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Metrics Statistics
Samart Corporation Public Co.,Ltd.
Project Name : Samart e-Workflow
Project Code : SMTFLOW
Metric Category Metric Name
1) Effort Metrics
1. Metric: Actual Effort Distribution by activities /phases *
2. Metric: Effort variance for the project with respect to initially planned effort for the project (overall) *
3. Metric: Effort variance for the project with respect to latest revised planned effort for the project agreed upon by Customer/Senior Management *
4. Metric: Effort variance for the phase with respect to initially planned effort for the phase *
5. Metric: Effort variance for the phase with respect to revised planned effort for the phase agreed upon by Customer/Senior Management *
2) Schedule Metrics
1. Metric: Schedule variance for the project with respect to initially planned schedule for the project *2. Metric: Schedule variance for the project with respect to revised planned schedule for the project agreed upon by Customer/Senior Management *
3. Metric: Schedule variance for the phase with respect to initially planned schedule for the phase *
1. Metric: Size variance for the project with respect to initially planned size for the project
1. Metric: Productivity
2. Metric: Cost Variance for the project3. Metric: Cost Variance Phase wise
5) Defects Metrics
1. Metric: Defect Density
2. Metric: Phase-wise Defects Introduced and Detected *
3. Metric: Defect Severity Distribution (High/Medium/ Low) *
4. Metric: Defect Detection Effectiveness *
5. Metric: Defect Age *
1. Metric: Internal Audit NC Trend, SQA Product Audit Defect Trend *
2. Metric: Internal Audit NC Trend, SQA Product Audit Defect Trend by Process *
1. Metric: Changes to requirements
8) Training Metrics
1. Metric: Planned Average Training Days per Person per Annum
2. Metric: Actual Average Training per Person per Annum
3. Metric: Training Effectiveness (Required for Trainning Dept.)
1. Metric: Problem Repair Mean Time
2. Metric: System Downtime (For each Server)
3. Metric: Variance in Response to commitments
1. Metric: Meantime to closure *
Remark :
* Required Metrics
4. Metric: Schedule variance for the phase with respect to revised planned schedule for the phase calculated after requirements have been frozen and
3) Project Size
2. Metric: Size variance for the project with respect to revised planned size for the project calculated after requirements have been frozen and agreed
4) Productivity & Cost
6) Software Quality
7) Requirement
9) Facilities
10) Maintained
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1) Effort Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Actual Effort Distribution by activities /phases *
Metric Goal
Frequency Phase End/Project Closure
Phase Value (%)
1) Project Planning 4 1.872) Project Monitoring and Control 3 1.40
3) Requirement Analysis 1 0.47
4) Software Design 8 3.74
5) Development and Integration 143 66.82
6) Unit Testing 5 2.34
7) Module/Integration Testing - #VALUE!
8) System Testing 10 4.67
9) Acceptance Testing 40 18.69
10) Installation, Delivery and Implementation 0.00
11) Post Production Support and Maintenance 0.00
12) Project Closure 0.00
um Actual Effort Spent in Project (Mandays) 214 #VALUE!
2. Metric: Effort variance for the project with respect to initially planned effort for the project (overall) *
Metric Goal
Frequency Monthly/Project Closure
Date Value (%)
Feb'2009 11.00 14.00 -21.43
Mar'2009 18.20 33.00 -44.85
Apr'2009 11.30 27.00 -58.15
May'2009 17.00 27.00 -37.04
Jun'2009 22.00 22.00 0.00
Jul'2009 24.03 47.00 -48.87
Aug'2009 24.00 27.00 -11.11
Sep'2009 20.50 29.00 -29.31
Oct'2009 23.40 27.30 -14.29
Nov'2009 20.20 27.00 -25.19
Dec'2009 22.19 21.00 5.67
0.00
0.00
0.00
0.00
0.00
0.00
Overall 214 301 -29.03
Source of data : Estimation sheets, Time Sheets
% Value ( 3-5% 5% Software Design Phase
20% Phase )
Actual Effort spent in Phase(Mandays)
%Variance ( 3-5% 5%)
Actual Effort in Project
(Mandays)
Initially Planned effort for Project
(Mandays)
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1) Effort Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
3. Metric: Effort variance for the project with respect to latest revised planned effort for the project agreed upon by Customer/Senior Management *
Metric Goal
Frequency Monthly/Project Closure
Date Value (%)
0.00
0.00
0.00
0.000.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Overall 0 0 0.00
4. Metric: Effort variance for the phase with respect to initially planned effort for the phase *
(Not Mandatory for XS Project)
Metric Goal
Frequency Phase End
Phase Date of End Phase Actual Effort in Phase (Mandays) Value (%)
1) Project Planning 0.00
2) Project Monitoring and Control 0.003) Requirement Analysis 0.00
4) Software Design 0.00
5) Development and Integration 0.00
6) Unit Testing 0.00
7) Module/Integration Testing 0.00
8) System Testing 0.00
9) Acceptance Testing 0.00
10) Installation, Delivery and Implementation 0.00
11) Post Production Support and Maintenance 0.00
12) Project Closure 0.00
5. Metric: Effort variance for the phase with respect to revised planned effort for the phase agreed upon by Customer/Senior Management *
Metric Goal
Frequency Phase End
Phase Date of End Phase Actual Effort in Phase (Mandays) Value (%)
1) Project Planning 0.002) Project Monitoring and Control 0.00
3) Requirement Analysis 0.00
%Variance ( 3-5% 5%)
Actual Effort in Project(Mandays)
Revised Planned effort for Project(Mandays)
%Variance ( 3-5% 5% Software Design Phase
20% Phase )
Initially Planned effort for Phase(Mandays)
%Variance ( 3-5% 5% Software Design Phase
20% Phase )
Revised Planned effort for Phase(Mandays)
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1) Effort Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
4) Software Design 0.00
5) Development and Integration 0.00
6) Unit Testing 0.00
7) Module/Integration Testing 0.00
8) System Testing 0.00
9) Acceptance Testing 0.00
10) Installation, Delivery and Implementation 0.00
11) Post Production Support and Maintenance 0.00
12) Project Closure 0.00
Remark :
* Required Metrics
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2) Schedule Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Schedule variance for the project with respect to initially planned schedule for the project *
Metric Goal
Frequency Project Closure
Date Actual No. of days on Project Planned No. of days on Project Value (%)0.00
2. Metric: Schedule variance for the project with respect to revised planned schedule for the project agreed upon by Customer/Senior Management *
Metric Goal
Frequency Project Closure
Date Actual No. of days on Project Revised planned No. of days on Project Value (%)0.00
3. Metric: Schedule variance for the phase with respect to initially planned schedule for the phase *(Not mandatory for XS Project)
Metric Goal
Frequency Phase End
Phase Date of End Phase Actual No. of days on Phase Planned No. of days on Phase Value (%)
1) Project Planning 26/1/209 4 4 0.00
2) Project Monitoring and Control 0.00
3) Requirement Analysis 27/2/2009 5 5 0.004) Software Design 27/3/2009 19 23 -17.39
5) Development and Integration 3/7/2009 62 78 -20.51
6) Unit Testing 10/7/2009 10 15 -33.33
7) Module/Integration Testing - 0.00
8) System Testing 24/7/2009 10 15 -33.33
9) Acceptance Testing 21/8/2009 20 55 -63.64
01/09/2009 76 60 26.67
- 0.00
12) Project Closure 0.00
Source of data : Project Schedule
%Variance ( 3-5% 5%)
%Variance ( 3-5% 5%)
%Variance ( 3-5% 5% Software Design Phase 20%
Phase )
10) Installation, Delivery andImplementation11) Post Production Support andMaintenance
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2) Schedule Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
Metric Goal
Frequency Phase End
Phase Date of End Phase Actual No. of days on Phase Value (%)
1) Project Planning 0.00
2) Project Monitoring and Control 0.00
3) Requirement Analysis 0.00
4) Software Design 0.00
5) Development and Integration 0.00
6) Unit Testing 0.00
7) Module/Integration Testing 0.00
8) System Testing 0.00
9) Acceptance Testing 0.00
0.00
0.00
12) Project Closure 0.00
Remark :
* Required Metrics
4. Metric: Schedule variance for the phase with respect to revised planned schedule for the phase calculated after requirements have been frozen and agreed upon byCustomer/Senior Management. *
%Variance ( 3-5% 5% Software Design Phase 20%
Phase )
Revised planned No. of days onPhase
10) Installation, Delivery and
11) Post Production Support and
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3) Project Size Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Size variance for the project with respect to initially planned size for the project
Frequency Project ClosureDate Actual size of project Initially planned size of project Value (%)
0.00
Frequency Project ClosureDate Actual size of project Revised planned size of project Value (%)
0.00
Source of data : Estimation sheets
2. Metric: Size variance for the project with respect to revised planned size for the project calculated after requirements have
been frozen and agreed upon by Customer/Senior Management
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4) Productivity & Cost Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Productivity
Frequency Project ClosureDate Actual Size Actual Effort Value
0.00
*** Value of Metric Unit as applicable e.g. FP/Man-month
2. Metric: Cost Variance for the project
Frequency Monthly/Project ClosureDate Actual cost for project Budgeted cost for project Value (%)
0.00
0.00
0.00
0.00
0.000.00
0.00
0.00
0.00
0.00
0.00
0.00
Total 0 0 0.00
3. Metric: Cost Variance Phase wiseFrequency Phase End
Phase Date Actual cost till phase Budgeted cost till phase Value (%)
1) Project Planning 0.00
2) Project Monitoring and Control 0.00
3) Requirement Analysis 0.00
4) Software Design 0.00
5) Development and Integration 0.00
6) Unit Testing 0.00
7) Module/Integration Testing 0.00
8) System Testing 0.009) Acceptance Testing 0.00
0.00
0.00
12) Project Closure 0.00
Source of data : Size from Estimation sheets, Time sheets
Source of data : Estimation Sheets (Cost)
10) Installation, Delivery andImplementation
11) Post Production Support andMaintenance
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5) Defects Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Defect Density
Metric Goal
Frequency Project Closure
Date Total no. of defects Actual Size of the project Ratio0.00
2. Metric: Phase-wise Defects Introduced and Detected *Frequency Phase Wise
Phase Date of End Phase
1) Project Planning
2) Project Monitoring and Control
3) Requirement Analysis
4) Software Design
5) Development and Integration
6) Unit Testing
7) Module/Integration Testing8) System Testing
9) Acceptance Testing
10) Installation, Delivery and Implementation
11) Post Production Support and Maintenance
12) Project Closure
3. Metric: Defect Severity Distribution (High/Medium/ Low) *
Metric Goal
Frequency Phase Wise/Project Closure
Detected Phase Date of End Phase No. of defect on Severity High Value (%)
1) Project Planning 0 0.00
2) Project Monitoring and Control 0 0.00
3) Requirement Analysis 0 0.00
4) Software Design 0 0.00
5) Development and Integration 0 0.00
6) Unit Testing 0 0.00
7) Module/Integration Testing 0 0.00
8) System Testing 0 0.00
9) Acceptance Testing 0 0.00
10) Installation, Delivery and Implementation 0 0.00
11) Post Production Support and Maintenance 0 0.00
12) Project Closure 0 0.00
Percentage per severity 0.00% 0.00% 0.00% 0 0.00
Source of data : Size from Estimation sheets, Review Reports/Test Results, Defect Tracking Report
Ratio Value ( 3-5 5)
No. of defects detectedper phase
No. of defects introduced perphase
(Total Severity )
No. of defect on SeverityMedium
No. of defect onSeverity Low
Total no. ofdefects
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5) Defects Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
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5) Defects Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
4. Metric: Defect Detection Effectiveness *
Metric Goal
Frequency Monthly/Project Closure (1)
Date Total no. of Defects Value (%)
Feb'2009 0 0 0.00
Mar'2009 0 0 0.00
Apr'2009 0 0 0.00
May'2009 0 0 0.00Jun'2009 0 0 0.00
Jul'2009 0 0 0.00
Aug'2009 0 0 0.00
Sep'2009 0 0 0.00
Oct'2009 0 0 0.00
Nov'2009 0 0 0.00
Dec'2009 9 9 100.00
Jan'2010 0 0 0.00
Feb'2010 14 14 100.00
0.00
0.00
5. Metric: Defect Age *
Metric Goal
Frequency Monthly/Project Closure
Date Sum of Phase Detected Sum of Phase Introduced Total no. of defects Defect AgeDec'2009 54 45 9
4.39
Feb'2010 154 62 14
Total 208 107 23
Remark :
* Required Metrics
% Value ( 3-5% 5% 90%)
Total no. of defects detectedprior to delivery
(1) For Maintenance project uses frequency as MonthlyFor Development project uses frequency as Project Closure
Value ( 0-11)
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6) Software Quality Assurance Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Internal Audit NC Trend, SQA Product Audit Defect Trend *
Metric Goal
Frequency Bi-Monthly/Quarterly
DateProcess Audit (No. of NC) Product Audit (No. of Defect)
Grand Total %Major NCs Minor NCs Observation Total Fatal Serious Minor Total
Feb'2009 1 3 1 5 0 0 0 0 5 17.86
Mar'2009 2 3 7 12 0 0 0 0 12 42.86
Apr'2009 0 0 0 0 0 0 0 0 0 0.00
May'2009 0 5 6 11 0 0 0 0 11 39.29
Jun'2009 0 0 0 0 0 0 0 0 0 0.00
Jul'2009 0 0 0 0 0 0 0 0 0 0.00
Aug'2009 0 0 0 0 0 0 0 0 0 0.00
Sep'2009 0 0 0 0 0 0 0 0 0 0.00
Oct'2009 0 0 0 0 0 0 0 0 0 0.00
Nov'2009 0 0 0 0 0 0 0 0 0 0.00
Dec'2009 0 0 0 0 0 0 0 0 0 0.00
Jan'2010 0 0 0 0 0 0 0 0 0 0.00
Feb'2010 0 0 0 0 0 0 0 0 0 0.000 0 0 0.00
0 0 0 0.00
Total 3 11 14 28 0 0 0 0 28 100.00
Percentage per severity 10.71 39.29 50.00 100.00 0.00 0.00 0.00 0.00
2. Metric: Internal Audit NC Trend, SQA Product Audit Defect Trend by Process *
Metric Goal
Frequency Bi-Monthly/Quarterly
ProcessProcess Audit (No. of NC) Product Audit (No. of Defect)
Grand Total %Major NCs Minor NCs Observation Total Fatal Serious Minor Total
CEM 1 1 0 1 3.57
CFG 2 2 0 2 7.14
DAR 0 0 0 0.00
EST 1 1 0 1 3.57
FMP 0 0 0 0.00
MET 1 2 3 0 3 10.71
ODI 0 0 0 0.00
PMP 1 3 6 10 0 10 35.71
PQA 2 2 0 2 7.14
PRM 0 0 0 0.00
QCP 3 2 5 0 5 17.86
QMM 0 0 0 0.00
RSK 0 0 0 0.00
SLC 3 3 0 3 10.71
TGL 1 1 0 1 3.57
TRN 0 0 0 0.00
Total 3 11 14 28 0 0 0 0 28 100.00
Source of data :Audit Report (Checklist)/CAR
Value Value ( Ma , Mi )
Value Value ( Ma , Mi )
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6) Software Quality Assurance Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
Remark :
* Required Metrics
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7) Requirement Management Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Changes to requirements
Frequency Monthly/Project Closure
Date No. of Proposed No. of Open No. of Approved No. of Incorporated
Total 0 0 0 0
Source of data : Change Request Log Sheet
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8) Training Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Planned Average Training Days per Person per Annum
Frequency Quarterly
Date Employees Day(s)
0
0
0
0
2. Metric: Actual Average Training per Person per Annum
Frequency Quarterly
Date Employees Day(s)
0
0
0
0
3. Metric: Training Effectiveness (Required for Trainning Dept.)
Frequency Quarterly
Date Traning feedback scores Actual no. of participants Ratio0.00
0.00
0.00
0.00
Remark :
* Required Metrics
Source of data : Training Plan, Training Records, Feedback Forms
Total planned no. oftraining days
Planned no. of people to attendTraining
No. of Days as on Datefrom the Year Beginning
Total planned no. oftraining days
Actual no. of people to attendTraining
No. of Days as on Datefrom the Year Beginning
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9) Facilities Management Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Problem Repair Mean Time
Frequency Quarterly
Date Open Date Close Date Problems Ratio or Days/hours
0.00
0.00
0.00
0.00
2. Metric: System Downtime (For each Server)
Frequency Quarterly
Date Unplanned Downtime Total planned Uptime Value (%)0.00
0.00
0.00
0.00
3. Metric: Variance in Response to commitments
Frequency Monthly/Quarterly
Date Function Commitment Variance
Source of data : Facilities Log, Project plans/commitment logs
PlannedCommitment date
Agreed Commitmentdate
Actual Responsedate
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10) Maintained Metrics
Project Name : Samart e-Workflow
Project Code : SMTFLOW
1. Metric: Meantime to closure *
Metric Goal
Frequency Monthly Mean time to closure
Date Type of RequestMandays Duration (days) Mandays Duration (days)
Actual Estimated Total Actual Estimated Actual Estimated % Variance Total Actual Estimated % Variance
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.000.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
0.0 0.0 0.00 0.0 0.0 0.0 0.00
Remark :
* Required Metrics
Source of data : Change Request Log Sheet/RFC
MTTC Effort Value MTTC Schedule Value
( 3-5 5)
No. ofRFC
Recommended