveness at differentiating between
entrepreneurs and non-entrepreneurs. A total
of 725 respondents were included.
• Further EFAs were conducted and the items
that were loaded most highly underwent
another set of EFAs to determine the items
with the highest loadings and maximise
reliability of testing the construct or
dimensions that it claims to test for.
• With the revised version of the survey, a
confirmatory factor analysis (CFA), a
technique that assesses the degree to which a
hypothesised model can reproduce the
observed item co-variances, was conducted to
assess how well the EMP fits the existing data.
• The EMP was assessed using multiple
methods including EQS (Bentler 1995), the
non-formed fit index (NNFI), comparative fit
index (CFI; Bentler 1990, 1995), the goodness-
of-fit index (AGFI; Jorskog & Sorbom 1988)
and the root mean square error of
approximation (RMSEA).
Davis et al. (2016) conclude by proposing a case for
validity and reliability of the tool due to the steps taken
in its design and further studies comparing the results
of the EMP to results of other assessments mentioned
earlier in this study, including a measure of the Big Five,
as well as two further measures of divergent thinking
showing some notable correlations in their findings.
Appropriateness of Tools for Measuring
Identified Entrepreneurial Mindset Dimensions
From this overview, it is evident that various
instruments have been used to measure specific
dimensions of entrepreneurial mindset. Depending on
the focus of the research, several of these instruments
include validated scales adapted from the personality
and cognitive psychology fields.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 26
However, none of the measurement tools identified
are individually able to measure all or even a significant
percentage of the entrepreneurial mindset dimensions
identified in the literature review (Table 7). Ideally, a
combination of these tools is required for a
comprehensive measure of these dimensions. It is also
noted that some dimensions were initially measured
using qualitative or mixed method approaches,
necessitating the development of quantitative items
for these dimensions.
Proposed Measure for Entrepreneurial
Mindset
Based on the limitations of current tools in measuring
the entrepreneurial mindset dimensions identified in
Part A (Table 7), the development of a quantitative
survey is proposed. This survey is to be piloted, tested,
and refined in South Africa, with the intention to later
be replicated in other countries.
This survey is differentiated from previous measures in
that it aims to measure the dimensions identified in
this study while using the underlying literature
reviewed and the entrepreneurial mindset definition
proposed as a basis for its development.
A quantitative survey using Likert Scale questions
(Likert, 1932) and possibly Semantic Differential
questions (Osgood et al., 1957) are proposed, but
more research is required to determine which of these
are most effective. Initial relevant demographic
questions can be included to better differentiate
among respondents’ core characteristics, which may
include age, gender, employment/vocational status,
and level of education. Further in the development of
the survey, validated and publicly available scales were
used first, with the creation of scales being a secondary
step so that maximum validity of the scale items are
ensured.
Further research and expertise will be required to
refine the pilot survey and ensure that it is sufficiently
valid and reliable for replication in other contexts
beyond South Africa.
In Pursuit of a Better Understanding of and Measure for Entrepreneurial Mindset - 27
This paper is intended to explore a better
understanding of and measure for entrepreneurial
mindset, which in turn will serve as a foundation for
discussions about the development of future research
areas.
In order to better understand entrepreneurial
mindset, the genesis of mindset was explored
chronologically to form a strong contextual base from
the behavioural sciences. to ensure that
entrepreneurial mindset is understood beyond those
specific vantage points proposed by specific
researchers. Thereafter, and following a similar
chronological structure, the development of
entrepreneurial mindset within the behavioural
sciences was explored in depth. The literature
culminated in a specific focus on more recent
contributions to the field.
Based on the chronological literature review, a
summary of emerging themes was presented followed
by several definitions for entrepreneurial mindset. A
shared understanding of entrepreneurial mindset was
then proposed, along with a tabulated list of
entrepreneurial mindset dimensions from the
literature review.
This paper then reviewed how mindset, and
entrepreneurial mindset, has been measured to date,
highlighting the successes and some limitations with
these measures. With the successes and limitations in
mind, a recommendation for a universal measure for
entrepreneurial mindset was then tabled.
The development of an entrepreneurial mindset
survey can lead to significant opportunities for future
research, both for the AGOF, GERN and other
organisations, institutions, and stakeholders.
Future study may include building of a shared
understanding of entrepreneurial mindset,
introducing a data-based system for measuring
progress of entrepreneurial development
interventions, and a foundation for an evidence-
based framework in which to develop policy and
program recommendations.
Apart from the development of the survey, this
literature review can also serve as a starting point for
the AGOF, GERN and other organisations to adopt a
research-based understanding of entrepreneurial
mindset, and to use the literature to serve as a guide
for the refinement of their own programs and policies
relating to entrepreneurial mindset. Although a broad
overview is presented by this paper, further research
can be conducted on specific areas related to
entrepreneurial mindset, which may better align to
the organisation and its areas of influence.
Part 3: Conclusion and Future
Research Considerations
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