Reflection & Reaffirmation of Learning
Andie Oliver and Stephanie CharlesWorkforce Development
Adult Social Care
www.walsall.gov.uk2
Objectives
3 primary drivers:
• issues of access to learning (e & f2f)
• awareness of choices in practice
• Care Certificate
www.walsall.gov.uk
• Reinforces the need to interpret ‘learning’ more widely than e-learning or face-to-face courses
• Include reading, briefings, meetings etc.
• Principle that more than attendance or assessment is required; evidence knowledge through actions and through supervision
Access to learning
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Choices
• Reflection on actions inherently reminds us that we have choices, even when faced with mundane tasks or instruction
• Mirroring social work registration means evidencing not just activity but the learning and the (potential) benefit to service users
• Credits learning through experience e.g. projects
www.walsall.gov.uk
Care Certificate
• From April 2015• All social care and health frontline staff
• The Cavendish Review (July2013) found that:
“preparation of healthcare assistants and social care
support workers for their roles within care settings
was inconsistent”
• Reinforces Compassion in Practice – 6Cs:Care, Compassion, Competence, Communication, Courage, Commitment
www.walsall.gov.uk
Care Certificate
• Existing staff - Common Induction Standards can be transferred but ‘mind the gap’, close it, and evidence it
• Three versions:Technical document – for employersWorker document – for health and social care workers
Assessor document – for assessors• Assessed in-house:
Observation Group discussions Individual discussion Workbook
• Minimum requirement in first 12 weeks of employment before working unsupervised or out of eye line (partial)
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• Prescribed for each standard
Assessments:• competent staff – Registered Manager/named sign off• equity (train/affirm assessors)• clinics?
Records: • portfolio, templates, matrix• add feedback service user / carer; e.g. concerns / compliments
Care Certificate
www.walsall.gov.uk
Care Certificate
8 into 15...
1. Role of the health and social care worker2. Personal Development3. Communicate Effectively4. Equality and inclusion5. Principles for implementing duty of care6. Principles of safeguarding in health &
social care7. Person centred support8. Health & safety in adult social care setting
1. Understand your role2. Personal development3. Duty of care4. Equality & diversity5. Work in a person centred way6. Communication7. Privacy & dignity8. Fluids & nutrition9. Dementia & cognitive issues10. Safeguarding adults11. Safeguarding children12. Basic life support13. Health & safety14. Information handling15. Infection prevention
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Assessment methods
1 2 3 4 5
Understand your role
Your Personal Development Duty of Care
Equality & Diversity
Work in a Person Centred Way
1:1 discussion 1:1 discussion 1:1 discussion 1:1 discussion 1:1 discussionObservation Observation Observation Observation ObservationWritten Written Written Written WrittenGroup work Group work Group work Group work Group work
e-learning e-learning e-learning e-learning e-learningSimulation Simulation
InductionReaffirmationSupervision
Corporate Personalisation
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Assessment methods
6 7 8 9 10
CommunicationPrivacy and Dignity
Fluids and Nutrition
Dementia & Cognitive Issues
Safeguarding Adults
1:1 discussion 1:1 discussion 1:1 discussion 1:1 discussion 1:1 discussion
Observation Observation Observation Group work Observation
Written Written Written Written Written
Group work Group work Group work Group work
e-learning e-learning e-learning e-learning e-learning
SimulationExchange
Food SafetyFood Hygiene
Dementia modules
Safeguarding
www.walsall.gov.uk
Assessment methods
11 12 13 14 15
Safeguarding Children
Basic Life Support Health & Safety
Handling Information
Infection Prevention
Discretion of Discretion of 1:1 discussion 1:1 discussion 1:1 discussion
employer employer Observation Observation Observation
Written Simulation Written Written Written
Group Work Group work Group work Group work
e-learning e-learning e-learning e-learning
SimulationFirst Aid /Awareness CIEH H&SC L2
Manual HandlingMedication ...
Record Keeping CIEH H&SC L2Hygiene & Infec
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CIS outcomes Care Cert outcomes
‘Understand’ ‘Describe’‘Be aware’ ‘Explain’‘know why’ ‘List’‘Recognise’
‘Demonstrate’
Assessment outcomes
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• Standard 2 – Personal Development
2.1a PD Plan2.2 b Knowledge, skills & understanding
includes how learning achieved from:learning activity; reflection; feedback
14 competenciesAssess via 1:1 and or group discussion, observation,
workbook
Continuous Professional Development
www.walsall.gov.uk
• 2.1a Identify sources of support for their own learning and development – I will list
• 2.1b Describe the process for agreeing a personal development plan and who should be involved – I will describe
• 2.1c Explain why feedback from other is important in helping to develop and improve the way they work - I will explain
• 2.1d Contribute to drawing up own personal development plan – I will contribute
• 2.1e Demonstrate how to record the progress they make in relation to their PDP – I will demonstrate
14 Competencies
Contribute to developing a Personal Development Plan
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• 2.2a Describe the functional level of literacy, numeracy and communication skills necessary to carry their my role - I will describe
• 2.2b How to check current level of literacy, numeracy and communication skills – I will explain
• 2.2c Describe how a learning activity has improved their own knowledge, skills and understanding - I will describe
• 2.2d Describe how reflections on a situation has improved their knowledge, skills and understanding - I will describe
14 Competencies
Contribute to developing a Personal Development Plan
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2.2g List the learning opportunities available to them and how they can use them to improve the way they work – I will list the ...
• 2.2.h Demonstrate how to record their progress in relation to their personal development – I will demonstrate how to record my ...
• 2.2.i Explain why continuing professional development is important – I will explain
14 Competencies
Contribute to developing a Personal Development Plan• 2.2e Describe how feedback from others has developed their knowledge,
skills and understanding - I will describe
• 2.2f Demonstrate how to measure their own knowledge, performance and standards against relevant standards – I will demonstrate
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Accredited Prior Learning (APL)
• Mapping to other key resources:- Training undertaken in line with the Common Induction
Standards (CIS)- Qualifications Curriculum Framework (QCF)
i.e. H&SC Diploma level 2/3- Apprenticeship framework (completed and passed)- Skills for life - literacy and numeracy
• Still with a sign off, so evidence knowledge / practice • Not just a flash of the certificate • Any gaps – plan to close !
17
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Cogs in the Wheel
18
Care Worker
CIS
Care CertificateCare Certificate(April 15) Supervision
Annual Appraisal
Reflect & Reaffirm learning
Access to learning
Recognise & Identify
opportunitiesTraining Matrix
Competence/Sign off?
Evidenced/portfolio
Gaps
e.g. Projects, work activity,
group supervision,
briefings, meetings
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• Self Awareness• Description• Critical analysis• Alternatives • Synthesis
• Able to critically appraise own practice • Keep knowledge and skills up to date• Maintain and further develop competence
Reflection
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Socratic questions
• How can you verify or disprove that assumption? • What would happen if ... ?• Why is ... happening? • What evidence is there to support what you are saying?• What alternative ways of looking at this are there? • Why it is ... necessary? • Who benefits from this? • Then what would happen?
Reflection
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Reflection
Gibbs 1988
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Reviewing techniques
• 4Fs• Systemic
– What? How? Know?!• Kantian principles (Stadler)
– What if?: Universality?Publicity?Justice?
22
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Going forward
So what next?!!
• Operational plan around Care Certificate • Recording; assessing; portfolio; support
• what, how, who, when????• ownership?!
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And finally....
Any more questions?Evaluation
Care Certificatehttp://www.skillsforcare.org.uk/Standards/Care-Certificate/Care-Certificate.aspx
Common Induction Standardshttp://www.skillsforcare.org.uk/Standards/Standards.aspx