Download pdf - Lecture 003- Defining Role of Project Manager and Team V

Project Management

PGSM International Executive MBA

BI 3

Xc nh Vai Tr Ca Nh Qun Tr D n v i D n

Gii thiu

Vai tr ca nh qun tr d n c th l mt vai tr i hi s tinh t.

iu ny c bit ng khi m nh qun tr d n khng c quyn chnh thc i vi nhng ngi m h phi lm vic cng.

Chng ny xc nh cc vai tr ca nh qun tr d n v cc thnh vin i d n.

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Project Management


Gii thiu

Qun tr d n thnh cng ch khi cc c nhn v cc nh lnh o qun l nhng chc nng ch cht cng hin t c mt mc ch c th, hon thnh d n

Nhn s d n gm c:

Nh qun tr d n

Tr l nh qun tr d n (nu cn thit)

Nhn vin vn phng d n

i ng d n

Cc yu cu d n c bn:

Lin h khch hng

Ch o d n

Hoch nh d n 3

Kim sot d n

nh gi d n

Bo co d n

Vai tr ca mt nh qun tr d n

Hoch nh

T chc

Phi hp

Kim sot

Lnh o

Ra quyt nh

Truyn thng v

Xy dng mt mi trng h tr cho d n

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Project Management


Nhng c im c bn ca PM

Trung thc v nguyn vn

Hiu cc vn v nhn s

Nm c cng ngh d n

Nng lc qun tr kinh doanh

Cc quy tc qun l

Truyn thng

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S cnh gic v nhanh

nhn

S uyn bc

Kh nng ra quyt nh

Kh nng nh gi ri ro v

tnh bt nh

Cc k nng qun tr d n

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People skills

Project management

skills

Knowledge of organization

Technical skills

Integration skills

Basic project manager skills

Project Management


K nng nhn s

Nh qun tr d n cn phi s dng c quyn hn trc tip v sc thuyt phc v phi bit c khi no th s dng n hai th .

Nh qun tr d n phi gii v truyn thng v c cc k nng qun l xung t v thay i.

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K nng d n

Bn c th d tnh chi ph v chun b lch trnh thc hin cng vic v cc k hoch ngn sch y khng?

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Qun tr d n10 k nng chnh ca mt lnh o d n

1 Xy dng mt tm nhn rng

2 Lp i qun l d n v lnh o i

3 Cc k nng lnh o; xy dng v lnh o i d n

4 Truyn thng

5 Qun l con ngi

6 To iu kin thun li

7 Tip xc trc tip khp t chc

8 Kh nng nhn phn hi, s ph bnh v nhn xt t ngi khc

9 S dng cc cng c cho i d n

10 Cc k nng bn hng- kh nng thc y v bn d n

Rt ra: Vai tr kinh doanh ca nh qun tr d n

Project Management


K nng kt hp

Mt trong nhng nhim v chnh ca mt nh qun tr d n l s phi hp nhiu yu t d n.

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K nng k thut

Mt nh qun tr d n phi hiu c nhng g cn phi thc hin v mt k thut, nhng s khng hiu bit bng nhng chuyn gia lm vic trong d n.

Tuy nhin, h phi bit c kh khn/cm by tim n hay khng.

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Project Management


K nng k thut

Cng ngh c s dng

Cc cng c v phng php k thut c s dng

Cc th trng c th, khch hng v cc yu cu

Cc ng dng ca sn phm

Cc xu hng v s pht trin ca cng ngh

Mi quan h gia cc cng ngh h tr

Con ngi l mt phn ca cng ng k thut

Kin thc t chc

Nu khng hiu c:

Vn ha,

Chnh sch,

Tnh cch v chnh sch, ca t chc th

D n chc chn s tht bi.

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Project Management


c im ca mt nh Qun Tr D n

Tnh linh hot v kh nng thch nghi.

Thch sng kin v c kh nng lnh o

S quyt on, t tin, kh nng thuyt phc, ni nng lu lot.

Tham vng, tch cc, mnh m

L mt nh truyn thng v phi hp hiu qu

Phm vi li ch c nhn rng

nh c, nhit tnh, sng to, t nhin

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c im ca mt nh Qun Tr D n

C th cn i cc gii php k thut vi thi gian, chi ph v yu t con ngi.

T chc v k lut tt

L mt ngi bit nhiu lnh vc, hn l mt chuyn gia

C kh nng v sn sng dnh hu ht thi gian hoch nh v kim sot

C kh nng tm ra cc vn

Sn sng ra quyt nh

C kh nng duy tr s cn bng thch hp trong vic s dng thi gian.

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Project Management


Nhng k nng cn thit

Tnh linh hot v kh nng phn tch kinh t c cn thit khng?

Chuyn mn k thut phc hp c cn khng? Nu cn, n c nm trong s nhng nng lc ca c nhn khng?

Nu c nhn thiu chuyn mn, liu c sc h tr trong cc t chc khng?

C nhn hay cng ty l i tng u tin b nh hng bi loi d n v/hoc khch hng ny? Nu vy, cn phi xem xt nhng ri ro no?

u tin ca d n ny l g v c nhng ri ro g?

Nh qun tr d n phi tip xc vi nhng ai, c bn trong v bn ngoi t chc?

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Trch nhim, Quyn lc v Trch nhim gii trnh

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Trch nhim

Trch nhim gii trnh

Quyn lc

Cc nh qun tr d n phi duy tr s cn bng tt v vic phn b trch nhim, giao ph quyn lc v gi trch nhim gii trnh.

Project Management


Trch nhim

Mc d nhng ngi khc chu trch nhim cc cng vic ca d n, nh qun tr d n vn gi ton b trch nhim v kt qu cui cng!

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Quyn hn

S tip cn cc ngun lc thch hp phi c giao ph cho cc thnh vin trong i, bao gm c nh qun tr d n hon thnh d n.

Nu khng c quyn hn thch hp, i d n khng th gi c trch nhim gii trnh v kt qu km.

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Project Management


Trch nhim gii trnh

Gip gim hot ng km v tng hot ng c hiu qu khi mc trch nhim gii trnh tng ng vi trch nhim.

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Trch nhim gii trnh l ngha v ca mt cc nhn hoc t chc gii thch v cc hot ng ca h, nhn trch

nhim v cc hot ng v th hin kt qu mt cch minh bch.

Hot ng trn lp 3a

Trch nhim, quyn hn v trch nhim gii trnh c c thc hin tt trong t chc ca cc bn hay khng?

Cc bn c th lm g cn i 3 yu t ?

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Project Management


La chn nh qun tr d n

Mt nh qun tr d n c cho php ct ngang nhiu dng t chc. V vy cc hot ng ca ngi l s qun l tng th v phi c thc hin tt.

Cng tc qun tr d n s khng thnh cng nu khng c cc nh qun tr d n gii. V vy, ban qun tr cm thy thch hp thnh lp mt d n th h chc chn nn chn mt ngi gii lm lnh o d n.

Mt nh qun tr d n c nhiu kh nng hon thnh cc mc ch d n mong mun nu ban qun tr la chn v b nhim.

Qu trnh la chn

Nm cu hi c bn:

1. T nhng ngun ni b v nhng ngun bn ngoi no?

2. Chng ta la chn nh th no?

3. Chng ta cung cp s pht trin ngh nghip v qun tr d n nh th no?

4. Chng ta c th pht trin cc k nng qun tr d n nh th no?

5. Chng ta nh gi hiu qu qun tr d n nh th no?

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Project Management


Cc trch nhim qun tr d n

To ra sn phm cui cng bng cc ngun lc c sn v trong gii hn thi gian, chi ph v hiu sut/cng ngh

p ng cc mc tiu li nhun theo hp ng

a ra tt c cc quyt nh cn thit, d l dng lm cc phng n thay th hay l kt thc

Hot ng vi cng v l trng im truyn thng khch hng (bn ngoi) v qun tr cp cao v chc nng (bn trong)

m phn vi tt c cc ngnh chc nng hon thnh cc gi cng vic cn thit trong gii hn thi gian, chi ph v hiu sut/cng ngh

Gii quyt tt c cc xung t nu c th

Trch nhim qun tr d n (tip)

Project Management


Hot ng trn lp 3b

Bn c mun tr thnh nh qun tr d n hiu qu khng?

1. Bn c quan tm n vic l bn ca mi ngi v gip thc hin mt cng vic ng n khng?

2. Bn thch cng vic k thut hn hay qun l nhng ngi khc lm cng vic k thut hn?

3. Bn c cho rng cch tt nht thc hin mt cng vic kh l bn t lm n hay khng?

4. Bn mun cng vic ca mnh c th d on trc c hay lin tc thay i?

5. Bn thch dnh thi gian pht trin tng hn hay gii thch nhng tng cho nhng ngi khc hn?

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Hot ng trn lp 3b

6. Bn c x l khng hong tt hay khng?

7. Bn mun lm vic mt mnh hay vi ngi khc?

8. Bn c cho rng bn khng phi gim st ngi khc khi h ha lm vic cho bn khng?

9. Bn c cho rng mi ngi nn t to ng lc lm vic hay khng?

10. Bn c cm thy thoi mi khi lm vic vi mi ngi tt c cc cp hay khng?

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Project Management


Vai tr ca cc thnh vin trong i d n

H phi bit h cn phi lm g, c bit l v sn phm cui cng

H phi hiu r quyn hn ca h v nhng gii hn ca quyn hn

H phi bit mi quan h ca h vi nhng ngi khc

H nn bit u v khi no h khng t c mc ch

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Tuyn dng cc thnh vin d n

Cc yu t nh hng n tuyn dng

Tm quan trng ca d n

C cu qun l c s dng hon thnh d n

Cch tuyn dng?

Tm nhng ngi tnh nguyn

Tuyn ai?

Kh nng gii quyt vn

Sn sng

Chuyn mn v cng ngh

ng tin

Cc mi quan h chnh tr

Tham vng, c sng kin v nng lng28

Project Management


Hp i d n

Thc hin cc cuc hp d

n

Lp cc quy nh c bn

Cc quyt nh lp k hoch

Cc quyt nh theo di

Qun l cc quyt nh thay

i

Cc quyt nh v mi quan h

Qun l cc cuc hp tip

sau

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Qun l xung t trong i d n

Khuyn khch xung t chc nng

Khuyn khch s bt ng quan im bng cch hi cc cu hi kh

Thng nht nhng ngi c quan im khc nhau

Ch nh ai l ngi kch lit phn i

Yu cu i d n xem xt mt phng n khng th c

Qun l xung t phi chc nng

Dn xp xung t

Phn x xung t.

Kim sot xung t.

Chp nhn xung t.

Loi b xung t.30

Project Management


Mc xung t trong sut vng i d n

31Vng i d n

Khi cng Kt thc

Xc nh Hochnh

Thc hin Bn giao Thi gian

M

cxu

ng

t

Hot ng trn lp 3c

Vai tr ca cc thnh vin i d n trong cc d n hin ti ca bn c c xc nh r rng di dng vn bn khng?

Cc thnh vin i d n c hiu v lm vic trong gii hn xc nh ny khng?

Nhng xung t hoc s nhm ln hin ti c th c loi b bng cch xc nh vai tr r rng hn khng?

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Project Management


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Cu hi?