COMMUNICATION NETWORKS IN THE ORGANIZATION OF PUBLIC

DIPLOMACY DIRECTORATE OF REPUBLIC INDONESIA’S MINISTRY

OF FOREIGN AFFAIRS JAKARTA

Oleh.

MOHAMMAD ICHSAN

K1C040088

حيم حمن الره الره بسم للاه

Jurusan Manajemen Komunikasi

Fakultas Ilmu Komunikasi

Universitas Padjadjaran

Jatinangor

2008

Komisi Pembimbing

Drs. Mohd. Hussein Nawawi, M.Si.

Drs. Iwan Koswara, M.Si.

1. One of the challenges in an organization is to deliver information to all parts of the organization.

2. Efficiency may depend on the flow of information.3. Information flow process is a complicated

process and can not fit with the organizational structure.(Pace and Faules, 2005)

LATAR BELAKANG

Communication networks are the patterns of contact between peers with mentransferkanthe communication and exchange of messages in space and time.

(Monge & Contractor, 1998)

In the communication network are individuals who are connected are connected by flows of information.

(Rogers & Kincaid, 1981)

1. Penyiapan perumusan kebijakan dan standardisasi teknis;

2. Koordinasi dan pelaksanaan kebijakan dan standardisasi teknis;

3. Penyusunan standar, norma, pedoman, kriteria, dan prosedur;

4. Pemberian bimbingan teknis, informasi, evaluasi, dan pelaporan; dan

5. Pelaksanaan administrasi direktorat.

DIREKTORAT DIPLOMASI PUBLIK

LATAR BELAKANGThe development of international relations in the 21st century → Restructuration (2005)

NoPosition/

Division

#

Respondent

1 DIREKTUR #1

2 SUBBAG TU

#2, #9, #10,#11,

#12, #13,

#14,#15, #20

3SUBDIT

POLKAM

#5, #7, #8, #16,

#22

4SUBDIT

EKBANG#3, #17, #24

5SUBDIT

SOSUBUD#6,#19, #23

6

SUBDIT ISU

AKTUAL DAN

STRATEGIS

#18

7 MAGANG #4, #21, #25SUBDIT

POLKAM

SUBDIT

EKBANG

SUBDIT

SOSBUD

SUBDIT

ISU-ISU

AKTUAL

RESEARCH GOALS

To find out the organization's communication network within the Directorate of Public Diplomacy system.

To identify cliques on the organization's communications network Directorate of Public Diplomacy.

To identify the role of individuals in organizational communication networks Directorate of Public Diplomacy.

To identify the organization's centrality in communication networks Directorate of Public Diplomacy.

RESEARCH METHODOLOGY (DESCRIPTIVE STUDY)Descriptive method is a method that simply describe a situation or event and do not intend to explain the relationship, do not test hypotheses or make predictions.(Rakhmat, 2005 page 24).

DATA COLLECTION METHODSociometry; Observation; interview,

zliterature Study

INDICATOR (LEVEL SYSTEM)Connectedness Average SystemDisclosure System(Rogers and Kincaid, 1981)

POPULATION AND SAMPLE

census (25 Respondent)

1. COMMUNICATION NETWORKS IN THE ORGANIZATION SYSTEM

1. PROXIMITY→CONTATC

→INTERACTION

2. SIMILARITY

WORK AND FUNCTION

PERSONALITY

AGE

NETWORK CHARACTERISTIC

1. SIZE

2. CONTENT & FUNCTION

3. CENTRALITY & POWER

4. MULTIPLEXITY

5. FORMALITY

6. OPENNES

(NEHER,1997)

CONTENT & FUNCTION CHARACTRISTIC

PRODUCTION

INOVATION

ORGANIZATION MAINTENANCE

SOCIAL RELATIONSHIP

1. Public Diplomacy Campaign

2. Bilateral Interfaith Dialogue

3. Global Inter Media Dialogue II

4. Revitalisasi Museum dan

Perpustakaan KAA di Bandung

5. Launching Website Deplu Junior

dan Museum KAA

6. Art and Culture Scholarships

(Asia, Pacific, Belanda)1. WINE AND CHEESE

2. REKREASI

3. KALENDER ULANG

TAHUN

MULTIPLEXITY

FLUID STRUCTURE

FORMALITY (FORMAL VS INFORMAL)

NETWORK OPENNES

ALL CHANNELS

SUBSTANTIVE VS

ADMINISTRATIVE

SUBTANTIVE VS

ADMINITRATIVE

2. CLIQUES

3. INDIVIDUAL ROLE

Katz and Lazarsfeld(1955) in the Pace and Faules, keeping goal means "to control a strategic part of the channel ... so mamilikipower to decide whether something is flowing through the channel will be up to the group or not"

GATEKEEPER LIAISON

Have a higher agreementThe first source of informationHigher formal statusBecome a member of the organization much longerFormal education and connecting the same age

BRIDGE

The bridge linked cliques or which is also a member of one click(Rogers & Kincaid).

It is a bridge that connecting the two groups on a network by becoming a member of both groups. (Neher, 1997)

Isolate are those who do little or no contact with other group members (Pace & Faules)

ISOLATE COSMOPOLITE

An individual who is cosmopolitan in contact with the outside world with individuals outside the organization(Pace and Faules)

OPINION LEADERS

Opinion leader is a person with no formal position in all social systems, which guide the opinion and influence people in their decision. (Pace and Faules)

INDIVIDUAL ROLES

4. CENTRALITY

Nama / Nomor Pertanyaan 1 2 3 4 5 6 7 8 9 10 Total

T. Satrio Nugroho (#3) 12 5 7 7 6 12 9 11 6 8 83

Yusron B. Ambary (#6) 6 3 7 6 4 9 9 10 10 5 69

Kelly Suprapto (#2) 8 5 6 4 4 4 11 7 16 2 67

Emmanuel Tenang Ginting (#8) 8 4 6 4 0 9 8 9 1 7 56

Umar Hadi (#1) 8 2 8 2 4 8 3 7 5 6 53

VACUUM OF POWER

SOCIABILITY

FAMILIARITY

ACCESIBILITY

PERCEIVED ABILITY

? ? ?

How the communication network within the organization's system of Directorate of Public Diplomacy?

Communication network within the overall organizational system Directorate of Public Diplomacy is an integrative, communicative and has a pattern of communication networks of all channels (all channels or completely connected).

CONCLUSION

How is the cliques on the organization's communications network Directorate of Public Diplomacy?

There are two cliques in the network formed by the Directorate of Public Diplomacy for the heterogeneity among the members of the Directorate of Public Diplomacy and the intensity and high frequency communication between a few individuals.

CONCLUSION

ASPEK SUBSTANSI TATA USAHA

STATUS DIPLOMATIK NONDIPLOMATIK

ISI DAN

FUNGSI

PRODUKSI;

INOVASI;

PEMELIHARAAN

ORGANISASI;

HUBUNGAN

SOSIAL

PENUNJANG;

HUBUNGAN

SOSIAL

UKURAN 16 RESPONDEN 9 RESPONDEN

USIA 30 tahun ke atas21-40 tahun ke

atas

CONCLUSION

What is the role of individuals in organizational communication networks Directorate of Public Diplomacy?

There are six individual role within a communications network that the Directorate of Public Diplomacy is a conduit of information in the Directorate of Public Diplomacy that has a very important role in shaping and forming the communication network in a personal context. FRIENDSHIP

PERSONAL CAPABLITES

SOCIAL CONTACT

EMOTIONAL DICLOSURE

SOCIALIZATION

OVERLOOK THE FORMAL STRUCTURE

CONCLUSION

What about the centrality of the organization's communications network Directorate of Public Diplomacy?

Centralization of the communications network in the Directorate of Public Diplomacy was personal and vacancies caused by the positions in the organizational structure.

SOCIABILITY

FAMILIARITY

ACCESIBILITY

PERCEIVED ABILITY

VACCUM OF POWER

SARAN1. ASSIGN THE VACANT POSITION

2. REARRANGE SITTING

3. HEIGHTEN INTERACTION

4. BRIDGE FACILITATION

5. SOCIAL RELATIONSHIP ACTIVITY

6. STRUCTURE CHANGE 7. OPINION LEADERS

? ? ?

TERIMA KASIH

رب العالمين الحمد لله